Running head: MANAGING HMIS
11.1. What are some of the critical success factors in HMIS implementation?
Such factors have a direct impact on the HMIS success and facilitate achievement of the
intended goals. The major CSF includes the HMIS perceived usefulness, perceived ease of use,
user’s attitude especially the liking or affection, self-efficacy or a user’s confidence to use the
system (Tan, 2010). Additionally, the level of training, top management support, and the
sufficiency related to IT infrastructure deployment including the database, network, and server to
support quality of work and job performance (Gladwin, 2013). Additionally, the system
reliability, the quality of information, and quality of vendor support after delivery of the system
all contribute towards determining the success of the HMIS to improve the evidence-based
service delivery to guarantee the operational excellence, cost effectiveness, and quality of patient
care (Tan, 2011).
11.2. Why is careful planning so important to HMIS implementation?
Planning helps align the project’s objectives into the organization’ culture as well as it
allows the project team to determine the feasibility and the scope of the project. Planning also
helps to identify the problem being addressed, what needs to be done, the expected results, and
how success will be evaluated (Asangansi, 2012). Good planning allow the project to divide the
project tasks through a work breakdown structure, estimate the resources needed and creation of
a project plan, as well as designing an introductory schedule providing the roadmap towards
achievement of the various tasks on the work breakdown structure (Tan, 2010).
Planning will also allow the project team to develop a communication plan, det...
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