Trip Report Assignment
You are still the assistant to Gloria Emmanuel, founder and director of MEND, a public
health advocacy and education organization which serves the population of the west
San Fernando Valley. Ms. Emmanuel has received some grant funding to attend the
American Public Health Association Annual Meeting (see links on Canvas). Since Ms.
Emmanuel believes that continuing education is important, she has asked you to attend
the conference.
While you are there, you are expected to attend at least three sessions—programs,
caucuses, continuing education, or meetings. The material presented in these sessions
should be something that will be relevant to MEND—something that will facilitate in
some way the services MEND provides to the community. Your task is to attend these
meetings, pay close attention and take careful notes, and then on your return, compose
and deliver a report that will update Ms. Emmanuel on your experience. The report
should make it clear to Ms. Emmanuel that the money spent by MEND to send you to
the conference added value to the organization.
To carry out this assignment, you’ll be researching through the conference program
website (APHA conference link that was provided) picking three sessions. Then you will
read—and re-read—the information carefully—and then synthesize that information
into your report. The conference on the website was a year ago but you have to make it
sound like it was a week ago.
Remember that the sessions you choose have to be in some way relatable to your
employment and your employer’s mission. So while a session on the epidemiology of
TB in India might be really, really interesting to you, it will be a tough sell to convince
Ms. Emmanuel that this was worth the conference fee. You should plan to do some
very preliminary research on the issues of the San Fernando Valley, or your personal
experience might be enough to help you choose your programs.
The final report should be in memo format—it’s an internal communication—and not to
exceed two single-spaced pages in length. Keep in mind that the material has to be
organized around a common concept—how your acquisition of this material will be
good for MEND and for the clients you serve. Additional audience and purpose analysis
will help you focus your results and your message.
Addendum: To the memo, you should also append a list of the sessions you attended
(title, presenter, and any other pertinent information) and any contacts you made. This
can be in any format, but it should be consistent with the memo and easy to read.
Adapted from Professor Kathy Leslie
http://mendpoverty.org/
MEMO
TO:
From:
Date:
Subject:
Gloria Emmanuel
Jane Doe, MEND Assistant Manager
November 9, 2017
Report on the 2017 APHA Annual Meeting & EXPO
I had the honor of representing MEND at the APHA 2017 Annual Meeting & EXPO in Atlanta,
Georgia from November 4-8 and it was a remarkable success. I attended two continuing
education sessions and one meeting, and I am excited to report that I learned a great deal that
will improve MEND’s health services immediately.
1. Population Heath and the Future of Healthcare
Contacts: Richard Thomas, Ph.D., Ronald Deprez, Ph.D., MPH, and Henry Stabler, MPH.
Discussion: The healthcare system in America is failing, and Americans are getting sicker by
the day. Population health is a new perspective on healthcare where the assessment and focus of
care is on the population rather than the patient. By considering the population, matters such as
nutrition, drug addiction, diabetes, and obesity can be addressed for everyone, whether under a
doctor’s care or not. Experts agree, the current system is not effective, and will continue to
deteriorate without radical shifts in concepts and approaches. In this continuing education class,
we learned the details of population health, including methods for applying the concept to our
assessments, treatments, and goals for community health. I am now able to identify potential root
causes for health issues in the population level, and apply the concepts of population health to
the public healthcare sector.
Next Step: At MEND, we must consider population health in our healthcare services to better
serve the San Fernando Valley where many people have limited access to individual health
services. I plan to discuss ways to incorporate this new concept into our services at the next
monthly meeting. Henry Stabler, MPH, assured me he would mentor and support us in our goals
to help our community by taking the public health approach. He will be at our meeting this
month to lay out a preliminary transition plan.
2. Public Health Law: Understanding it and Using it (to Your Advantage)
Contacts: Montrece Ransom, JD, MPH, Marice Ashe, JD, MPH
Discussion: The law is always instrumental in achieving public health goals, but it is
complicated and public health practitioners need more training in this area. The law is currently
focused on assisting with childhood obesity, prescription drug abuse and overdose, and
nosocomial (hospital-acquired) infections. When the public healthcare providers and advocates
understand how the law works in conjunction with their efforts, the outcome for the patient and
the community is improved. It is also important to realize how the law is affecting the
practitioner’s decisions and work so that the practitioner can maneuver most effectively on
behalf of the patient. This interactive course introduced me to the foundations of law and
specifically, public health laws and policies.
Next Step: MEND is best served with a strong understanding of how public laws and policies
are impacting us as caregivers and our clients and the community. With this new knowledge I
will update our healthcare practitioners and impart new understanding of the most recent laws
and policies to them. This knowledge will allow us to work more effectively with our patients.
3. Assessing the Needs and Barriers to Treatment for Substance Use Disorder among
Undocumented Immigrants
Contacts: Sarah J. Cousins and Desiree Crevecoeur-MacPhail
Discussion: Undocumented immigrants make up 10% of Los Angeles County’s population and
they are persistently underserved for substance use disorder (SUD). MyHealth LA was a
program designed to reach this vulnerable population and provide the care and resources they
need. However, up to 77% of undocumented people are still unable to use the services of
MyHealth LA. Reasons for this include fear of deportation, lack of bi-lingual employees,
language barriers, long and confusing admission forms, long wait-times, and feeling that they are
misunderstood by the staff. This meeting provided valuable information regarding the barriers
but also many avenues for improving those barriers and increasing the number of undocumented
people served by MyHealth LA.
Next Step: MyHealth LA is a crucial resource for the people of San Fernando, and MEND has
worked successfully with them in the past. We do need to improve our success rates with
MyHealth LA by assisting with paperwork, reducing wait times, and conveying a more
understanding attitude. Currently all our employees are bi-lingual, so this is not an issue, but we
must also try harder to educate our undocumented individuals on the necessity of reaching out
for help and the fact that they will not be deported for receiving care.
Sessions Attended
Saturday, November 4, 2017
9:00 am – 5:00 pm
Population Health and the Future of Healthcare
Presenters: Richard Thomas, Ph.D.
Ronald Deprez, Ph.D., MPH
Henry Stabler, MPH
New contacts: Kristen Perna, Ph.D.
Sunday, November 5, 2017
9:00 am – 12:30pm
Public Health Law: Understanding it and Using it (to Your
Advantage)
Presenters: Montrece Ransom, JD, MPH
Marice Ashe, JD, MPH
Wednesday, November 8, 2017
9:00 am – 10:50 am
Assessing the Needs and Barriers to Treatment for Substance Use
Disorder among Undocumented Immigrants
Presenters: Sarah J. Cousins
Desiree Crevecoeur-MacPhail
New Contacts: Sean Whitman
Trip Report Assignment
You are the assistant to Gloria Emmanuel, founder and director of MEND, a public
health advocacy and education organization which serves the population of the west
San Fernando Valley. Ms. Emmanuel has received some grant funding to attend the
American Public Health Association Annual Meeting (see links on Canvas). Since Ms.
Emmanuel believes that continuing education is important, she has asked you to attend
the conference.
Backstory of MEND to get an idea of what kind of company it is to help picking programs
that beneficial to the company:
First opening in the 1970’s, MEND has grown primarily by word of mouth into one of
the leanest operating non-profit organizations in existence. More than 94% of the
support and donations received by MEND provides emergency food, clothing,
medical, vision and dental care, services for the homeless, job skills training and job
placement assistance, English as a Second Language classes, and youth activities. Ms.
Emmanuel believes strongly in her mission and works hard, but the organization is
not well known in the area, and sometimes the lack of donations makes it difficult to
serve the population who would benefit from its services. MEND has one other parttime employee besides you; Miguel Abdulian, who helps with event planning,
computer technology, and various logistical functions. In addition to the three paid
employees, MEND has 10 volunteers who work various amounts of time each week,
helping with tasks such as leading client support groups, community outreach,
preparing education materials, translation, and other duties as needed.
While you are there, you are expected to attend at least three sessions—programs,
caucuses, continuing education, or meetings. The material presented in these sessions
should be something that will be relevant to MEND—something that will facilitate in
some way the services MEND provides to the community. Your task is to attend these
meetings, pay close attention and take careful notes, and then on your return, compose
and deliver a report that will update Ms. Emmanuel on your experience. The report
should make it clear to Ms. Emmanuel that the money spent by MEND to send you to
the conference added value to the organization.
To carry out this assignment, you’ll be researching through the conference program
website (APHA conference link that was provided) picking three sessions. Then you will
read—and re-read—the information carefully—and then synthesize that information
into your report. The conference on the website was a year ago but you have to make it
sound like it was a week ago.
Remember that the sessions you choose have to be in some way relatable to your
employment and your employer’s mission. So while a session on the epidemiology of
Adapted from Professor Kathy Leslie
http://mendpoverty.org/
TB in India might be really, really interesting to you, it will be a tough sell to convince
Ms. Emmanuel that this was worth the conference fee. You should plan to do some
very preliminary research on the issues of the San Fernando Valley, or your personal
experience might be enough to help you choose your programs.
The final report should be in memo format—it’s an internal communication—and not to
exceed two single-spaced pages in length. Keep in mind that the material has to be
organized around a common concept—how your acquisition of this material will be
good for MEND and for the clients you serve. Additional audience and purpose analysis
will help you focus your results and your message.
Addendum: To the memo, you should also append a list of the sessions you attended
(title, presenter, and any other pertinent information) and any contacts you made. This
can be in any format, but it should be consistent with the memo and easy to read.
Adapted from Professor Kathy Leslie
http://mendpoverty.org/
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