COMM 1007 GBC Covid 19 Pandemic on Hospitality Industry Annotated Bibliography

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COMM 1007

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1 Running head: ANNOTATED BIBLIOGRAPHY Annotated Bibliography Student’s Name Institution 2 ANNOTATED BIBLIOGRAPHY Annotated Bibliography Part 1 Nhamo, G., Dube, K., & Chikodzi, D. (2020). Restaurants and COVID-19: A Focus on Sustainability and Recovery Pathways. In Counting the Cost of COVID-19 on the Global Tourism Industry (pp. 205-224). Springer, Cham. Summary In this article, Nhamo, Dube, and Chikodzi focus on a study the evaluates the position of the hospitality industry in the US and the input of that industry to the entire economy of the US and that of the world. They find out that the hospitality industry is responsible for millions of jobs. The industry is however vulnerable to such pandemics and disasters as COVID 19. This pandemic has shaken the entire world but most significantly the food and hospitality industry. Millions of jobs lost and numerous restaurants closed down. They, therefore, chat out a way to salvage the industry from the impending danger of collapse. They suggest higher hygiene measures, grants, loans and interventions, lower interest rates among other measures to recover from the effects of the pandemic. Critical Evaluation After an understanding of the current situation and how the world got there, the authors discuss and suggest ways out of the financial and business deep that the industry is in. They explore the extent of the pandemic’s effects and how possible it is to recover the suggest a route map for the recovery process. Relevance While the pandemic may have been harsh to many businesses, the authors chat out a recovery path that includes higher hygiene measures hence better food safety, the inclusion of 3 ANNOTATED BIBLIOGRAPHY technology in the new normal with less contact, new tactics, and the rise of higher takeaway service than dining service among other ways. That makes the article relevant to the topic at hand as it routes out a way forward for restaurants and the industry in general. Part 2 Gursoy, D., & Chi, C. G. (2020). Effects of COVID-19 pandemic on hospitality industry: a review of the current situations and a research agenda. Summary This one is an analysis of the onset of the pandemic and the effects imposed on the hospitality industry as a result of the measures taken to protect populations from the virus. Gursov and Chi find out that the decline of the industry is not yet over since the pandemic is still not completely dealt with. The pandemics keep coming back in waves that return the measures which directly result in hospitality business closures and slow down. They, therefore, suggest better research and specific pathways that could enable the industry to regain without having regular relapses. Critical Evaluation In the pursuit of a solution, Gursov and Chi discuss specified and intensified research that will suggest solutions between now that the pandemic is still on and after it is gone and going forward. They also focus more on the customers than the business as they discuss solutions that keep the safety and trust of the customers first. Relevance As a solution, they suggest assuring customers of their safety through heightened measures in restaurant spaces as well as involving them so that they are a part of the forward 4 ANNOTATED BIBLIOGRAPHY trajectory and pathway. They make customers the center of attention for the way forward for the industry. Annelies Goger and Tracy Hadden Loh. (2020, June 17). ‘A band-aid on a gunshot wound’: How the restaurant industry is responding to COVID-19 relief. Summary At the beginning of their research, Annelies Goger and Tracy Hadden Loh advance the fact that food preparation and service is the second most common occupation in the US while waiting tables is the eighth. That makes the effect of the pandemic massive on employment and consequently income. They recommend that restaurants may have to shed off some of the human resources which they may have already. They then focus on the reliefs for businesses that enable them to keep their heads up at least. Critical Evaluation Millions of jobs were lost in the initial reduction of customers and the eventual lockdown of the economies. The authors here discover that these effects are not only on immediate employees but they come with further secondary effects across to other people. They also evaluate other solutions that could work for the resumption of the industry on a gradual basis. Relevance They fall in line with the aim of the topic of this study as they start by appreciating the previous position of the industry, the effects it got from the pandemic, and possible ways out in the future such as mortgage and rent freezes relieves on debts among other collective action. Collective community and industry action would make the most needed progress for the industry. 5 ANNOTATED BIBLIOGRAPHY How restaurants can thrive in the next normal. (2020, May 19). McKinsey & Company. https://www.mckinsey.com/industries/retail/our-insights/how-restaurantscan-thrive-in-the-next-normal Summary Stacey Haas and other co-authors focus their recovery attention on the new normal. They appreciate the role of the industry and the impact the pandemic has had on the industry altogether. They explain that the recovery is already underway but the normal as was known before may not return. That is what they term as a ‘new normal’. They make an anticipated timeline for the progress of the recovery but emphasize that the pandemic will continue to affect the industry in immense ways event after its containment and that will mean that restaurants and the entire hospitality industry have to brace for the new normal. Critical Evaluation First. The impacts of the pandemic included the closure and upon reopening, restaurants, and hotels had to consider the new way of business. That included having to combine on and off-premises dining. That, as they find out is something that will take a while to go away. That will be a part of the new definition of normal. The industry will have to brace tactically and financially as the timelines may be slow and sluggish. Relevance While they offer a length timeline and speculation, they appreciate the fact that the industry will thrive in the new normal with the incorporation of prevention and protection measures, social distancing, mixed selling, and other measures of survival. 6 ANNOTATED BIBLIOGRAPHY References Gursoy, D., & Chi, C. G. (2020). Effects of COVID-19 pandemic on hospitality industry: a review of the current situations and a research agenda. Nhamo, G., Dube, K., & Chikodzi, D. (2020). Restaurants and COVID-19: A Focus on Sustainability and Recovery Pathways. In Counting the Cost of COVID-19 on the Global Tourism Industry (pp. 205-224). Springer, Cham. How restaurants can thrive in the next normal. (2020, May 19). McKinsey & Company. https://www.mckinsey.com/industries/retail/our-insights/how-restaurantscan-thrive-in-the-next-normal Annelies Goger and Tracy Hadden Loh. (2020, June 17). ‘A band-aid on a gunshot wound’: How the restaurant industry is responding to COVID-19 relief. Annotated Bibliography – Part 1 and 2 (20%) COMM 1007 (College English) – Professor S. Narinesingh Overview Objective: • Upon completion of this assignment, students will be able to correctly cite, accurately summarize, and critically assess reliable research sources (primary and/ or secondary sources) to determine how they might incorporate the sources into their Argumentative Research Essay Submission Instruction: • • Part 1 –– see the exact due date on the Course Calendar and on Blackboard o Upload a Word document of your APA formatted Annotated Bibliography Part 1 to Blackboard Part 2 –– see the exact due date on the Course Calendar and on Blackboard o Upload a Word document of your APA formatted Annotated Bibliography Part 2 to Blackboard Percentage of Final Grade: • • 5% - Part 1 (on the first source – must be a research-based secondary source) 15% - Part 2 (on three additional sources – can be research-based secondary sources and/ or primary sources such as documentaries, first-person point of view essays, podcast episodes, policies, etc.) Course Learning Outcome(s) Assessed: • • • • Analyze post-secondary sources to distinguish purpose, organization, and logic of an argument across a variety of platforms. Demonstrate research skills by locating, evaluating, and organize information from a variety of sources. Produce organized, unified, and coherent work using correct grammar, mechanics, diction, and a standard formatting and documentation style. Create informative and persuasive texts in which the main points are supported by appropriate evidence. 1 Purpose This assignment marks the development of your research process, specifically Steps 6 and 7 (i.e. find and evaluate sources; cite sources) depicted in the following graphic: Figure 1. The Research Process graphic. Adapted from "Introduction to the Research Process," by K. Louie for Lumen Learning, Lumen Learning. License: CC BY: Attribution. Now that you have completed the Up for Debate: The Newsletter assignment, you have narrowed down your topic and determined your position on the debate. It’s important to start finding, organizing, and citing reliable research sources that you can use in your Argumentative Research Essay. The purpose of our Annotated Bibliography is to alphabetically catalogue, cite, summarize, and assess 4 current, relevant, and reliable research sources that will help you to defend your position in your Argumentative Research Essay. Instructions for Part 1 (5%): Use the APA Style Guidelines to create an annotated bibliography for 1 source you will use in your Argumentative Research Essay. This source must be a research-based secondary source. You may share this source with your Research Team for your Current Conversation Podcast Episode assignment, which is due in Week 6. For your source, provide the following information: 1. Full APA reference citation (double spaced with a hanging indent) 2. A concise and accurate formal summary paragraph of the source written completely in your own words (approximately 200 words in total). 3. A formal paragraph in which you evaluate the reliability of the source. Provide evidence from the source to support your evaluation. 2 To plan your paragraph, use the following questions to critically evaluate the source’s reliability: a. The author’s level of bias • Is the author’s tone, attitude, and/ or bias detrimental to the value of their perspective and the quality of their information? • Does the author incorporate and acknowledge multiple perspectives? b. The author’s use of language • Does the author use effective word choice? Does the author use accessible language or biased language and jargon? c. The author’s use of rhetorical strategies (logos, pathos, ethos): • Does the author clearly express their ideas with logical reasoning? • Does the author support their points with credible and relevant evidence? • Can you trace the author’s claims to other reputable sources? • Can you find trusted coverage that corroborates the author’s claims? • Does the author appeal to your emotions with appropriate storytelling and description? 4. A formal paragraph in which you explain the relevance and value of the source to your research and writing process. In other words, how will you use this source to respond to your essay prompt and defend your position on the debate? Provide evidence from the source to support your evaluation. To plan your paragraph, use the following questions to critically assess the source’s relevance and value to your Argumentative Research Essay: a. Do you agree and/or disagree with the source, and why? b. Did the source make new connections or offer you new ways of seeing the problem? c. Are you interested in the source’s use of evidence? Is this something you might want to use/ do in your own essay? d. Are you interested in the source’s use of rhetorical strategies? Is this something you might want to use/ do in your own essay? e. How do the source’s conclusions impact your own research? f. How do you plan to use this source in your Argumentative Research essay, and why? Important Reminder: You must justify your views in your paragraphs with specific evidence from the source. For example, if you argue that the source’s use of language undermines its reliability, be prepared to incorporate specific quotations from the source to show the inflammatory, biased, or problematic language. As always, don’t forget to include your APA in-text citations, and always explain your evidence! 3 Instructions for Part 2: Use the APA Style Guidelines to create an annotated bibliography for 3 more sources you will use in your Argumentative Research Essay. These sources can be research-based secondary sources and/ or primary sources, such as documentaries, first-person point-of-view essays, podcast episodes, policies, etc. You may use the 2 sources that your Research Team shared with you for the Current Conversation Podcast Episode assignment if the sources meet your research needs and help you defend your position in your Argumentative Research Essay. For each source, provide the following information: 1. Full APA reference citation (double spaced with a hanging indent) 2. A concise and accurate formal summary paragraph of the source written completely in your own words (approximately 200 words in total). 3. A formal paragraph in which you evaluate the reliability of the source. Provide evidence from the source to support your evaluation. To plan your paragraph, use the following questions to critically evaluate the source’s reliability: a. The author’s level of bias • Is the author’s tone, attitude, and/ or bias detrimental to the value of their perspective and the quality of their information? • Does the author incorporate and acknowledge multiple perspectives? b. The author’s use of language • Does the author use effective word choice? Does the author use accessible language or biased language and jargon? c. The author’s use of rhetorical strategies (logos, pathos, ethos): • Does the author clearly express their ideas with logical reasoning? • Does the author support their points with credible and relevant evidence? • Can you trace the author’s claims to other reputable sources? • Can you find trusted coverage that corroborates the author’s claims? • Does the author appeal to your emotions with appropriate storytelling and description? 4. A formal paragraph in which you explain the relevance and value of the source to your research and writing process. In other words, how will you use this source to respond to your essay prompt and defend your position on the debate? Provide evidence from the source to support your evaluation. To plan your paragraph, use the following questions to critically assess the source’s relevance and value to your Argumentative Research Essay: a. Do you agree and/or disagree with the source, and why? b. Did the source make new connections or offer you new ways of seeing the problem? 4 c. Are you interested in the source’s use of evidence? Is this something you might want to use/ do in your own essay? d. Are you interested in the source’s use of rhetorical strategies? Is this something you might want to use/ do in your own essay? e. How do the source’s conclusions impact your own research? f. How do you plan to use this source in your Argumentative Research essay, and why? Important Reminder: You must justify your views in your paragraphs with specific evidence from the source. For example, if you argue that the source’s use of language undermines its reliability, be prepared to incorporate specific quotations from the source to show the inflammatory, biased, or problematic language. As always, don’t forget to include your APA in-text citations, and always explain your evidence! 5 Annotated Bibliography Success Criteria and Rubric: The following features are the success criteria for this assignment. Please view the rubric, which details how you will be marked:      Correctly cite all sources in APA Style (full reference and in-text citations when necessary) Accurately summarize each source Critically respond to each source with fair, logical, and insightful analysis of textual evidence Include the use of “I” in the critical response paragraph (use sparingly and appropriately) Incorporate textual evidence as paraphrases; only quote when necessary in the critical response paragraph and do not include long/ block quotations (40 words or more)  Communicate in grammatically correct sentences and a formal tone (i.e. no slang or colloquialism) 6 Annotated Bibliography Rubric (Part 1 – 5% of final grade; Part 2 – 15% of final grade)1 Summary: 30% of assessment Superior/ Advanced (Wow!: 85-100%) • Summaries clearly, coherently, 10----9.5----9.0----8.5 • Summaries are mostly clear, coherent, and accurate. 8.4----8.0----7.5----7.0----6.5----6.1 Fair (Near Target: 41-60%) • Summaries are somewhat clear, coherent, and accurate. Basic (Not Yet: 20-40%) INC • Summaries are not clear, coherent, and accurate. Incomplete and accurately explain the main message and main supporting arguments of the texts. Good (On Target: 61-84%) 6.0----5.5----5.0----4.5----4.1 4.0----3.5----3.0----2.5----2.0 See Prof Fair (Near Target: 41-60%) Basic (Not Yet: 20-40%) INC Critical Response: 40% of assessment Superior/ Advanced (Wow!: 85-100%) • Each source is clearly and critically evaluated for its reliability, relevance, and value explained through analysis that is fair, insightful, and thorough. • Based on the clarity of the answer given, each source will be used in a meaningful and purposeful way in the research project. 1 • Each source is mostly evaluated for its reliability, relevance, and value • Student’s response is logically explained through analysis that is mostly fair and thorough. • Based on the clarity of the answer given, each source will be used in a mostly meaningful and purposeful way in the research project. • Each source is somewhat evaluated for its reliability, relevance, and value • Student’s response is somewhat logically explained. Analysis is rushed or underdeveloped. • Based on the clarity of the answer given, each source will be used in a somewhat meaningful and purposeful way in the research project. • Each source is not evaluated for its reliability, relevance, and value • Student’s response is not critically or logically explained; analysis is missing or illogical. • Based on the clarity of the answer given, each source will not be used in a meaningful and purposeful way in the research project. Incomplete • Student’s response is logically Good (On Target: 61-84%) The same rubric will be used to assess both Part 1 (5% of final grade) and Part 2 (15% of final grade) 7 10----9.5----9.0----8.5 8.4----8.0----7.5----7.0----6.5----6.1 6.0----5.5----5.0----4.5----4.1 4.0----3.5----3.0----2.5----2.0 See Prof Basic (Not Yet: 20-40%) INC Style & Grammar: 20% of assessment Superior/ Advanced (Wow!: 85-100%) • Writing is clear, accurate, • Language and tone are audience-appropriate. • Free of grammar, spelling, and mechanical errors. 10----9.5----9.0----8.5 • Writing is mostly clear, Fair (Near Target: 41-60%) • accurate, and concise. • Language and tone are mostly • audience-appropriate. • Very few grammar, spelling, and mechanical errors. 8.4----8.0----7.5----7.0----6.5----6.1 • Writing is somewhat clear, accurate, and concise. • Writing is mostly unclear, Language and tone are somewhat audienceappropriate. • Language and tone are not Some grammar, spelling, and mechanical errors. 6.0----5.5----5.0----4.5----4.1 inaccurate, and not concise. audience-appropriate. • Many grammar, spelling, and mechanical errors. 4.0----3.5----3.0----2.5----2.0 Incomplete concise. Good (On Target: 61-84%) See Prof APA Referencing: 10% of assessment 10----9.5----9.0----8.5 Good (On Target: 61-84%) Fair (Near Target: 41-60%) • APA citations are mostly correct. • APA formatting is mostly correct. • APA citations are somewhat correct. • APA formatting is somewhat correct. 8.4----8.0----7.5----7.0----6.5----6.1 6.0----5.5----5.0----4.5----4.1 Basic (Not Yet: 20-40%) • APA citations are mostly incorrect. • APA formatting is mostly incorrect. 4.0----3.5----3.0----2.5----2.0 INC Incomplete Superior/ Advanced (Wow!: 85-100%) • APA citations are completely correct. • APA formatting is completely correct. See Prof 8
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Explanation & Answer

Attached.

1
Running head: ANNOTATED BIBLIOGRAPHY

Annotated bibliography
Student’s Name
Institution

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Part I
Annotated bibliography
FE Online. (2020, August 18). COVID-19 impact: How hotels and restaurants are Gearing
up to woo price-conscious customers. The Financial Express.
Summary
FE Online acknowledges the fact that all sectors have been affected and that the
Restaurant Industry with its hospitality and tourism counterparts were the first to suffer and
will probably be the last to recover. There is no telling the time when the industry will
recover but they mention that it is not going to very soon (FE Online, 2020). As a result,
they recommend that the players in this industry should find ways of getting to their
customers who the authors lament that may be stricter and prize cautious. FE Online finds
that the restaurant workplace will have to go on to be innovative, focus on value addition,
and highly hygienic among other recommended return strategies.
Critical Evaluation of Source’s Reliability
FE Online’s article is a reliable source because it conforms to the prompt’s intent of
discussing the problem at hand and possibly coming up with ways of making a recovery
trajectory for the industry. They explore how the industry suffered after the onset of the
pandemic and how their effect could compare to that of other sectors. It is found out that to
progress, hoteliers and restaurant owners and managers will have to incorporate
innovativeness, intimate services, value addition, high-level hygiene, and prize caution to
enable industry recovery (FE Online, 2020).

Critical Evaluation of Source’s Relevance and Value

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This source is very relevant since it works hand in hand with the target of the study.
It starts with the problem, its cause, and its effects. It recognizes that the Restaurant and
tourism industry was the most and the first affected industry and could be the last to recover
despite being already in the recovery trajectory (FE Online, 2020). That makes it a very
valuable source.

4

References
FE Online. (2020, August 18). COVID-19 impact: How hotels and restaurants are Gearing
up to woo price-conscious customers. The Financial
Express. https://www.financia...


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