IT 202 SNHU Systems Security IT Manager Role Discussion

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Engineering

IT 202

Southern New Hampshire University

IT

Description

Overview

For the purposes of this assignment, imagine that you are a systems architect at a medium-sized publishing company with 90 employees. The company primarily publishes books, both in print and online. It also produces other kinds of content, such as audiobooks, interactive reading material, and magazines. Your leadership has decided that it is time to either upgrade the current OS or adopt a new one (e.g., Windows, Linux, macOS).

As the systems architect, you have the responsibility to determine which OS the company should implement for each department. There are many aspects to consider when making this decision, including what existing applications are used by employees on a frequent basis, cost, functionality provided, performance, vendor support, and so on. To determine which OS should be implemented, you need to complete a site survey first. Later, the site survey can be used to help you make a decision as to which operating systems to implement based on what is currently used in the department. For this activity, you will conduct a site survey. This is also a step that you will need to take when you submit Project One in Module Four. The feedback that you receive after submitting this activity should be implemented as you craft your Project One submission.

Prompt

Complete a Site Survey: A site survey compares the three different operating systems that the company is planning to implement. To complete this task, use the Project One Site Survey Template linked in the Supporting Materials area. Specifically, you must address the following rubric criteria:

  • Operating Systems: Acknowledge what OSes are already used in your site survey. The type of OS already used and how many employees are using it can influence your decision making.
  • Server: Determine whether the desktops are on a hardware or cloud-based server.
    • Although not required in this portion of the project, you may want to think about whether or not the server should be changed. This change could be recommended in your proposal.
  • Standard Hardware for Operating System Types: Determine the minimum required hardware. This could include desktop and server.
  • Network Connection: Determine whether the network is wired or wireless.
    • Although not required in this portion of the project, you may want to think about whether or not the network connection should be changed. This change could be recommended in your proposal.
  • Applications: Identify what software applications need to be supported by the OS. Your survey of what applications desktop users use most frequently will influence your decision making, as some applications are not supported by certain OSes.

Supporting Materials

The following resources support your work on the project:

Reading: Organizational Needs
This document will provide you with context on the company’s needs and industry best practices. As you review this document, you will learn about what the company currently uses when it comes to hardware and software. Learning about the organization’s needs can help you make an informed decision on which OS to implement.

Template: Site Survey Template
Use this template to compare the operating systems that the company can implement for its employees who use desktops. For this activity, do not complete the portion of this template that includes the proposal.

Guidelines for Submission

Site Survey: Your submission should be a Word document (.docx) of the completed Site Survey Template. Do not complete the portion of this template that includes a proposal on which operating systems should be implemented; you will complete this for Project One.


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IT 202 Project One Organizational Needs This document explains some of the organizational needs that can help you leverage the components and features of common operating systems so that you recommend and select the OSes that would serve as a best fit. It is time to change the OSes that the company is currently using. Some specific examples of components and features are:     File handling and sharing Commonly used operating system, services, and utilities o Services that start at system log-on o Utilities like system restore, disk manager, registry editor, task scheduler Application compatibility Availability of drivers Desktops with an operating system that is considered end of life are obsolete; they create a challenge and risk to the system’s ability to remain secure and supported. Systems using an outdated operating system are subject to support difficulties and problems in many areas. Some of these issues may include:       Increased likelihood of system failures Frequent downtimes Longer duration of downtime Difficulty finding replacement parts and supported drivers Incompatibility with newer software and drivers. For example, many older applications are not compatible with Windows 10 because they utilize older drivers that are not available using Windows 10. Danger of vulnerabilities and security risk when OS updates are no longer available and the system can no longer receive security updates. Examples of vulnerabilities: o Windows 7 Fax Services Cover Page Editor Vulnerability CVE-2010-4701—If fax services are being used, here’s another reason to leave that remnant of the 80s behind: a heap-based buffer overflow in the CDrawPoly::Serialize function in fxscover.exe in Microsoft Windows Fax Services Cover Page Editor 5.2 r2 could allow remote attackers to execute arbitrary code via a long record in a Fax Cover Page (.cov) file. o Windows 7 OLE Remote Code Execution Vulnerability CVE-2014-4114—In 2014, the so-called Sandworm made security headlines with its use of malicious PowerPoint files to install malware. Vulnerable Windows 7 installations could allow remote attackers to execute arbitrary code with a specially crafted OLE object in an Office document. It is important to develop a phased OS upgrade approach that involves the following key components:    Planning an OS migration that has future growth and driver updates in mind Upgrading unsupported software to new supported and more secure versions Modernizing existing hardware to expand existing capabilities 1 The enterprise organization poses as a complex Windows environment. Most computers in this organization are still running Windows 7 and need to be upgraded to Windows 10; some computers may be running other non-Windows OSes. This diagram shows what OSes are currently being used among various departments within the organization: 2 As the organization updates and/or changes its OSes, the following should be considered:  User readiness—In the past, when the enterprise deployed Windows 7, users had multiple options for joining different domains and organizational units or for setting up additional accounts. Those options were great for developers, but were complex and challenging for other users, which is an age-old problem. It is crucial to make future upgrades easy for the enterprise to deploy. All users must have the same hardware and standardized applications for each department (e.g., Finance, HR, IT, Training, and Marketing). • Empowering users and maintaining productivity—Rapid deployment processes also require creating a strong user experience that enables users to be productive, with rollback scenarios, self-service capabilities, and streamlined infrastructure that supports easy adoption. • Remote users—In most environments this size, about a third of full-time employees are remote users all of the time, and roughly another third are remote at any time that the enterprise plans to do a deployment. These users may have either good internet connections or metered connections. Departmental Applications Software applications that employees from each department need to have access to: IT       SolarWinds Server and Application Monitor—Network tool for server monitoring and maintenance SolarWinds Storage Resource Monitor—Network tool to monitor all storage resources and infrastructure SolarWinds Virtualization Manager—Virtual machine monitoring and management Windows Office 365—Cloud-based Microsoft applications (Word, Excel, PowerPoint) Adobe Acrobat Pro—PDF creator and converter, document management ServiceNow ITSM—Cloud-based IT ticketing system Finance • SAP—ERP software for accounting and finance • Windows Office 365—Cloud-based Microsoft applications (Word, Excel, PowerPoint) Training • Windows Office 365—Cloud-based Microsoft applications (Word, Excel, PowerPoint) • Adobe Captivate Prime LMS—Create virtual training experiences for employees • Adobe Acrobat Pro— PDF creator and converter, document management • TalentLMS—Corporate learning management system Operations • Windows Office 365—Cloud-based Microsoft applications (Word, Excel, PowerPoint) 3 Security • Windows Office 365—Cloud-based Microsoft applications (Word, Excel, PowerPoint) • LogRhythm—Enterprise security SIEM that detects, responds to, and neutralizes cyber threats • Splunk—Enterprise security tool that searches, examines, and provides reporting in real time on big data Executive Administration • Windows Office 365—Cloud-based Microsoft applications (Word, Excel, PowerPoint) • PeopleSoft HR—Suite of Human Resources tools used to manage employee and HR functions • Adobe Acrobat Pro—PDF creator and converter, document management Marketing • Adobe PhotoShop—Creates and edits photos and images • Adobe Illustrator—Creates graphics and rendering software • Adobe Acrobat Pro—PDF creator and converter, document management • Windows Office 365—Cloud-based Microsoft applications (Word, Excel, PowerPoint) HR • • • • • ServiceNow—Cloud-based IT ticketing system used to process onboarding/offboarding of employees PeopleSoft HR—Suite of Human Resources tools used to manage employee and HR functions Ultipro—Time keeping application, employee evaluations ICIMs Hiring Suite—Hiring application, conducts virtual interviews Office365—Cloud-based Microsoft applications (Word, Excel, PowerPoint) 4 IT 202 Project One Site Survey Template Complete this template by replacing the bracketed text with the relevant information. Stakeholder Info This section lists the project stakeholders: Chief Information Officer Systems Security Officer Assistant Vice President of Finance IT Project Manager Systems Architect (You) Operating Systems Provide approximate number of users who currently use each OS: Windows [Insert number of users] macOS [Insert number of users] Linux [Insert number of users] *If there is additional information required, such as details of the OS version or different OSes being used, include here: [Insert text here] Server Determine whether the desktops are on a hardware or cloud-based server. Also specify the version of the OS server. Physical [Insert X and specify version if server is physical.] Cloud-based [Insert X and specify version if server is cloud-based.] Standard Hardware for Operating System Types Determine the hardware requirements: [Insert hardware requirements here.] Network Connection Determine whether the network is wired or wireless. Select one of the following: Wired [Insert X if network is wired.] 1 Wireless [Insert X if network is wireless.] Applications Determine what applications are already on-site and/or which applications employees want to use, as well as which OS supports that application. Indicate by selecting below: MS Office [Insert X to choose this application, then indicate which OS supports it.] Adobe Desktop Publishing Software [Insert X to choose this application, then indicate which OS supports it.] Corel Desktop Publishing Software [Insert X to choose this application, then indicate which OS supports it.] Oracle or SAP [Insert X to choose this application, then indicate which OS supports it.] Virus Protection [Insert X to choose this application, then indicate which OS supports it.] PeopleSoft HR [Insert X to choose this application, then indicate which OS supports it.] Systems Architect Name: [Insert your name] Date: [Insert date] Proposal [Insert text of proposal. Your proposal should be 1 to 3 pages in length. As you complete your proposal, refer to the Project One Guidelines and Rubric to ensure that you are meeting the project requirements.] 2
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Explanation & Answer

Attached. Please let me know if you have any questions or need revisions.

IT 202 Project One Site Survey Template
Complete this template by replacing the bracketed text with the relevant information.
Stakeholder Info
This section lists the project stakeholders:
Chief Information Officer
Systems Security Officer
Assistant Vice President of Finance
IT Project Manager
Systems Architect (You)
Operating Systems
Provide approximate number of users who currently use each OS:
Windows [119]
MacOS [12]
Linux [27]
*If there is additional information req...


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