Columbia What Is the Probability that There Are No Customers in The System Ques

User Generated

onearf0315

Business Finance

Columbia College

Description

Given the following Operating Characteristics from a queuing model with time units specified in hours, answer the five questions:

Po = 0.2857

Lq = 0.4960

L = 1.6071

Wq = 0.0496

W = 0.1607

Pw = 0.3968

  1. What is the probability that there are no customers in the system?
  2. What is the average time, in minutes, a customer spends waiting and being served?
  3. What is the average time, in minutes, a customer waits in line before being served?
  4. What is the average number of customers in the system?
  5. If the system serves a customer every 6 minutes, what is the service rate?

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Explanation & Answer

Attached. Please let me know if you have any questions or need revisions.

Running head: MANAGEMENT SCIENCE

1

Management Science
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