Description
I work at a convention center. I have to give a presentation for my job and need a power point on how to WOW customer service and how to get the employees to engage the customer. Approximately 10 slides and a video.
Explanation & Answer
Good Luck.
Attached.
CUSTOMER & EMPLOYEE
SATISFACTION
Student Name:
Course ID:
Date:
INTRODUCTION
Who is Customer?
Who is Employee?
What is Incentive Program?
How to WOW Customer Service?
Focus on Customer’s First Experience
Always Surprise your Customer
Try to Impress your customers
How to WOW Customer Service?
Give Immediate Response to customer’s Queries
Refund money at all times, If asked
Thank All customers for their business
How to...
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