The global economy has created new realities for businesses, and the need for understanding differing communication practices and cultural values is greater than ever, particularly with regard to the surging economies in the East. Working in multicultural work groups is a new workplace reality that has created a greater need to understand how to lead these groups to maximize the quality and effectiveness of multicultural group work. Cultural differences exist regarding the importance and value of leadership. Still, much remains to be understood as to the way in which culture influences leadership and organizational processes. To what extent do cultural forces influence the expectations that individuals have for leaders and their behavior, for instance? What principles of leadership and organizational processes transcend cultures? This article is primarily directed to an American audience and uses a discursive leadership approach to provide a better understanding of how different leadership styles affect group member interaction in multicultural groups involving participants from American and East Asian cultures. Our results demonstrate that differing discursive leadership styles can affect the participation and contribution of members and may affect their feelings of inclusion and satisfaction within the group. Our results also provide evidence that particular styles of and approaches to leadership may not be as successful with all cultural groups.
Nov 20th, 2014
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