Description
Those companies’ websites include blogs that allow the company to provide more specific and timely information. Select one of the companies from the list and locate their blog. Then select one of the blog posts and discuss whether the company effectively uses the blog, any unique techniques used, and any suggestions for improvement.
- Woot
- Noonday Collection
- TOMS shoes
- Amazon
- Starbucks
- Disney
Support all discussion posts with information and concepts from the class readings. These terms and concepts may be used in Critical Thinking assignments and in the Portfolio Project, so the discussions are a good place to explore the concepts.
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Explanation & Answer
Attached.
Running head: COMPANY BLOGGING ANALYSIS
Company Blogging Analysis
Name of Student
Affiliation
Course Name
Course Instructor Name
Due Date
1
COMPANY BLOGGING ANALYSIS
2
Company Blogging Analysis
The discussion is the Noonday collection, which utilizes a flourish blog section as a
platform to display touching stories, pictures, interviews, and videos. The display features
originate from a movement constituting storytellers, impressionists, and social entrepreneurs.
One blog post that captures my attention is the one discussing adoption by Marla Yales
featured by Noonday. The company uses the blog to offer awaren...
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Unit 7 Discussion, communications homework help
What is the problem?The most crucial aspect of providing stellar customer service involves being able to define the proble ...
Unit 7 Discussion, communications homework help
What is the problem?The most crucial aspect of providing stellar customer service involves being able to define the problem so you can prioritize the solution(s). It only takes one or two interactions with a customer service department that cannot understand what the problem is and thus cannot resolve it for a customer to lose confidence in a company’s support system. Experiencing issues with a customer service department can cause a lack of trust for the customer and result in the customer taking their business elsewhere.Using the 5 W’s from the CSR Tool Belt see if you can resolve the following problem.Scenario: Using the 5 W’s in a Live ChatCompany overview: AutoBill is a service which aggregates all of your bills in one central file and pays them all for you based on several different options: customers can pay by one monthly check sent to AutoBill’s offices through regular mail, directly online using a checking account direct debit, or by using a credit card or debit card either online, or over the phone.The following interaction takes place on AutoBill’s Live Chat on a Monday morning:After entering their account number, and selecting “Live Chat now”, the following appears:CSR: This is Gabriel. How may I help you today?Female Customer: I need to know how to pay this bill as there is no address on the bill.CSR: What address did you use previously on your last bill?Female Customer: I didn’t.Rubric:Assignment Rubric
Unit 7 Assignment Grading Rubric
Possible
Points
45
Points
Earned
Specific Paper Objectives: Address the Assignment
Checklist (80%) demonstrating analysis and critical
thinking concerning the scenario provided.
Briefly describe the overall customer
service problem.
9
Using the 5 W’s identify the problems in
the customer interaction from the
standpoint of the customer.
9
Consulting your CSR Tool Belt and
Customer Service Resolution Strategies,
explain what tools are not being used
properly in this scenario and how they are
not being used properly.
9
Determine what would need to be
addressed and how if this call could be re-
enacted with you as the CSR to resolve the
problem.
9
Subtotal:
36
Writing Style, Grammar, APA (20%)
Grammar and Spelling are correct
4
Paper is a minimum of 1–2 pages (250–500) words in
5
length in APA format and citation style with an added
title and references page.
Subtotal:
9
Total
45
CSR: Okay, so you want to start paying online then?Female Customer: No, I don’t. I just need an address.CSR: There should have been an address that was sent with the bill payment request.Female Customer: No there is no address and I need to pay this. Can you help me?CSR: You can just pay it online so you won’t be late. Just enter your last four digits of your social security number.Female Customer: First of all I don’t know it as I am paying this for my Uncle who just died. Secondly, it is due in three days’ time so I want to FedEx this. Can I get an address?(pause for a few minutes while CSR answers another customer in a separate chat)CSR: I am sorry I don’t have an address available but do please feel free to use our on-line payment system. Thank you.Checklist:Briefly describe the overall customer service problem.Using the 5 W’s identify the problems in the customer interaction from the standpoint of the customer.Consulting your CSR Tool Belt, and the Customer Service Resolution Strategies from the Learning Activity, explain what tools and strategies are not being used properly in this scenario and how they are not being used properly.Determine what would need to be addressed and how if this call could be re-enacted with you as the Customer Service Representative (CSR) to resolve the problem.Respond using a minimum of 1–2 pages (250–500 words) response in essay format using APA format and citation style. You should not use more than one short citation if any. Include an additional title and references page and submit this Assignment to the Dropbox before the end of the unit.Disclaimer: This exercise may include actual companies and brand names solely for instructional purposes; this exercise is not associated with any such actual company or brand name. All trademarks remain the property of their respective owners.
CRJ 311 AU The Impact of Scientific Evidence Analysis Presentation
Forensic scientists perform the technical work of analyzing and interpreting the different types of evidence from a crime ...
CRJ 311 AU The Impact of Scientific Evidence Analysis Presentation
Forensic scientists perform the technical work of analyzing and interpreting the different types of evidence from a crime scene using scientific equipment in a laboratory to guide the investigation, allow detectives to effectively narrow their work, and ultimately hold offenders accountable.
Prior to beginning work on this discussion presentation, please review the following:
From the text:
Chapter 5: Forensic Toxicology
Chapter10: Blood and Other Biological Fluids
Chapter 11: DNA Analysis
The articles:
Surrogate Testimony After Williams: A New Answer to the Question of Who May Testify Regarding the Contents of a Laboratory Report
What Happens If Autopsy Reports Are Found Testimonial?: The Next Steps to Ensure the Admissibility of These Critical Documents in Criminal Trials
To Analyse a Trace or Not? Evaluating the Decision-Making Process in the Criminal Investigation
Examining the Role of Science in the Courtroom: Admissibility and Reliability of Forensic Science in the Courtroom
Testing the Testimonial Doctrine: The impact of Melendez-Diaz v. Massachusetts on State-level Criminal Prosecutions an Procedure
The e-book Forensic Science Evidence: Can the Law Keep up with Science?
From the video Forensic Science in Action: From Crime Scene to Courtroom: Segment 6. Forensics: Examination of the Victim 03:25
You are also strongly encouraged to review the recommended sources, which may further support this discussion forum.
As an intern at a Forensic Crime Scene Response Unit (CSRU) and as part of your duties, the unit manager occasionally asks you to develop presentations. This week the local chapter of the American Bar Association has requested a presentation for their quarterly professional development luncheon. You will develop a short presentation about the evolution of and impact the scientific analysis of evidence has had on both criminal investigations and at trials. You must address admissibility issues resulting from case law such as:
Frye v. United States (1923)
Daubert v. Merrell Dow Pharmaceuticals, Inc. (1993)
Melendez-Diaz v. Massachusetts (2009)
Crawford v. Washington (2004)
PowerPoint or any other presentation software may be used, especially in creating a visual presentation of your research design, but you must narrate your presentation and thus record it. You are not required to appear on camera but may choose to do so if you please. Write speaker’s notes as a script at the bottom of each slide to enable smooth narration. Narration is required. To include narration, you will need to record your presentation using Screencast-O-Matic? or similar software and share a link with others. You will need either a laptop’s built-in microphone or an external microphone headset to record your voice.
The following presentation resources are available in the Ashford Writing Center for you to use:
How to Make a PowerPoint Presentation (Links to an external site.)
Presentation Tips (Links to an external site.)
The file for the presentation should be attached or embedded in your post for your peers to review, and be sure to link your screencast recording. The class has been separated into five topics. You will be assigned a topic by your last name to complete this presentation.
The breakdown is as follows if your last name begins with the corresponding letter
S through Z: Drugs
Your presentation must address the following elements:
Describe the history of the scientific processes used for your category of evidence.
Describe how the science in your area has evolved.
Explain the current standard for analysis included in this category.
Identify any shifts in how the evidence or science is perceived.
Explain how the results might be used in a criminal investigation.
Explain how the results might be used at trial.
Identify any challenges to having the evidence admitted at trial, specifically focusing on case law that has established standards for scientific analysis and admitting the evidence at trial.
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Discuss the three cultures that arose in Mesopotamia from 3000-1600 B.C. The three culture that arose in Mesopotamia from 3000-1600 B.C. included the ...
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Three Revenue Models for Digital Content Delivery: Subscription, A La Carte, and Advertising-Supported (Free and Freemium) ...
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Most Popular Content
8 pages
Self Management
Depression symptoms vary from person to person; however, for most people, depression affects their everyday functioning fo ...
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Depression symptoms vary from person to person; however, for most people, depression affects their everyday functioning for more than two weeks. ...
Unit 7 Discussion, communications homework help
What is the problem?The most crucial aspect of providing stellar customer service involves being able to define the proble ...
Unit 7 Discussion, communications homework help
What is the problem?The most crucial aspect of providing stellar customer service involves being able to define the problem so you can prioritize the solution(s). It only takes one or two interactions with a customer service department that cannot understand what the problem is and thus cannot resolve it for a customer to lose confidence in a company’s support system. Experiencing issues with a customer service department can cause a lack of trust for the customer and result in the customer taking their business elsewhere.Using the 5 W’s from the CSR Tool Belt see if you can resolve the following problem.Scenario: Using the 5 W’s in a Live ChatCompany overview: AutoBill is a service which aggregates all of your bills in one central file and pays them all for you based on several different options: customers can pay by one monthly check sent to AutoBill’s offices through regular mail, directly online using a checking account direct debit, or by using a credit card or debit card either online, or over the phone.The following interaction takes place on AutoBill’s Live Chat on a Monday morning:After entering their account number, and selecting “Live Chat now”, the following appears:CSR: This is Gabriel. How may I help you today?Female Customer: I need to know how to pay this bill as there is no address on the bill.CSR: What address did you use previously on your last bill?Female Customer: I didn’t.Rubric:Assignment Rubric
Unit 7 Assignment Grading Rubric
Possible
Points
45
Points
Earned
Specific Paper Objectives: Address the Assignment
Checklist (80%) demonstrating analysis and critical
thinking concerning the scenario provided.
Briefly describe the overall customer
service problem.
9
Using the 5 W’s identify the problems in
the customer interaction from the
standpoint of the customer.
9
Consulting your CSR Tool Belt and
Customer Service Resolution Strategies,
explain what tools are not being used
properly in this scenario and how they are
not being used properly.
9
Determine what would need to be
addressed and how if this call could be re-
enacted with you as the CSR to resolve the
problem.
9
Subtotal:
36
Writing Style, Grammar, APA (20%)
Grammar and Spelling are correct
4
Paper is a minimum of 1–2 pages (250–500) words in
5
length in APA format and citation style with an added
title and references page.
Subtotal:
9
Total
45
CSR: Okay, so you want to start paying online then?Female Customer: No, I don’t. I just need an address.CSR: There should have been an address that was sent with the bill payment request.Female Customer: No there is no address and I need to pay this. Can you help me?CSR: You can just pay it online so you won’t be late. Just enter your last four digits of your social security number.Female Customer: First of all I don’t know it as I am paying this for my Uncle who just died. Secondly, it is due in three days’ time so I want to FedEx this. Can I get an address?(pause for a few minutes while CSR answers another customer in a separate chat)CSR: I am sorry I don’t have an address available but do please feel free to use our on-line payment system. Thank you.Checklist:Briefly describe the overall customer service problem.Using the 5 W’s identify the problems in the customer interaction from the standpoint of the customer.Consulting your CSR Tool Belt, and the Customer Service Resolution Strategies from the Learning Activity, explain what tools and strategies are not being used properly in this scenario and how they are not being used properly.Determine what would need to be addressed and how if this call could be re-enacted with you as the Customer Service Representative (CSR) to resolve the problem.Respond using a minimum of 1–2 pages (250–500 words) response in essay format using APA format and citation style. You should not use more than one short citation if any. Include an additional title and references page and submit this Assignment to the Dropbox before the end of the unit.Disclaimer: This exercise may include actual companies and brand names solely for instructional purposes; this exercise is not associated with any such actual company or brand name. All trademarks remain the property of their respective owners.
CRJ 311 AU The Impact of Scientific Evidence Analysis Presentation
Forensic scientists perform the technical work of analyzing and interpreting the different types of evidence from a crime ...
CRJ 311 AU The Impact of Scientific Evidence Analysis Presentation
Forensic scientists perform the technical work of analyzing and interpreting the different types of evidence from a crime scene using scientific equipment in a laboratory to guide the investigation, allow detectives to effectively narrow their work, and ultimately hold offenders accountable.
Prior to beginning work on this discussion presentation, please review the following:
From the text:
Chapter 5: Forensic Toxicology
Chapter10: Blood and Other Biological Fluids
Chapter 11: DNA Analysis
The articles:
Surrogate Testimony After Williams: A New Answer to the Question of Who May Testify Regarding the Contents of a Laboratory Report
What Happens If Autopsy Reports Are Found Testimonial?: The Next Steps to Ensure the Admissibility of These Critical Documents in Criminal Trials
To Analyse a Trace or Not? Evaluating the Decision-Making Process in the Criminal Investigation
Examining the Role of Science in the Courtroom: Admissibility and Reliability of Forensic Science in the Courtroom
Testing the Testimonial Doctrine: The impact of Melendez-Diaz v. Massachusetts on State-level Criminal Prosecutions an Procedure
The e-book Forensic Science Evidence: Can the Law Keep up with Science?
From the video Forensic Science in Action: From Crime Scene to Courtroom: Segment 6. Forensics: Examination of the Victim 03:25
You are also strongly encouraged to review the recommended sources, which may further support this discussion forum.
As an intern at a Forensic Crime Scene Response Unit (CSRU) and as part of your duties, the unit manager occasionally asks you to develop presentations. This week the local chapter of the American Bar Association has requested a presentation for their quarterly professional development luncheon. You will develop a short presentation about the evolution of and impact the scientific analysis of evidence has had on both criminal investigations and at trials. You must address admissibility issues resulting from case law such as:
Frye v. United States (1923)
Daubert v. Merrell Dow Pharmaceuticals, Inc. (1993)
Melendez-Diaz v. Massachusetts (2009)
Crawford v. Washington (2004)
PowerPoint or any other presentation software may be used, especially in creating a visual presentation of your research design, but you must narrate your presentation and thus record it. You are not required to appear on camera but may choose to do so if you please. Write speaker’s notes as a script at the bottom of each slide to enable smooth narration. Narration is required. To include narration, you will need to record your presentation using Screencast-O-Matic? or similar software and share a link with others. You will need either a laptop’s built-in microphone or an external microphone headset to record your voice.
The following presentation resources are available in the Ashford Writing Center for you to use:
How to Make a PowerPoint Presentation (Links to an external site.)
Presentation Tips (Links to an external site.)
The file for the presentation should be attached or embedded in your post for your peers to review, and be sure to link your screencast recording. The class has been separated into five topics. You will be assigned a topic by your last name to complete this presentation.
The breakdown is as follows if your last name begins with the corresponding letter
S through Z: Drugs
Your presentation must address the following elements:
Describe the history of the scientific processes used for your category of evidence.
Describe how the science in your area has evolved.
Explain the current standard for analysis included in this category.
Identify any shifts in how the evidence or science is perceived.
Explain how the results might be used in a criminal investigation.
Explain how the results might be used at trial.
Identify any challenges to having the evidence admitted at trial, specifically focusing on case law that has established standards for scientific analysis and admitting the evidence at trial.
7 pages
Ancient Egypt Vs. Mesopotamia
Discuss the three cultures that arose in Mesopotamia from 3000-1600 B.C. The three culture that arose in Mesopotamia from ...
Ancient Egypt Vs. Mesopotamia
Discuss the three cultures that arose in Mesopotamia from 3000-1600 B.C. The three culture that arose in Mesopotamia from 3000-1600 B.C. included the ...
Content Revenue Model - Please use the attached template to complete assignment
Three Revenue Models for Digital Content Delivery: Subscription, A La Carte, and Advertising-Supported (Free and Freemium) ...
Content Revenue Model - Please use the attached template to complete assignment
Three Revenue Models for Digital Content Delivery: Subscription, A La Carte, and Advertising-Supported (Free and Freemium)There are three revenue models for delivering content on the Internet. The two “pay” models are subscriptions (usually “all you can eat”) and a la carte (pay for what you use). The third model uses advertising revenue to provide content for free, usually with a “freemium” (higher price) option. There is also completely free, user-generated content, which we will discuss later. Contrary to early analysts’ projections that “free” would drive “paid” out of business (“information wants to be free”), it turns out that both models are viable now and in the near future. Consumers increasingly choose to pay for high-quality, convenient, and unique content, and they have gladly accepted “free” advertiser-supported content when that content is deemed not worth paying for but entertaining nevertheless. There’s nothing contradictory about all three models working in tandem and cooperatively: free content can drive customers to paid content, as the recorded music firms have discovered with services like Pandora and Spotify.Detail :The assignment for this week asks you to identify three online sources of content that exemplify one of the three digital content revenue models (subscription, a la carte, and advertising-supported) discussed in Chapter 10. The assignment asks for three different sources that address one of the digital content review models in chapter 10. Thus, 3 sources that address one of the digital content models described.Describe how each site works, and how it generates revenue.Describe how each site provides value to the consumer.Make one recommendation to improve or expand upon this revenue model to reach a different market of users and/or advertisers.Discuss the implications for this new target market on the overall business model. Include a minimum of three sources,
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