Powerpoint Presentation on how to WOW the customer, homework help

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puvc5254

Business Finance

Description

I work at a convention center. I have to give a presentation for my job and need a power point on how to WOW customer service and how to get the employees to engage the customer. Approximately 10 slides and a video.

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Explanation & Answer

Good Luck.
Attached.

CUSTOMER & EMPLOYEE
SATISFACTION

Student Name:
Course ID:
Date:

INTRODUCTION
Who is Customer?
 Who is Employee?

 What is Incentive Program?

How to WOW Customer Service?
 Focus on Customer’s First Experience

 Always Surprise your Customer

 Try to Impress your customers

How to WOW Customer Service?
 Give Immediate Response to customer’s Queries
 Refund money at all times, If asked
 Thank All customers for their business

How to...


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