Northern Essex College Components of a Business Attitude Discussion

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Business Finance

Northern Essex Community College


Steffan works at Beefy Burgers, a local chain that makes diner style burgers and shakes. At his last job, Steffan was a shift manager for a sit-down restaurant and made good money, more than he makes now. However, the last restaurant went out of business even though it was quite popular. There were supply chain problems that the owners never seemed to be able to get worked out even though Steffan had given them insight and advice to fix the problem.

Now Steffan is working as a line cook, a job that doesn't utilize all of his skills, but one he is still very good at. The boss at Beefy Burgers doesn't seem very interested in being involved in the operations of the business and spends most his time in the back office. Steffan has expressed ideas about how to do something's differently to make the restaurant run better and bring up morale of the employees. The boss told Steffan he just needs to cook the food and get his work done and not worry about things above his paygrade.

Using Figure 3-1 from your textbook (The Components of an Attitude) describe how affect, behavior, and cognition are likely to shape Steffan's attitude toward his current situation. Then talk about what can be done by the business and by Steffan to change the attitude.

Submissions should be between 200 - 300 words and include any sources for the information share.

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1:22 LTE < Week Three_Job Attit... Affective = feeling I dislike my supervisor Affect, behavior, and cognition are closely related. Behavioral = action I'm looking for other work; I've complained about my supervisor to anyone who would listen Negative attitude toward supervisor Cognitive = evaluation My supervisor gave a promotion to a coworker who deserved it less than I did. My supervisor is unfair, Exhibit 3-1 The Components of an Altitude ween Attitudes and Behavis The attitudes that people 1 Previous Next 22 Dashboard Calendar To Do Notifications Inbox
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Excellent resource! Really helped me get the gist of things.


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