50% e 214 ( 237 / 658) Figure 8.9: (continued) The router will also allow Northside's main office to connect easily with future branch offices and remote clients. To ensure the security of the LAN, we will equip the network with the most advanced security hardware and software available. The router (hardware) will be programmed to serve as a "firewall" against intruders. We will also install the most advanced encryption and virus software available to protect your employees' transmissions. Figure 1: The Local Area Network Elhan The graphic Illustrates a complex concept I Nota A rould We nown bitan Wir and wird a laha iwt Figure 1: An ethernet allows you to interconnect the office internally and externally. 5 215 ( 238 / 658) 50% 0 Figure 8.9; (continued) Deliverables Major steps Minor steps Overall, the advantage of this LAN design is that Northside's telecommuting employees will have access to all the equipment and services available in the main office. Meanwhile, even traveling employees who are visiting clients will be able to easily tap into the LAN from their laptop computers. Phase Three: Training Northside's Employees + Experience has shown us that employees adapt quickly to telecommuting. Initially, though, we would need to train them how to access and use the LAN from workstations inside and outside the office. Phase Three: To fully train your employees in telecommuting basics, we Training would need two afternoons (eight hours). We will show them Northside's how to communicate through the network and access Employees peripherals at the main office. The training will also include time management strategies to help your employees adjust to working outside the office. We have found that time management training helps employees work more efficiently at home-often more efficiently than they work in the office. Insight Systems maintains a 24-hour helpline that your employees can call if they have any questions about using the LAN. Also, our website contains helpful information on improving efficiency through telecommuting. Phase Four: Assessing the Telecommuting Program To ensure the effectiveness of the telecommuting network, we will regularly survey and interview your managers and employees to solicit their reactions and suggestions for improvements. These surveys and interviews will be conducted every three months for two years. Phase Four: We will be particularly interested in measuring emplovec Assessing the satisfaction with telecommuting, and we will measure Telecommuting whether they believe their efficiency has increased since they Program began working at home through the LAN. The results of these assessments will help us fine-tune the LAN to your employees needs After each three-month survey, we will submit a progress report to Northside that discusses our findings. At the end of the two-year period, we will submit a full report that analyzes our overall findings and makes suggestions for improving the telecommuting program in the future. B 216 ( 239 / 658 ) ) 50% Qualifications Section When we complete this plan, Northside Design will have a fully functional telecommuting network that will allow selected employees to work from home. You should see an immediate improvement in productivity and morale. Meanwhile, you will be able to stay financially flexible to compete in the Chicago architectural market. Figure 8.10: An effective qualifica tions section shows why your team or company is qualified, or is the best qualified, to handle a project. In this sample, notice how the section makes a clean argu- ment by appealing to experience. Qualifications at Insight Systems The opening paragraph makes a clalm that the qualifications section will Support. At Insight Systems, we know this moment is a pivotal one for Northside Design. To preserve and expand its market share, Northside needs to grow, but it cannot risk overextending itself financially. For these reasons, Insight Systems is uniquely qualified to handle this project, because we provide flexible, low-cost telecommuting networks that help growing companies stay responsive to shifts in their industries. Management and Labor With over seventy combined years in the industry, our management team offers the insight and responsiveness required to handle your complex growth needs. (The résumés of our management team are included in Appendix B). Hanna Gibbons, our CEO, has been working in the "With over telecommuting industry for over 20 years. After she soventy graduated from MIT with a Ph.D in computer science, she combined years in the worked at Krayson International as a systems designer. Then industry, our years later, she had worked her way up to Vice President in management charge of Krayson's Telecommuting Division. In 2005, Dr. team offers the Gibbons took over as CEO of Insight Systems. Since then, insight and Dr. Gibbons has built this company into a major industry responsiveness roduired to leader with gross sales of $15 million per year. handle your complex Frank Roberts, Chief Engineer at Insight Systems, has 30 growth needs years of experience in the networked computer field. He began his career at Brindle Labs, where he worked on artificial intelligence systems using analog computer networks. In 2000, he joined the Insight Systems team, bringing his unique understanding of networking to our team. Frank is very detail oriented, often working long hours to ensure that each computer network meets each client's exact specifications and needs. Description of personnel 217 ( 240 / 658 ) 0 50% Figure 8.10: (continued) Lisa Miller, Insight System's Senior Computer Engineer, has successfully led the implementation of thirty-three telecommuting systems in companies throughout the United States. Earning her computer science degree at Iowa State, Lisa has won numerous awards for her innovative approach to computer networking. She believes that clear communication is the best way to meet her clients' needs. Our management is supported by one of the most advanced teams of high technology employees. Insight Systems employs twenty of the brightest engineers and technicians in the telecommunications industry. We have aggressively recruited our employees from the most advanced universities in the United States, including Stanford, MIT, Illinois, Iowa State, New Mexico, and Syracuse. Several of our engineers have been with Insight Systems since it was founded. Corporate History and Facilities Insight Systems has been a leader in the telecommuting industry from the beginning. In 2002, the company was founded by John Temple, a pioneer in the networking field. Since then, Insight Systems has followed Dr. Temple's simple belief that computer-age workplaces should give people the freedom to be creative. Recently, Insight Systems earned the coveted *100 Companies "Insight to Watch™ designation from Business Outlook Magazine (May Systems 2013). The company has worked with large and small earned the coveted 100 companies, from Vedder Aerospace to the Cedar Rapids Companies Museum of Fine Arts, to create telecommuting options for companies that want to keep costs down and productivity designation high. from Bugingss Insight Systems' Naperville office has been called "a prototype Outlook workspace for the information age” (Gibson's Computer Weekly. Magazine May 2006). With advanced LAN systems in place, only ten of Insight System's fifty employees actually work in the office. Most of Insight Systems' employees telecommute from home or on the road. Description of organization Experience You Can Trust Our background and experience give us the ability to help Northside manage its needs for å more efficient, dynamic office space. Our key to success is innovation, flexibility, and efficiency 219 ( 242 / 658 ) e 50% Costs and Benefits Section Figure 8.11: The costs and benefits sec- tion, as well as the pro- posal's con clusion, are shown here. To end on a strong note. the costs and benefits section sum- marizes the benefits of saying yes. Afterward, the conclusion should thank the readers and tell them the next step. Restate the solution. The Plan's Benefits and Project Costs To conclude, let us summarize the advantages of our plan and discuss the costs. Our preliminary research shows that Northside Design will continue to be a leader in the Chicago market. The strong economy coupled with Northside's award-winning designs will only increase the demand for your services. At Insight Systems, we believe the best way to manage Northside's growth is to implement a telecommuting network that will allow some of the company's employees to telecommute from home or on-site. Cost is the most significant advantage of our plan. As shown in Appendix A, implementation of our plan would cost an estimated $230,640. We believe this investment in Northside's infrastructure will preserve your company's financial flexibility, allowing you to react quickly to the market's crests and valleys. But the advantages of our plan go beyond simple costs: First, a telecommuting system will allow your current operations to continue without disruption. When the telecommuting network is ready to go on-line, your employees will simply need to attend two four-hour training sessions on using the LAN. Your management can then disrupt your gradually convert selected employees into telecommuters. operations Second, employee morale will benefit from using the • Employee telecommuting network. With fewer employees at the office, there will be more space available for the employees who improve need to be in the office cach day. Also, studies have shown that telecommuting employees also increase their productivity. When the telecommuting system is in place, Northside will be positioned for continued growth and leadership in the Chicago architectural market. State the costs. Our Plan's Benefits: Limited costs • It will not *** Current the benefits. morale will Say thank YOU. Thank you for giving Insight Systems the opportunity to work with you on this project. Our CEO, Dr. Hanna Gibbons, will contact you on May 16 to discuss this proposal with you. If you have any suggestions for improving our plan or you would like further information about our services, please call lisa Miller. our Senior Computer Ingineer, at 1-800-555-3864. Or. You can e-mail her at Imiller@insight_systems.com. Offer contact Infomation. State the next to
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