BUS 211 Post University The Baldrige Principles Reflection Essay

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BUS211 – Baldrige Principles and Introduction to Quality Unit 8 Assignment: Reflection Paper Due Date: Thursday at 11:59 pm of Unit 8 Points: 100 Overview: As we have stated, self-assessment is a critical component of the Baldrige process. Accordingly, this assignment will require you to engage in a reflective process and allow you to develop and articulate your own thoughts on the concept of "quality", the Baldrige principles, organizational issues, personal and organizational learning, corporate responsibility, and other important ideas discussed in this course. Instructions: Your paper should cover:     A reflection of the Baldrige process and quality. Organizational issues Personal and organizational learning. Corporate responsibility Your paper should cover the issues above, address your learning experience in the course, and identify areas of your greatest (or least, if necessary) development or understanding. A welldeveloped paper will make reference to the Baldrige principles in a coherent and thoughtful way, introduce new thinking if appropriate, and show an understanding of the course materials and their application in an organizational or personal environment. Please write clearly and in a grammatically correct manner. Remember, clarity of presentation goes a long way in enhancing the credibility of the presentation. Requirements:     Length: a minimum of five pages, not including title or reference pages Resources: a minimum of four resources to back up your reflection Demonstrate a depth of thought and consideration worthy of a course in quality systems. The final product will be a paper that is double-spaced, APA formatted pages. Be sure to read the criteria by which your work will be evaluated before you write and again after you write. Evaluation Rubric for Unit 8 Assignment CRITERIA Reflection of the Baldrige Process and Quality Organizational Issues Personal and Organizational Learning Corporate Responsibility Resources Paper Length Clear and Professional Writing and APA Format Exemplary Proficient (16-18 Points) The reflection on the Baldrige process is present, but is missing minor details. Needs Improvement (13-15 Points) The reflection on the Baldrige process is present, but is missing key details. (19-20 Points) The reflection on the Baldrige process is clearly defined and presented, including all details. Organizational issues are clearly defined and presented, including all details. Personal and organizational learning is clearly defined and presented, including all details. Corporate responsibility is clearly defined and presented, including all details. (5 points) More than 4 resources More than 5 pages (9-10 points) Writing and format is clear, professional, APA compliant, and error free. Deficient (0-12 Points) The reflection on the Baldrige process is missing or poorly presented. Organizational issues are present, but is missing minor details. Organizational issues are present, but is missing key details. Organizational issues are missing or poorly presented. Personal and organizational learning is present, but is missing minor details. Personal and organizational learning is present, but is missing key details. Personal and organizational learning is missing or poorly presented. Corporate responsibility is present, but is missing minor details. Corporate responsibility is present, but is missing key details. Corporate responsibility is missing or poorly presented. (4 points) 4 resources (3 points) 2 resources (0 points) 0 resources 5 pages 4 pages 0-3 pages (7-8 points) Few errors that do not impede professional presentation. (5-6 points) Significant errors that do not impede professional presentation. (0-4 points) Errors impede professional presentation; guidelines not followed.
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Outline for The Baldrige Principles
1.1 Introduction
Quality Baldrige principles are useful tools that institute positive management changes to
enhance process alignment to deliver greater efficiencies responsibly. Such efficiencies result
from increased employee and customer satisfaction that ensures improved performance
outcomes. As organizations grow in complexity due to their dynamic nature, they face complex
and sophisticated challenges in determining the key drivers that can accommodate such dynamic
and emerging changes to enhance organizational effectiveness.
1.2 The Three Useful Approaches
Indeed, three useful approaches, including total quality management, reengineering, and
downsizing, have been used to enhance organizations' effectiveness. Here, most companies pay
more attention to comprehensive quality management to various performance measures and
quality. The continued problems, such as lack of enthusiasm revealed by such approaches, made
the organizations seek other standards, procedures, principles, and policies beneficial in
enhancing their effectiveness.
1.3 The Baldrige Principles
The Baldrige criteria play a significant role in measuring financial performance and broadly
incorporating a range of constituents. It emphasizes the developing, deploying, and integration
process to align the strategic planning process regarding organizations. Besides, the criteria help
improve companies' quality and productivity by enhancing awareness of excellence and
outstanding excellence. It is an element that achieves a competitive advantage for organizations.
The Baldrige principles enhance dramatic and fundamental change. The concept of quality
ensures innovation that intrinsically links all sectors to improve interdependence for mutual

success. Organizations need to produce quality goods and services to meet the standards of the
workforce.
1.4 Teaming
Teaming defines how firms learn, innovate, and compete for knowledge economy to understand
the essential activities and conditions that facilitate success. the process describes how the work
gets done through leaders and ways a safe interpersonal environment enables people to focus on
innovation. Such principles ensure leadership practices that result in the effective enhancement
of team-based learning infrastructure responsible for supplying specific strategies to improve the
organizational routines and performance.
1.5 Continuous Organizational Learning
Continuous learning enables individuals to investigate and find new techniques and measures to
predict and solve risks and uncertainty. For instance, a learning framework helps leaders develop
a rewarding collaborative effort to promote innovation for implementation. The implementation
process accommodates open membership and recognizes other people's perspectives concerning
the subject matter to ensure a common interest. For instance, preparation provides proper
training and team building by identifying others' strengths, hopes, fears, and weaknesses. As a
result, team members refine their skills and integrate their actions.
2.1...


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