CCCHWC Organizational Development in Microsoft Primary Force for Change Essay

User Generated

101nnn

Business Finance

City Colleges of Chicago-Harold Washington College

Description

I have 3 pages writing, its APA format, But I need change it to MLA format. I do not know what is MLA, therefore, I only need you change my format! thank you.

Unformatted Attachment Preview

ORGANIZATIONAL DEVELOPMENT IN MICROSOFT Organizational Development in Microsoft Name Institution Affiliation Date Issues that Led Toward Need for Change Microsoft's primary force for change is the need to survive and sustain its operations in the rapidly changing economic environment. Strategic organizational development is critical for the company in response to the new economic landscape. The most critical forces include change in stakeholders' (customers and investors) demands, globalization, an increase in competition, and deregulation of the market. According to Faruki et al. (2015), the launch of Android and iOS 1 ORGANIZATIONAL DEVELOPMENT IN MICROSOFT 2 has created a unique competition for Microsoft and other competitors. As smartphones become, ubiquitous Microsoft has a new challenge to respond to increased competition. More than 65% of customers left the PC market to use smartphone technology and threatened replacement (Singh & Samah, 2018). In 2011 smartphones outsold the sale of PCs, becoming less important. Microsoft's acquisition of Nokia for the US $ 7.2 billion to increase Windows Phone revenue was important to capture the home segment and the workplace (Singh, 2014). Microsoft has had experiences with failed acquisitions, and the successful integration of Nokia is critical to market relevance. The change in the technological landscape within different areas has also increased the need for the company to adjust to accommodate technology's future. Serious internal problems, including the structure and culture of the organization, promote the need for change. While Satya Nadella has initiated a restructuring process for the company, some issues are not fully addressed. Conflicts between major departments in the company are a major challenge (Katzenbach, Steffen, & Kronley, 2012). Competition other than a partnership between the departments created toxic environments. The company seeks to continually improve its structure and culture by enhancing collaboration. Elimination of destructive internal competition requires establishing common goals. Encouraging employees to work flexibly and collaboratively is desired to eliminate the existing boundaries. Microsoft is structured based on hardware and software subdivided across the borders. A key driver for change is the need to shift from focusing on individual applications. Instead of dividing employees into product groups, it is important to categorize them into consumer tasks to enhance skill sharing. Presentations and content creation are better organization strategies than categorizing employee groups into individual products like PowerPoint and Excel. ORGANIZATIONAL DEVELOPMENT IN MICROSOFT 3 Multiple long-term adjustments on the company's strategic course led to the need for change. As the market demand for cloud technologies increases, the company was proactive in initiating change. Disruptive technological change influences the need for cultural change in the company. Microsoft is not exempted from the forces of a changing HR climate, and hence leaders are pulled to promote transformation. Microsoft has made some critical milestones. The company needs to adopt a new culture that makes the customers and employees perceive its care to their unique needs. Adopting a culture centered on making a difference, being open, making a bold decision is critical in the company's survival in a competitive market. During the Steve Ballmer era as CEO, there was a lack of proactive efforts to develop a growth mindset (Singh & Samah, 2018). Leadership challenges in the Ballmer era as CEO is a major cause of internal problems in the company. Leadership styles that emphasize promoting continuous improvement organizational culture have been achieved in the Nadella era as CEO. The main cultural issues in the company are failing to respond to the customers changing needs. Customers being unhappy with the company products with alternative products such as iPhone and Android are a disaster (Singh, & Samah, 2018). Customers did not consider Bing as an alternative to Google based on product failure to create unique customer values. Improving the company product's quality and partnership with other tech companies is a commitment to customer's needs. Inclusivity and diversity concerns are a threat to the attraction and retention of top talents. The culture was inherited from previous leadership and, despite current improvements, remains a major challenge. A growth mindset is critical for responding to customers' unmet and anticipated needs. Microsoft has suffered a reputation for being a follower of the technology landscape. Establishing the company as an innovator is important for the company to emerge as a leader. The company has a complex product portfolio threatening ORGANIZATIONAL DEVELOPMENT IN MICROSOFT 4 capacity to respond to key customer concerns in each segment. Organizational development is established in defining an area of focus that establishes the highest value to the customers. The restructuring process is critical to adopt the evolving business models within the industry. The exclusive reliance on technical and administrative software operations skills is not competitive for the current business framework. The company has adopted many organizational changes to respond to increased complexities in the operations. Microsoft lacks another suitable company to emulate in defining its changes, and hence there is a need for constant modification over time (Dhillon, & Gupta, 2015). Shifting to multi-product solutions and digital transformations require both infrastructural and skill changes. Connecting the company product lines to improve on the innovativeness increases the need for comprehensive research operations. The company needs to restructure its organization and leadership to establish Microsoft Research as a major element in its structure. Shifting from the divisional to a functional organizational structure is an important factor in achieving innovation and cross dependence. Increased competition from Google and Apple increases the need to change the organizational design and establishing a culture of creativity to outperform them (Dhillon, & Gupta, 2015). While there are no major concerns on current financial outcomes, sustainability depends on constant innovations. Maintaining high profitability to create value for shareholders depend on constant organizational development efforts. References Dhillon, I., & Gupta, S. (2015). Organizational Restructuring and Collaborative Creativity: The Case of Microsoft and Sony. IUP Journal of Business Strategy, 12(1). ORGANIZATIONAL DEVELOPMENT IN MICROSOFT 5 Faruki, P., Bharmal, A., Laxmi, V., Ganmoor, V., Gaur, M. S., Conti, M., & Rajarajan, M. (2015). Android security: A survey of issues, malware penetration, and defenses. IEEE Communications Surveys & Tutorials, 17(2), 9981022. https://doi.org/10.1109/comst.2014.2386139 Katzenbach, J. R., Steffen, I., & Kronley, C. (2012). Cultural change that sticks. Harvard Business Review, 90(7), 110-117 Singh, M. K., & Samah, N. A. (2018). Impact of smartphone: A review con positive and negative effects on students. Asian Social Science, 14(11), 83. https://doi.org/10.5539/ass.v14n11p83 Singh, N. P. (2014). Microsoft acquired Nokia in the unipolar operating system market. Independent Journal of Management & Production, 5(3). https://doi.org/10.14807/ijmp.v5i3.166
Purchase answer to see full attachment
User generated content is uploaded by users for the purposes of learning and should be used following Studypool's honor code & terms of service.

Explanation & Answer

Attached. Please let me know if you have any questions or need revisions.

Surname 1

Student Name
Course Title
Instructor
Date
Organizational Development in Microsoft
Microsoft's primary force for change is the need to survive and sustain its operations in
the rapidly changing economic environment. Strategic organizational development is critical for
the company in response to the new economic landscape. The most critical forces include change
in stakeholders' (customers and investors) demands, globalization, an increase in competition,
and deregulation of the market. According to Faruki et al., the launch of Android and iOS has
created a unique competition for Microsoft and other competitors (Faruki et al., 1001). As
smartphones become, ubiquitous Microsoft has a new challenge to respond to increased
competition. More than 65% of customers left the PC market to use smartphone technology and
threatened replacement (Singh and Samah, 85). In 2011 smartphones outsold the sale of PCs,
becoming less important. Microsoft's acquisition of Nokia for the US $ 7.2 billion to increase
Windows Phone revenue was important to capture the home segment and the workplace (Singh,
604). Microsoft has had experiences with failed acquisitions, and the successful integration of
Nokia is critical to market relevance. The change in the technological landscape within different
areas has also increased the company's need to adjust to accommodate technology's future...


Anonymous
Excellent resource! Really helped me get the gist of things.

Studypool
4.7
Trustpilot
4.5
Sitejabber
4.4

Related Tags