Professional Profile Profile Prepared for: HUYNH BAO HAN TRAN 10/21/2020 Shaper-Influencer-Mover Your Certified Communication Coach: Dr. Linda Morable Lmorable@dcccd.edu © Life Languages International™ Kendall Making the most of your KLLP™ Life Languages Profile™ Character-Based Communication Thank you for taking the Kendall Life Languages Profile™ (KLLP™). We have no doubt it can help you to truly understand yourself and others and be more successful in all your communication. By building on the positive character qualities of your Life Languages and working to overcome the non-productive ones, you can demonstrate Character-Based Communication. Understanding the Life Languages™ and applying this knowledge can positively and dramatically change your relationships forever. Overview of the 7 Life Languages™ There are 7 Life Languages divided into three Intelligence Categories: Emotive, Cognitive, and Kinetic Intelligences. It isn't if we are smart, but how we are smart. Each one of the 7 Life Languages are incredibly smart in their own way as you are about to discover. Kinetic Speakers of Kinetic Languages generally respond to life, people, stress, and values first through action, then with their heart or head. Mover Direct, Assertive, Ambitious, Pioneering, Courageous, and Standard Bearer Doer Dedicated, Observant, Diligent, Practical, Efficient, and Responsible Cognitive Emotive Speakers of Emotive Languages generally respond to life, people, stress, and values first with their heart, then with their head or actions. Responder Compassionate, Passionate, Sensitive, Warm, Protective, and Verbal Influencer Diplomatic, Optimistic, Relational, Persuasive, and Intuitive Speakers of Cognitive Languages generally respond to life, people, stress, and values first with their head, then with their actions or heart. Shaper Organized, Visionary, Focused, Delegating, Strategic, and Efficient Contemplator Inquisitive, Reflective, Sensitive, Peaceful, Calm, and Complex Producer Gracious, Thoughtful, Responsible, Philanthropic, and Resourceful Please carefully consider the following do’s and don'ts as you review your KLLP™. DO DON'T Accept your Languages as unique and special Compare your Languages to others and feel better or worse Accept others’ Languages as special to them Try to change others to only speak your Languages Recognize each Language is just as valid as another Criticize the characteristics of other’s Languages Learn to communicate with all Languages Insist others learn your Languages instead of learning theirs Help others learn how to communicate with you Limit yourself by labeling Enjoy each person’s similarities and differences Give up on learning others’ communication preferences Purpose to strengthen your weaker Languages Boast or excuse yourself because of your primary Language Choose Character Be a Character HUYNH BAO HAN TRAN - 10/21/2020 ©Life Languages International™ Page 2 Kendall Making the most of your KLLP™ Life Languages Profile™ HUYNH BAO HAN TRAN - Communication Styles Communication Preference Language Language Score Rating Gap Primary SHAPER 67.75 High 0 Second INFLUENCER 57.64 Moderate 10.12 MOVER 57.13 Moderate 0.51 PRODUCER 52.58 Moderate 4.55 Fifth CONTEMPLATOR 52.07 Moderate 0.51 Sixth RESPONDER 51.57 Moderate 0.51 DOER 32.35 Low 19.22 Third Fourth Seventh Range Overall Intensity HUYNH BAO HAN TRAN - 10/21/2020 35.41 86.36 ©Life Languages International™ Very High Page 3 Making the most of your KLLP™ Kendall Life Languages Profile™ Language Scores Each Life Language has its own individual score, for example, Responder 93 (Very High). The higher the score, the more energy you have to speak that Language. The Language score also tells you how strongly you may identify with the characteristics of that Language in its pure form. A higher score means you speak that Life Language more fluently or with less effort. Just like you can have varying degrees of fluency in foreign languages, your Language scores show your fluency in each Life Language. Language scores are different from your Overall Intensity which shows your overall passion, energy, and effort you are likely to display in your communication regardless of your Life Languages' order. Gap Gap is the distance from one Life Language to the next Language in your KLLP. For example, if your Responder score is 70 and your Doer score is 60, those two Languages have a Gap of 10. The greater the Gap, the more effort or intention it takes to move from speaking one Life Language to the other. The smaller the Gap, the easier it is to move between the two Life Languages and the greater responsibility one has to be clear when communicating and shifting from one Life Language to another. Your Accumulated Range – Moderate Range is the difference or distance between your Primary and Seventh Life Languages. Add up the Gap scores between each Language (or subtract the 7th Language score from the 1st Language score) to find your total Range. You will also want to note the Gap score between each Language and how the Range increases with each descending Language to give you the above score. Your Range score is considered Moderate. A high or low score is neither better nor worse, though very meaningful. A High Range means that you tend to stand out in your Primary Language and have a more definable behavior and communication style. However, you may have more difficulty communicating with those who speak your weaker Languages. Someone with a Low Range might be able to communicate easily with all the Languages, but may be less predictable and understandable to others, and sometimes even to themselves. The failure to understand Range is one of the primary causes of communication difficulties. Your Overall Intensity – High (86) Your Intensity Level is High. Your Intensity score reveals the strength, energy, and passion you have for communication. The higher your Intensity, the higher your drive to communicate and the more effort you put into it. High Intensity often means you will fight for your opinion to be considered and to exercise control (whether directly or indirectly). You will do more to maintain communication and relationships. You may also be more prone to conflict. People with High Intensity tend to draw attention. People with Low Intensity generally do not compete to be heard, although they may have valuable contributions to make and are sometimes overlooked or ignored. HUYNH BAO HAN TRAN - 10/21/2020 ©Life Languages International™ Page 4 Your Primary Life Language: Shaper 68 (High) Kendall Life Languages Profile™ Shaper Summary – Cognitive Intelligence Category As one who speaks High Shaper, you tend to be organized, visionary, focused, delegating, strategic, intentional, and efficient. The High Shaper Life Language generally has the ability to plan, organize, and manage many activities simultaneously. You think and plan for both the long and short-term. It is not unusual for those who speak High Shaper to have well thought out five, ten, and even twenty year goals. You like to organize your life using charts and timelines. You are a visionary with the ability to see the necessary steps of action that are required to reach your goal and turn your vision into a reality. You can be very focused on goals and projects, and you use your time efficiently. Worldwide You are generally quite articulate, especially when it comes to sharing your plans and vision. Usually you can do this in a very persuasive manner, ensuring that others catch your vision. You tend to be rather private about your emotions except with a few special people. About 19% of the population speaks Shaper as their Primary Life Language. When working on your plans, you instinctively know who is best suited for a position. You are good at delegating tasks, supervising people, and placing the right person in the right job. You also most likely enjoy developing others and helping them reach their full potential. You tend to size up situations, gather facts while analyzing the pros and cons, then make quality decisions that result in success. You do not necessarily seek out leadership, but it often finds you. When it comes, you most likely do not take it for selfish or egotistical reasons. You want the organization, team, or project to succeed. You are a good team player as long as the leadership and boundaries are well defined. If there is no designated leader, you will typically assume that position, as leadership comes quite naturally for you. Those who speak High Shaper generally have no problem being accountable, and you want others to be accountable as well. You look for measurable results. Attitudes and behavior that are not mission-related are frustrating to you. You are goal-oriented, sometimes to the point of being driven. At times you may seem aloof as you withdraw to plan and set goals. You can talk easily about ideas, issues, concepts, and plans, but you generally consider small talk a waste of time. You like intellectual stimulation, and you do not enter into sharing emotions easily. Although the Shaper Life Language is a Cognitive Language, you can set the course of action as well. You think, plan, then move those you are leading into action with a determination for success. You hope and expect others to be sensitive to your time and pressures. As long as the project or goal gets accomplished, those who speak Shaper in a healthy way do not care who gets the credit. You are comfortable in the limelight, but you are equally comfortable behind the scenes pulling the strings. You tend to share the credit for a successful project with the family or the team. You enjoy seeing others as useful and valuable. You usually have a great deal of self-confidence and should not need applause to feel good about yourself. HUYNH BAO HAN TRAN- 10/21/2020 ©Life Languages International™ Page 5 Your Primary Life Language: Shaper 68 (High) Kendall Life Languages Profile™ Once a project is on the road to completion, you may prefer to delegate the ongoing maintenance to others so you can pursue new goals and challenges. Those who speak Shaper tend to get bored with routine jobs and prefer the challenge of something new. You prefer to lead rather than manage. Those who speak High Shaper are usually unrelenting as they determine their vision, chart their course, and stay focused on their goals and plans until they are successful. They stick with it until the goal is reached and the vision is a reality. Then, they tend to move on to the next goal or project. Those who speak High Shaper usually pursue excellence in their dress and appearance as well as in their homes and offices. You are gifted with greatness. Celebrate the fact that you are organized, visionary, focused, delegating, strategic, intentional, and efficient. The Shaper Icon Each icon reveals the story of that Life Language. You will see the characteristics designed within the picture. If the icon was all you had, you could study it and understand a great deal about the particular communication style of that Life Language. The Shaper Life Language is in the Cognitive Intelligence Category. ■ Central Icon – The Shaper Central Icon is the head with multiple pieces of the plan all top-of-the-mind. This sums up the Shaper Life Language in a most accurate way. These are the men and women who will think before they feel or act. ■ Name – The way the Shaper name is printed indicates how Shapers function in their careers and relationships. The name Shaper is slanted upward, because career-wise, they progressively move up to greater and greater success and leadership. Healthy Shapers usually have excellent relationships if they learn to guard them and not let growth and success overshadow them. ■ Head - Cognitive Intelligence Category– At the top of the Shaper icon is a small head, which represents the cognitive or thinking category. These are the men and women who will think before they feel or act. ■ Chess Board– Shapers tend to see the whole picture, planning their steps of action from beginning, through the middle phases, all the way to the end, just as a chess player would. They start with the end in HUYNH BAO HAN TRAN- 10/21/2020 ©Life Languages International™ Page 6 Your Primary Life Language: Shaper 68 (High) Kendall Life Languages Profile™ mind. They tend to be global in their approach with big dreams and visions. Shapers play the game of life strategically with success and ease. The hand is also holding a most strategic piece in the game of chess, the knight. This represents the Shaper’s ability to enjoy working with other strong leaders without intimidation or threat and their desire to develop every person to his or her highest potential. ■ A - Z – To the Shaper Life Language, one must always see the end at the beginning. The Shaper begins by visualizing the end, then moves back to A and incrementally charts the course forward to reach the goal and achieve the plan. The line under A � Z is not a straight line–the way forward usually isn't, and the Shaper Life Language knows this. They have great patience to wait and work for the plan and the goal. ■ Globe– The Shaper Life Language sees the big picture. They understand that if you lose sight of the big picture, you get entangled in the details and miss the goal. The Shaper knows how to keep the global picture, parts, players, and pieces all in view much like an astronaut being able to see the whole world from galactic space. ■ Charts and Graphs– The chart represents the Shaper’s ability to plan, organize, strategize, and prioritize. Shapers chart their course by their dreams and plans. Shapers are successful because of their ability to make and develop plans, manage people, and bring together resources. The graph on the chart shows the upward mobility of the Shaper’s goals, plans, and life. ■ Compass– This strategic Life Language is a skilled leader and knows that sometimes things move off course. The strategic focus of the Shaper will use the plans, the goals, the stats, and the numbers like a compass to know exactly how to move the plan back onto the path to completion. Shaper Shaper Keys for Success Filter “Do you have a plan?” Need Support & Agreement Passion To Lead Key Character Strength Patience (for the plan) Filter Each Life Language has an internal filter that screens incoming and outgoing communication. The internal filter is like wearing colored glasses. The Shaper’s color is royal blue (indigo), so imagine that you see the world through that color’s sensitive filter. The Shaper’s Filter is, “What is your plan, and are you working it?” Shapers look and listen to everyone to see and hear if the other person has a plan. They generally have low tolerance for people who waste time, or seem to be meandering through life without a plan or purpose. A more positive approach for the Shaper could be to choose a conscious paradigm shift, turning the filter question into a statement of celebration: “You can be part of my plan,” or “I'll be glad to help you develop your plan.” This fits with the Shaper ability to develop people. Need From Others – Support and Agreement Each Life Language has needs that are met through personal and professional relationships. People who speak Shaper feel loved, valued, and motivated by receiving from others Support and Agreement. They are not looking for a “yes person” who agrees with everything, rather, they want support for good plans and agreement of shared values, goals, purpose, and destiny. Genuine compatibility of goals and direction is very important to them. Because Shapers are generally in leadership roles, and leaders are often targets of criticism, they need the security and calm of safe, supportive relationships. HUYNH BAO HAN TRAN- 10/21/2020 ©Life Languages International™ Page 7 Your Primary Life Language: Shaper 68 (High) Kendall Life Languages Profile™ Passion – To Lead Passion is the spark that makes your life worth living. There is a Passion that motivates each Life Language and gives direction to their communication style. The Shaper’s Passion is To Lead, and Shapers lead others automatically and naturally through planning and delegating. The Healthy Shaper’s Passion To Lead is a gift to be shared. Key Character Strength – Patience Each Life Language has many outstanding character strengths, but one is the primary or Key Character Strength and generally most pronounced. Patience is the Key Character Strength of the Shaper Life Language. Patience is defined as quiet, steady perseverance and even-tempered care. Those who speak Shaper focus their patience towards the long-term plan and the development of people towards greater levels and efficiency to keep a steady pace towards the goal. Though the goal remains 5, 10, or 20 years down the road, patience will assure that Shapers and their teams will reap the rewards of their strategic planning. Shaper Essential Qualities to Develop The following two qualities may not come naturally to you but are indispensable to your overall success in life. Develop and safeguard these qualities to demonstrate maturity and healthy character. Choosing to cultivate them will make a positive difference in your life and help you succeed. First Essential Quality to Develop – Sensitivity The first Essential Quality for the Shaper to develop is Sensitivity, especially to the emotional needs of people around you. As a Shaper who keeps in mind the big picture, it is easy for you at times to overlook the needs and feelings others, even people who may be responsible for helping you reach your goals. You will find great fulfillment as you develop sensitivity toward others, and your success in life will be enhanced as you display this Essential Trait. Second Essential Quality is Relax, Reflect, and Relate The second Essential Quality for the Shaper to cultivate is Learn to Relax, Reflect, and Relate. People who prefer to speak Shaper tend to push so hard to reach their goals and schedules that they often don't stop to relax, which can lead to burnout. They also often fail to take the time to reflect, especially about how their decisions affect people. As they learn to Relax, Reflect, and Relate their relationships are strengthened. Career Information Shaper Leadership Style Every Life Language can be a leader, but each does it differently. One Life Language’s leadership style is not more important or more successful than any other. Just as there are 7 great Life Languages™, there are seven great and different leadership styles. It is important that you accept and develop the one you are gifted with and not compare or try to become one that you are not. Leaders who speak Shaper visualize final results and develop people, plans, and resources for the successful completion of goals. A Shaper enjoys expansive leadership roles, delegates, and holds each person accountable for their part. Exceptional Shaper Leaders have learned and implemented their Essential Qualities of Sensitivity and Learning to Relax, Reflect, and Relate. Cultural Philosophy “Each of us has an important, responsible role. Let’s do our job, be accountable, stick with the plans, and accomplish our goals." HUYNH BAO HAN TRAN- 10/21/2020 ©Life Languages International™ Page 8 Your Primary Life Language: Shaper 68 (High) Kendall Life Languages Profile™ Shapers as Employees Shapers can make great employees. They appreciate organized leadership with established job descriptions, goals, and purpose to follow or the freedom to establish their own goals and plans. It is important for them to know that there is an opportunity for them to grow into stronger leadership roles. Example Professions Those who speak the Shaper Life Language are found in all varieties of professions, and understanding your Life Languages should in no way limit you from exploring whatever profession you are drawn to. However, Shapers are often found in the following professions: chief executive officers (more CEOs speak Shaper than any other Life Language), supervisors, department heads, analysts, military leaders, pilots, architects, engineers, medical doctors, and medical specialists. Shapers seem to excel in professions that require cognitive thinking, good planning, leadership, delegation abilities, goal setting, and vision. Often people who speak High Shaper are found in professions that require higher educational degrees. Fun Facts Color and Music There are seven colors in the color spectrum and seven whole musical notes. In 1666, Sir Isaac Newton united in one mathematical matrix the phenomena of light and sound, and it continues today as the colormusic code. Colors vibrate and the measurement of the vibration corresponds with the vibration of the musical notes. Color – Royal Blue (Indigo) Royal blue (indigo), is a deep, royal blue, the color of the galaxy or the wide, deep ocean. This color is associated with visionary leadership, success, high aspirations, knowledge, and power. People who speak Shaper have the ability to reach high and far—growing, expanding, and taking others with them on their journey of success. Royal blue is a color of great depth, and Shapers add depth to their lives through their planning, organization, leadership, and achievements. Royal blue is also the color for dignity and excellence. Often Shapers have an air of dignity about them, and those who reach their potential have discovered the importance of the pursuit of excellence. Shaper Core Value – Future A Core Value is the central, most important principle or standard characteristic for a particular Life Language. All the aspects of a Life Languages (Filter, Need, Passion, and Key Character Strength) come together to reveal what a Life Language values most. The Core Value for the Shaper Life Language is Future (meaning future potential, expectations, and opportunity yet to come). Shaper Motto “Plan your work and work your plan.” Color The Primary Color of the Shaper Icon is "Royal" Blue (or Indigo) , the color of oceans and the galaxy, and most symbolizes the Shaper characteristics. HUYNH BAO HAN TRAN- 10/21/2020 ©Life Languages International™ Page 9 Your Primary Life Language: Shaper 68 (High) Kendall Life Languages Profile™ Nature Symbol – Lion The Nature Symbol for the Shaper Life Language is the African lion. Lions are thought of as the king of the jungle. They are the only social member of the cat family. Lions live in large groups called prides, consisting of about fifteen lions. Lions within a pride are often affectionate to one another and enjoy fellowship and interaction. Lions are organized, there is a hierarchy, and they work in teams to stalk and ambush prey. HUYNH BAO HAN TRAN- 10/21/2020 ©Life Languages International™ Page 10 Your Second Life Language: Influencer 58 (Moderate) Kendall Life Languages Profile™ Influencer Summary – Emotive Intelligence Category People who speak Influencer are creative, optimistic, relational, persuasive, encouraging, enthusiastic, and intuitive. Your KLLP™ shows you speak Moderate Influencer. This means you access some of the Influencer characteristics some of the time. The more familiar you are with these characteristics, the more easily you can choose to speak this Language. When you choose to speak Influencer and its character qualities, you can present your opinions or beliefs in such a way that others are persuaded by your convictions. You probably have a creative flair or at least an appreciation of creativity. If you give direction to it, it could be quite rewarding to you. Your home, office, or appearance may demonstrate your creativity. Worldwide As one who speaks Moderate Influencer, you can be positive and encouraging. People are important to you, and you often enjoy activities that allow you to be around others. You have the ability to communicate easily with most people in most situations. People are comfortable with you, and you can draw them into conversations. Most likely, you can easily express your thoughts and feelings with tact and diplomacy About 14% of the population speaks Influencer as their Primary Life Language. whenever you choose. When needed, you can easily find intuitive, logical solutions to life's situations. You enjoy having fun, have a good sense of humor, and appreciate relationships where this can be shared. You may enjoy moving out of the ordinary to be spontaneous and adventurous. Because you speak Moderate Influencer, you probably have good communication skills and can be a natural networker, bringing groups of people together successfully. You often see potential in people and motivate others to achieve more than they ever thought possible. You generally have a good outlook on life and are persuasive and encouraging to others. Those who prefer the Influencer communication style make good and positive leaders, trainers, supervisors, friends, and companions. You have great gifts to offer the world! Influencer Influencer Keys for Success Filter “Are we communicating?” Need Affirmation & Connectedness Passion To Encourage Key Character Strength Enthusiasm HUYNH BAO HAN TRAN- 10/21/2020 ©Life Languages International™ Page 11 Your Third Life Language: Mover 57 (Moderate) Kendall Life Languages Profile™ Mover Summary – Kinetic Intelligence Category Those who speak Mover are characterized by being direct, assertive, pioneering, courageous, passionate, persuasive, intuitive, and protective. They are standard bearers and people of integrity. Your KLLP™ indicates you speak Mover Moderately. This means that you will have some of the Mover characteristics some of the time, especially when you choose to access them. Speaking Moderate Mover means you can be direct and assertive when the need arises. You are probably physically and mentally agile and alert. When the situation calls for it, you are ready to move into action. About 6% of the population speaks Mover as their Primary Life Language. Worldwide You likely have strong convictions and standards in most areas of your life. The inner character and motives of others are important to you. You attempt not to ask or require more of others than you require of yourself. The higher your Mover score is, the more of a risk taker and innovator you will be. You are good at expressing your beliefs, desires, and opinions, as well as putting them into action. When you believe in something, you have both the inclination and the ability to get involved. When needed, you can take charge or lead. Because you can be assertive when you choose to be, you may find yourself occasionally impatient with those who are slower to act or make decisions. There are times when you are a visionary who can be innovative, pioneering, and bold. And when it is important to you, you can show courage for the things and people you care about. You have many of the excellent Mover characteristics, which will serve you well on your road to success in life. Mover Mover Keys for Success Filter What’s your motive? Need Action & Congruency Passion To Innovate Key Character Strength Courage HUYNH BAO HAN TRAN- 10/21/2020 ©Life Languages International™ Page 12 Your Fourth Life Language: Producer 53 (Moderate) Kendall Life Languages Profile™ Producer Summary – Cognitive Intelligence Category Those who speak the Producer Life Language are characterized by their management skills, graciousness, responsibility, philanthropy, resourcefulness, thoughtfulness, and hospitality. Your KLLP™ indicates that you speak Moderate Producer. This means that you will have some of the Producer characteristics some of the time, probably by choice and often without too much effort. The descending order of your other Life Languages, along with the situation and circumstances, determine your generosity with money and resources. You may be selectively generous with your resources. Although you may not always look for the best buys, there will be times when you refuse to purchase something unless it is a quality product at a bargain price. Healthy Producers tend to be grateful for what they have and treat both people and things with respect and care. Worldwide Resourcefulness is a strong character strength of the Producer Life Language, and you can be creatively resourceful when you choose to be, at times surprising even yourself. Those who speak Moderate About 4% of the population speaks Producer Producer rise to the occasion and become valuable as their Primary Life Language. managers with a balanced management style. Generally in a marriage, the spouse who scores the highest in Producer is the one who gives direction to the finances, typically making good financial decisions. If that is not the case with you, remember that as a Moderate Producer, you do have it within yourself to develop this ability. Only about 4% of those who have taken the KLLP™ speak Producer as their Primary Life Language. This is about the same percentage of the population that retires with financial dignity. When you are speaking Moderate Producer, you can be quite responsible, hospitable, and thoughtful. Of all the Life Languages, Producers manage their lives well, seem to have sufficiency, and live and give in abundance. Celebrate the fact that you speak well-rounded, resourceful, and gracious Moderate Producer when you choose to! Producer Producer Keys for Success Filter “Are you managing your life?” Need Appreciation & Quality Gifts Passion To Manage Key Character Strength Resourcefulness HUYNH BAO HAN TRAN- 10/21/2020 ©Life Languages International™ Page 13 Your Fifth Life Language: Contemplator 52 (Moderate) Kendall Life Languages Profile™ Contemplator Summary – Cognitive Intelligence Category Those who speak Contemplator tend to be inquisitive, reflective, sensitive, peaceful, calm, loyal, complex, and often brilliant. Your KLLP™ indicates that you speak Moderate Contemplator. This means you will have some of the Contemplator characteristics, some of the time, and especially when you choose to access them. You may structure some of your time and protect it. Even if you enjoy being social, there may be times you pull away to be alone and refreshed. Approximately 14% of the population speaks Contemplator as their Primary Life Language™. Worldwide When life seems too busy, you can move into the peaceful and calm nature of the Moderate Contemplator. Your reaction to most situations is determined by your higher Life Languages, but remember that you can access and speak the Moderate Contemplator Life Language when needed in order to connect with someone who speaks Contemplator as his or her Primary Life Language. You have good reasoning abilities. You are inquisitive and like to collect information. You are probably a lifelong learner, especially of things you are interested in. You are generally loyal to employers, employees, friends, family, and traditions. You are valuable to any organization where your skills of thinking, information gathering, loyalty, and truth are important. As one who speaks Moderate Contemplator, there may be times when you are somewhat nocturnal, and you may have the unusual sense of humor of a Contemplator. As you embrace this unique Life Language, you will discover that the character qualities of a Moderate Contemplator add depth and dimension to your communication style. You should be able to communicate with those who speak High Contemplator with relative ease as you learn to recognize when others are speaking this peaceful and calm Life Language. Remember as you choose to speak another’s Life Languages™, you are showing them honor and respect and revealing that you are a person of character. Contemplator Contemplator Keys for Success Filter Am I really interested in this? Need Undivided Attention & Personal Space Passion To Know Key Character Strength Loyalty HUYNH BAO HAN TRAN- 10/21/2020 ©Life Languages International™ Page 14 Your Sixth Life Language: Responder 52 (Moderate) Kendall Life Languages Profile™ Responder Summary – Emotive Intelligence Category Those who speak Responder are compassionate, passionate, sensitive, warm, protective, multi-faceted, rescuing and easy to communicate with. Your KLLP™ indicates that you speak Moderate Responder. This means that you will have some of the Responder characteristics some of the time. Because you speak Responder moderately, you can choose to access and operate in the positive Responder qualities that are such valuable strengths in today's hurting world. You tend to prefer peaceful relationships and conditions. Conflict probably bothers you, but by disengaging from it, you can retain personal peacefulness. This can give you the ability to be a good negotiator or mediator. Whether developed or not, it is within you to be creative and imaginative. You can find joy in the creative expression of your feelings and thoughts. Look for ways to express yourself creatively. About 33% of the population speaks Responder as their Primary Life Language. Worldwide You will have occasions when you can freely show warmth and affection with pats on the back and hugs. However, you probably will not be that way all the time with everyone. Those who speak Moderate Responder usually realize when this is appropriate and when it could be misunderstood, such as in the workplace. You look for the best in others and give them the benefit of the doubt, but you are equally capable of seeing their faults and usually neither surprises you. One of your strong character qualities is compassion, yet because you speak Responder moderately, you may be selective in who you show compassion to, generally choosing those in your immediate circle, or those who are hurting who you can relate to. You can be an effective leader whom others want to follow because they know you care. In leadership positions, you will generally be protective and supportive and rescue those in need. Of all the 7 Life Languages™, those who speak Responder possibly have the greatest potential for good because they care so deeply for others. Celebrate the fact that you have it within you to be caring, sensitive, warm, protective, compassionate, rescuing, multi-faceted, and passionate about life and others when it is appropriate and when you choose to. Responder Responder Keys for Success Filter Do you Really Care? Need Acceptance & Be Heard and Understood Passion To Please & To Protect Key Character Strength Compassion HUYNH BAO HAN TRAN- 10/21/2020 ©Life Languages International™ Page 15 Your Seventh Life Language: Doer 32 (Low) Kendall Life Languages Profile™ Doer Summary – Kinetic Intelligence Category Those who prefer to speak Doer are dedicated, observant, diligent, practical, efficient, and responsible. Your KLLP™ indicates that you speak Low Doer. This means you will generally have the Doer characteristics that you choose to develop rather than having them naturally. You can express Doer characteristics because you have chosen to exercise them. Usually those who speak Low Doer are not naturally very detailed-minded in a practical way and are not continuously involved in busy, pragmatic, hands-on work. Although you are likely diligent in many areas Approximately 10% of the population speaks of your life, since you speak Low Doer, you are Doer as their Primary Life Language. usually not as focused on the practical tasks of life. Worldwide Knowledge and awareness of the Doer Life Language will give you added depth and make it easier to communicate with those who speak Doer and improve your relationships with them. Remember, there are no Life Languages™ that you cannot communicate with if you choose to learn, understand, and grow in them because everyone speaks all 7 Life Languages. By learning to recognize what is important to those who speak High Doer, you can honor them by communicating in their Life Language. None of us can continuously communicate in our Low or Very Low Life Languages for long without becoming weary, possibly experiencing burnout, and even losing a sense of our identity. However, we can choose to connect when appropriate or necessary in order to show respect and support to others. Doer Doer Keys for Success Filter “Are you doing your share?” Need Appreciation & Action Passion To Finish Key Character Strength Trustworthiness HUYNH BAO HAN TRAN- 10/21/2020 ©Life Languages International™ Page16 Kendall Making the most of your KLLP™ Life Languages Profile™ Communication Indicators Just as a thermometer indicates air or body temperature, the following Communication Indicators give you further insight into your communication style. They impact and play a role in your overall communication but do not determine your communication style. The following Indicators are scored High, Moderate, and Low. These scales differ from your 7 Life Languages™ scales, as Indicators may change through life experiences and choices. Indicator Score Result 1. Acceptance Level 15 Low 2. Interactive Style Balanced 72 High 3. Internal Control 43 Moderate 4. Intrusion Level 29 Low 5. Projective Level 30 Low 6. Susceptibility to Stress 29 Low Visual 42 Moderate Physical 29 Moderate Auditory 29 Moderate 7. Learning Preference Order 1. Acceptance Level This scale measures how you tend to view yourself–whether you more easily see your strengths and positive attributes, your weaknesses and negative qualities, or a balance between the two, easily and honestly seeing both your negative and positive qualities. Your Acceptance Level – Low (15) A Low Acceptance Level means that you tend to be more introspective and aware of your weaknesses than your strengths or positive attributes. You have many positive attributes and can choose to identify and develop awareness of them, although you will usually have to work through the negatives to get there. Positive input about you from others possibly makes you uncomfortable. By focusing more on your strengths, positive attributes, and successes, you can raise a Low Acceptance Level. It may be easier for you to see the positive things about others than it is to see your own. You may be very open and sometimes perhaps too open to advice and counsel, trusting others’ insights more confidently than your own. 2. Interactive Style This scale indicates how comfortable you are with people most of the time. The KLLP™ measures Introvert, Balanced and Extrovert somewhat differently from other measurements; it measures preference HUYNH BAO HAN TRAN - 10/21/2020 ©Life Languages International™ Page 17 Making the most of your KLLP™ Kendall Life Languages Profile™ rather than overall behavior. For example, it measures whether you prefer working alone or in groups, or working with those you know or do not know. As another example, a person who scores as an Introvert on the KLLP™ may seem outgoing and somewhat extroverted to those he or she knows well, but will be less verbal, outgoing, and interactive with strangers or acquaintances. Your Interactive Style – Balanced (72) Your KLLP™ indicates that you generally do not want to work alone all the time, nor do you want to work with others all the time. You prefer to balance your activity between the two. Although you can be a self starter and work alone, you can also be a team player. However, doing one all the time to the exclusion of the other could potentially cause you stress and distress. There will probably be times when you go from one extreme to the other. You can work behind the scenes, or when called upon, you can move more toward the stage center. Neither is compulsive. Overall this helps you be more flexible than many because you are comfortable in most settings. 3. Internal Control Level This scale indicates how you see yourself in the area of self-discipline or self-governing vs. spontaneity or impulsiveness. Generally speaking, if we have high Internal Control, we are less prone to being externally controlled, either by others, circumstances, or experiences. The higher our Internal Control, the more disciplined we are, and the lower our Internal Control the more flexible and spontaneous we are. Your Internal Control Level – Moderate (43) A Moderate Internal Control level suggests a relative balance between being self-governed and selfdisciplined vs. spontaneous and flexible. This score indicates that you can choose to be selfdisciplined when needed or to put aside tasks when appropriate, for example, when someone or a situation interjects itself. Maintaining a healthy balance in this area is probably relatively easy for you, and a goal all of us can seek. 4. Intrusion Level This scale measures how you see yourself handling unexpected interruptions, intrusions, interference, outside stimuli, and people or situations foreign to you. Your Intrusion Level indicates how comfortable and tolerant you are with distractions and differences. Some people like a more structured environment, and others flow more easily with uninvited or unscheduled people or situations. Regardless of our Intrusion score, we can all form the good habit of communicating gently and kindly when intrusions become an issue. Your Intrusion Level – Low (29) A Low Intrusion Level indicates that you have a lower level of comfort and tolerance for the ups and downs of life. Interruptions, intrusions, unexpected circumstances, and outside interferences tend to test your patience and may even be an irritation. Differences in others can be distracting, and you may want to guard yourself against seeming impatient, critical, or sending unfavorable signals that HUYNH BAO HAN TRAN - 10/21/2020 ©Life Languages International™ Page 18 Making the most of your KLLP™ Kendall Life Languages Profile™ appear to be judgmental. A Low Intrusion Level can help you to stay focused on tasks, but you may want to make sure you sincerely and gently express yourself without projecting a dismissive attitude that could be hurtful to others. 5. Projective Indicator This scale indicates how important other’s perception and opinion is to you. For example: a person with a high projective score could be greatly concerned if others had a less than positive opinion of them. A person with a low score would probably shrug it off and not let it bother them. A balance between high and low is valuable because it lets you objectively evaluate others' attitudes about you and remain teachable. Your Projective Level – Low (30) A Low Projective Level suggests that if others are indifferent to you or even disrespectful, you can probably shrug it off. The opinions of others do not generally impact your attitude or activities. An extremely Low Projective Level can cause others to possibly see you as indifferent, not easily motivated by others, and unconcerned about others’ opinions. Generally, you do what you want to, without a great deal of concern. This tends to make you not overly subjected to peer pressure. 6. Susceptibility to Stress This scale measures your vulnerability to stress that comes into your life. Stress happens to everyone and comes from various sources, even from having too many good things going on at one time. We are more susceptible to stress when we are too busy, lacking sleep, not feeling well, fatigued, frustrated, lacking exercise, and even unable to express ourselves adequately. Failure to handle stress properly can cause us to move into one or more of the Distress Levels of our Life Languages, but we can learn to recognize our stress and do what is necessary to de-stress. Distress, by Life Languages definition, is when you respond negatively to any situation. One key to avoid distress is to H.A.L.T: Avoid stressful situations when your are H-hungry, A-angry, L-lonely, or T-tired. Your Susceptibility to Stress – Low (29) A Low Susceptibility to Stress indicates that, when in stressful situations or when dealing with problems or crises, you tend to remain calm rather than overly excited or even panicked. You most likely respond to challenging or unpleasant situations in the same way you would respond to normal circumstances. By allowing stress to pass over you, it is not likely to be a factor in causing you to descend into your Distress Levels. On the other hand, people who have a Low Susceptibility to Stress may be less aware of danger and may not notice that something is different or amiss like a hyper-vigilant, High Susceptibility to Stress person would. HUYNH BAO HAN TRAN - 10/21/2020 ©Life Languages International™ Page 19 Making the most of your KLLP™ Kendall Life Languages Profile™ 7. Learning Preference There are three basic Learning styles: Auditory, Visual, and Physical. Everyone learns in all three ways, but usually one will come more naturally to you, and you will have a preference for it if you have the choice. It will usually be the best and easiest way for you to gain new knowledge or sharpen your skills. Your Learning Preference – Visual (42) Your Profile indicates that you are a Visual learner. You tend to think in pictures. For example, when learning something new or learning how to do something, you prefer to see the item, equipment, or at least a picture or diagram. The visual picture stays with you. If you can see it as you learn, you remember it. When you hear or read information, you usually translate it into a visual “picture” in your mind. When someone tells you a story, you often hear it “visually”, the words become pictures. You probably also read body language and facial expressions well. Watching instruction-based media would be a valuable method of learning for you. HUYNH BAO HAN TRAN - 10/21/2020 ©Life Languages International™ Page 20 Kendall Final Thoughts Life Languages Profile™ Applying the 7 Life Languages™ Thank you for purchasing or upgrading to the professional version of the Kendall Life Languages Profile™ (KLLP™). The Life Languages™ profile is not just a one-time assessment—it is a system to use for life as you grow and learn to truly communicate well with every person you meet anywhere and anytime. If you are serious about personal and professional development, your next step is to contact your Life Languages™ Certified Coach and schedule an appointment to have your KLLP™ unpacked for you. We would be happy to connect you with a Life Languages™ Certified Communication Coach to help you on your journey to become a more effective communicator. Your coach will give insight into your KLLP™ that will make a measurable difference in your personal and professional effectiveness. Remember: It's more about communication than you think! We encourage you to read, reflect on, study and review your KLLP™ carefully. The more you understand the Life Languages™ the better you can apply them in your relationships. Typically, those who have Life Languages™ similar to our own are initially easier for us to communicate and get along with. It takes more energy to communicate with those whose profiles are different to ours. However, learning to accept and understand the differences in each of the 7 Life Languages™ can help us bridge those differences and bring balance and strength to our relationships. When interacting with those who have not taken the KLLP™, remember that the most frequently spoken Life Languages™ by both men and women is the Responder (33% of the population). Everyone needs to know that you care. You will be amazed at the changes that will take place if you simply address the basic Filters, Needs, Passions and Key Character Strengths of each Life Language™ with those you relate to whether adults or children. Another way to help you understand the communication style of others who have not taken the KLLP™ is to try and determine their Category: Do they feel first (Emotive Category), think first (Cognitive Category), or act first (Kinetic Category)? Do they say things like: “I feel that this just isn’t the thing to do,” or “I think that we should consider...,” or “Let’s do it! Why stand around?” Once you have determined their Category, you can respond accordingly by using action, feeling or thinking words and see what a difference that makes. Why not purchase a copy of our latest book - Communication IQ: a proven way to Influence, Motivate, and Lead people? Contact your Life Languages™ Communication coach to know more. HUYNH BAO HAN TRAN- 10/21/2020 ©Life Languages International™ Page 21 Kendall Clues for Communication Life Languages Profile™ Discover how to respond to any person, anytime, anywhere with the 7 Life Languages™! Below is a collection of clues that have been observed by those who speak one of the 7 Life Languages™ as their primary or most dominant communication style. As you learn the Keys for Success for each of the Life Languages™ you will begin to notice that these traits, habits, or clues are quite obvious and accurate. We encourage you to study your own KLLP™ to become self-aware. Then study these clues so that the proper Life Languages responses are on demand. As you grow more familiar with each of the 7 Life Languages™ you will find that communication will become more effective, misunderstandings less frequent, and differences will seem less personal. In other words, you will truly come to understand as we say in our book “Communication IQ” there are not billions of people on the planet, there are only seven! The way you see and interact with others is about to go to a whole new level of amazing communication effectiveness! HUYNH BAO HAN TRAN- 10/21/2020 ©Life Languages International™ Page 22 Kendall Clues for Communication Life Languages Profile™ Visual Clues Verbal Clues Non-Verbal Clues Phrases that affirm a Mover Behavior that may frustrate a Mover Décor is functional & low maintenance. May have games and gadgets. Often have definite ideas about style, furniture & art. Sharp dresser. Action or adventure pictures. • strong personality Listen for action & accomplishment words: “Let’s make this happen.” “Why should I use your product?” May interrupt a lot. ‘I’ve got 5 minutes; what’s the bottom line?’ Makes statements for shock value. Capture their attention first. • make things happen Very quick movements (vigilant). May do multiple things while you are talking to them. May move in and out of conversations to talk to other people. Short attention span. Easily bored and distracted. • risk taker Know what you want to say and say it! Give bullet point facts, not details. ‘I will have this for you tomorrow’ (then make sure you do, or call if you can’t and let them know when you will complete.) • likes excitement Apologies, excuses, and explanations are viewed as excuses and inconsistency. Challenging their judgment and decisions • visionary • strong opinions • strong passions • tells it like it is • creative ideas • not afraid of change • welcomes challenges • verbally persuasive • dramatic • makes fast decisions • pro-active Ways to motivate a Mover Get right down to business. Don’t spend too much time on rapport. Provide bottom line benefits or consequences. Come through for them. Have an innovative plan or approach and let them know they will be on the cutting edge with your product or company. • reactive • forward thinking • high energy • result-oriented • seize the day Needs Action & congruency. Follow through and follow up quickly. Bottom line when communicating. • expresses anger • doesn’t hold grudges • honest • pioneering HUYNH BAO HAN TRAN- 10/21/2020 ©Life Languages International™ Page 23 Kendall Clues for Communication Life Languages Profile™ Visual Clues Limited décor, very organized, meticulous order. May use calendars and lists. Office may have check in/out station, dry erase boards with lists. Lives by lists! • detailed • dependable • loyal Verbal Clues Very professional. May say, “What can I do for you?” When you ask how they are, they will start listing a million things. Listen for action words: “If it needs to be done, just do it.” Have a tendency to become defensive quickly. • finisher • enjoys repetitive tasks • high energy • good maintainers Non-Verbal Clues May take notes while listening to you. Multi-taskers! Moves in sharp, crisp movement. May look at their watch a lot. • helpful assistants Phrases that affirm a Doer “This could save you time.” “I can tell you run a sharp office.” “Of all of our workers, you do an incredible job.” “Here is how what you do is making a difference in making us successful.” • hard time saying “no” Behavior that may frustrate a Doer Taking more time than you said you would. Wasting time on nonbusiness discussion. Not doing what you promise. • immediate needs • loves to serve • thrives on routine • very “now” oriented Ways to motivate a Doer Talk in A, B, C or 1, 2, 3 with a Doer (step by step communication). Be willing to help make them successful. Bring a plan with details. Provide clear steps and details for action items. • likes hands-on projects Needs Be respectful of their time. Needs appreciation and action. Doers can resist change--don’t rock the boat. • busy activities • makes fast decisions • finishes tasks HUYNH BAO HAN TRAN- 10/21/2020 ©Life Languages International™ Page 24 Kendall Clues for Communication Life Languages Profile™ Visual Clues Unorganized or disorderly office. Creative environment. Contemporary décor. Dresses with flair, bright colors. Like sound and color--visual and audio stimulation. • encouraging • thinks rapidly • logical • positive Verbal Clues A people person, socially interactive. May ask “How are you?” “How was your weekend?” Very personal. Gives a lot of compliments and encouragement. Uses encouraging and inclusive words, “What do you think?” • outgoing • personable • laughs freely • comfortable • tactful Non-Verbal Clues Probably running behind due to too much talking. Fun items on desk. May give you a hug or pat on the back. May sit very close to you or require little personal space when talking. • charming • future oriented • likes change • talkative • interrupts Phrases that affirm an Influencer Reaffirm their ability. Be encouraging, “Your office is the bright spot of my day.” “You really know how to encourage people.” Express interest in and affirm their personal tastes, fashion, choices, etc. • networker • makes fast decisions • seldom depressed • offers solutions Behavior that may frustrate an Influencer Being too serious. Not being personal. Being negative. Influencers love fun. • optimistic • verbal • processor Ways to motivate an Influencer Ask them to be a resource for new ideas. Have energy and passion for the product and the patient. Let them come up with the ideas, this helps sell them. • diplomatic • innovative • energetic Needs HUYNH BAO HAN TRAN- 10/21/2020 Creativity in presentation. Loves networking. Needs an enthusiastic presentation and building excitement. ©Life Languages International™ Page 25 Kendall Clues for Communication Life Languages Profile™ Visual Clues Warm office decorated with photos and mementos of family and friends. May show interest in art, music, writing, or sports. Motivational sayings on walls. • verbal • relational • accepting • emotions energize Verbal Clues Listen for more feeling words than thinking words. “How do you feel about...” “Let me share with you.” Will act interested and agree with you. Can become defensive quickly. May be apologetic. • creative Name tags or personal touches visible in their attire. Close personal space. Naturally reaches out to touch arm, hand or pats on back. Open stance, nods head in agreement. Must be careful not to be too familiar in today’s environment. • “now” oriented First ask about their family or their day. Take a personal, compassionate interest. “How do you feel about...” “I love to make a difference for the people in my life.” “I understand how you feel.” “I’m sorry this is happening to you.” • physically responsive Behavior that may frustrate a Responder “Think about it.” (Remember: Responders feel first, then act, then think.) “Make a decision now.” • likes approval Ways to motivate a Responder Balance rapport-building with product info. Trial closes are necessary. Use “feel, felt, found” approach to overcome objections when encouraging them to look at their situation differently. Listen to them. Allow them to be fully heard and they will likely be more open to your counsel or advice. • sensitive to others They want you to share about yourself and be personal. They want to feel good about you as a person. Listen to them without advising. Can be resistant to change, don’t rock the boat. • usually loves animals Non-Verbal Clues Phrases that affirm a Responder Needs • athletic • enjoy contact sports • visible 2nd language • shakes hand • many friends • prefers one-on-one • sensitive to self • loyal • carries burdens • for the underdog • may get depressed • reactive HUYNH BAO HAN TRAN- 10/21/2020 ©Life Languages International™ Page 26 Kendall Clues for Communication Life Languages Profile™ Visual Clues Very organized. Prominent display of awards and certificates. Books reveal personal interests. Has the look of excellence. Formal furniture (cherry wood and leather). Minimal clutter. May have photos with famous people. Often have massive offices with lots of staff. Charts and graphs of progress and goals. • efficient • successful leader • accountable • decisive • looks for results • future oriented • learns from past Verbal Clues Non-Verbal Clues Phrases that affirm a Shaper Thinking, planning, or accomplishment words. “Our goals include...” “Looking toward the future...” “How will this help us reach our goals?” “What’s the bottom-line result?” “Do you have a plan as a company?” • uses present Disinterested in small talk. Will try to direct the conversation without appearing pushy. Reserved, professional personality. • values appearance Use words like plan, goals, delegation. Affirm their ability to lead, “Since you are considered a leader in our community...” “Based on the data...” “Would you consider leading in this…” • has it together • charts, lists, graphs time lines • values excellence • expects preparedness • sensitive to time Behavior that may frustrate a Shaper Not having a plan or agenda. • meaningful discussion Ways to motivate a Shaper Always start with a plan. Come with an agenda and stick to it. Always provide clear descriptions of your role and your support. Show how you fit into the plan. “Here is a plan to help you succeed.” • enjoys planning • dislikes small talk • open to change • long range goals Needs HUYNH BAO HAN TRAN- 10/21/2020 Support and agreement. Appointments are better than spontaneous drop-ins. They need business-like communication. They love charts and graphs. ©Life Languages International™ • watches bottom line • workaholic Page 27 Kendall Clues for Communication Life Languages Profile™ Visual Clues Warm, inviting office. Professional, but without elaborate unnecessary décor. Conservative elegance or extravagant flair. Candy bowls. Office will be orderly yet inviting. • thrifty • grateful • thorough • micro-manager Verbal Clues May offer you a drink or something to eat. “How much does it cost?” “Is this a wise use of resources?” Listen for words that show thought, hospitality, or resource management • hospitable • prepared • well-rounded • money manager Non-Verbal Clues Will intentionally make you feel welcome or special. Will provide hospitable, warm greetings. Will use coupons/discounts only for clients who really need them. • generous • observant • gives meaningful gifts Phrases that affirm a Producer “I want to be a resource for you.” Show genuine appreciation for the time they are giving you. Show costeffectiveness of your product. Congratulate them for the care they show to others and how generous they are with their resources (time, talent, money, etc.) • resource manager Behavior that may frustrate a Producer Holding out on the bottom line. Saying “Cost doesn’t matter.” Being ungrateful. • appreciates quality Ways to motivate a Producer Clearly show the value behind the cost. Carefully consider their input, as they tend to be resourceful. • makes decisions easily • meets material needs • looks for savings • expects responsibility • good communicator Needs Support materials--they enjoy giving them out and getting them. Show appreciation with appropriate gifts. • good with action • follows etiquette • courteous HUYNH BAO HAN TRAN- 10/21/2020 ©Life Languages International™ Page 28 Kendall Clues for Communication Life Languages Profile™ Visual Clues Not concerned about having the latest décor or fashion. Abundant intellectual stimulation - computers, books, research aids. • complex • loyal • brilliant Verbal Clues Listen for thinking and reflective words, “Let me think about it.” “I will research and look in to this.” May leave long pauses in the conversation while talking to you. • cautious • content • resists change • self-controlled Non-Verbal Clues Maintains a wide personal space while talking to you. Blank stare of “absent-minded professor” look. May not dress to impress others and facial hair on males can often indicate this Language. May have a lot of initials behind their name. • private “What are your thoughts?” “Have you considered?” “Have I given you enough information?” “I thought about what we discussed last time...” Allowing silence to give them time to think. Listen for thinking and reflective words, “Let me think about it.” “I will research and look in to this.” May leave long pauses in the conversation while talking to you. • needs alone time Behavior that may frustrate a Contemplator Pushing them to immediate action or decisions. Not respecting their need for space, alone time, or silence. Chit-chat or small talk. Hinting that they don’t understand. Challenging their intelligence, understanding, or ways of doing things. Interrupting. • visibly unresponsive Ways to motivate a Contemplator “How much time would you like before I get back to you?” “What more would you need to know to make a decision?” Logical and well-thought out answers and actions. • verbal when teaching Give them time!!! They may be resistant to change, so don’t rock the boat. Make them comfortable by naturally mirroring their posture and stance. • defers decisions to others Phrases that affirm a Contemplator Needs HUYNH BAO HAN TRAN- 10/21/2020 ©Life Languages International™ • well-defined boundaries • guards their time • not controlled by others • deep thinker • collects obscure information • unusual sense of humor • avoids conflict Page 29
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