Description
Assessments are valuable in planning for culturally competent service delivery. In identifying relevant information, assessments must survey the community, clients served, and the program or services offered. Each assessment has two key goals: to determine how culturally competent the agency’s services are and to provide information for a long-term improvement and sustainability plan. According to the Substance Abuse and Mental Health Services Administration (SAMHSA), assessment focuses on the following questions:
- What is the composition of the local population?
- Are all those who need care being served in the program?
- What is the level of satisfaction with the program among clients from minority groups?
- How prepared and competent is the program to meet the treatment needs of the diverse groups in the community?
For this assignment:
1. Research a program within a human services agency.
2. Write a 3-4-page paper in which you use the questions provided by SAMHSA (above) to assess the program.
- Who are the clients being served?
- What is the referral process?
- What is the completion rate for the program?
- Are the clients satisfied?
3. Evaluate the effectiveness of the program in meeting the needs of the population it intends to serve.
This essay must follow all APA style (Links to an external site.) formatting requirements. For further guidelines on your paper, refer to the Essay Rubric (see attachment)
Resources:
- Performing Cultural Competence Assessment (Links to an external site.)This web link includes the Cultural Competency and Community Assessments for service delivery.
- Community Advancement Network (Links to an external site.) This web link includes resources to understand diversity and inclusion.
- Natural Center for Cultural Competence (Links to an external site.) This web link provides a variety of resources and assessments to enhance individual and organizational cultural competency.
- Organization Assessments for Cultural Competency (Links to an external site.) This web link includes a variety of tools and samples related to organizational assessment for cultural competency.
- 10 Qualities of Culturally Competent Leaders (Links to an external site.) This web link includes a blog article related to the qualities of culturally competent leaders.
- The Culturally Competent Leader *(click on read full text) The web link leads to a book chapter about culturally competent leaders.
- Wilmington University Library (login details will be provided)
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Explanation & Answer
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Running head: SUBSTANCE ABUSE AND MENTAL HEALTH SERVICES
ADMINISTRATION
The Substance Abuse and Mental Services Administration
Student’s Name
Course
Institution Affiliation
1
SUBSTANCE ABUSE AND MENTAL HEALTH SERVICES ADMINISTRATION
2
The Substance Abuse and Mental Services Administration
The Substance Abuse and Mental Services Administration is a human service agency that
works to help people with mental illnesses as well as substance abuse. This program increases
the access to healthcare and rehabilitative services as well as offers access to preventative
treatment to mitigate chances of additional disability, death, and illness because of chronic
illnesses. Moreover, this program also works in reducing the cost of societies on substance abuse
and mental illnesses. The program prioritizes prevention to assist mitigate mental illness and
substance abuse risks within various communities for its achievement. Besides, the program
partners with the justice system to mitigate society's costs caused by traumas related to substance
and mental illnesses. Moreover, the Substance Abuse and Mental Services Administration
improves the public awareness of its subject in societies. This paper further discusses the clients
being served in the SAMHSA program, the referral process, the program's completion rate, and
clients' satisfaction.
Clients Being Served
McCance-Katz (2018) states that the Substance Abuse and Mental Services
Administration program serves clients with mental disorders and drug abusers. SAMSHA mainly
focuses on the local population with approximately eighty percent of its mental health funding
services and supports for adults, youth, and children with serious disorders. Mo...