OL 668 Final Project Milestone Two Guidelines and Rubric Analysis and Recommendations Part II: Cultural Gaps Overview: In Milestone One, you analyzed Nimble Storage’s mission statement after reading the Nimble Storage: Scaling Talent Strategy Amidst Hyper-Growth case study. For this milestone, you will compose an analysis of the cultural gaps that the company may need to fill in order to enhance its business practices. In addition to composing this analysis, this milestone also requires you to continue populating the necessary rows of the PESTEL Analysis Worksheet. This worksheet will be used as a visual aid to help you understand the data necessary to determine the steps Nimble Storage will need to take in order to go global. Each time you populate this worksheet (this is the second time), you will work through the characteristics of different countries/regions. As you continue to fill out the PESTEL Analysis Worksheet to use as a visual aid, be sure to save the document after you submit it to your instructor, as you will be expected to apply the feedback you receive and build on your spreadsheet again in Milestone Three. Note: In your final project, you will be asked to assess the cost of employee turnover. You have been provided with a Cost of Turnover Worksheet that can help you visualize the cost. As you complete this milestone, refer to this worksheet as a visual aid. You do not need to populate this worksheet at this time in the course, but it will be useful as you complete your final project. Useful article: How Much Does Your Employee Turnover Cost?: This resource will give you useful information to assess how value of your employee turnover cost. Prompt: For this milestone, complete Parts 1 and 2 below: o Part 1: Worksheet Activity Using the PESTEL Analysis Worksheet, populate the third, fourth, and fifth rows: China, Japan, and Europe. Filling out these rows will help you visualize global values (such as each country’s cultural and political trends) and will assist you as you work toward completion of your final project. o Part 2: Composition Write a 3- to 4-page paper that assesses Nimble Storage, using the PESTEL analysis and Hofstede’s four cultural dimensions as a guide. Business Practice Analysis: In this part of the assessment, you will analyze the current business practices of the organization for how they operate globally. Then you will illustrate the potential benefits and challenges to the organization regarding its adoption of a more geocentric focus. Recommendations: In this part of the assessment, you will compile a series of recommendations for the leadership of the organization regarding how the organization can adopt a more geocentric focus with its business practices. Specifically, the following critical elements must be addressed: I. II. III. PESTEL Analysis Worksheet a. Populate the third, fourth, and fifth rows (China, Japan, and Europe) as specified in the prompt. Business Practice Analysis a. Determine gaps in the organization’s current practices within the global market that are relevant to the human resources team of the organization. b. Illustrate the potential gains for the organization regarding their business practices if they adopt a more geocentric focus. Be sure to support your response with examples. What will be the benefit for the business of the organization should they adopt a more global approach? c. Illustrate the potential gains for the organization regarding their employee collaboration if they adopt a more geocentric focus. Be sure to support your response with examples. Recommendations a. Recommend strategies or activities that the organization could implement to improve interpersonal relationships between employees and across global boundaries. Be sure to support your response with a brief cost-benefit analysis to demonstrate the value of such activities to the organization. Guidelines for Submission: Your paper must be submitted as a 3- to 4-page Microsoft Word document with double spacing, 12-point Times New Roman font, one-inch margins, and at least three sources cited in APA format. Separately, for your PESTEL Analysis Worksheet, you must complete the third, fourth, and fifth rows and submit the worksheet. Critical Elements PESTEL Analysis Worksheet Business Practice Analysis: Within the Global Market Proficient (100%) Populates the third, fourth, and fifth rows as specified in the prompt Determines gaps in the organization’s current practices within the global market Business Practice Analysis: Business Practices Illustrates the potential gains for the organization regarding its business practices if it adopts a more geocentric focus, supporting response with examples Needs Improvement (80%) Populates only a portion of the prompted material in the worksheet Determines gaps in the organization’s current practices within the global market, but determination is cursory or illogical Illustrates the potential gains for the organization regarding its business practices if it adopts a more geocentric focus, supporting response with examples, but evaluation is cursory, illogical, or there are gaps in supporting examples Not Evident (0%) Does not populate the prompted portion of the worksheet Does not determine gaps in the organization’s current practices within the global market Value 10 Does not illustrate the potential gains for the organization regarding its business practices if it adopts a more geocentric focus 21 21 Business Practice Analysis: Employee Collaboration Illustrates the potential gains for the organization regarding its employee collaboration if it adopts a more geocentric focus, supporting response with examples Recommendations: Interpersonal Relationships Recommends strategies or activities that the organization could implement to improve interpersonal relationships between employees and across global boundaries, supported with a brief costbenefit analysis Articulation of Response Submission has no major errors related to citations, grammar, spelling, syntax, or organization Illustrates the potential gains for the organization regarding its employee collaboration if it adopts a more geocentric focus, supporting response with examples, but evaluation is cursory, illogical, or there are gaps in supporting examples Recommends strategies or activities that the organization could implement to improve interpersonal relationships between employees and across global boundaries, supported with a brief costbenefit analysis, but recommendations are cursory, illogical, or there are gaps in the cost-benefit analysis Submission has major errors related to citations, grammar, spelling, syntax, or organization that negatively impact readability and articulation of main ideas Does not illustrate the potential gains for the organization regarding its employee collaboration if it adopts a more geocentric focus 21 Does not recommend strategies or activities that the organization could implement to improve interpersonal relationships between employees and across global boundaries 21 Submission has critical errors related to citations, grammar, spelling, syntax, or organization that prevent understanding of ideas Total 6 100% Uncertainty Individualist or AvoidanceCollectivist Culture Low/Medium/High Geographic Region/Country Name of Organization Power Distance Low/Medium/High United States Nimble Storage Low Medium Individualist High High Collectivist Brazil China Japan Europe India Middle East France Masculine or Feminine Culture Long-Term Orientation Low/Medium/High Political Factors Economic Factors Masculine Low Democracy Largest economy of the world Intermediate Medium Proactive & stable Booming economy. High growth potential Social Factors Technological Factors Aging population leading Innovation and technology to potential serious labor are the cornerstone shortage Formalism. "Jeitinho". 20% of the population living under the poverty line Weaker technological infrastructure Environmental Factors Legal Factors Diverse biotas, climates and geologies. Mostly temperate climate. Federal system of government Deforestation, acid rain, endangered species, air pollution, waste disposal, introduction to foreign species Civil Law country OL 668 Final Project Guidelines and Rubric Overview In an increasingly global world, it is paramount for organizational and HR professionals to maintain cultural competencies when conducting business. Unfortunately, while many organizations are global, they do not always conduct business in the most globally appropriate ways. Employees may not understand there are different social, cultural, legal, and moral norms between countries. Equally important is to understand how these differences, if not managed well, can negatively impact organizational effectiveness and performance. The final project for this course is the creation of a business practice analysis with recommendations. The final product represents an authentic demonstration of competency because it will ask you to situate strategic human resource management in the global stage, focusing on a wide range of issues related to global markets, global security, managing an international workforce, effective cross-cultural management and communication, and diversity in the workplace. The emphasis is placed on how businesses can become more competitive by leveraging an effective HR plan for diversity and international business. The project is divided into three milestones, which will be submitted at various points throughout the course to scaffold learning and ensure quality final submissions. These milestones will be submitted in Modules Two, Four, and Seven. The final product will be submitted in Module Nine. In this assignment, you will demonstrate your mastery of the following course outcomes:      Determine gaps in the alignment of organizational business practices relevant to human resources management with geocentric perspectives Illustrate the benefits of incorporating geocentric human resources management strategies into organizational practices Recommend organizational technological improvements for human resources processes that reduce global barriers Recommend strategies for anticipating and mitigating potential risk events regarding human resources management through analyses of political trends Make recommendations for fostering organizational cultural competence and the development of interpersonal relationships over global boundaries Prompt For the summative assessment, you will imagine you are a human resources professional working at a prominent global company. There have been recent concerns regarding how the organization has been conducting business in the global market, and it has tasked you with identifying problems and recommending solutions. You will analyze information from the case study Nimble Storage: Scaling Talent Strategy Amidst Hyper-Growth for how the organization’s business practices have aligned with more geocentric perspectives, identifying potential gaps in its current practices. You will then make a series of recommendations directed to leadership for addressing identified gaps and ensuring a successful transition regarding your proposed changes. As a start to your analysis of Nimble’s Storage, you may need to research beyond the case study to get a full understanding of Nimble's mission, vision, and culture. Visit the Nimble Storage website to further explore the company. Specifically, the following critical elements must be addressed: I. Business Practice Analysis: In this part of the assessment, you will analyze the current business practices of the organization for how it operates globally. Then you will illustrate the potential benefits and challenges to the organization regarding its adoption of a more geocentric focus. A. Determine gaps in the organization’s current practices within the global market that are relevant to the human resources team of the organization. B. Determine gaps in the organization’s current practices within the organization that are relevant to the human resources team of the organization from a geocentric perspective. What issues or problems are present regarding the organization’s accommodations for global employees? C. Determine gaps in the technological tools and structure of the organization that should be considered when working within a global structure. D. Analyze the mission statement of the organization against the needs of a global organization. Are the annual goals and objectives appropriate for a global company? Does the organization appropriately present itself as a global company? E. Illustrate the potential gains for the organization regarding its business practices if it adopts a more geocentric focus. Be sure to support your response with examples. What will be the benefit for the business of the organization should it adopt a more global approach? F. Illustrate the potential gains for the organization regarding its employee collaboration if it adopts a more geocentric focus. Be sure to support your response with examples. G. Determine critical success factors for the organization for transitioning from an ethnocentric approach to a geocentric focus and achieving potential gains. What critical success factors must be considered when making such a transition? How do those critical success factors help achieve those potential gains? H. Analyze global political trends for potential risk events regarding human resource management that the organization might have to consider in the future. II. Recommendations: In this part of the assessment, you will compile a series of recommendations for the leadership of the organization regarding how they can adopt a more geocentric focus with their business practices. A. Recommend strategies for accommodating current and future global political changes that will be managed in the organization. Be sure that your response addresses previous analysis regarding risk events. For instance, you could consider how the organization should go about operating in an ever-changing political atmosphere. B. Recommend strategies for accommodating current and future technological developments. How should the organization establish and maintain technology? C. Recommend strategies or activities that the organization could implement to improve interpersonal relationships between employees and across global boundaries. Be sure to support your response with a brief cost-benefit analysis to demonstrate the value of such activities to the organization. D. Recommend technological tools and improvements that could reduce global barriers between employees and other stakeholders. Be sure to justify your response. E. Make revisions to the mission statement of the organization that will standardize organizational values across cultural lines. Be sure to justify your response. F. Explain how these recommendations should be implemented as to avoid risk events, and justify your response. For instance, you could consider how you would go about implementing these recommendations to avoid any potential issues. G. Make recommendations as to how you would advise the organization regarding how to make the organization more global while maintaining its unique identity. Be sure to justify your response. Milestones Milestone One: Analysis and Recommendations Part I: Technological Gaps In Module Two, you will submit Milestone One. In this assignment, you will compose an analysis of the mission statement of Nimble Storage, the storage company that is the focus of your case study: Nimble Storage: Scaling Talent Strategy Amidst Hyper-Growth. In your analysis, you will be asked to determine if the annual goals and objectives set by the company constitute an appropriate business practice for a company wishing to go global. You will also be asked to assess the technological gaps in the company. In addition to composing this analysis, this milestone also requires you to begin populating an Excel spreadsheet: PESTEL Analysis Worksheet. For this portion of the PESTEL Analysis Worksheet, you will populate the first two rows: United States and Brazil. Although this is separate from your milestone composition, you must upload the worksheet for review and instructor feedback. The purpose of completing the PESTEL analysis is to give you a global perspective as you work through the final project. This worksheet will be used as a visual aid to help you understand the data necessary to determine the steps Nimble Storage will need to take in order to go global. This milestone will be graded with the Milestone One Rubric. Milestone Two: Analysis and Recommendations Part II: Cultural Gaps In Module Four, you will submit Milestone Two. For this milestone, you will compose an analysis of the cultural gaps that Nimble Storage may need to fill in order to enhance its business practices. Additionally, you will be asked to illustrate the potential gains for the organization regarding its employee collaboration if it adopts a more geocentric focus. In addition to composing this analysis, this milestone also requires you to continue populating the necessary rows of the PESTEL Analysis Worksheet. Each time you populate this worksheet (this is the second time), you will work through the characteristics of different countries/regions. For this portion of the PESTEL Analysis Worksheet, you will populate the rows: China, Japan, and Europe. This milestone will be graded with the Milestone Two Rubric. Milestone Three: Analysis and Recommendations Part III: Global Political Trends In Module Seven, you will submit Milestone Three. In this milestone, you will make your final recommendations necessary for Nimble during its global expansion and compose a short paper of your findings. You will also be asked to consider the critical success factors necessary and to determine how those critical success factors help achieve those potential gains. In addition to writing this short paper, this milestone also requires you to finish populating the remaining rows of the PESTEL Analysis Worksheet: India, Middle East, and France. This milestone will be graded with the Milestone Three Rubric. Final Submission: Business Practice Analysis with Recommendations In Module Nine, you will submit your final project. It should be a complete, polished artifact containing all of the critical elements of the final product. It should reflect the incorporation of feedback gained throughout the course. This submission will be graded with the Final Project Rubric. Deliverables Milestone Deliverable Module Due Grading One Analysis and Recommendations Part I: Technological Gaps Analysis and Recommendations Part II: Cultural Gaps Analysis and Recommendations Part III: Global Political Trends Final Submission: Business Practice Analysis with Recommendations Two Graded separately; Milestone One Rubric Four Graded separately; Milestone Two Rubric Seven Graded separately; Milestone Three Rubric Nine Graded separately; Final Project Rubric Two Three Final Project Rubric Guidelines for Submission: Your analysis must be 10-12 pages in length (plus a cover page and references) and must be written in APA format. Use double spacing, 12-point Times New Roman font, and one-inch margins. Include at least five references cited in APA format. Critical Elements Business Practice Analysis: Within the Global Market Exemplary (100%) Meets “Proficient” criteria and response demonstrates a sophisticated awareness of appropriate business practices utilizing a global lens Meets “Proficient” criteria and response demonstrates a sophisticated awareness of appropriate business practices according to a global lens Proficient (90%) Determines gaps in the organization’s current practices within the global market Business Practice Analysis: Technological Tools and Structure Meets “Proficient” criteria and response demonstrates a sophisticated awareness of appropriate business practices utilizing a global lens Determines gaps in the technological tools and structure of the organization that should be considered when working within a global structure Business Practice Analysis: Mission Statement Meets “Proficient” criteria and response demonstrates a sophisticated awareness of the appropriate goals and presentation of a global organization Meets “Proficient” criteria and response demonstrates a sophisticated awareness of the financial and market value gains to be attained by adopting a geocentric focus Analyzes the mission statement of the organization against the needs of a global organization Business Practice Analysis: Within the Organization Business Practice Analysis: Business Practices Determines gaps in the organization’s current practices within the organization from a geocentric perspective Illustrates the potential gains for the organization regarding its business practices if it adopts a more geocentric focus, supporting response with examples Needs Improvement (70%) Determines gaps in the organization’s current practices within the global market, but determination is cursory or illogical Determines gaps in the organization’s current practices within the organization from a geocentric perspective, but determination is cursory or illogical Determines gaps in the technological tools and structure of the organization that should be considered when working within a global structure, but determination is cursory or illogical Analyzes the mission statement of the organization against the needs of a global organization, but analysis is cursory or illogical Not Evident (0%) Does not determine gaps in the organization’s current practices within the global market Value 6.3 Does not determine gaps in the organization’s current practices within the organization from a geocentric perspective 6.3 Does not determine gaps in the technological tools and structure of the organization that should be considered when working within a global structure 6.3 Does not analyze the mission statement of the organization against the needs of a global organization 6.3 Illustrates the potential gains for the organization regarding its business practices if it adopts a more geocentric focus, supporting response with examples, but evaluation is cursory, illogical, or there are gaps in supporting examples Does not illustrate the potential gains for the organization regarding its business practices if it adopts a more geocentric focus 6.3 Business Practice Analysis: Employee Collaboration Meets “Proficient” criteria and response demonstrates a sophisticated awareness of the potential employee development gains as a result of more or different collaborative practices Illustrates the potential gains for the organization regarding its employee collaboration if it adopts a more geocentric focus, supporting response with examples Business Practice Analysis: Critical Success Factors Meets “Proficient” criteria and response demonstrates keen insight into the specific critical success factors for the organization Determines critical success factors for the organization for transitioning from an ethnocentric approach to a geocentric focus and achieving potential gains Business Practice Analysis: Political Trends Meets “Proficient” criteria and response demonstrates an astute ability to view political changes and trends through a geocentric lens Analyzes global political trends for potential risk events regarding human resource management that the organization might have to consider in the future Recommendations: Political Changes Meets “Proficient” criteria and recommended strategies demonstrate a keen insight in addressing risk events accounting to future global political changes Recommends strategies for accommodating current and future global political changes that will be managed in the organization that address previous analysis of risk events Recommendations: Technological Developments Meets “Proficient” criteria and demonstrates keen insight in establishing and maintaining technology for the organization Recommends strategies for accommodating current and future technological developments Illustrates the potential gains for the organization regarding its employee collaboration if it adopts a more geocentric focus, supporting response with examples, but evaluation is cursory, illogical, or there are gaps in supporting examples Determines critical success factors for the organization for transitioning from a ethnocentric approach to a geocentric focus and achieving potential gains, but determination is cursory or illogical Analyzes global political trends for potential risk events regarding human resource management that the organization might have to consider in the future, but analysis is cursory or illogical Recommends strategies for accommodating current and future global political changes that will be managed in the organization that address previous analysis of risk events, but recommendations are cursory, illogical, or there are gaps in addressing previous analysis of risk events Recommends strategies for accommodating current and future technological developments, but recommendations are cursory or illogical Does not illustrate the potential gains for the organization regarding its employee collaboration if it adopts a more geocentric focus 6.3 Does not determine critical success factors for the organization for transitioning from a ethnocentric approach to a geocentric focus and achieving potential gains 6.3 Does not analyze global political trends for potential risk events regarding human resource management that the organization might have to consider in the future 6.3 Does not recommend strategies for accommodating current and future global political changes that will be managed in the organization that address previous analysis of risk events 6.3 Does not recommend strategies for accommodating current and future technological developments 6.3 Recommendations: Interpersonal Relationships Meets “Proficient” criteria and demonstrates keen insight regarding improving dimensional relationships between employees of the organization Recommends strategies or activities that the organization could implement to improve interpersonal relationships between employees and across global boundaries supported with a brief cost-benefit analysis Recommendations: Technological Tools and Improvements Meets “Proficient” criteria and recommended tools and improvements demonstrate a sophisticated awareness of the humanistic benefits of select technology tools to reduce barriers between team members Recommends technological tools and improvements that could reduce global barriers between employees and other stakeholders, justifying response Recommendations: Mission Statement Meets “Proficient” criteria and revisions demonstrate keen insight into how the mission statement can accommodate diverse cultural values of employees Makes revisions to the mission statement of the organization that will standardize organizational values across cultural lines, justifying response Recommendations: Implemented Meets “Proficient” criteria and demonstrates a sophisticated awareness of actions the organization could take in implementing recommendations to avoid risk events Explains how these recommendations should be implemented as to avoid risk events, justifying response Recommends strategies or activities that the organization could implement to improve interpersonal relationships between employees and across global boundaries supported with a brief cost-benefit analysis, but recommendations are cursory, illogical, or there are gaps in the cost-benefit analysis Recommends technological tools and improvements that could reduce global barriers between employees and other stakeholders, justifying response, but recommendations are cursory, illogical, or there are gaps in justification Makes revisions to the mission statement of the organization that will standardize organizational values across cultural lines, justifying response, but revisions are cursory, illogical, or there are gaps in justification Explains how these recommendations should be implemented as to avoid risk events, justifying response, but explanation is cursory, illogical, or there are gaps in justification Does not recommend strategies or activities that the organization could implement to improve interpersonal relationships between employees and across global boundaries supported with a brief cost-benefit analysis 6.3 Does not recommend technological tools and improvements that could reduce global barriers between employees and other stakeholders 6.3 Does not make revisions to the mission statement of the organization that will standardize organizational values across cultural lines 6.3 Does not explain how these recommendations should be implemented as to avoid risk events 6.3 Recommendations: Unique Identity Meets “Proficient” criteria and demonstrates keen insight into how the organization can go about maintaining its unique and diverse identity while still standardizing policies to be more inclusive Makes recommendations for advising the organization regarding how to make the organization more global while maintaining its unique identity, justifying response Articulation of Response Submission is free of errors related to citations, grammar, spelling, syntax, and organization and is presented in a professional and easy-to-read format Submission has no major errors related to citations, grammar, spelling, syntax, or organization Makes recommendations for advising the organization regarding how to make the organization more global while maintaining its unique identity, justifying response, but recommendations are cursory, illogical, or there are gaps in justification Submission has major errors related to citations, grammar, spelling, syntax, or organization that negatively impact readability and articulation of main ideas Does not make recommendations for advising the organization regarding how to make the organization more global while maintaining its unique identity 6.3 Submission has critical errors related to citations, grammar, spelling, syntax, or organization that prevent understanding of ideas 5.5 Total 100%
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