MGT 312 Saudi Electronic University Jadawel Retail Business Critical Case Study

User Generated

nuzrqUST

Business Finance

mgt 312

Saudi electronic university

MGT

Description

“Jadawel” a major retailer of household products in Saudi Arabia, had experienced steady growth during the past ten years since inception i.e. 2009. Mr. Badar, Marketing manager of the company has left the company in 2019. Mr. Hesham al Harby, who was working with Mr. Badr since 2009, now became marketing manager.

The company has been experiencing steadily declining sales in an increasingly competitive and growing market from last one year.Even after increase in sales force, sales were not meeting expectations, and had not been for some time. In fact, sales had begun to decline in a market that still appeared to be growing with more competitors chipping away at a market the company once owned. Rashid, a sales executive who joined the company in December 2019, said that he could not get proper training form the company. In a feedback of Customer, Jadawel’s product price is costly and lack of seasonal offers.

Mr. Khaled Al-ghassini, CEO has hired you to help him in increasing the company’s annual growth rate and ultimately its profitability.

“Jadawel” has 25 retail stores located mostly in shopping malls in almost all the big cities in Saudi Arabia. Total revenue from the 25 stores has declined, despite major back-end cost savings.


Assignment Question(s):(Marks 05)

  • Identify the problem. [and other sub problems]
  • What could be the causes of problem?
  • Gather information: What information should you gather that would be helpful to know before making a decision?
  • Consider the various choices of solution?
  • Make the decision.What should you do?
  • Evaluate the decision.Why do you think this is the best decision possible?
  • Main problem:……………………………………..
  • Other problems:
  • Cause of the problem- 5 Why Technique
    • Why-1
    • Why-2
    • Why-3
    • Why-4
    • Why-5
  • Develop a Cause and Effect Diagram

Unformatted Attachment Preview

College of Administrative and Financial Sciences MGT 312 Assignment 1 Deadline: End of Week 7, 17/10/2020 @ 23:59 Course Name: Student’s Name: Course Code: Student’s ID Number: Semester: I CRN: Academic Year: 1440/1441 H For Instructor’s Use only Instructor’s Name: Dr. Showkat Khalil Wani Students’ Grade: Marks Obtained/Out of Level of Marks: High/Middle/Low Instructions – PLEASE READ THEM CAREFULLY • The Assignment must be submitted on Blackboard (WORD format only) via allocated folder. • Assignments submitted through email will not be accepted. • Students are advised to make their work clear and well presented, marks may be reduced for poor presentation. This includes filling your information on the cover page. • Students must mention question number clearly in their answer. • Late submission will NOT be accepted. • Avoid plagiarism, the work should be in your own words, copying from students or other resources without proper referencing will result in ZERO marks. No exceptions. • All answered must be typed using Times New Roman (size 12, double-spaced) font. No pictures containing text will be accepted and will be considered plagiarism). • Submissions without this cover page will NOT be accepted. Course Learning Outcomes-Covered • • • • Demonstrate a solid understanding of decision making process for complex issues pertaining to business environment both internally and externally. (1.2) Apply and analyze various concepts of problem solving in diverse contexts and business situations. (1.5 & 2.2) Identify and analyze different perspectives on understanding problems for different situations. (3.1) Utilize different decision making tools to enhance problem solving and decision making approaches. (4.3) Critical Thinking Case studies: “Jadawel” a major retailer of household products in Saudi Arabia, had experienced steady growth during the past ten years since inception i.e. 2009. Mr. Badar, Marketing manager of the company has left the company in 2019. Mr. Hesham al Harby, who was working with Mr. Badr since 2009, now became marketing manager. The company has been experiencing steadily declining sales in an increasingly competitive and growing market from last one year. Even after increase in sales force, sales were not meeting expectations, and had not been for some time. In fact, sales had begun to decline in a market that still appeared to be growing with more competitors chipping away at a market the company once owned. Rashid, a sales executive who joined the company in December 2019, said that he could not get proper training form the company. In a feedback of Customer, Jadawel’s product price is costly and lack of seasonal offers. Mr. Khaled Al-ghassini, CEO has hired you to help him in increasing the company’s annual growth rate and ultimately its profitability. “Jadawel” has 25 retail stores located mostly in shopping malls in almost all the big cities in Saudi Arabia. Total revenue from the 25 stores has declined, despite major back-end cost savings. Assignment Question(s): (Marks 05) 1. Identify the problem. [and other sub problems] a. Main problem: …………………………………….. b. Other problems: 2. What could be the causes of problem? a. Cause of the problem- 5 Why Technique a. Why-1 b. Why-2 c. Why-3 d. Why-4 e. Why-5 b. Develop a Cause and Effect Diagram 3. Gather information: What information should you gather that would be helpful to know before making a decision? 4. Consider the various choices of solution? 5. Make the decision. What should you do? 6. Evaluate the decision. Why do you think this is the best decision possible?
Purchase answer to see full attachment
User generated content is uploaded by users for the purposes of learning and should be used following Studypool's honor code & terms of service.

Explanation & Answer

Attached.

Running head: CRITICAL THINKING CASE STUDIES

Critical Thinking Case Study: A Case of Jadawel Retail Business

Student’s name
Institution of affiliation
Date

1

2

CRITICAL THINKING CASE STUDIES
A Case of Jadawel Retail Business
1. Identify the problem (and other sub problems)
a. Main problem
The major problem facing Jadawel retail stores is decreased sales which have led to
decreased profit margins for the company.
b. Other problems
The losses could also be attributed to customer dissatisfaction.
Inadequate training for its employees,
Poor marketing strategies like lack of seasonal offers to customers.
2. What could be the causes of the problem?
Jadawel lacks proper management, from the top ranks of marketing management, down
to the sales executive who claimed inadequate training upon recruitment.
a. cause of the...

Related Tags