Description
Your assignment must be supported by evidence and resources. Otherwise, your answer will not be valid.
Use font Times New Roman, Calibri or Arial.
Use 1.5 or double line spacing with left Justify all paragraphs.
Use the footer function to insert page number.
Ensure that you follow the APA style in your project.
Your project report length should be between 400 to 500 words.
Up to 20% of the total grade will be deducted for providing a poor structure of assignment. Structure includes these elements paper style, free of spelling and grammar mistakes, referencing and word count.
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Explanation & Answer
Attached.
Saudi Electronic University
College of Administrative and Financial Sciences
ECOM201 – Introduction to E-management
Assignment 2
Discussion
2020/2021
During the Covid-19 pandemic and based on its natural a great deal of businesses
has been impacted by it. Also, due to its rapid outbreak working from home and the
limitation of travel become vital and critical to limit the spread of Covid-19 as well as the
safety of the people. Thus, digital transformation and E-management show its importance
and great value in this kind of situation. This pandemic has forced companies and
corporations to highly depends on digital technology and E-management practices as
millions of people are working remotely from homes.
Please choose a Local company (Saudi company, like Masool) and you need
to provide evidence.
Requirements
Therefore, as student and based on your understanding you are required to provides three
factors that are the most advantageous and beneficent factors that company should have
taken during the pandemic and its procedures in order to keep its business alive.
1
Important details
Due date
End of week 9
31/10/2020
Marks
5 marks
Useful links:
•
http://www.nottingham.ac.uk/studentservices/documents/planning-andpreparing-to-write-assignments.pdf
•
APA reference system https://student.unsw.edu.au/apa
•
About plagiarism http://wts.indiana.edu/pamphlets/plagiarism.shtml
•
About plagiarism https://en.wikipedia.org/wiki/Plagiarism
Guidelines for the assignment:
•
This is an individual project, which is part from your course score. It requires
effort and critical thinking.
•
Use the given cover page below. One mark will be deducted if there is no
cover page.
•
Your assignment must be supported by evidence and resources. Otherwise,
your answer will not be valid.
•
Use font Times New Roman, Calibri or Arial.
•
Use 1.5 or double line spacing with left Justify all paragraphs.
•
Use the footer function to insert page number.
•
Ensure that you follow the APA style in your project.
2
•
Your project report length should be between 400 to 500 words.
•
Up to 20% of the total grade will be deducted for providing a poor structure of
assignment. Structure includes these elements paper style, free of spelling and
grammar mistakes, referencing and word count.
3
Contact Center Company: Response to COVID-19 Strategies
Contact Center Company (CCC), based in Riyadh, Saudi Arabia, is a pioneering
customer service management firm. Today, the company is present in two strategic
positions in KSA, with more than four thousand workers of both genders and supported
by good financial security and a higher incidence of expatriate workers (Contact Center
Company, 2020). With a healthy organizational development plan that can go further
than customer needs, they offer various alternatives and systems that alig...
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