Morgan State University Diversity in Workplace Observation Paper

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znunvvv

Business Finance

Morgan State University

Description

the professor returned the Observation paper assignment that you did to be edited and he asks some question that you missed to write, and he was confused about "black Americans" you addressed. I attached what you wrote.

here is what he responds:


Hi,

Centering on diversity (with a specific focus on code switching), your paper had potential to be a solid example of your understanding of this week's content.

However, your paper is not organized effectively, and your contradict your own points on multiple occasions. For example, early in the paper, you say code switching is the drive behind workplace diversity, yet you also say Code-switching has led many black Americans to be unable to prosper in their careers as they waste their time copying others instead of focusing on career development.

Your points are often too general and unclear. For example: "Working as a black individual in a white-dominated community requires one to behave and live like an American to fit in s company." I'm unclear - are you saying that either black or white individuals are not Americans, but need to act like an American? What does that mean?

Also, you missed a main part of the OP, which is your (personal application). "How does diversity, and specifically code switching, show up in your life? What have you seen in your workplace, and how, as a leader, can you effectively apply what you learned?"


Please rewrite and do what he asked especially the "black Americans", the main point personal application. write any personal application but be simple, and contradictory points on multiple occasions.

Unformatted Attachment Preview

Observation paper Diversity in Workplace Workplace diversity is an issue that has remained controversial in the 21st century. People are moving from one part of the world to another as they interact with people from diverse parts of the world. The week learning materials have helped to understand diversity and its effect in the workplace. The material has demonstrated the importance of effective communication in the workplace. Communication in the workplace is very effective in promoting a learning environment. However, diversity is always a barrier to effective communication. Communication is affected due to language barriers or attitudes that are facilitated by stereotypes about other people’s races, religions, or colors. In the current world, most workplace accommodates people from black origin and whites with equal measures. How employees relate to each other depends on their ability to appreciate each other’s culture and origin. Racial discrimination has always remained the main obstacle to effective relationships in the workplace. Code-switching has been discussed as an effective way of promoting better communication in the workplace while fostering the attitude towards each other. Code-switching refers to the ability to behave in different ways depending on the environment (De SocarrazNovoa, 2015). Code-switching is very important in the workplace to ensure that people appreciate each other in the workplace. It helps a person always to honor the beliefs of others and act in their expectations. It is the best way to eliminate stereotypes in the workplace by always appreciating the people that one is interacting with at all times. In the modern workplace, people are learning to code-switch in their respective workplaces to fit with the others. Working as a black individual in a white-dominated community requires one to behave and live like an American to fit in s company. I believe that code-switching is the drive behind the workplace diversity in most of the workplace. Employees are needed to embrace it when addressing the clients to ensure they are always satisfied. People are becoming much sensitive about their culture both in shopping and services such as hospital services. An employee must always be in a position to position himself/herself in the client’s shoes or customer as they bargain or argue on different products. It is only a way to ensure the maintenance of diverse cultures in business as customers. Customers are always more contented when addressed in a manner that reflects their cultures and beliefs. Different customer culture during service can lead to losing confidence in the organization, which is unhealthy for loose clients. Cultural orientation has become mainly popular in health care, where patients prefer hospitals where the nurses and doctors understand their culture. Nurses must learn on effective code-switching at all times to promote their competencies in health care. Code-switching becomes the tool for minorities living in an area with a dominating culture to live and compete favorably. People appreciate others who are reasoning like them. However, code-switching can escalate levels of stereotyping and losing cultural identity. It is a way of threatening the true diversity in the community. Arthur (2017) highlights that codeswitching leads to people living a life that is different from their self-identity as they waste time copying others. It causes people, especially minorities, to live a life of denial from their real-life experience. It leads to minorities having low self-esteem as they feel that their cultures are inferior as compared to the majority. The majority will always degrade the minority as they struggle to change their identities. Code-switching has led many black Americans to be unable to prosper in their careers as they waste their time copying others instead of focusing on career development. Diversity should ensure respect for all cultures irrespective of the origin. References Arthur, C. (2017). The Cost of Code Switching. Retrieved from https://www.youtube.com/watch?v=Bo3hRq2RnNI De Socarraz-Novoa, A. (2015). Code-switching in a multilingual workplace. Journal for Undergraduate Ethnography, 5(1). doi:10.15273/jue.v5i1.8261
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Explanation & Answer

Find the answer attached.

Diversity in Workplace
Workplace diversity is an issue that has remained controversial in the 21st century.
People are moving from one part of the world to another as they interact with people from
diverse parts of the world. The week learning materials have helped to understand diversity and
its effect in the workplace. The material has demonstrated the importance of effective
communication in the workplace. However, diversity is always a barrier to effective
communication. In the current world, most workplace accommodates people from black origin
and whites with equal measures. How employees relate to each other depends on their ability to
appreciate each other’s culture and origin. Racial discrimination has always remained the main
obstacle to effective relationships in the workplace.
Code-switching has been discussed as an effective way of promoting better
communication in the workplace while fostering the attitude towards each other. Code-switching
refers to the ability to behave in different ways depending on the environment (De SocarrazNovoa, 2015). Code-switching is very important in the workplace to ensure that people
appreciate each other in the workplace. It is the best way to eliminate stereotypes in the
workplace by always appreciating the people that one is interacting with at all times. In the
modern workplace, people are learning to code-switch in their respective workplaces to fit with
the others. For example, in American companies, there are people from all parts of the world and
can interact with Americans through code-switching to fit into the company’s beliefs and
cultures.
I have experienced code-switching in my previous and current workplace, where there
are several employees from Africa working in the company. The Africans in the company have
managed to cope with American culture and behave like Americans. It isn’t easy to differentiate

them from Americans who have been able to learn the American culture and fit in the company
well. It helps them when they interact with Americans as they understand our culture. Some of
them have been able to rise through ranks in the company and work as corporate managers who
are liked by clients irrespective of being Africans. Code-switching becomes the tool for
minorities living in an area with a dominating culture to live and compete favourably.
I believe that code-switching is the drive behind the workplace diversity in most of the
workplace. Employees are needed to embrace it when addressing the clients to ensure they are
al...


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