Description
- Operations Management: Define OM and relate the subject organization’s mission, operational strategy, and productivity measurements; compare and contrast OM with project management.
- A draft definition of quality for the quality management section.
- An itemization of the lessons learned based on your quality management simulation experiences for the quality management section.
Explanation & Answer
See attached:)
OPS 400 Portfolio Milestone
Thesis: A wide range of organizations in the world have realized that operation management plays
a vital role in facilitating the efficient administration of business activities or practices that lead to
the creation of the highest level of effectiveness within a business entity.
a) This paper will use Amazon to illustrate how operation management concepts are utilized
in the company.
b) Define OM: “the set of activities that creates value in the form of goods and services by
transforming inputs into outputs.”
c) Amazon’s mission statement: “We strive to offer our customers the lowest possible prices,
the best available selection, and the utmost convenience.”
d) Adopting the operation management managerial tactic in Amazon has led to the successful
attainment of the organization's mission.
e) Operational strategies:
✓ Innovative technologies
✓ Aligning to the needs of the business
✓ Leveraging in-house employment
✓ Forecasting
✓ Adaptive positioning
✓ Multi-segment positioning
✓ Anticipatory positioning
f) Concerning productivity measurements, Amazon’s operations management employs a
blend of in-house hiring processes and third-party employment agencies to ensure optimal
productivity in the organization.
g) Although operations management and project management might be two confusing terms,
they h...
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