Description
Different groups think and learn differently. For example, some artists are more liberal and tend to respond better to creativity. Executives are more concerned with how the learning relates to the bottom line. Some say there are differences with how men and women learn.
Begin by choosing a particular group of adult learners for your project that you know needs training in something. You will work with this group of learners for the rest of your project deliverables, so choose wisely. Be sure to choose a group that you are very familiar with (for example, sales staff, administrative staff, executives, artists, engineers, nurses, or volunteers).
To complete this assignment, develop a minimum of 3 pages that respond to the bullet points below. You are not required to use sources, but if you do, be sure to acknowledge them in appropriate APA format.
- Summarize your understanding of the group and how you are familiar with them. Why did you select this group?
- What is it that this group needs to be trained on? Give as much detail as you can. Why do they need this training? Is there any current training? If so, how is it deficient?
- How would you teach this group differently than other types of groups?
Explanation & Answer
Attached. Please let me know if you have any questions or need revisions.
Outline
1. Sales staff
2. Criteria for choosing sales staff
3. Customer Relationship Management
4. Reasons for CRM
5. Deficiency of spreadsheet
6. Incorporation of industrial design elements
7. Methods of teaching CRM
8. Implementation
9. References
Running head: SALES STAFF TRAINING
1
SALES STAFF TRAINING
Student’s Name
Institution Affiliation
Class
Date
SALES STAFF TRAINING
2
As one of the leaders in the managerial positions regarding the training of staff present in
Target Company, I engaged the sales staff in training on the Customer relationship Management
systems to be effective and aid in the generation of more sales for the company. The sales staff
are usually responsible for selling services and products to the customers. They are essential to a
business since they provide an opportunity for customers to purchase the business products. The
sales staff are crucial in a company since they can turn potential customers to become loyal
customers of a business with excellent skills. Their responsibilities majorly are in the persuasion
of customers they have found and who seems potential in purchasing the company's products. A
profitable business should hire diverse wholesale teams who will work collaboratively, therefore,
coming up with innovative and effective methods o...
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