writing need help please

Sep 18th, 2014
Price: $10 USD

Question description

Organizational Change and Total Quality Management

Based on the textbook and reading assignment, “Changing Organizational Culture to Adapt to a Community Policing Philosophy,” what are two issues encountered while transitioning an organization to a community policing philosophy? What barriers impede the effectiveness of Total Quality Management (TQM) in the process of improving organizational structure that can best facilitate community policing? How do “traditional” policing attitudes improve or impede organizational change?  


The two issues I noticed while reading the text and other literature was the fact that you need to get the buy in of the commanding staff.  The program is a tough and complex program and the work most often gets put on the front line officers.  The leadership must assist them and share some of the burden of the new process.  Along with this comes the fact that the leadership needs to evaluate and change the program if it is needed.  Many unsuccessful attempts at community policing are due to the fact that a process is developed and then handed down and never reviewed again.  This will not work and will only lead to a failed process  (Oliver, 2008).

  The second issue I identified was the status quo of the department.  It ties into the first observation but dives a little bit deeper.  The process is implemented but the department does not embrace the program and they just basically keep doing the job the way they have been doing it.  Chief Hafner of the Keller Police Departments wrote that in order for his department to implement the community policing process, he had to change the way the department felt and worked.  Once he established the buy in with his department, he also gained the support of the community and their buy in to the community policing concept.  Now he is enjoying the success of a successful program, happy community and most of all a happy police force  (Hafner, 2003).

  Total quality management is squashed or impeded due to the issues stated above.  If the department does not continually review the progress and results of the data collected and adjust the program for success, it will fail.  Community policing is a new way to police the community and the department, the community and leaders must embrace and accept the new roles and work together in order for it to be a positive experience.  Traditional attitudes impeded the implementation of the community policing program.  The status quo will not work and the old ways need to change and keep changing for the program to be effective.


Hafner, M. (2003). Changing Organizational Culture to Adapt to a Community Policing
  Philosophy. FBI Law Enforcement Bulletin, 72(9), 6.

Oliver, W. (2008). Community Oriented Policing A Sytematic Approach To Policing. New 
  Jersey: Pearson Education Company.

NEED TO tell the bad and good of the post list references thanks

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