B123 Arab Open University Disagreement Of Colleagues Problem Solving Discussion

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nobqk

Business Finance

B123

Arab Open University

Description

Students are required to answer the following questions in (250 to 300 words):

Question one: (5 marks)

Imagine you are a manager in an organization and one of your employees is in a meeting with you to discuss a situation that he faces at work:

“Sir, can I have 10 minutes of your time? ….. My name is Yaser and I’m facing a problem with one of my colleague Ahmed , we are supposed to be working together on a project to market and sell one of our brands, one of our potential customer was asking for detailed information and presentation of our brand product, Ahmed and myself discussed what to do on the phone the beginning of the week to prepare the presentation and to divide the work between us, I believe that we agreed on who is going to do what in the presentation and on parts of the required written document to be sent to the customer.

The set date to meet with the customer is at the end of the week-after two days- I called Ahmed yesterday to make sure that his part is done to add to my part to complete the document and the presentation, but when I called him to inquire about work, he answered me in a way I didn’t like, and said that some of that we agreed on-in our phone conversation- was not his responsibility and it was my responsibility – although I recall from our conversation- that it is his responsibility not mine.

Also, he talked to me in a way – I don’t sir how to describe it- like he is ordering me to do things, this is how I felt it.

I think I did my part and he is not working enough to complete his, and now I have to do his part and it is huge and I can’t finish it in two days or we have to postpone the meeting with the client and might lose the contract.

I feel that I’m being treated in a different way than my other male colleagues in the team, although I work very hard and this not fair to be judged in this way because I’m a female employee.

  • Use and apply active listening guidelines to solve this situation- use examples from the case.
  • In your opinion why we use active listening in the above situation- use examples related to the case above.

Unformatted Attachment Preview

Class Activities - PT3 – Form Arab Open University- Class work Activity no 1 Academic Year 2020 -2021 Branch: Bahrain Course Title: Managing in the work place Semester: Spring Program: Faculty of Business – Systems Course Code: B 123 Student Name: Student ID: Section Number: Tutor Name: Students are required to answer the following questions in (250 to 300 words): Question one: (5 marks) Imagine you are a manager in an organization and one of your employees is in a meeting with you to discuss a situation that he faces at work: “Sir, can I have 10 minutes of your time? ….. My name is Yaser and I’m facing a problem with one of my colleague Ahmed , we are supposed to be working together on a project to market and sell one of our brands, one of our potential customer was asking for detailed information and presentation of our brand product, Ahmed and myself discussed what to do on the phone the beginning of the week to prepare the presentation and to divide the work between us, I believe that we agreed on who is going to do what in the presentation and on parts of the required written document to be sent to the customer. The set date to meet with the customer is at the end of the week-after two days- I called Ahmed yesterday to make sure that his part is done to add to my part to complete the document and the presentation, but when I called him to inquire about work, he answered me in a way I didn’t like, and said that some of that we agreed on-in our phone conversation- was not his responsibility and it was my responsibility – although I recall from our conversation- that it is his responsibility not mine. Also, he talked to me in a way – I don’t sir how to describe it- like he is ordering me to do things, this is how I felt it. I think I did my part and he is not working enough to complete his, and now I have to do his part and it is huge and I can’t finish it in two days or we have to postpone the meeting with the client and might lose the contract. Class Activities - PT3 – Form I feel that I’m being treated in a different way than my other male colleagues in the team, although I work very hard and this not fair to be judged in this way because I’m a female employee. A. Use and apply active listening guidelines to solve this situation- use examples from the case. B. In your opinion why we use active listening in the above situation- use examples related to the case above.
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Explanation & Answer

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MANAGING IN THE WORKPLACE

Managing in the workplace
Student’s name
Institutional affiliates

1

MANAGING IN THE WORKPLACE

2

In such a case, I would call Yaser and Ahmed to have a chat with both of them. When
dealing with such an issue, you cannot afford to be one-sid...


Anonymous
Really helpful material, saved me a great deal of time.

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