MGT 312 Saudi Electronic University Week 7 The Decision Making Process Questions

Content Type

User Generated

User

znmm1520

Subject

Business Finance

Course

mgt 312

School

Saudi electronic university

Department

MGT

Description

use Times New Roman Font 12 for all your answers

WORD format only

mo matching ratio

Unformatted Attachment Preview

College of Administrative and Financial Sciences MGT 312 Term-II, 2020-2021 Assignment 1 Deadline: End of Week 7, 06/03/2021 @ 23:59 Course Name: Student’s Name: Course Code: Student’s ID Number: Semester: II CRN: Academic Year: 1440/1441 H For Instructor’s Use only Instructor’s Name: Students’ Grade: Marks Obtained/Out of Level of Marks: High/Middle/Low Instructions – PLEASE READ THEM CAREFULLY • The Assignment must be submitted on Blackboard (WORD format only) via allocated folder. • Assignments submitted through email will not be accepted. • Students are advised to make their work clear and well presented, marks may be reduced for poor presentation. This includes filling your information on the cover page. • Students must mention question number clearly in their answer. • Late submission will NOT be accepted. • Avoid plagiarism, the work should be in your own words, copying from students or other resources without proper referencing will result in ZERO marks. No exceptions. • All answered must be typed using Times New Roman (size 12, double-spaced) font. No pictures containing text will be accepted and will be considered plagiarism). • Submissions without this cover page will NOT be accepted. Course Learning Outcomes-Covered • • • • Demonstrate a solid understanding of decision making process for complex issues pertaining to business environment both internally and externally. (1.2) Identify ethical issues and dilemmas that businesses often face and employ ethical standards in all manners and circumstances. (1.4 & 3.3) Apply and analyze various concepts of problem solving in diverse contexts and business situations. (1.5 & 2.2) Identify and analyze different perspectives on understanding problems for different situations. (3.1) Critical Thinking Case studies: Mr. Khaled is the HR manager in Alkhalili Company. Alkhalili Company is in construction business. In COVID-19, construction industry were affected a lot. Alkhalili Company were also affected and lost several projects. Some projects were gone in heavy loss. Company has decided to downsize its work force. KHALID was in such a situation that telling the truth about staff layoff to his friends will make him disloyal to the company. At the same time hiding about staff layoff from his close friend will make Khaled disloyal towards his friend. In this case, Khaled may find it difficult to find out all facts especially the time workers would take to find a new Job .Khaled, the workers, His Boss, society, the company are the affected stakeholders. The right of both the workers and company to know and hide about layoff and the loyalty that company and workers expect from Khaled are the main ethical issues Khaled face. The consequences of telling and hiding about the staff layoff would be, Khaled may lose his job, workers will get time to find other placement, Khaled will remain in good book of management or workers have to suffer from sudden job loss. Anyway, before reaching a conclusion Khaled should have to think about the duties towards company as an employee also about how society is going to value him by the decision he take. However, Khaled can warn both employees and management like not to make any big financial commitment or about the after effect of hiding the layoff truth from employees. At last Khaled must take a decision considering all these factors and should have the gut to stand on the decision taken by him. Assignment Question(s): 1. Identify the problem. What are the other sub problems? (Marks 05) [Word count: 100-300] [0.5 Marks] a. Main problem: …………………………………….. b. Other problems: 2. Write the problem statement document? [Word count: 200-400] [1 Mark] 3. Identify the Cause of the problem through 5 Why Technique [Word count: 150-300] [1.5 Mark] a. Why-1 b. Why-2 c. Why-3 d. Why-4 e. Why-5 4. Gather information: What information should you gather that would be helpful to know before making a decision? [Word count: 200-400] [0.5 Marks] 5. Consider the various choices of solution? [Word count: 100-300] [0.5 Marks] 6. What are ethical issues in this case? How you can resolve these ethical issues? [Word count: 200-400] [1 Mark]
Purchase answer to see full attachment

Tags: cost benefit analysis Brainstorming method employees salaries organizations operate statement document

User generated content is uploaded by users for the purposes of learning and should be used following Studypool's honor code & terms of service.

Explanation & Answer

Attached. Please let me know if you have any questions or need revisions.

1

Critical Thinking Case Study
Student's Name
Professor
Course
Date

2

The Problem and Subproblems
a. In the case study about Khalid, the decision-making process is the primary problem
presented. Organizations operate by decisions made by people. Managers can staff, plan,
control, lead, and organize their team by executing decisions. In nearly all legal entry
organizations, the management gives individuals instructions to ensure that the firm has a
carefully-crafted strategy. The strategy helps to assure its overall usefulness of the
organization (Judge et al., 2017). Both the company and workers have the right to hide
and know any given information concerning the organization's well-being. In this case,
Khalid had access to the information about the company's decision to downsize its
workforce, but he could not tell his friend about the layoff because he would be disloyal.
Khalid would face harsh consequences like losing his job suddenly if he risked telling the
staff and his friend. Therefore, before reaching any conclusion and making a decision,
one should about the population that the decision made is going to directly or indirectly
affect and value their value to society.
b. Other problems found in the case study are loyalty, loss of heavy projects, and lack of
funds to pay the workers. In this case, Khaled felt like if he tells his friends, he will be
disloyal to the company, and if Khaled hides from them, he will still be unfaithful to
them. The construction industry was primarily affected by COVID-19 and lost several
projects generating funds for employee's salaries.
The process of decision-making starts when the manager detects the actual problem.
Problem Statement
The accurate statement of the problem affects all the following steps. Every step in the
decision-making process will base on an incorrect starting point if the problem is defined

3

inaccurately. The manager can help determine a correct problem in a circumstance by separately
identifying the problem from its symptoms. Solving a problem is an investigative procedure used
to recognize the possible answers to the present situation. Making decisions is part of problemsolving. Problem-solving is a complex process, and decisions will have to be on the way.
Decision-making is a choice through the use of an individual's decision.
Five “Whys Technique” of Getting to the Root of Decision-Making Process Problem
a. Why: Khaled failed to take the necessary action and tell his friend and the rest of the
workers the truth about the company's final decision to downsize its workforce
b. Why: He was in a situation that telling his friends the truth on staff layoff will make him
disloyal to the company, and at the same time, hiding it from his best friend will make
him untrue to the friend.
c. Khaled finds it challenging to get all facts, especially the time employees would take to
get the latest employment.
d. Why: The workers, Khaled, the company, his boss, the society are the stakeholders
affected. The company and the workers' right to hide and know the truth about the loyalty
and the layoff that the workers and the company expect from Khaled are the major ethical
issues faced by him.
e. Why: The consequences of hiding and talking about the layoff would be, wo...