and Evaluation in the Police Department week Week 3 discussion 1
Write a response to the following prompt:
- What are the characteristics of today’s productive
- Describe how evaluation criteria employed in the
traditional policing model, such as crime rates, clearance rates, and
response times, have been problematic when applied to the community
oriented policing and problem solving strategy. Provide at least two
solutions to this. Our discussion is first then there response
chermerhorn notes that productivity is a “summary measure of the quantity of
work performance, with resource utilization considered.” These definitions
point to four general concerns when attempting to measure productivity:
efficiency, effectiveness, equity, and accountability (Peak, 2010).
Efficiency refers to performing tasks at lower
costs. This means that the department must be able to evaluate tasks and
how to perform them at a lower cost, without compromising safety and service.
Effectiveness refers to how well the task is
performed, regardless of cost, as a result of program activities: Were program
goals met? The calculation of measures of effectiveness requires the
identification of goals and goal achievement strategies (Peak, 2010)
Equity refers to the quality of service that every
community is receiving. This means that communities that are in the least
favorable parts of town are receiving quality service that the nicer parts of
town and vice versa.
Accountability means that officers do not forget
that they are servants of the public and should not forget that there are other
duties outside of crime fighting that comes with the job.
Productivity measurement is important because
managers and supervisors must make judgments about the relative success of
their subordinates and operational units. This generally entails comparing
their productivity to some standard. In some cases, officers are compared to
one another using averages; in other instances, they are compared to some
universal departmental or unit standard (Peak, 2010).
A police officers evaluation must be based on his or
her performance in all areas of law enforcement. This will send the
individual officer the message that every area in his or he job is equally
important. If the supervisor concentrates only on certain areas such as
citations or report writing, the officer may feel that he or she must
concentrate heavily in those two areas and neglect the others. Police managers
can also evaluate their officers by how well they solve problems in the
community and not the amount of arrests. An arrest is not always the solution
to every problem.
Peak, Kenneth J., Larry K. Gaines
and Ronald Glensor. (2010) Police Supervision and Management for Ashford
University, 3rd Edition. Pearson Learning Solutions. VitalBook file.
just need to tell the good and bad of the individuals post list references thanks