Rasmussen College Business Training or Development Event Essay

User Generated

crathva86

Business Finance

Rasmussen University

Description

Creating a training or development event for employees does not begin with a PowerPoint or manual. Rather, it begins with analysis and assessment of the people, the organization, the desired outcome, and consideration of the most effective methods to achieve the desired outcome.

For this assignment you will review the organization and audience analysis below. You will apply this analysis to complete a training overview. Be sure to address all of the bulleted items outlined in the training overview.

Organization Analysis and Audience Analysis

  • Organization Analysis:
    • Parker and Parker, LLC is an HR outsourcing organization specializing in helping healthcare organizations with their HR functions. The organization employs 42 human resource professionals and four assistant directors across eight states.
    • Mission Statement: We provide stress-free HR support and solutions.
  • Audience Analysis:
    • The target audience of this training comprises of the 16 entry-level college graduate employees. Because Parker and Parker, LLC is an international organization, employees are disbursed throughout eight states and two areas of Prague most communication is written, and computer mediated. Miscommunications have occurred because of different levels of fluency in English and Czech as well as cultural differences that impact communication preferences. A few clients have expressed concern about the quality of Parker and Parker’s work overall if employees cannot communicate effectively in both languages. Teams within the organization have also struggled to meet deadlines due to miscommunications and conflicts.
    • The largest challenge facing Parker and Parker is the remote global nature of the workforce. Employees will have to train online when and where it is convenient to them. Another challenge is the lack of interest in language learning as indicated in an employee survey conducted 6 months ago. Most employees in the US were resistant to learning Czech.
    • The target audience will benefit from this training as effective communication prevents misunderstandings, increases client satisfaction, and protects the organization legally.

Complete a Training Overview

Prepare a Training Overview based on the information above. Be sure to include:

  • a brief yet informative description of the training.
  • an explanation of the learning theory that serves as a framework for the training (Knowles’ Principles of Andragogy, Transformational Learning, Experiential Learning).
  • Demonstrate an understanding of cultural differences and the importance of respect and inclusion.
  • a list of three to five objectives written in the “to + verb” format. Note: Be sure to address the global cultural differences challenging the organization’s effective teamwork in this list of objectives.
    • Examples: By the end of the training, participants will be able
      • To write a three-paragraph memo with…
      • To recognize and correct…
  • a statement of the desired outcome for the organization.
    • Examples:
      • To decrease waste by 10-15% by end of Q3.
      • To decrease chemical burns in the Southeast plants by 50% within 3 months of implementation.
      • To create at least three cross functional remote teams in Q1 using technology to facilitate communication and collaboration.Creating a training or development event for employees does not begin with a PowerPoint or manual. Rather, it begins with analysis and assessment of the people, the organization, the desired outcome, and consideration of the most effective methods to achieve the desired outcome.
        For this assignment you will review the organization and audience analysis below. You will apply this analysis to complete a training overview. Be sure to address all of the bulleted items outlined in the training overview.
        Organization Analysis and Audience Analysis
        • Organization Analysis:
          • Parker and Parker, LLC is an HR outsourcing organization specializing in helping healthcare organizations with their HR functions. The organization employs 42 human resource professionals and four assistant directors across eight states.
          • Mission Statement: We provide stress-free HR support and solutions.
        • Audience Analysis:
          • The target audience of this training comprises of the 16 entry-level college graduate employees. Because Parker and Parker, LLC is an international organization, employees are disbursed throughout eight states and two areas of Prague most communication is written, and computer mediated. Miscommunications have occurred because of different levels of fluency in English and Czech as well as cultural differences that impact communication preferences. A few clients have expressed concern about the quality of Parker and Parker’s work overall if employees cannot communicate effectively in both languages. Teams within the organization have also struggled to meet deadlines due to miscommunications and conflicts.
          • The largest challenge facing Parker and Parker is the remote global nature of the workforce. Employees will have to train online when and where it is convenient to them. Another challenge is the lack of interest in language learning as indicated in an employee survey conducted 6 months ago. Most employees in the US were resistant to learning Czech.
          • The target audience will benefit from this training as effective communication prevents misunderstandings, increases client satisfaction, and protects the organization legally.
        Complete a Training Overview
        Prepare a Training Overview based on the information above. Be sure to include:
        • a brief yet informative description of the training.
        • an explanation of the learning theory that serves as a framework for the training (Knowles’ Principles of Andragogy, Transformational Learning, Experiential Learning).
        • Demonstrate an understanding of cultural differences and the importance of respect and inclusion.
        • a list of three to five objectives written in the “to + verb” format. Note: Be sure to address the global cultural differences challenging the organization’s effective teamwork in this list of objectives.
          • Examples: By the end of the training, participants will be able
            • To write a three-paragraph memo with…
            • To recognize and correct…
        • a statement of the desired outcome for the organization.
          • Examples:
            • To decrease waste by 10-15% by end of Q3.
            • To decrease chemical burns in the Southeast plants by 50% within 3 months of implementation.
            • To create at least three cross functional remote teams in Q1 using technology to facilitate communication and collaboration.

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Explanation & Answer

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Parker and Parker, LLC
Outline
Introduction
Interpersonal Communication Training Overview
Parker and Parker, LLC's primary challenge is the workforce's remote global nature, which has
been attributed to frequent miscommunications. Miscommunication is a threat to the
organization's workflow, as evident in the struggles to meet deadlines because the employees are
unable to communicate efficiently in both English and Czech languages.
Thesis Statement
Therefore, the interpersonal training should be scheduled when all the employees are available,
and a communication specialist is invited to educate the members on both written and speaking
skills and motivate them to learn the Czech language.
1st Paragraph
Transformative Learning Theory for the Training
Since this training's target audience comprises 16 entry-level college graduate employees, the
most appropriate learning theory for the training is transformative learning, which focuses
explicitly on adult education and young adult learning.

2nd Paragraph
Importance of Cultural Differences, Respect and Inclusion
Culture is integral in modifying a person's communication style since the culture in which a
person is socialized influences how they communicate or the spoken language.
3rd Paragraph
The Training Objectives


To understand the essence of effective communication and speaking fluently.



To embrace the cultural differences within the organization and respect each other.



To eliminate the barriers to...


Anonymous
Really helpful material, saved me a great deal of time.

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