Saudi Electronic University ?Critical Thinking Case Study Questions

User Generated

Yrra13

Business Finance

Saudi electronic university

Description

Critical Thinking Case studies:

“Jadawel” a major retailer of household products in Saudi Arabia, had experienced steady growth during the past ten years since inception i.e. 2009. Mr. Badar, Marketing manager of the company has left the company in 2019. Mr. Hesham al Harby, who was working with Mr. Badr since 2009, now became marketing manager. 

The company has been experiencing steadily declining sales in an increasingly competitive and growing market from last one year.Even after increase in sales force, sales were not meeting expectations, and had not been for some time. In fact, sales had begun to decline in a market that still appeared to be growing with more competitors chipping away at a market the company once owned. Rashid, a sales executive who joined the company in December 2019, said that he could not get proper training form the company. In a feedback of Customer, Jadawel’s product price is costly and lack of seasonal offers. 

Mr. Khaled Al-ghassini, CEO has hired you to help him in increasing the company’s annual growth rate and ultimately its profitability.

“Jadawel” has 25 retail stores located mostly in shopping malls in almost all the big cities in Saudi Arabia. Total revenue from the 25 stores has declined, despite major back-end cost savings.

  • 1. Identify the problem. [and other sub problems]
  • a. Main problem: …………………………………….. b. Other problems:
  • 2. What could be the causes of problem?
  • a. Cause of the problem- 5 Why Technique
    • Why-1
    • Why-2
    • Why-3
    • Why-4
    • Why-5
    • b . Develop a Cause and Effect Diagram
  • 3.Gather information: What information should you gather that would be helpful to know before making a decision?
  • 4 . Consider the various choices of solution?
  • 5 . Make the decision What should you do?
  • 6. Evaluate the decision Why do you think this is the best decision possible?


Explanation & Answer:
5 Questions 100 Words Each
User generated content is uploaded by users for the purposes of learning and should be used following Studypool's honor code & terms of service.

Explanation & Answer

Attached.

Running Head: CRITICAL THINKING

1

Critical Thinking
Institution Affiliation
Date:

CRITICAL THINKING

2

Jadawel is facing some substantial issues that tend to affect its business operations.
Despite the steady growth over the years, the company is facing declining sales. The increase
in the number of Salesforce is yet to change the problem given that the main issue is not on
the sales force but rather on the increased competition. The company is yet to keep up with
the increased competition in the market. The new companies are taking away the big slice
that the company once enjoyed in the market. Other problems the company include lack of
the necessary training for the members and having to run so many stores despite not having
the capacity to operationalize them properly. Customer feedback also identifies other
problems, such as lack of seasonal offers and expensive products being sold in these stores.
The leading cause of this problem could be not having the best strategy to handle the
market. Eventually, the market shifts need better management plans. It requires having a
strong organization strategy that will help to wade through the changing market situation. The
other problem is a lack of the necessary and skilled support staff who can more robustly
operationalize the strategy. There might also be acting on customer feedback, making it hard
to realize the best organization competitiveness. The other possible reason could be having to
run so many stores without considering the repercussions that result from such economies of
scales.

3

CRITICAL THINKING
Cause and Ef...


Anonymous
Nice! Really impressed with the quality.

Studypool
4.7
Trustpilot
4.5
Sitejabber
4.4

Similar Content

Related Tags