BMAL 703
COMMUNICATION GRADING RUBRIC
140 POINTS
Content
70 %
Abstract
(15 Points)
Case Solution
(53 points)
Criteria
Advanced
Proficient
Levels of Achievement
Developing
Not present
Thoroughly
articulates a clear
and comprehensive
overview of the
paper’s content,
linked to
management with a
focus on your
findings.
Key terms, and a
biblical application
are included.
Most concepts are
presented in a wellthought-out
manner, are linked
to management,
includes key terms,
and a biblical
application.
Insufficiently
articulates critical
components of the
paper linked to
management with a
focus on your
findings. Key terms
and biblical
application are not
sufficient.
(11-15 points)
(6-10 points)
(1-5 points)
Thoroughly
recommended a
solution by creating
an effective
communication
system using the
management
process of
planning,
organizing,
directing and
controlling.
Satisfactorily
recommended a
solution by creating
an effective
communication
system using the
management
process of
planning,
organizing,
directing and
controlling.
Insufficiently
recommended a
solution by creating
an effective
communication
system using the
management
process of
planning,
organizing,
directing and
controlling
Supported your
recommendation
with scholarly
literature and
integrated the Bible
throughout, stating
relevant biblical
principles.
Supported your
recommendation
with scholarly
literature and
integrated the Bible
throughout, stating
relevant biblical
principles.
Insufficiently
supported your
recommendation
with scholarly
literature.
(50-53 points)
(20-49 points)
Insufficiently
integrated the Bible
throughout, stating
relevant biblical
principles.
(1-19 points)
Did not present
concepts clearly.
Did not provide a
comprehensive
overview of the
paper’s content.
Missing a link to
management. No
focus on your
findings. Missing
key terms and a
biblical application.
(0 points)
Did not use the
management
process of
planning,
organizing,
directing and
controlling to create
an effective
communication
system.
Did not support your
recommendation with
scholarly literature.
Did not integrate
the Bible
throughout, stating
relevant biblical
principles.
(0 points)
Points
Earned
BMAL 703
Introduction
(15 points)
Conclusion
Thoroughly
presented a
detailed description
of the problems
and issues central
to the case. A
properly
constructed thesis
statement with
supporting citation
is at the end of
your introduction
section.
(11-15 points)
Satisfactorily
articulated some
critical components
of the paper, linked
to management
with a focus on
your findings. Key
terms and a biblical
application are
included.
(6-10 points)
Insufficiently
presented a
detailed description
of the problems
and issues central
to the case. A
properly
constructed thesis
statement with
supporting citation
is missing from
your introduction
section.
(1-5 points)
Did not present a
detailed description
of the problems
and issues central
to the case. A
thesis statement is
missing from your
introduction
section.
Did not state the
answer to the
problem which you
stated in your
introduction
(0 points)
(0 points)
Thoroughly stated
the answer to the
problem which you
stated in your
introduction
(11-15 points)
Satisfactorily stated
the answer to the
problem which you
stated in your
introduction
(6-10 points)
Insufficiently stated
the answer to the
problem which you
stated in your
introduction
Structure
30%
Advanced
Proficient
Developing
Not present
Mechanics,
Composition &
Word Count
Mechanics,
Composition, &
Word Count is
thorough.
Mechanics,
Composition, &
Word Count is
satisfactory.
Mechanics,
Composition, &
Word Count is
insufficient.
There are many
errors.
(15 points)
(12 points)
(1-5 points)
(0 points)
(11-12 points)
APA formatting
(10 points)
References
(5 points)
Citations
(15 points)
(6-10 points)
(1-5 points)
APA formatting is
thorough.
APA formatting is
satisfactory.
APA formatting is
insufficient.
APA formatting
does not exist.
(9-10 points)
(2-8 points)
(1 point)
(0 points)
References meet
requirements in
number and
quality.
References almost
meet requirements
in number and
quality.
References do not
meet requirements
in number and
quality
Missing references.
(4-5 points)
(2-3 points)
(1 point)
(0 points)
All statements are
supported by
citations.
Many statements
are supported by
citations.
Some statements
are supported by
citations.
Citations are rare,
repetitious or nonexistent.
(11-15 points)
(6-10 points)
(1-5 points)
(0 points)
Total
/140
Instructor’s Comments:
BMAL 703
COMMUNICATION INSTRUCTIONS
The goal of perfect communication is unattainable. Yet, there is evidence that demonstrates a
positive relationship between effective communication, which includes factors such as perceived
trust, perceived accuracy, desire for interaction, top-management receptiveness, upward
information requirements, and competitive advantage. Choosing the correct channel, being an
effective listener, and utilizing feedback may make for more effective communication, but the
human factor generates distortions that can never be fully eliminated. Managers must
communicate effectively in order to perform successfully. In turn, effective communication will
increase quality, innovation, efficiency, and customer responsiveness. In this assignment, a case
will be analyzed for a strategic management solution in communication to resolve a complex
situation.
Remember: This assignment and all assignments in this course have a management, not
leadership focus. There is a distinct difference between management and leadership. Discuss
management, not leadership. The Contemporary Management text only provides basic topical
information. As a research-intensive doctoral course, you will need to research current scholarly
literature. There is no assignment in this course that can be completed by relying on the text
alone.
Assignment Requirements
Case: A Problem in Communication
“Mark Chen supervises support staff for an online company that sells furniture over the Internet.
Chen has always thought that he should expand his staff. When he was about to approach his
boss with such a request, the economy slowed, and other areas of the company experienced
layoffs. Thus, Chen’s plans for trying to add to his staff are on indefinite hold. Chen has noticed
a troubling pattern of communication with his staff. Ordinarily, when he wants one of his staff
members to work on a task, he emails the pertinent information to that person. For the last few
months his email requests have gone unheeded, and his subordinates comply with his requests
only after he visits with them in person and gives them a specific deadline.”
“Each time, they apologize for the delay but say that they are so overloaded with requests that
they sometimes stop answering their phones. Unless someone asks for something more than
once, they feel a request is not particularly urgent and can be put on hold. Chen thinks this
situation is dysfunctional and could lead to serious problems in the near future. He realizes,
however, that his subordinates have no way of prioritizing tasks and that is why some very
important projects were put on hold until he inquired about them. Knowing that he cannot add to
his staff in the short term, Chen has come to you for advice. He wants to develop a system
whereby his staff will provide some kind of response to requests within 24 hours, will be able to
prioritize tasks, identifying their importance, and will not feel so overloaded that they ignore
their boss’s requests and don’t answer their phones.”
Retrieved from Jones, G. R., & George, J. M. (2014). Essentials of contemporary management.
McGraw-Hill Education. P.456
Page 1 of 3
BMAL 703
Case Instructions:
As an expert in management and communication, recommend to Chen a strategic management
solution by creating an effective communication system using the management process of
planning, organizing, directing and controlling. Support your recommendation with scholarly
literature and integrate the Bible throughout, stating relevant biblical principles. DO NOT
RESTATE THE CASE. (At least 1000 words)
Required Headings
Cover page with Topic Title
Abstract
Table of Contents
Introduction
Case Solutions: A Problem in Communication (At least 1000 words)
Plan
Organize
Direct
Control
Conclusions
References (list all 7 Christian and secular scholarly sources)
Other Requirements
Materials submitted to fulfill requirements in one course may not be submitted in another course.
Concerns about the propriety of obtaining outside assistance and acknowledging sources should
be addressed to the instructor of the course before the work commences and as necessary as the
work proceeds.
•
•
•
•
•
This paper must include at least 7 Christian and secular scholarly articles published
within the last 5 years. You may use findings and theories that were previously assigned,
mentioned or discussed in this course, but you will find that additional research and
resources will be needed. Do not use any books. Do not use the 2 course textbooks.
In-text citations are required to support your thesis statement, paragraph topic sentences
points, statements, issues, arguments, concerns, statements of fact and opinion.
The cover page needs to include the following statement: By submitting this assignment,
I attest this submission represents my own work, and not that of another student, scholar,
or internet source. I understand I am responsible for knowing and correctly utilizing
referencing and bibliographical guidelines.
The required cover page, abstract, table of content, introduction, conclusion, and
reference sections do not count toward the required 1000 word minimum word count, but
these sections are required as part of your paper.
The abstract should be written within a range of 150-250 words. It should not introduce
your paper or duplicate your introduction section, but articulates a clear and
Page 2 of 3
BMAL 703
•
•
•
•
•
•
•
comprehensive overview of the paper’s content with a focus on your findings and include
your biblical application.
The introduction should not be longer than ½ page. It presents a detailed description of
the problems and issues central to the case. A thesis statement with supporting citation
should be at the end of your introduction section.
Your conclusion section should not be longer than ½ page. It clearly states the answer to
the problem which you stated in your introduction.
Sources of information from Wikipedia, dictionaries, and encyclopedia will not be
accepted.
Paragraph lengths: Each paragraph should have a topic sentence unless it continues from,
or provides support to the prior paragraph. A paragraph is defined in this course as being
at least 4 sentences in length.
Similarity scores must not exceed 20%.
Avoid clichés, slang, jargon, exaggerations, abbreviations, figurative language, and
language that is too informal and/or too subjective.
Submit your final document for grading with file name syntax: Last name,First
Initial,Assignment #. For example: Bell,K,Assignment8
Grading Metrics
Consult the accompanying rubric for how your instructor will grade this assignment. Also, any
form of plagiarism, including cutting and pasting, will result in zero points for the entire
assignment. All quoted materials must be properly cited in current APA format.
Submit the Research Paper to the appropriate link for grading by 11:59 p.m. (ET) on Friday of
Module/Week 8.
Page 3 of 3
Purchase answer to see full
attachment