managing information and technology, business and finance homework help

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The purpose of this assignment is for you to think critically about managing information and technology within a business as well as to continue practicing the skills toward assessing a case study. Click here to download a worksheet, which includes a passage about Hubway as well as the critical-thinking questions for you to answer. Answer the questions within the worksheet, and then save your work before submitting the worksheet in Blackboard for grading. Information about accessing the Blackboard Grading Rubric for this assignment is provided below. APA Guidelines The application of the APA writing style shall be practical, functional, and appropriate to each academic level, with the primary purpose being the documentation (citation) of sources. CSU requires that students use APA style for certain papers and projects. Students should always carefully read and follow assignment directions and review the associated grading rubric when available. Students can find CSU’s Citation Guide in the myCSU Student Portal by clicking on the “Citation Resources” link in the “Learning Resources” area. This document includes examples and sample papers and provides information on how to contact the CSU Success Center. Grading Rubrics This course utilizes analytic grading rubrics as tools for your professor in assigning grades for all learning activities. Each rubric serves as a guide that communicates the expectations of the learning activity and describes the criteria for each level of achievement. In addition, a rubric is a reference tool that lists evaluation criteria and can help you organize your efforts to meet the requirements of that learning activity. It is imperative for you to familiarize yourself with these rubrics because these are the primary tools your professor uses for assessing learning activities. Rubric categories include: (1) Assessment (Written Response) and (2) Assignment. However, it is possible that not all of the listed rubric types will be used in a single course (e.g., some courses may not have Assessments). The Assessment (Written Response) rubric can be found embedded in a link within the directions for each Unit Assessment. However, these rubrics will only be used when written-response questions appear within the Assessment. Each Assignment type (e.g., article critique, case study, research paper) will have its own rubric. The Assignment rubrics are built into Blackboard, allowing students to review them prior to beginning the Assignment and again once the Assignment has been scored. This rubric can be accessed via the Assignment link located within the unit where it is to be submitted. Students may also access the rubric through the course menu by selecting “Tools” and then “My Grades.” Again, it is vitally important for you to become familiar with these rubrics because their application to your Assessments and Assignments is the method by which your instructor assigns all grades.

here is the case study questions the document has just two questions and a story for the questions

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Page 1 of 2 Chapter Sixteen Managing Information and Technology: Finding New Ways to Learn and Link Hubway: Boston’s Online Bike-Sharing System If you’ve ever lived in a city, you know that getting around can be a challenge. Traffic jams, overflowing parking lots, crammed subway cars, drivers who plow through puddles that spray water on pedestrians—all of these may be enough to make you pack your bags and head for the suburbs. A company in Boston is trying to change that, using a fleet of bicycles and the Internet. Hubway (sponsored by New Balance and operated by Alta Bicycle Share) is Boston’s recently established bike-sharing system that features 60 stations, 600 bicycles, and an interactive component that allows urban consumers to borrow a bike at one location with the swipe of a credit card—and return it to another destination. On a Hubway bike, you can pedal to the gym or the grocery store; commute to work; or visit a friend across town. You can grab an available bike spur of the moment by swiping your credit card at one of the kiosk stations, giving you a 24-hour or three-day membership. Or you can sign up for an annual membership online; within a week, Hubway will mail you a station key with a printed code. The cost of membership includes unlimited rides that are less than 30 minutes, with additional fees for longer rides. Hubway operates entirely in the realm of e-commerce, marketing to consumers and conducting transactions completely online. “There is no store or counter to get a key,” says Hubway’s Brogan Graham, who bears the title of Hype Master. “You put in your information online and we mail you a key.” The touch screens at the bike stations are solar-powered, offering access 24 hours a day, 7 days a week, meaning that bike riders may rent a bike at any time without the assistance of another human being. General Manager Scott Mullen points to the efficiency of this operating system, as opposed to the “unwieldiness” of staffing each station with a Hubway representative, which he claims “would be a 1.0 solution to a 2.0 problem.” Customer service does exist, however. If you cruise into a station with a flat tire or broken chain, you just hit the red “mechanic” button, which will secure the bike without letting someone else unwittingly take it out on the road. A Hubway mechanic will retrieve the bike and repair it. An app called Spot Cycle identifies the locations of different stations, including whether or not bikes are available at a specific station. Hubway relies on the communication function of the Internet to provide current information to its customers. Consumers get station updates and marketing messages through social media sites, such as Facebook and Twitter; for example, if a station’s Internet connection isn’t working properly, Hubway will alert consumers via social media—including an estimated time for the station to go live. On its Facebook page, some Hubway members post suggestions for improvement (like which stations need more bikes on a regular basis) while others receive kudos for bicycling achievements (such as the first member to reach 250,000 rides). “We leverage the Internet,” says Scott Mullen. © 2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Page 2 of 2 Hubway’s typical customers tend to be those who are the most tech savvy about swiping credit cards at kiosks, using touch screens, and maximizing services via the company’s website and social media accounts. But its marketers emphasize the fact that Hubway’s system is easy to use. Most people need only to “use the system once to understand it because it is so intuitive,” remarks Marketing Director Mary McLaughlin. Whether we’re talking about e-commerce or traditional commerce, the numbers don’t lie. Hubway began with a goal of attracting 3,000 members and launching 100,000 rides during its first year of business. In fact, the company hit the 100,000-ride target in less than 11 weeks and topped 250,000 trips in 6 months. On one sample day, more than 2,500 station-to-station rides were recorded. By year’s end, 3,700 members had signed on. With this kind of success, Hubway has already planned expansion into more Boston neighborhoods, as well as adjacent towns like Cambridge and Brookline—with the near-term goal of doubling the number of stations and increasing the number of bikes to 1,000. Riding is “cool and fun,” says Brogan Graham. “It’s a great way to explore a new city.” Sources: Company website, www.thehubway.com, accessed June 26, 2012; Eric Moskowitz, “Hubway Bike-Sharing Program Is on a Roll,” Boston.com, June 3, 2012, http://articles.boston.com; Jonathan Simmons, “On Biking: Learning to Love Hubway,” Boston.com, May 22, 2012, http://articles.boston.com. © Cengage Learning Critical Thinking Questions Using information from the case, answer the following questions (1 & 2). (Be sure you read and understand the concepts in Chapter 16 to answer the following questions.) 1. How has Hubway incorporated core e-business concepts in its operations? (Include at least a 100-word response) 2. How has Hubway used social media platforms like Facebook and Twitter to its advantage? (Include at least a 100-word response) © 2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
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Explanation & Answer

Attached.

Online Bike Sharing System
I.

How Hubway has incorporated e-business in its operations

II.

How Hubway uses face book and twitter


Running Head: ONLINE BIKE SHARING SYSTEM

Online Bike Sharing System
Institution Affiliation
Date:

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ONLINE BIKE SHARING SYSTEM

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1.
The modern society is becoming more dependent on electronic communications and
transactions rather than physical contact. Technology has all...


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