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Comcast Discussion and Responses
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Comcast is one of the modern telecommunication conglomerates that has its headquarters
located in Philadelphia. So far, Comcast remains one of the largest telecommunications,
broadcasting, and even cable transmission when revenue generation is taken into accounts. The
company has got sets of communication interchange social connections like Facebook, Twitter,
Instagram, and the official website, which helps disseminate information between customers
while still acting as a link between the company and its esteemed customers.
Themes
One of the major themes discussed in the complaint management strategies that help
guide customers is to lodge a complaint through which some actions might be undertaken.
Moreover, through the Comcast Facebook page, the mission, vision, and company's values are
taken care of to help customers understand what they can expect from the company. (Cady et al.,
2011). Another theme is that the company's events are striving to fulfil values of becoming one
of the leading organisations in giving back to society by actively taking part in societal welfare.
Products also present itself as one of the themes through which the company us...