HCA 437 UOP Wk 1 Health Care Managers Technology Communication Plan Essay

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HCA 437

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Need help with this class looking for original work no plagiaries work (each assignment will be scanned through checker) Please see attachments for assignments needed. Week 1 need by 10/24/2020

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A) Week 1 Individual: Evaluation Chart Complete the Evaluation Chart worksheet. See attachment B) Week 2 Individual: Health Care Information Systems Terms Complete the Health Care Information Systems Terms worksheet. See attachment C) Week 2 Individual: SWOT Analysis Template and Summary. See attachment As a health care manager, it is important to understand technology options that have a positive impact on health care organizations. Reflect back to the Week One Evaluation Chart and select one of the technology trends you researched for the assignment. Part l: SWOT Analysis Complete the SWOT Analysis Template. Part II: Summary Write a 350- to 700-word summary that incorporates the key components of the completed SWOT analysis for the technology trend selected in which you explain: o o o o o The selection and acquisition process of new technology The stakeholders involved in the process and their impact on the purchase How the completed SWOT analysis will be used in the selection process Why you have selected this technology The goal of the technology Cite at least 2 peer-reviewed, scholarly, or similar references to support your assignment. D) Week 3 Individual Benchmark Assignment: Technology Communication Plan Complete the Technology Communication Plan. See attachment E) Week 5 Individual: The Role of a Health Care Manager Paper As a health care manager you are responsible for evaluating the effectiveness of new technologies. Reflect on the weekly assignments completed throughout the course in regards to the selection, integration, and implementation of a new technology. Write a 700- to 1,050-word paper in in which you: • • • • • • • Examine strategies to evaluate the effectiveness of the new technology and system. Answer the following questions: How can you determine if it is the right technology to use? How can you determine if it integrates well with existing technology? How can you determine if the system is intuitive or easy to use for the users? How can you determine the cost and benefits of the technology and system? Explain your role and responsibilities as a manager in the evaluation of technology in health care. Identify data sources used to evaluate the effectiveness of implemented technology. Cite at least 2 peer-reviewed, scholarly, or similar references. Format your assignment according to APA guidelines. Submit your assignment. HCS/487 v2 SWOT Analysis Template Resource: Week One Evaluation Chart, weekly resources Reflect back to the Week One Evaluation Chart, and select one of the technology trends you researched for the assignment. Complete the table below by analyzing the technology trend selected and generating 2 factors for each of the SWOT categories (strengths, weaknesses, opportunities, and threats). Technology Trend SWOT Analysis Perceived strengths Perceived weaknesses Perceived opportunities Perceived threats References Copyright© 2019 by University of Phoenix. All rights reserved. HCS/487 v2 Technology Communication Plan As a health care manager, it is your responsibility to ensure that the implementation of new technology is well understood and training for the new technology use is communicated appropriately to staff and patients. Complete the following sections based on the technology trend selected and discussed in Weeks One and Two. Write a summary of the technology to be implemented and its impact on the facility. • As you prepare your summary, consider your audience (staff and patients). Explain the implementation process of the technology you selected in the health care setting. • Consider discussing the equipment that needs to be acquired (e.g., list equipment necessary for the clinic, staff, and patients). • Consider a possible timeline for implementation. • Consider basic standard operating procedures for your employees and stakeholders. Analyze the security and privacy protocols when implementing the technology you selected in a facility. • As you analyze security and privacy protocols when implementing technology, consider all stakeholders who will be impacted. Explain the roles and responsibilities of resources in the implementation process for the technology you selected. • Consider discussing the resources for staff and patients (e.g., useful resources (websites, articles) with information pertaining to the new technology). • Consider discussing the staff and patient training (e.g., consider communication to your stakeholders (staff and patients) and list the impact to their daily activities). Cite 2 references, one of which may be the course textbook, to support your position. Format your proposal according to APA guidelines. Copyright© 2019 by University of Phoenix. All rights reserved. HCS/487 v2 Technology Evaluation Chart As a health care manager, it is important to stay on top of the technological advances available to help keep your organization running effectively. Select and research 2 technology trends. You will use this assignment to complete your Week Two SWOT Analysis Template and Summary. Some examples of technology trends: • Telemedicine • Optical imagery for diagnosing disease • Electronic health records (EHR) • Telehealth • Video translation services • Dictation services (e.g., Dragon NaturallySpeaking) • Medical equipment • Health care robots • Neural engineering • Intelligent mobile devices • National health care information network • Other technology trends approved by your faculty Complete the table below by identifying the selected trends in health care technology. Take into consideration how an organization might go about choosing, acquiring, implementing, and integrating the selected technology into existing systems and business processes. Copyright© 2019 by University of Phoenix. All rights reserved. Technology Evaluation Chart HCS/487 v2 Page 2 of 2 Technology trend Describe the use and purpose of the selected technology in health care. (75 to 150 words) Explain how the technology may be used in a health care organization (devices, platforms, applications, cloud based vs. local or network database, etc.) (75 to 150 words) Explain the benefits of the chosen technology (patient benefits and organizational benefits, such as efficiency, portability, etc.) (75 to 150 words) Copyright© 2019 by University of Phoenix. All rights reserved. Describe how the technology can be evaluated for its impact on the health care organization (patient perspective, organizational perspective) (75 to 150 words) HCS/487 v2 Health Care Information Systems Terms Complete the chart below. Term Define term Describe how it is used in health care Health Insurance Portability and Accountability Act (HIPAA) Electronic medical record Electronic health record Computerized provider order entry system (CPOE) Unique patient identifier Protected health information Centers for Medicare & Medicaid Services Covered entities Health information exchange Telehealth Telemedicine Meaningful use References Copyright© 2019 by University of Phoenix. All rights reserved. Identify the stakeholders affected
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Explanation & Answer

Attached is Week 1 Individual: Evaluation Chart filled out in the template that was provided.I will proceed with the rest of the parts.In the meantime, let me know should have any questions.

HCS/487 v2

Technology Evaluation Chart
As a health care manager, it is important to stay on top of the technological advances available to help keep your organization running effectively.
Select and research 2 technology trends. You will use this assignment to complete your Week Two SWOT Analysis Template and Summary.
Some examples of technology trends:
• Telemedicine
• Optical imagery for diagnosing disease
• Electronic health records (EHR)
• Telehealth
• Video translation services
• Dictation services (e.g., Dragon NaturallySpeaking)
• Medical equipment
• Health care robots
• Neural engineering
• Intelligent mobile devices
• National health care information network
• Other technology trends approved by your faculty
Complete the table below by identifying the selected trends in health care technology. Take into consideration how an organization might go
about choosing, acquiring, implementing, and integrating the selected technology into existing systems and business processes.

Copyright© 2019 by University of Phoenix. All rights reserved.

Technology Evaluation Chart
HCS/487 v2
Page 2 of 7

Technology
trend

Telemedicine

Describe the use and
purpose of the selected
technology in health
care.
(75 to 150 words)

Explain how the
technology may be used in
a health care organization
(devices, platforms,
applications, cloud based
vs. local or network
database, etc.)
(75 to 150 words)

Telemedicine denotes
the use of information
and communications
technology in the
provision of health care
services to individuals
who are some distance
away from the health
care provider (Aziz &
Abochar, 2017). Rather
than being a single
technology, telemedicine
is part of a wider process
or chain of care.
Telecommunication has
been said to improve this
chain and enhance the
quality and efficiency of
health care (Rangasamy,
Balasubramaniam, et al,
2011). Through

Telemedicine has
progressively broadened
with more specialties using
the approach and the
technology becoming more
pervasive as well as
affordable (Aziz &
Abochar, 2017).
Telemedicine applications
and services in health care
organizations include;
email, two-way video,
wireless tools, smart phones
and other communication
technology tools (Aziz &
Abochar, 2017).
Telemedicine examples
include; therapy, nursing
interactions, education and
training, televisits to
community health workers,

Explain the benefits of
the chosen technology
(patient benefits and
organizational
benefits, such as
efficiency, portability,
etc.)
(75 to 150 words)

Describe how the
technology can be
evaluated for its impact
on the health care
organization (patient
perspective,
organizational
perspective) (75 to 150
words)

Telemedicine can be
very rewarding,
especially in the sharing
of valuable medical
information with
doctors in other
countries around the
world and in all areas of
the profession
(Rangasamy,
Balasubramaniam, et al,
2011). Since it is not
possible to be in the
knowledge of all
medical problems in the
world today, and with
all the new diseases and
health issues emerging
each day, telemedicine
allows for a platform to
learn faster and help

The effects of
telemedicine can be
applications can be
measured and compared at
several levels (Field,
1996). One may, for
example, look for effects
on the process of care or
for effects on the
outcomes of care or both.
Several process and
outcome dimensions that
might appropriately be
assessed by evaluators for
example on the impact of
diagnostic technologies;
technical capacity on
whether the technology is
safe, accurate, and
reliable, diagnostic
accuracy on whether a

Copyright© 2019 by University of Phoenix. All rights reserved.

Technology Evaluation Chart
HCS/487 v2
Page 3 of 7

telemedicine, the
fairness and equality of
the distribution of
services is increased,
with a key focus on
remote areas
(Rangasamy,
Balasubramaniam, et al,
2011). Telemedicine
cannot be considered as
a separate medical
specialty, but can be
considered a as a tool
used by healthcare
providers in the
dissemination of the
traditional medical
practice beyond the
walls of the typical
medical practice (Aziz &
Abochar, 2017).

and medical image
transmission (Aziz &
Abochar, 2017). It also
includes teleconsultations
such as teleradiology,
teledermatology,
teleneurology and
telepharmacy (Aziz
&Abochar, 2017).
Application of telemedicine
could be in different
categories like patient care,
professional education,
patient education, research,
public health and healthcare
administration (Aziz &
Abochar, 2017).
Telemedicine can be
divided into main
categories; store and
forward telemedicine and
real-time telemedicine (Aziz
& Abochar, 2017).

save lives as well as
minimize risk or
discomfort to a patient,
any longer than it is
absolutely necessary
(Rangasamy,
Balasubramaniam, et al,
2011). Telemedicine
can also be used for
military personnel.
These people are often
in places where it is
only telemedicine that
can be used to diagnose
and treat them.
Telemedicine can be
used anywhere, even in
the most remote places,
as it is both versatile
and effective
(Rangasamy,
Balasubramaniam, et
al., 2011).inn remote
areas, it improves
access to health
services, precluding the
need for patients and
health care workers to
travel.

Copyright© 2019 by University of Phoenix. All rights reserved.

technology contributes to
a correct diagnosis,
diagnostic impact on
whether a technology
provides diagnostic
information that is useful
in making a diagnosis,
therapeutic impact on
whether a technology
influences patient
management or therapy
and patient outcome on
whether a technology
improves patients' health
and well-being (Field,
1996).

Technology Evaluation Chart
HCS/487 v2
Page 4 of 7

Telehealth

Telehealth is the use of
digital information and
communication
technologies such as
computers and mobile
devices to gain access to
healthcare services
remotely and to manage
one’s healthcare
(“Telehealth:
Technology meets health
care,” 2017). Telehealth
can also improve
monitoring, timeliness,
and communications
within the healthcare
system. Through
telehealth, healthcare
systems, organization
and providers can
expand access to
improve the quality of
rural healthcare
(“Telehealth Use in
Rural Healthcare,”
2019). Telehealth
applies
telecommunications
technology and other
electronic data in
assisting with clinical
healthcare services

There are a number of
telehealth services which
can be beneficial if used in a
healthcare organization;

Telehealth provides a
great deal of advantages
to the healthcare
fraternity, the effects
being felt by both
a. Patients’ portal, which
patients as well as
may allow patients to do healthcare
a number of things such organizations.
as; communicate with
Telehealth has the
the doctor or nurse,
potential to drive
request prescription
volume, improve
refills, review test
healthcare quality,
results and summaries
reduce overall costs by
of previous visits, and
reducing readmissions
schedule appointments
and avoidable
or request appointment
emergency department
reminders (“Telehealth: visits for rural
Technology meets
communities
health care,” 2017)
(“Telehealth Use in
b. Virtual appointmentsRural Healthcare,”
some healthcare
2019). Through
organizations may
telehealth, smaller rural
provide virtual
hospitals can provide
appointments allowing
quality healthcare
patients to see the doctor services at reduced
via online
costs as well as in local
videoconferencing.
healthcare facilities,
Other virtual
which greatly assists
appointments include;
patients as they are no
web-based visits with a
longer required to travel
doctor or nurse
long distances to access
practitioner and nursing specialty care

Copyright© 2019 by University of Phoenix. All rights reserved.

There is no single
evaluation formula that
can be applied to all rural
telehealth programs
because such programs are
complex and varied, and
they address different
types of health issues,
healthcare challenges,
technologies, populations,
outcomes, and
stakeholders (“Evaluation
Strategies and
Considerations for
Telehealth Programs,”
n.d.). There are however
three suggested phases
that can support telehealth
evaluation efforts.
a) Assess and define- a
program should be
able to breakdown
components such as
service needs,
environment, program
model and a business
case for the telehealth
program in the
framing of the
evaluation plans
(“Evaluation

Technology Evaluation Chart
HCS/487 v2
Page 5 of 7

provided at a distance,
which can go as far as
providing education,
administrative functions,
and peer meetings
(“Telehealth Use in
Rural Healthcare,”
2019). Telehealth can
take various forms such
as; Remote Patient
Monitoring, Store and
forward transmission of
medical information and
Mobile health
communication
(“Telehealth Use in
Rural Healthcare,”
2019).

c.

d.
e.
f.

call centers
(“Telehealth:
Technology meets
health care,” 2017).
Personal health records,
through a PHR App,
available to a patient
anytime via a web
enabled device, like the
computer, tablet, laptop
or
smartphone(“Telehealth:
Technology meets
health care,” 2017).
Personal health apps
Doctors talking to
doctors
Remote monitoring

(“Telehealth Use in
Rural Healthcare,”
2019). Telehealth also
helps avoid patient
transfers as care can be
available locally, as
well as helping tertiary
care centers tom keep
their beds open for
patients in need of
critical care
(“Telehealth Use in
Rural Healthcare,”
2019).For the rural
healthcare facilities, the
use of health to provide
specialty services is
more feasible than
staffing such facilities
with specialty and
subspecialty providers
(“Telehealth Use in
Rural Healthcare,”
2019).

Copyright© 2019 by University of Phoenix. All rights reserved.

Strategies and
Considerations for
Telehealth Programs,”
n.d.).
b) Develop and planprograms should
develop a detailed
project plan while
identifying the
evaluation process and
metrics. This includes
the development of a
quality improvement
process,
communication plan,
and technology
implementation plan.
This will allow the
program to acquire
accurate, holistic
picture of their
program strengths and
opportunities for
improvement during
evaluation.
(“Evaluation
Strategies and
Considerations for
Telehealth Programs,”
n.d.).
c) Implement and
monitor- there is a

Technology Evaluation Chart
HCS/487 v2
Page 6 of 7

need for a progressive
program monitoring to
help identify potential
points of improvement
(“Evaluation
Strategies and
Considerations for
Telehealth Programs,”
n.d.).

Copyright© 2019 by University of Phoenix. All rights reserved.

Technology Evaluation Chart
HCS/487 v2
Page 7 of 7

References
Aziz, H. A. & Abochar, H. (2017, January 24). Telemedicine. Clinical laboratory science: journal of the American Society for
Medical Technology
Evaluation Strategies and Considerations for Telehealth Programs. (n.d.). Rural Health Information Hub. Retrieved from
https://www.ruralhealthinfo.org/toolkits/telehealth/5/strategies-and-considerations
Field, M. J (1996). Telemedicine: A Guide to Assessing Telecommunications in Health Care. National Center for Biotechnology
Information. Retrieved from https://www.ncbi.nlm.nih.gov/books/NBK45448/
Rangasamy, M., Balasubramaniam, A., Krishnarajan, D., Raviteja, A., Kante, N. R. & Kumar, N. S (2011, April). Role of
Telemedicine in Health Care System: A Review. International Journal of Recent Advances in Pharmaceutical Research, 2: 110
Telehealth: Technology meets health care. (2017, August 16). Mayo Clinic. Retrieved from https://www.mayoclinic.org/healthylifestyle/consumer-health/in-depth/telehealth/art-20044878
Telehealth Use in Rural Healthcare. (2019, March 26). Rural Health Information Hub. Retrieved from
https://www.ruralhealthinfo.org/topics/telehealth

Copyright© 2019 by University of Phoenix. All rights reserved.

Attached are Week 2 Individual: Health Care Information Systems Termsand Part l: SWOT Analysis $ Part II: Summary

HCS/487 v2

Health Care Information Systems Terms
Complete the chart below.

Term

Define term

Describe how it is used
in health care

Health
Insurance
Portability and
Accountability
Act (HIPAA)

The Health Insurance
Portability and
Accountability Act of
1996 (HIPAA) is a
federal law requiring the
creation national
standards to protect
sensitive patient health
information from being
disclosed without the
patient’s consent or
knowledge (“Health
Insurance Portability and
Accountability Act of
1996 (HIPAA),” 2018).
Through the Act,
Congress amended both
the Employee
Retirement Income
Security Act (ERISA)
and the Public Health
Service Act (PHSA). It
was enacted to protect
individuals covered by
health insurance and to
set standards for the
storage and privacy of
personal medical data
(Kagan, 2019).

The Health Insurance
Portability and
Accountability Act has a
significant impact on
policies, technology as
well as re...


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