In 1995 Jack Welch sent a memo to his senior managers telling them that they wou

Writing
Tutor: None Selected Time limit: 1 Day

Do you believe that this directive was a motivational action, or did it violate W. Edwards Deming’s maxim that managers and leaders must “cast out fear”? Why or why not?

Sep 17th, 2014

Jack Welch was the smartest and very impatient CEO of GE in 1981. He was ruthless at reducing cost. His memo demanded that all employees, managers and leader must train and complete the six sigma program if they wanted promotion. The six sigma program is used in manufacturing industry,  a process that removes defects and reduces cost in a short period but increases customer satisfaction.

Jack Welch's directive violates one of Edward Demings 14 point  principles of management which is to drive out fear. Edward Demings stated that management that demands quick result is bound to be doomed and disappointed.

Jack Welch leadership style using the six sigma program pushes managers to work under pressure and achieve results in the short-run.

Sep 21st, 2014

Did you know? You can earn $20 for every friend you invite to Studypool!
Click here to
Refer a Friend
...
Sep 17th, 2014
...
Sep 17th, 2014
Dec 4th, 2016
check_circle
Mark as Final Answer
check_circle
Unmark as Final Answer
check_circle
Final Answer

Secure Information

Content will be erased after question is completed.

check_circle
Final Answer