Topic 2: Influence of Race and Ethnicity:
Media Analysis Worksheet
Directions:
Locate and watch two pieces of media, either film or television, recorded in different decades
that show the same job, (e.g., a police drama filmed in 1980, and police drama filmed in 2010).
Note the ethnicities portrayed in different careers/roles, and answer the questions listed below.
Include proper in-text citations for both media pieces as well as a reference note below as
appropriate.
1. What are the names of the shows/films observed, and what year they were produced?
2. What job was observed in the shows/films?
3. Which show/film had more minority actors?
4. Were minorities more likely to play primary or supportive roles? Is there a difference
between the older and newer shows/films?
5. Did you see the use of any stereotypes? Were stereotypes more apparent in the older or
newer shows/films?
6. Considering the ethnicities of the characters, is there anything that is obviously different
or missing when comparing the older and newer show/film?
7. Does it look like the media portrays the workplace in a way that reflects the diversity of
the United States?
8. Explain how film and television influenced your interest in specific careers.
© 2019. Grand Canyon University. All Rights Reserved.
9. Based on your observations, does it look like minority children have enough positive role
models in film and television? Explain why or why not.
10. If you wanted minority children to have a greater number of positive role models in film
and television how could you encourage the media to make any changes?
References
© 2019. Grand Canyon University. All Rights Reserved.
1. Read Chapters 2, 8, and 22 in Career Development and Counseling: Putting Theory and Research
to Work.
http://gcumedia.com/digital-resources/wiley/2013/career-development-andcounseling_ebook_2e.php
Brown, S. D., & Lent, R. W. (2013). Career development and counseling: Putting theory and
research to work (2nd ed.). Hoboken, NJ: John Wiley & Sons.
2. Read "Unemployment Rates for Hispanics or Latinos by State in 2015," from the U.S. Bureau of
Labor Statistics website (2016).
http://www.bls.gov/opub/ted/2016/unemployment-rates-for-hispanics-or-latinos-by-state-in2015.htm
3. Read "Workplace Support, Discrimination, and Person-Organization Fit: Tests of the Theory of
Work Adjustment With LGB Individuals," by Velez and Moradi, from Journal of Counseling
Psychology (2012).
https://lopes.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=p
syh&AN=2012-14107-001&site=ehost-live&scope=site
4. Read "Counseling for Continued Career Development After Retirement: An Application of the
Theory of Work Adjustment," by Harper and Shoffner, from The Career Development Quarterly
(2004).
https://lopes.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=p
syh&AN=2004-12156-008&site=ehost-live&scope=site
5. Read "Tests of the Theory of Work Adjustment with Economically Distressed African Americans,"
by Lyons, Velez, Mehta, and Neill, from Journal of Counseling Psychology (2014).
https://lopes.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=p
syh&AN=2014-28261-015&site=ehost-live&scope=site
6. Take the “Race Implicit Association Test” located on the Project Implicit website. The results will
help to complete Topic 2 DQ 2.
https://implicit.harvard.edu/implicit/takeatest.html
Journal of Counseling Psychology
2014, Vol. 61, No. 3, 473– 483
© 2014 American Psychological Association
0022-0167/14/$12.00 http://dx.doi.org/10.1037/cou0000017
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This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.
Tests of the Theory of Work Adjustment With Economically Distressed
African Americans
Heather Z. Lyons
Brandon L. Velez
Loyola University Maryland
University of Florida
Mansi Mehta
Natalie Neill
Kent State University
St. Mary’s College of Maryland
The present study tested 2 competing, extended models of the theory of work adjustment (TWA) with
a sample of 100 economically distressed working African Americans receiving services at a nonprofit
community center. Model 1 depicted a mediated model consistent with postulations of the TWA’s
original theorists. Model 2 depicted a moderated mediation model consistent with cultural critiques of the
TWA. Bivariate correlations indicated that perceptions of person– organization (P–O) fit were positively
related to job satisfaction and negatively related to turnover intentions, and job satisfaction was
negatively related to turnover intentions. Furthermore, perceptions of racial climate were positively
related to perceptions of P–O fit and job satisfaction and negatively related to turnover intentions.
Moreover, results of the path analyses indicated stronger support for Model 2, the moderated mediation
model, in which the indirect link of P–O fit with turnover intentions through job satisfaction was
conditional on levels of racial climate. Specifically, when racial climate was perceived as less supportive,
the indirect link of P–O fit with turnover intentions was nonsignificant, but when employees reported
moderate and more supportive levels of racial climates, this indirect relation was significant. Research
and career counseling implications of the present study’s findings for financially distressed African
American employees are discussed.
Keywords: African Americans, socioeconomic status, person– environment fit, job satisfaction, turnover
intentions
ment (U.S. Department of Labor, 2013c) than employees who
receive higher financial compensation. In the present study, the
terms working poor and economically distressed employee are
used interchangeably.
Overrepresented among the working poor are African Americans, who are more than twice as likely to be working poor
(13.3%) than their European American counterparts (6.1%; U.S.
Department of Labor, 2013c). Given the tenuous connection this
population may have to the world of work, we use components of
the theory of work adjustment (TWA; Dawis & Lofquist, 1984), a
theory designed to predict employee tenure, to frame the present
study. Currently, the TWA enjoys empirical support with culturally diverse samples in terms of race (Lyons & O’Brien, 2006) and
sexual orientation (Lyons, Brenner, & Fassinger, 2005; Velez &
Moradi, 2012). However, previous samples were privileged with
regard to socioeconomic status, which potentially limits the generalizability of the TWA to economically distressed employees.
According to U.S. Department of Labor (2013a) estimates,
recent jobs added to the economy tend to be part time and in
low-paying industries such as retail and food services. Many of the
individuals working these jobs are economically distressed employees categorized as “working poor” (U.S. Department of Labor,
2013c). Exact definitions of who constitutes the “working poor”
differ depending on source; nevertheless, researchers tend to recognize the working poor as those who are engaged in the workforce yet experience difficulty meeting the financial demands of
daily living (U.S. Department of Labor, 2013c; Wicks-Lim, 2012).
Scholars have identified challenges specific to this segment of the
working population including low levels of education (Kim, 1999)
and poor health along with restricted access to health care and
health insurance (Stewart, 2007). The working poor are also less
likely to possess requisite job skills (Kim, 1999) and are more
vulnerable to unemployment and involuntary part-time employ-
The TWA
Heather Z. Lyons, Department of Psychology, Loyola University Maryland; Brandon L. Velez, Department of Psychology, University of Florida;
Mansi Mehta, Department of Psychology, Kent State University; Natalie
Neill, Department of Economics, St. Mary’s College of Maryland.
Correspondence concerning this article should be addressed to Heather
Z. Lyons, Department of Psychology, Loyola University Maryland, 4501
North Charles Street, Baltimore, MD 21210. E-mail: HZLyons@loyola.edu
Consisting of 27 propositions, the predictive model of the TWA
was developed to identify the factors associated with employees’
job satisfaction, workplaces’ satisfaction with their employees, and
employee tenure (Dawis & Lofquist, 1984). Rather than focusing
solely on individual or environmental factors, the TWA describes
the ways that person and environmental factors intersect (via
473
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474
LYONS, VELEZ, MEHTA, AND NEILL
person– environment values fit). According to the TWA, when
employees are satisfied with their workplaces and workplaces are
satisfied with its employees, employees will remain in the workplace; thus, satisfaction is hypothesized to predict tenure. In the
present study, we tested Propositions III (“Satisfaction is predicted
from the correspondence of the work environment’s reinforcers to
the worker’s values”; Dawis, 1996, p. 89), VII (“The probability of
quitting is negatively related to satisfaction”; Dawis, 1996, p. 89),
and VIII as it relates to the positive relation between satisfaction
and tenure. These propositions have been the focus of scholarly
debate on the relevance of the TWA to culturally diverse groups
(e.g., Dawis, 1994; Fassinger, 2001; Fitzgerald & Betz, 1994;
Rounds & Hesketh, 1994; Tinsley, 1993). Furthermore, previous
empirical tests emphasized these propositions (Lyons et al., 2005;
Lyons & O’Brien, 2006; Velez & Moradi, 2012).
Cross-Cultural Validation of the TWA
In recent years, empirical tests of the TWA have focused on the
cross-cultural validity of the theory (e.g., Lyons et al., 2005; Lyons
& O’Brien, 2006; Velez & Moradi, 2012), following conceptual
debate over the applicability of the theory for diverse populations.
On a conceptual level, counseling psychologists have argued that
the relevance of assumptions of many trait and factor models such
as the TWA (e.g., prioritization of choice in the determination of
a job or career) vary according to individuals’ social standing and
group membership (e.g., Richardson, 2012). Furthermore, other
scholars have questioned whether competing predictors (e.g., employers’ financial stability, employment discrimination) obscure or
transform hypothesized relations in traditional vocational theories
(Blustein, 2006; Fassinger, 2001).
Specific to the TWA, researchers have long speculated about
how contextual and cultural variables may impact the model
(Dawis, 1994; Dawis & Lofquist, 1993; Fitzgerald & Betz, 1994;
Rounds & Hesketh, 1994; Tinsley, 1993). Most of this conceptual
inquiry has focused on workplace discrimination. For example,
Fassinger (2001) questioned the strength and presence of a direct
relation between fit and satisfaction for groups who may experience workplace discrimination. Similarly, Fitzgerald and Betz
(1994), Rounds and Hesketh (1994), and Tinsley (1993) proposed
that workplace discrimination might moderate relationships in the
model such as the relation between fit and job satisfaction and fit
and tenure (Rounds & Hesketh, 1994), making outcomes more
difficult to predict in the presence of workplace discrimination.
However, the TWA’s original theorists (Dawis, 1994; Dawis &
Lofquist, 1993) proposed the TWA as an individual-differences
model, which would be confirmed with culturally diverse samples.
Specifically, they endorsed a mediated model in which cultural
variables would predict person– environment fit, which in turn
would predict TWA outcome variables (i.e., job satisfaction, satisfactoriness, tenure). In other words, experiences shaped by cultural context (e.g., discrimination) could impact individuals’ correspondence with particular environments (person– environment
fit), which, in turn, is related to job satisfaction and intentions to
leave the job.
Recent empirical tests of the TWA have supported the usefulness of the TWA in understanding individual differences in employees’ job outcomes with culturally diverse samples (Lyons et
al., 2005; Lyons & O’Brien, 2006; Velez & Moradi, 2012). Spe-
cifically, these studies support the posited relations between perceptions of person– organization (P–O) fit and job outcomes with
culturally diverse samples of employees (e.g., sexual minority
employees, college-educated African American employees). In
addition, culturally salient variables (e.g., workplace racial climates, workplace heterosexist discrimination) have been shown to
yield indirect links with job outcomes via the mediating role of
P–O fit (Lyons & O’Brien, 2006; Lyons et al., 2005; Velez &
Moradi, 2012). Notably, the mediating role of P–O fit in the
relations of culturally salient variables with job outcomes was
posited by the TWA’s developers (Dawis, 1994; Dawis &
Lofquist, 1993). Furthermore, cultural critiques proposing moderation have not received empirical support (Lyons & O’Brien,
2006; Lyons et al., 2005).
These aforementioned studies have extended our understanding
of the links of culturally salient variables such as workplace
discrimination to relations posited in the TWA. However, the
authors of each of these studies described their samples as strikingly well educated and economically stable compared with the
general population (Lyons & O’Brien, 2006; Lyons et al., 2005;
Velez & Moradi, 2012). Moreover, across these studies, the authors called for replication of their research with diverse samples
in terms of education and income. Thus, one of the goals of the
present study was to explore the role of a culturally salient variable
in the TWA model with a sample experiencing unique socioeconomic pressures—that is, economically distressed African American employees.
Cultural Variability and TWA Outcomes
Supporting these calls for TWA research with economically
diverse samples is literature suggesting variability in TWA outcome variables (i.e., job satisfaction and tenure) by socioeconomic
status and race. Some of this research is mixed as in the case of
research on the between-group cultural differences in job satisfaction. This research has produced equivocal results with some
studies suggesting that African Americans and those with less
formal education report lower levels of job satisfaction than European Americans and those with more formal education (Clark &
Oswald, 1996; Greenhaus, Parasuaraman, & Wormley, 1990; Tuch
& Martin, 1991). However, other research suggests the contrary
(Baurer, Huber, Jenny, Miller, & Hammig, 2009; Mueller, Finley,
Iverson & Price, 1999). Findings related to income tend to be
clearer, suggesting that those who earn more are more satisfied
(Bauer et al., 2009; Dunaway & Running 2009).
With regard to cultural differences in tenure, Fassinger (2008)
suggested that culturally disadvantaged groups may be more vulnerable to shorter periods of organizational tenure than culturally
advantaged groups for a variety of reasons (e.g., employees’ poor
health, increased vulnerability to downsizing). This postulation has
been supported empirically with research suggesting that the working poor have shorter job tenures than other employees (U.S.
Department of Labor, 2013c). Group differences are exaggerated
when the interaction of race and class are considered (e.g.,
working-class African American experience more involuntary job
loss than middle-class African Americans and European Americans in general; Wilson, 2005).
Together, this research suggests that counseling psychologists
are still learning about the direct relevance of socioeconomic
AFRICAN AMERICAN EMPLOYEES AND THE TWA
indicators and race to variables of interest in the TWA. Although
counseling psychologists may have some understanding of differences in mean levels of TWA variables by socioeconomic status
(SES) and race, counseling psychologists do not yet have a complete understanding of how relations between variables in the
TWA may vary by cultural group membership, especially when
intersections of cultural group membership are considered.
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The Present Study
In the present study, we test relations between variables used in
prior cultural adaptations (Lyons et al., 2005; Lyons & O’Brien,
2006; Velez & Moradi, 2012) of the TWA with a sample of
economically distressed African American employees. Our first set
of hypotheses concern the bivariate associations between the variables of interest. Specifically, we predict that P–O fit will be
positively related to job satisfaction and negatively related to
turnover intentions. We also predict that job satisfaction will be
negatively related to turnover intentions. Finally, we hypothesize
that racial climate will be positively related to P–O fit and job
satisfaction and negatively related to turnover intentions.
Next, we compare two competing path models testing the role of
a culturally salient variable (racial climate) in the chain of relations
posited in the TWA. These conceptual models are depicted in
Figure 1, Panels a and b. Consistent with Propositions III, VII, and
VIII of the TWA’s predictive model (Dawis & Lofquist, 1984),
both models predict that P–O fit yields a negative indirect relation
with turnover intentions through the mediating role of job satisfaction. On the basis of Dawis and Lofquist’s (1984) articulation of
the role of culturally salient variables to the TWA’s predictive
model, Model 1 (see Figure 1, Panel a) posits that racial climate
will yield a positive indirect relation with job satisfaction via the
mediating role of P–O fit. In addition, Model 1 also predicts a
a
Job
Satisfaction
PersonOrganization
Fit
Racial
Climate
b
Turnover
Intentions
Job
Satisfaction
PersonOrganization
Fit
Turnover
Intentions
Racial
Climate
Figure 1. Visual depiction of the posited Model 1 (Panel a) and Model 2
(Panel b).
475
negative indirect relation of racial climate with turnover intentions
through the chain of relations involving P–O fit and turnover
intentions.
Model 2 (see Figure 1, Panel b) is consistent with cultural
critiques of the TWA that predict that culturally salient variables
may modify the strength or nature of the links of P–O fit with job
outcomes (e.g., Fassinger, 2001; Rounds & Hesketh, 1994; Tinsley, 1993). Thus, in Model 2, we examine racial climate as a
moderator of the P–O fit–job satisfaction and P–O fit–turnover
intentions link. Because the nature of this moderation has not been
specified in prior conceptual work, we examine the nature of these
interactions exploratorily. In addition, if racial climate moderates
the predictor–mediator relation (i.e., the relation of P–O fit with
job satisfaction), this indicates a case of moderated mediation
(Hayes, 2013), whereby the negative indirect link of P–O fit with
turnover intentions through job satisfaction is conditional on levels
of racial climate. Thus, if the P–O Fit ⫻ Racial Climate interaction
for job satisfaction is significant, we follow-up with an examination of the nature of the indirect link of P–O fit with turnover
intentions at low and high levels of racial climate.
Despite the fact that culture is not formally proposed as part of
the TWA model, the TWA’s authors have described the mediated
relations presented in Model 1 in conceptual writings (e.g., Dawis,
1994; Dawis & Lofquist, 1993). Furthermore, previous tests of the
TWA with culturally diverse samples (Lyons et al., 2005; Lyons &
O’Brien, 2006; Velez & Moradi, 2012) are consistent with these
predictions. For those reasons, we hypothesize that Model 1 will
yield a significantly better fit with the data than Model 2.
Method
Participants
Data were analyzed from 100 participants. Participants ranged
in age from 23 to 73 (M ⫽ 47.31, SD ⫽ 11.17, Mdn ⫽ 49). For
subsequent descriptive data, percentages may not sum to 100% due
to small levels of missing demographic data. With regard to
gender, 81% identified as women and 19% identified as men. In
terms of race/ethnicity, 95% of participants identified as Black/
African American and 4% identified as multiracial. During data
collection, we specified and required that participants be African
American or Black. Therefore, multiracial individuals were retained given the assumption that they would also identify as
African American or Black. With regard to highest level of education attained, approximately 10% earned less than a high school
diploma, 36% earned a high school diploma, 13% earned a trade
certification, 18% finished some college, 7% earned an associate’s
degree, 5% earned a bachelor’s degree, and 1% earned a professional or graduate degree. In terms of employment status, approximately 30% were employed part time, 63% were employed full
time, and 3% worked more than one job.
Participants worked in a variety of fields, including healthcare
(approximately 25%), administration (12%), warehousing (8%),
restaurants (6%), retail (5%), security and maintenance (4% each),
childcare and transportation (3% each), education (2%), and construction and skilled trades (1% each); an additional 25% described their field as “other.” Approximately 3% of participants
earned less than $4 dollars per hour, 8% earned between $4 and $7
dollars per hour, 28% earned between $7 and $10 dollars per hour,
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476
LYONS, VELEZ, MEHTA, AND NEILL
27% earned between $10 and $13 per hour, 19% earned between
$13 and $16 per hour, 6% earned between $16 and $20 per hour,
and 8% earned more than $20 per hour; an additional 7% reported
working “under the table.” The minimum wage in the state of data
collection is $7.25 an hour (U.S. Department of Labor, 2013b).
Participants reported a range of employment lengths with their
current employer from 1 month (n ⫽ 1, 1%) to 34.5 years (n ⫽ 1,
1%), with a mean of 7.02 years (SD ⫽ 8.36, Mdn ⫽ 4.00).
Determining who is counted among the “working poor” depends
on the definition considered. According to the U.S. Department of
Labor (2013c), the working poor are those with incomes below the
national poverty level who have been working or looking for work
for at least 27 weeks out of the year. However, others caution that
these criteria are too extreme and do not account for those at higher
income levels who have difficulty affording basic necessities
(Kim, 1999). For this reason, some scholars set more liberal
criteria by not restricting employment length and considering
income between 2 and 4 times the federal poverty level (WicksLim, 2012). In the present study, we used the definition provided
by the data collection site, a nonprofit agency designed to distribute food and financial assistance. This agency provides assistance
to individuals at or below 175% of the Federal Poverty Guidelines,
which takes into account income and household composition.
Therefore, our definition of “working poor” did not consider
length of employment and fell above the income specified by the
U.S. Department of Labor definition, but fell below other established definitions (Wicks-Lim, 2012).
Procedure
All participants responded using paper surveys, and surveys
were only distributed to individuals who indicated being African
American and employed at the time of data collection. Beginning
with informed consent, participation took approximately 20 min.
Study participants were compensated for their time with vouchers
to a local farmer’s market worth $3.
Response rates were not recorded during data collection. However, other data are available that allow for a comparison of the
study sample with clients from the data collection site. In 2013
1,970 households received food or financial assistance at the
agency (R. Neill, personal communication, January 6, 2014). In
terms of demographic characteristics, only 25% of site clients are
employed full- or part time. The majority of clients are African
American (92%) and women (55%). The site does not gather data
on levels of education, nor was data on age provided (R. Neill,
personal communication, January 6, 2014).
As with previous research with low-SES samples (Serafini &
Maitland, 2013; Sutin, Costa, Evans, & Zonderman, 2013), the
measures were adjusted for readability given that the range in
educational levels of survey participants was anticipated to be
greater than in research used to develop survey instruments. Readability was adjusted by replacing difficult words in item stems and
response scales of the survey instruments, while attending to
semantic and conceptual equivalence. The resulting FleschKincaid Grade Level Score was 5.4, using the formula developed
by Kincaid, Fisburne, Rogers, and Chissom (1975). This formula
considers sentence length and number of syllables per word. The
resulting score indicates the text was readable on a fifth-grade
level. Resulting surveys were reviewed for conceptual and seman-
tic equivalence by a practicing vocational psychologist and graduate students in counseling and clinical psychology who were not
members of the research team.
Data for the present study were collected on 33 days over 10
months from a total of 106 individuals in a mid-Atlantic city. Six
participants (6%) were removed from the data set because they
were missing more than 20% of the items analyzed in the study,
surpassing the tolerance range for proportion of missing data
suggested in prior research (e.g., Parent, 2013). Of the remaining
100 participants, 40 participants (40%) were missing between one
and five items (2%–11% missingness), and an additional participant (1%) was missing seven items (15% missingness). For the
path analyses, maximum likelihood estimation was conducted with
Mplus (Muthén & Muthén, 2012) to handle the few missing items.
Instruments
Demographic questionnaire. The demographic questionnaire was designed to collect information that described the sample, such as age, race, and gender, as well as information that
described the employment of the sample, such as industry and
earnings.
Perceptions of P–O fit. The perceived degree of correspondence between the values and needs of employees and their workplaces was assessed using a revised version of Saks and Ashforth’s
(1997) 10-item measure. Items were rated on a 5-point scale where
1 indicated strong disagreement and 5 indicated strong agreement.
A sample item is: “Does your workplace fulfill your needs?” Item
responses were averaged to derive overall scores, with higher
scores signifying greater P–O fit. With a sample of business
program graduates, Saks and Ashforth (1997) supported the validity of the P–O fit measure with a confirmatory factor analysis,
which indicated that the P–O fit measure was distinct from— but
moderately correlated with—a measure of person–job fit. With a
sample of African American employees, items from this measure
yielded a Cronbach’s alpha of .92 (Lyons & O’Brien, 2006).
Cronbach’s alpha in the present sample was .88.
Identification of measurement issues inherent in the use of
difference scores (e.g., lack of commensurate measures for person
and environment, lost information in the calculation of fit indices;
Edwards, 2001; Tinsley, 2000) precipitated the development of
two contemporary approaches to fit measurement in vocational
psychology and industrial/organizational psychology: direct evaluations of fit perceptions, as assessed in the present study, and the
use of polynomial regressions. Both approaches possess recognized strengths (see Kristof-Brown & Billsberry, 2013). However,
the use of fit perceptions is recognized as more proximal to
employees’ decision making than other measurement approaches
(Verquer, Beehr, & Wagner, 2003) and is consistent with contemporary tests of the TWA within counseling psychology (e.g.,
Lyons et al., 2005; Lyons & O’Brien, 2006; Velez & Moradi,
2012). Finally, even though the TWA’s theorists did endorse the
use of difference scores, they also noted the importance of perceptions in the TWA when stating, “it is the perception of correspondence that matters for satisfaction” (Dawis & Lofquist, 1993,
p. 116).
Perceptions of racial climate. Perceptions of racial climate
were assessed using the 18-item Racial Climate Scale (RCS; Watts
& Carter, 1991). Items were rated on a 5-point scale (from 1 ⫽
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AFRICAN AMERICAN EMPLOYEES AND THE TWA
Never to 5 ⫽ Always). Appropriate items were reverse scored, and
responses were averaged to derive an overall score, with high
scores indicating more supportive racial climates. An example
item is: “Racism is not tolerated at my job.” With regard to
validity, RCS scores have been shown to correlate positively with
job satisfaction and negatively with turnover intentions in samples
of African American employees (Holder & Vaux, 1998; Lyons &
O’Brien, 2006). In a sample of African American employees,
modified RCS items yielded a Cronbach’s alpha of .88 (Lyons &
O’Brien, 2006). Cronbach’s alpha in the present sample was .86.
Job satisfaction. Satisfaction with one’s job was assessed
using the 20-item short form of the Minnesota Satisfaction Questionnaire (MSQ-SF; Weiss et al., 1967). MSQ-SF items ask participants to rate their satisfaction with 20 aspects of their jobs (e.g.,
compensation, achievement). Items were rated on a 5-point Likerttype scale (from 1 ⫽ Very dissatisfied to 5 ⫽ Very satisfied). An
example item is: “The freedom to use my own judgment.” Responses were averaged to derive overall scores, with higher scores
indicating greater job satisfaction. In terms of validity, MSQ-SF
scores correlated positively with other measures of job satisfaction
in a sample composed primarily of European American employees
(e.g., Bizot & Goldman, 1993). In a sample of African American
employees, MSQ-SF items yielded a Cronbach’s alpha of .92
(Lyons & O’Brien, 2006). Cronbach’s alpha in the present sample
was .96.
Turnover intentions. Intentions to quit one’s job were assessed using Colarelli’s (1984) three-item scale. Items were rated
on a 5-point Likert-type scale where 1 indicated strong disagreement and 5 indicated strong agreement. An example item is: “I
frequently think of quitting my job.” One item was reverse scored,
and all three items were averaged to derive an overall score, with
higher scores indicating greater intentions to quit one’s job. The
validity of scores on this measure was supported via negative
correlations with scores on measures of commitment to and identification with one’s workplace organization in a sample of business program graduates (Saks & Ashforth, 1997). In a sample of
African American employees, items in this measure yielded a
Cronbach’s alpha of .83 (Lyons & O’Brien, 2006). Cronbach’s
alpha in the present sample was .74.
477
influence the results (Field, 2009). With regard to multicollinearity, absolute correlations were below .90, condition indices were
below 30, and variance inflation factors were below 10; thus,
multicollinearity was not deemed a concern (Tabachnick & Fidell,
2007).
Before conducting analyses, the authors reviewed studies with
minority populations that used similar constructs and tested similar
hypotheses (Lyons et al., 2005; Lyons & O’Brien, 2006; Velez &
Moradi, 2012). Effect sizes in prior research ranged from R2 ⫽
.12–.26 for P–O fit, R2 ⫽ .45–.63 for job satisfaction, and R2 ⫽
.20 –.59 for turnover intentions. Using Cohen’s (1992) benchmarks
for small (R2 ⫽ .02), medium (R2 ⫽ .13), and large (R2 ⫽ .26)
effects, these effects ranged from near-medium to large. A power
analysis for the most complex regression equation embedded
within the primary analysis (i.e., with four predictors) indicated
that the present sample yielded a power of .97 to detect a medium
effect and .99 to detect a large effect.
Correlations
Descriptive statistics and correlations are presented in Table 1.
Cohen’s benchmarks for small (r ⫽ .10), medium (r ⫽ .30), and
large (r ⫽ .50) effect sizes are used to describe the magnitudes of
correlations. Consistent with prediction, supportive racial climates
and P–O fit were positively correlated with job satisfaction and
negatively correlated with turnover intentions. In addition, job
satisfaction and turnover intentions were negatively correlated.
Correlations ranged in magnitude from medium to large.
Tests of Competing Models
Mplus 6.1 (Muthén & Muthén, 2012) was used to test the
competing conceptual models (see Figure 1, Panel a, Panel b).
Before conducting the analyses, the data were screened for multivariate normality. Inspection of Mahalanobis distances indicated
that one case was a multivariate outlier (p ⬍ .001). Thus, the
subsequent analyses were conducted with maximum likelihood
estimation with mean-adjusted chi-square tests and robust standard
errors (MLM), which is more robust to nonnormality (Muthén &
Muthén, 2012). Because the models were fully saturated (i.e., all
possible direct and indirect paths were estimated) and nonnested,
the Akaike’s information criterion (AIC) and Bayesian information criterion (BIC) were used to compare model fit (Burnham &
Anderson, 1998). For both AIC and BIC, smaller values indicate
better fit. Guidelines suggest that AIC differences ⱕ 2 indicate no
substantial difference, 3–9 indicate some difference, and ⬎ 10
provide strong evidence of difference (Burnham & Anderson,
2002). With regard to BIC, differences ⬍ 2 provide weak evidence
Results
Before conducting the primary analyses, the data were screened
and determined to meet guidelines for univariate normality (i.e.,
skewness ⬍ 3.0 and kurtosis ⬍ 10.0; Weston & Gore, 2006). In
addition, standardized residuals for the subsequent regression analyses were less than three and Cook’s distances were less than one,
which suggest the absence of outliers that could significantly
Table 1
Correlations, Descriptive Statistics, and Cronbach’s Alphas of Variables of Interest
Variable
1.
2.
3.
4.
Person–organization fit
Racial climate
Job satisfaction
Turnover intentions
ⴱⴱⴱ
p ⬍ .001.
1
2
—
.45ⴱⴱⴱ
.50ⴱⴱⴱ
⫺.46ⴱⴱⴱ
—
.48ⴱⴱⴱ
⫺.35ⴱⴱⴱ
3
M
SD
Possible range
Skewness
Kurtosis
␣
—
⫺.46ⴱⴱⴱ
3.59
3.50
3.81
2.82
1.09
0.70
0.97
1.24
1–5
1–5
1–5
1–5
⫺0.83
⫺0.41
⫺0.64
0.09
0.12
0.69
⫺.25
⫺1.02
.88
.86
.96
.74
LYONS, VELEZ, MEHTA, AND NEILL
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478
of difference, 2–5 indicate some difference, 6 –9 provide strong
evidence of difference, and ⬎ 10 provide very strong evidence of
difference (Raftery, 1995).
Model 1. The observed direct and indirect relations estimated
in Model 1 are presented in Figure 2. The AIC and BIC for Model
1 were 828.52 and 859.78, respectively. Model 1 accounted for
20% of the variance in P–O fit, 33% of the variance in job
satisfaction, and 29% of the variance in turnover intentions. Direct
relations were largely consistent with bivariate correlations and
Dawis (1994) and Dawis and Lofquist (1993). That is, racial
climate yielded a significant unique positive link with P–O fit,
racial climate and P–O fit yielded significant unique positive links
with job satisfaction, and P–O fit and job satisfaction yielded
significant unique negative links with turnover intentions. However, the unique link of racial climate with turnover intentions was
nonsignificant.
To determine the significance of indirect relations, 95% confidence intervals (CIs; generated using MLM’s robust standard
errors) were examined. If the CI does not contain zero, the indirect
relation is significant at p ⬍ .05 (Mallinckrodt, Abraham, Wei, &
Russell, 2006). Consistent with prediction, racial climate yielded a
significant positive indirect link with job satisfaction through the
mediating role of P–O fit (B ⫽ .22, 95% CI [.079, .363],  ⫽ .16).
Racial climate also yielded a significant negative total indirect link
with turnover intentions via paths through P–O fit and job satisfaction (B ⫽ ⫺.47, 95% CI [⫺.701, ⫺.230],  ⫽ ⫺.26). In
addition, P–O fit yielded a significant negative indirect link with
turnover intentions via the mediating role of job satisfaction
(B ⫽ ⫺.11, 95% CI [⫺.213, ⫺.014],  ⫽ ⫺.10). Given the
nonsignificant direct link of racial climate with turnover intentions,
the corresponding significant indirect link reflects full mediation.
In contrast, given the significant direct links of racial climate with
job satisfaction and P–O fit with turnover intentions, the corresponding significant indirect links reflect partial mediation.
Model 2. Prior to conducting the analyses, the predictor, mediator, and moderator variables were centered to reduce multicollinearity (Aiken & West, 1991). The results of the analyses are
presented in Table 2. The AIC and BIC for Model 2 were 538.97
and 567.63, respectively. Model 2 accounted for 39% of the
variance in job satisfaction and 29% of the variance in turnover
intentions. As was the case for Model 1, P–O fit and racial climate
yielded significant unique positive links with job satisfaction, and
P–O fit and job satisfaction yielded significant unique negative
links with turnover intentions. In addition, as predicted, the P–O
Job
Satisfaction
.32***
-.28**
.35***
Racial
Climate
.45***
PersonOrganization
Fit
-.28**
Turnover
Intentions
-.09
Figure 2. Observed direct and indirect relations between variables of
interest in Model 1. Values reflect standardized coefficients. Dashed line
signifies a nonsignificant path. ⴱⴱ p ⬍ .01. ⴱⴱⴱ p ⬍ .001.
Table 2
Regression Analyses Testing Interactions in Model 2
Variable
B

[95% CI of ]
Criterion: Job satisfaction
P–O fit
.36
.41
[.25, .56]
Racial climate
.53
.38
[.21, .55]
P–O Fit ⫻ Racial Climate
.29
.23
[.04, .52]
Criterion: Turnover intentions
Job satisfaction
⫺.35 ⫺.27
[⫺.49, ⫺.06]
P–O fit
⫺.33 ⫺.29
[⫺.49, ⫺.09]
Racial climate
⫺.17 ⫺.10
[⫺.30, .11]
P–O Fit ⫻ Racial Climate ⫺.04 ⫺.03
[⫺.23, .18]
t
5.09ⴱⴱⴱ
4.33ⴱⴱⴱ
2.24ⴱ
⫺2.53ⴱ
⫺2.79ⴱⴱ
⫺0.90
⫺0.25
Note. P–O fit ⫽ person– organization fit.
p ⬍ .05. ⴱⴱ p ⬍ .01. ⴱⴱⴱ p ⬍ .001.
ⴱ
Fit ⫻ Racial Climate interaction was significant with job satisfaction as the criterion. The P–O Fit ⫻ Racial Climate interaction
accounted for 6% of the variance in job satisfaction beyond the
variance accounted for by the first-order terms. In contrast, the
P–O Fit ⫻ Racial Climate interaction was nonsignificant, with
turnover intentions as the criterion. The interaction accounted for
approximately 0% of the unique variance in turnover intentions.
Mplus was used to conduct simple slope analyses to determine
the nature of the significant P–O Fit ⫻ Racial Climate interaction
in relation to job satisfaction. Specifically, the simple slope analyses tested the direct link of P–O fit with job satisfaction at low (1
SD below the mean) and high (1 SD above the mean) levels of
racial climate. In addition, these analyses tested the conditional
indirect link of P–O fit with turnover intentions through job
satisfaction at low, mean, and high levels of racial climate.
The simple slope analyses indicated that at low levels of racial
climate, the link of P–O fit with job satisfaction was nonsignificant
( ⫽ .18, p ⫽ .17). However, when racial climate was high, the
link of P–O fit with job satisfaction was significant and positive
( ⫽ .64, p ⬍ .001). The nature of this interaction is depicted in
Figure 3. At low levels of P–O fit, individuals who perceived less
supportive racial climates and individuals who perceived more
supportive racial climates reported comparable levels of job satisfaction. However, as P–O fit increased, individuals with more
supportive racial climates experienced greater gains in job satisfaction than individuals with less supportive racial climates.
The significant P–O Fit ⫻ Racial Climate interaction predicting
job satisfaction indicated moderated mediation (Hayes, 2013).
Thus, we used Mplus to examine the indirect link of P–O fit with
turnover intentions at low, mean, and high levels of racial climate.
Results indicated that for individuals who reported poorer racial
climates, the indirect link of P–O fit with turnover intentions was
nonsignificant (B ⫽ ⫺0.06, 95% CI [⫺0.149, 0.039],  ⫽ ⫺0.05).
However, the indirect link of P–O fit with turnover intentions was
significant at mean and high levels of racial climates: B ⫽ ⫺0.13
(95% CI [⫺0.237, ⫺0.016]),  ⫽ ⫺.11; B ⫽ ⫺0.20, (95% CI
[⫺0.364, ⫺0.033]),  ⫽ ⫺0.18, respectively.
Model comparison. Comparisons of fit indices showed that
Model 2 yielded AICs and BICs that were 289.55 and 292.15
lower, respectively, than the AIC and BIC of Model 1. These
values provide strong evidence that Model 2 yielded better fit to
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AFRICAN AMERICAN EMPLOYEES AND THE TWA
Figure 3. Conditional direct link of person– organization (P–O) fit with
job satisfaction by levels of racial climate (Panel a) and conditional indirect
link of P–O fit with turnover intentions by levels of supportive racial
climate (Panel b). Variables were standardized; thus, 0 represents the
variables’ mean and ⫺1 and represents one standard deviation below and
above the mean, respectively.
the data than Model 1 (Burnham & Anderson, 2002; Raftery,
1995).
Discussion
Although prior studies have tested cultural adaptations of the
TWA with diverse groups (Lyons et al., 2005; Lyons & O’Brien,
2006; Velez & Moradi, 2012), such studies have used samples
with notably elevated SES relative to the general population. In
order to expand the generalizability of such cultural adaptations of
the TWA, we tested in the present study tenets of the theory with
479
a population with different financial circumstances—that is, economically distressed African American employees. In addition, we
compared two models regarding the role of a culturally salient
variable (racial climate) in the TWA. In Model 1, we tested Dawis
and Lofquist’s (1984) contention that culturally salient variables
would shape P–O fit, which would in turn be associated with job
satisfaction and turnover intentions. In contrast, in Model 2, we
examined racial climate as a moderator of the relations of P–O
fit with job satisfaction and turnover intentions, which is consistent with cultural critiques of the TWA (e.g., Fassinger,
2001; Rounds & Hesketh, 1994; Tinsley, 1993). Findings of this
study provide some support for traditional formations of the
TWA while also indicating potential points of divergence for
the population of interest. The results of this study can inform
career counseling and research with economically distressed
African American employees.
Bivariate correlations were largely consistent with hypotheses
and the predictive model of the TWA (Dawis & Lofquist, 1984).
That is, P–O fit was positively related to job satisfaction and
negatively related to turnover intentions, and job satisfaction was
negatively related to turnover intentions. Moreover, using Cohen’s
(1992) benchmarks, the magnitudes of these relations ranged from
near-large (i.e., correlations of P–O and job satisfaction with
turnover intention, both r ⫽ ⫺.46) to large (correlation of P–O fit
with job satisfaction, r ⫽ .50). Beyond these direct relations, both
Model 1 and Model 2 indicated that P–O fit yielded a negative
indirect link with turnover intentions via the partial mediating role
of job satisfaction. Thus, the results of this study support perceived
fit with one’s workplace organization as an important individualdifference variable that is associated with economically distressed
African American employees’ job satisfaction and turnover intentions. Although economically distressed populations may not experience as much work volition as other populations with regard to
choosing characteristics of their workplace (Duffy & Autin, 2013),
psychologists conducting career counseling with this population
should not dismiss the important role perceived fit plays in the
vocational functioning of this population.
Another goal of this study was to examine the role of a culturally relevant variable in the TWA’s predictive model. Consistent
with prior research with a well-educated sample of African American employees (Lyons & O’Brien, 2006), perceptions of supportive workplace racial climates were positively related to P–O fit and
job satisfaction and negatively related to turnover intentions. These
correlations ranged in magnitude from medium (correlation of
racial climate with turnover intentions, r ⫽ ⫺.35) to near-large
(correlation of racial climate with job satisfaction, r ⫽ .48). Beyond these bivariate associations, the two path models compared in
this study tested different formulations of racial climate’s contributions to the TWA’s predictive model. On the basis of postulations by the founders of the TWA (Dawis & Lofquist, 1984), we
tested in Model 1 racial climate as a conceptual precursor to P–O
fit and job outcomes. Results for this model indicated that racial
climate yielded a positive indirect link with job satisfaction via the
mediating role of P–O fit and yielded a negative indirect link with
turnover intentions via paths including P–O fit and job satisfaction.
Alternatively, Model 2 incorporated cultural critiques of the
TWA, which suggested that culturally relevant variables would
change the strength or nature of relations between TWA variables.
Thus, in Model 2, we tested racial climate as a moderator of the
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480
LYONS, VELEZ, MEHTA, AND NEILL
links of P–O fit with job satisfaction and turnover intentions. We
also tested the conditional indirect relation of P–O fit with turnover
intentions through job satisfaction at varying levels of racial climate. Results indicated that the P–O Fit ⫻ Racial Climate interaction in relation to job satisfaction was significant, although the
P–O Fit ⫻ Racial Climate interaction in relation to turnover
intentions was nonsignificant. The nature of the significant interaction was such that the association of P–O fit with job satisfaction
became stronger as racial climate became more positive (see
Figure 3, Panel a). Moreover, the negative indirect link of P–O fit
with turnover intentions via job satisfaction became stronger as
racial climate became more positive (see Figure 3, Panel b).
When comparing Models 1 and 2, fit indices indicated that
Model 2 yielded a better fit to the data than Model 1. Thus,
consistent with cultural critiques of the TWA (Fassinger, 2001;
Fitzgerald & Betz 1994; Rounds & Hesketh, 1994; Tinsley, 1993),
it appears that the relations between P–O fit and job outcomes may
depend, in part, on culturally relevant variables such as workplace
racial climate. That is, the direct association of P–O fit with job
satisfaction and the indirect association of P–O fit with turnover
intentions through job satisfaction became stronger as racial climate was perceived as more supportive of African American
employees. Thus, when workplaces affirm their employees with
regard to racial climate, the relations posited in the TWA are
supported. However, when racial climate is perceived as less
affirmative, the relations between fit, job satisfaction, and turnover
intentions are attenuated.
These findings suggest that racial climate is an important contextual factor to attend to when examining the job functioning of
economically distressed African Americans. Given the findings in
the present study, it is possible that when workplaces are perceived
to be less affirmative of their racial identities, these employees
may “disidentify” with the organization, making perceived fit
between oneself and one’s workplace organization a less salient
predictor of job functioning. In these cases, other factors—such as
salary, job security, and the like—may be more contextually
relevant factors. Such disidentification from one’s workplace has
been evinced in research on the consequences of negative cultural
experiences, including chronic stereotype threat (Woodcock, Hernandez, Estrada, & Schultz, 2012).
The Role of SES
Notably, in prior research with African American employees
reporting higher levels of formal education, largely employed in
“white collar” jobs, racial climate did not moderate the direct links
of P–O with job satisfaction or turnover intentions (Lyons &
O’Brien, 2006). Similar results were found in studies of welleducated lesbian, gay, and bisexual employees (Lyons et al.,
2005). These discrepant findings across samples beg the question:
Is affirmation of culture more salient for lower SES African
American employees than employees more securely situated in
terms of income and education? Prior research suggests that this
may be the case. African Americans of lower SES do report a
greater likelihood of experiencing racial discrimination and harassment than African Americans of higher SES (Brondolo et al.,
2009). Despite this, lower SES African Americans are less likely
to work in jobs protected by the Equal Employment Opportunity
Commission (EEOC), given that they may be more likely than
higher SES African Americans to be employed illegally or work in
smaller organizations not subject to such legislation (Burstein,
1985). Perhaps relatedly, middle-class African Americans are
more likely than working-class African Americans to file complaints with the EEOC (Dobbin, Sutton, Meyer, & Scott, 1993).
Therefore, those most likely to endorse the experience of racial
discrimination and harassment are the least likely to be protected
from it, potentially heightening the salience of racial climate in
shaping the relations of P–O fit, job satisfaction, and turnover
intentions for this population.
At the same time, the results of the present study are not
necessarily inconsistent with previous findings. Participants in the
present study reported a greater range of responses than observed
with prior samples (Lyons & O’Brien, 2006; Lyons et al., 2005;
Velez & Moradi, 2012). In previous tests of the TWA, researchers
reported cultural climate scores restricted to low and moderate
levels. Because in the present study we found that outcomes were
more difficult to predict with racial climate scores at low levels but
not moderate and high levels, this range restriction in the previous
studies might have limited previous researchers’ ability to reveal
moderation. Additionally, given that range restriction increases the
likelihood of committing a Type II error (Aguinis, Sturman, &
Pierce, 2008), the potential difficulty finding moderation may have
been heightened in previous studies.
Limitations
The implications of the present study should be interpreted with
consideration of its limitations. To start, it is conceivable that the
generalizability of the present study is limited given the potential
uniqueness of sample characteristics. Data for the present study
were collected at a social service agency representing a limited
geographical location. Furthermore, given that working-poor individuals generally underuse services for which they qualify (Kim,
1999), participants in the present study might possess needs that
are different from the general population of working-poor individuals or have a more acute sense of their needs. A final limitation
as is related to the sample in the present study was the use of
financial criteria to determine economic distress that fell below
criteria supplied by other researchers (e.g., Wicks-Lim, 2012) yet
above the criteria set by the federal government (U.S. Department
of Labor, 2013c). This lack of agreement on a clear definition of
the term working poor may result in difficulty discerning to whom
results of the present study generalize.
On a related note, measurement of SES varies throughout the
literature (e.g., Shavers, 2007). In most investigations, composites of SES are used that include some configuration of household income, occupation, occupational status (or parental occupational status), education, or perceived social class (e.g.,
Blustein et al., 2002). In the present study, education and
income data were collected after participants’ met the financial
prerequisites established by the data collection site (based on
household income and number of dependent household occupants). However, SES was not analyzed as a variable in the
present study. Additionally, psychological components of class
(e.g., social class worldview, experiences with classism) were
neither measured nor analyzed, which limit the ability of practitioners and researchers to establish the direct role of SES in
the TWA. However, the purpose of the present study was to
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AFRICAN AMERICAN EMPLOYEES AND THE TWA
determine the generalizability of the proposed relations among
variables in the TWA for economically distressed African
American employees. Future studies may more directly assess
the role of SES by comparing the fit of Model 2 in the present
study across different SES groups.
Another limitation of the present study was the use of crosssectional data, which precludes conclusions about temporal
precedence or causality. Certainly, future experimental and
longitudinal research can be designed to test the theoretically
proposed causal relations in the TWA as well as the potential
ability of workplace climates to influence workplace outcomes,
which has been suggested in previous experimental (Good &
Rudman, 2010; Magallares, Morales, & Rubio, 2011) and longitudinal (Pavalko, Mossakowski, & Hamilton, 2003) research.
Future experimental and longitudinal research would also allow
for assessment of actual workplace tenure rather than rely on
turnover intentions.
Finally, reading levels of established measures were modified
for the present study to capture potentially limited reading and
comprehension abilities of some participants. Despite the fact that
these measures displayed strong psychometric properties with the
present sample, as reflected in internal consistency estimates and
theoretically consistent correlations, more comprehensive measurement development may be beneficial.
Research and Clinical Implications
As this line of inquiry progresses, researchers and practitioners may benefit from an understanding of the role of context in
the prediction of TWA variables. More specifically, research on
TWA variables and relations for economically distressed African American employees might incorporate varied ecological
layers in analyses, including national concerns (e.g., ratio of
unemployed workers to job openings), organizational factors
(e.g., an organization’s financial health, presence of a critical
mass of culturally similar employees), in addition to personlevel variables such as educational opportunities, work history,
personal experiences with discrimination, and knowledge of
protective legislation.
To conclude, results from this study indicated that the TWA
has relevance for economically distressed African American
employees, when these employees work in racial climates
deemed as moderately and highly supportive. However, when
racial climates are not perceived as supportive, the ability to
predict who will be satisfied and who will remain with their
employers is compromised. Continuation of this line of inquiry
may yield a more holistic and accurate conceptualization of the
role of work in the lives of economically disadvantaged African
Americans that recognizes work as means of expressing one’s
vocational values.
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Received November 3, 2013
Revision received February 17, 2014
Accepted February 17, 2014 䡲
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