Description
Discuss the following points regarding Six Sigma concept:
- Discuss personal experience in regard to quality improvement programs and how they are project like in application such as DMAIC.
- If you have no experience, you should gain some from friends or work colleagues or—as a last resort—news articles.
- If news reports are used, references and in-text citations must be provided.
- What has led to the more comprehensive strategic view about total quality management?
- What impact did the quality improvement program have on the company or organization? Please provide specific examples demonstrating the impact.
- Why do some quality initiatives fail?
Explanation & Answer
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➢ Discusses personal experience in regard to quality improvement programs at a mental
facility and how they are projects like in application of value stream mapping.
➢ Analyses what has led to the more comprehensive strategic view about total quality
management.
➢ Examines the impact the quality improvement program has on the company or
organization.
Running head: VALUE STREAM MAPPING
1
Value Stream Mapping Analysis
Student’s Name
University
Date
VALUE STREAM MAPPING
2
VALUE STREAM MAPPING
3
Question One
One of Lean Six Sigma methodologies that I had personal experience with is value stream
mapping. I was part of a team tasked with helping a local youth mental health facility achieve more
efficiencies to manage its lunch breaks better. Our goal was to apply lean tools to a service
environment. Lean Six Sigma tools application in service environments creates opportunities to
remove non-value added activities, meet and reduce delivery deadlines; all the while maintaining
the quality of the service (Manos, 2006).
The facility conducts summer ...
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