JWI 550 Strayer University Detailed Agenda for Kaizen Part B Project

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irrqhovr

Business Finance

JWI 550

Strayer Univeristy

JWI

Description

Detailed Agenda(s) for Kaizen or Work-OutsDue: Sunday,Midnight of Week 5(10% of course grade)OverviewKaizen events or Work-Outs are oneto five-day rapid improvement events widely used in the deployment of Lean and Operational Excellence. Jack was a huge fan of Work-Outs,which were so named because the focus was ongettingthe (unnecessary) work outof the system. These events were NOT just brainstorming sessions, but were well-planned and highly structured events that had:A well-defined process and set of expectations going inSufficient time and freedom from distraction so participants could focus on the issues being discussedParticipation by keystakeholdersall the way from line workers to senior managementClearly defined requirements for decision and actionThe second component of your Course Projectis toconstruct a detailedagenda for such an event. The agenda must demonstrate how you will: get input from key stakeholders involved withthe selected process;usethe correctLean tools,andconcludethe event with actionable improvementoutcomes.InstructionsUse your work from Part A of the Projectto identify improvement opportunities in the value stream that are suitable for Kaizen eventsor Work-Outs.1)List the potential Kaizen events, select the one to be deployed and justify your selection. Then,define the Kaizen objective and scope for theselected event. 2)Develop a detailed agenda for each Kaizen event. Use a tabular format, showing: Day and times Session topics Lean tools to be usedDeliverables or outputs RationaleDayTimeSession Topic/ObjectiveLean ToolsOutput/DeliverablesRationale

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Explanation & Answer

Attached.

Running Head: PROJECT B JWI 550

1

Project B JWI 550 Detailed Agenda for Kaizen Part B
Name
Date

PROJECT B JWI 550

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Detailed Agenda for Kaizen Part B
Potential Kaizen events
The value stream map shows the map for the cleaning house business from part A. in this
case; there is a need to improve the Process through ensuring that the company can manage its
clients through a computerized process. Thus, it will allow it to effectively manage to meet its
target of 15 clients per month. It failed to reach the target with a low accomplishment of only
serve eight clients. This issue can surely undermine the business's success in this event; the
Process will take one full week to make changes. The event will include an internal team
designated to facilitate the new changes that are set to enhance the operations of the business.
The objective is set to ensuring a 24-hour system that allows incoming requests and manages
them effectively for the benefit of the organization through good service delivery. Aspects such
as request submission are taken into consideration. A selected event is to enhance the current
Process to a new process
Value Stream Map

PROJECT B JWI 550

Client determines
user requires
network access

3

Client successfuly
sends Request to

Client aces
systye, and
completes a
form
Form,
accuracy
is
checked
Submits the request

clients
submits
payment

System
operation team
will notify
completion oif
the operation

Success notifucation
offered

The queue
manager
reviews and
assigns the
request to
the team

Team
reviews
the task
details

Team seeks
verificatyion
in case of any
issue

If the information is
successfully verified
its passed to the
shedule

2) A detailed plan for each Kaizen event
Day 1
Time

Session

Lean Tools

Output/Deliverables

Rationale

Topic/Objective
8:00-

Introduction

Introduce members of the

8:15

team and assign them roles
and responsibilities. Clarify
the goal and mandate of the
event in addition to all
expectations

8:20-

Current process

Create a clear

It’s necessary for support to

9:20

review

understanding of the

the achievement of the

involved Process to the

goals and objectives of the

PROJECT B JWI 550

9:20-

4

team

Process.

Break

9:30
9:30-

Process flow

Process

Reviewing in details

Aids in creating a clear

11:30

review

Mapping

the current Process on

picture of the visual process

a visual aspect

flow to all members.

Identifying problems

Outlining bottlenecks and

faced by the current

issues is key to enhancing a

Process

process

Prioritization of issues

Determination of priorities

depending on their

that the team needs to focus

weight

on mostly

11:00- Lunch Break
12:00
12:00- Brainstorm
2:00

2:00-

Flip Charts

Session

Break

2:15
2:15-

Discussion of

3:15

remedy

Improve

3:15-

Review the

Whiteboard Ensurin...

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