Description
Organizational behavior stresses the importance of interpersonal skills (Links to an external site.) in the workplace. Interpersonal skills are crucial to effective cooperation and contribute directly to individual and corporate success in a business. For our first week together I want you to do three things in this Weekly Insight.
- Share your name and most recent work experience, i.e. where and what you did.
- Share an example of how interpersonal skills were effectively used by yourself, a co-worker, or manager to promote cooperation and productivity.
- Share an example of how interpersonal skills were used poorly by yourself, a co-worker, or manager and what consequences occurred as a result.
Submissions should be between 200 - 400 words and include any sources for the information shared.
For the occupation, please use:
Company: Southwest Airlines
Job Title: Operations Agent
Descriptions: Manage weight and balance of the aircraft, and oversee Customer boarding, etc.
Explanation & Answer
Attached.
Running head: INTERPERSONAL SKILLS IN THE WORKPLACE
Interpersonal Skills in the Workplace
Name
Institution
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INTERPERSONAL SKILLS IN THE WORKPLACE
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Interpersonal Skills in the Workplace
Having worked at one of the major airlines in the country, Southwest Airlines, I have
concluded that interpersonal skills are of great importance in the decision-making process and
treating other employees. During that time I worked as an operations agent whose major duties
and responsibilities included managing the weight and balance of the aircraft, and oversee
customer boarding, among other tasks that...
Review
Review
Europe(Continental)