Supply Chain Process- Final Project

Business Finance

OPS405

CSU Global Campus

Question Description

Supply Chain Process for Service - Based Businesses.

Select three different service-based firms in different business. (loot at attachment for the 3 that were chosen). For example, you might choose a tax preparation, hospital bill auditing, computer repair, packing service, or tutoring business, or any of many others. In any case, choose three unique service-based businesses (not 3 auditing businesses, not 2 computer repair businesses, but 3 businesses with different types of services).

1.Explain, in general, supply chains for service-based businesses.

2.Discuss specifically the supply chain for each of your chosen 3 service-based businesses and also explain how and why the supply chains are similar and dissimilar.

3.Describe how each of your chosen firms forecasts for production planning. What options exist for forecasting in service-based business, and how does each firm actually determine its forecasts?

4.Describe how each of your chosen firms manages quality. What options exist for quality control in service-based business, and how does each firm actually perform quality control?

5.Describe how each of your chosen firms selects suppliers/service-providers and monitors those suppliers/service-providers. What options exist for supplier selection in service-based business, and how does each firm actually select suppliers and monitors the delivery of supplier materials or services?

6.Explain how your 3 chosen service-based businesses use and handle the following: inventory control, production planning, outsourcing, and revenue management.

7.Identify three of the ethical considerations in the operations of the 3 chosen businesses, and explain how these businesses' decision may influence the way these businesses perform their social responsibilities.

Submission Requirements:

Follow steps 1-7

Be sure to look at the attachment for the 3 different businesses

Write a paper addressing the items above. Your paper should be 8-10 pages in length, not including the required title and references pages and appendix if any. For more information see "How do I do an Appendix in APA style?" (Links to an external site.)

Be sure to properly organize your writing and include an introduction, headings / subheadings for the body of your work, discussion recommendations, and a conclusion.

Support the paper with a minimum of three current (published in the most recent five years) scholarly sources from the CSU Global Library. This is in addition to any course textbooks or lecture material you decide to use. Of course, you may always exceed the minimum number of sources.

Format the paper according to the CSU Global Writing Center.

Unformatted Attachment Preview

1 Supply Chain Milestone Jamie Poe Colorado State University-Global Campus OPS405-Managing the Supply Chain Dr. Melinda Hollingshed 2 Introduction Every organization has its customers, and it is its responsibility to ensure that they get what they want. Since customers are the heart of every business, companies should have efficient and effective supply chain management that will keep records of the trending products in the industry and make orders applying the principle of the supply chain, which is to order at the right time and at the right price and in the right place. During the Corona Virus pandemic, various companies were affected, and they came up with techniques to save their supply chain. Some of these companies include; McDonald's, Walmart, and Pepsi. MCDONALDS McDonald's is known as the best restaurant globally that offers take away products to its customers. The organization's supply chain management has been efficient and effective before the coronavirus because every day, the company's 38,000 branches receive groceries. It is difficult for people to know what happens to them to get groceries daily. However, after the coronavirus, many people, including the organization, were affected by the supply chain. Since the organization deals mostly with meat distribution, it had to consider investing thoroughly in technological advancements to distribute and safely produce the meat, efficient and quickly compared with how people could have thought decades ago. The technological advancement was important in sustaining the customers' meat, which had arisen because of the rising incomes and urbanization (Khan et al. 2020). Comparing with the past, meat was part of a luxury, meaning that the demand was equal to the supply. With the coronavirus outbreak globally, people were affected, which affected the retail sector by minimalizing everything because buyers flocked to stores to buy meat. They found shelves 3 empty, or the price was increased double, making it difficult to purchase. Thus the coronavirus exposed uncertainties in the supply chain of meat as compared to any other year. Walmart Incorporation Walmart Company is known as the world's largest retailing company in the United States of America. As a retailing company, it needs to have fresh products regularly to meet the customers' demand. However, due to the coronavirus, the supply chain was halted, and many operations changed. For instance, there is an increase in Omnichannel sales that was initiated during the pandemic period. The channel sales have increased the input of enhancing the company's e-business profits even though the stockiest keeps on hampering online and store sales. During the pandemic, e-commerce sales increased to ninety-seven percent in the second quarter, reducing losses in the Omnichannel (Nilufer, 2020). On the contrary, stock-outs keep on being a problem because suppliers face problems related to the pandemic, thus creating unreasonable demand for some goods. Pepsi Pepsi is among the world-leading organizations in the beverage industry. Since it is a multinational organization, it has experience dealing with supply chain problems resulting from unplanned cases such as natural disasters. However, due to Covid 19 pandemic, the organization was affected thoroughly because specific problems were experienced, making it thinking critically by finding various areas to improve. One of the company's areas was lean methodologies, which help make instances responses whenever there are events of long-term disruptions (Knowles et al. 2020). 4 References Khan, S. A. R., Jabbour, C. J. C., Mardani, A., & Wong, C. Y. (2020). Supply Chain and Technology Innovation during COVID-19 Outbreak. Knowles, J., Ettenson, R., Lynch, P., & Dollens, J. (2020). Growth opportunities for brands during the COVID-19 crisis. MIT Sloan Management Review, 61(4), 2-6. Nilufer, N. (2020). Critical assessment on business strategy from aviation to retail industry during COVID-19 Pandemic: A Walmart Case. International Journal of Business Ecosystem & Strategy (2687-2293), 2(2), 8-14. ...
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