3/20/2021 Project 3: Leading - BMGT 364 6983 Management and Organization Theory (2212) - UMGC Learning Management System BMGT 364 6983 Management and Organization Theory (2212) Assignments MJ Project 3: Leading Project 3: Leading Hide Assignment Information Turnitin® This assignment will be submitted to Turnitin®. Instructions BMGT 364 Project 3 (Week 6) - Leading Project 3 is due on Tuesday of week 6 at 11:59 p.m. eastern time. Purpose In this project, you will demonstrate an understanding of management and leadership. You will be exposed to various leadership skills and styles. After reading the project's case scenario, you will apply what has been learned to make recommendations for a new position at Tasty Products. Keep in mind that this project is a research project and not an essay. The student is expected to make significant use of course materials. Your completed project will be 5-6 pages in length, excluding its title and reference page. Outcome Met by Completing This Assignment demonstrate leadership skills by communicating a shared vision, motivating and empowering others, and creating a culture of ethical decision-making and innovation How to Set Up the Paper Create a Word or Rich Text Format (RTF) document that is double-spaced using 12-point font. Create an APA compliant title page to include: project title, date, course number, section numbers, student's name, and instructor's name. Scenario Tasty Products, a billion-dollar multinational company, has for more than 25 years has developed, produced, and distributed organic food products to major retailers (e.g., Whole Foods; Costco, Safeway) throughout the United States. These products are noted for their salutatory effects, including stable blood glucose levels. Tasty Products has recently decided to launch a new line of products. It will develop, produce, and distribute all-naturally flavored protein bars to its new and existing clients. This new line of all-naturally flavored protein bars will necessitate the establishment of a new division to develop, produce, market, and distribute the product. A new Executive Vice President will need to be selected to establish and lead the new division. Your company, Wiz Consultants, has been retained to help Tasty Products' Human Resources Director make the final selection from the candidates she has previously interviewed and narrowed to three (3) possibilities. She has prepared a detailed written profile for each candidate. Tasty Products' Human Resources Director has explained to you that she has been directed to find the best person to establish and run the new division. The Human Resources Director further explained that the protein bar industry consists of many well-established companies. Accordingly, the ideal candidate will need to be able to learn quickly and be able to handle a number of complex leadership and management tasks. These complex management and leadership tasks include the following: developing innovative strategy, creating well-made products, effective product marketing, developing and managing the processes and procedures for employees to follow, and creating and articulating a clear vision for the new division. Strong leadership will be the key to the all-naturally flavored energy bars' success. The Executive VP will be the face of Tasty Products’ new brand to existing and prospective clients (e.g., Whole Foods, Safeway, Costco, and the like). A key to success with existing clients and https://learn.umgc.edu/d2l/lms/dropbox/user/folder_submit_files.d2l?db=1049335&grpid=0&isprv=0&bp=0&ou=566077 1/9 3/20/2021 Project 3: Leading - BMGT 364 6983 Management and Organization Theory (2212) - UMGC Learning Management System prospective clients will be the ability to communicate to them "What makes Tasty Products naturally flavored protein bars special." The new Executive VP must be viewed as a person of integrity and an innovative problem solver. The Executive VP must be seen by current employees and newly hired employees and their managers, who will all work in the new division, as a leader who understands and supports the culture, values, and traditions of Tasty Products. In a short period of time, Tasty Products' leadership expects the new Executive VP to have met the leadership and management expectations discussed above and have the new division running efficiently and productively. In summary, Tasty Products' desire is that the new Executive VP for the Energy Bars Division will have the array of excellent management and leadership skills necessary to lead the new division. Your specific role is to analyze the candidate profiles that follow and answer the specific questions (as identified below the last candidate profiles) you have been asked by the company's management. Candidate Profiles T.J. Max TJ has spent the past 13 years working for Star Lite Foods, a mid-sized, $220 million in annual sales, vegetarian food distribution company, headquarter, and operating its largest facility in Arizona. She started with the company working on the production line that selected the vegetables suitable for distribution throughout the western section of the United States. For the next 4 years, she worked in a variety of management jobs overseeing production. TJ then worked for 7 years as a Regional Manager in Idaho responsible for increasing the production of vegetables on farms that Star Lite used as sources for vegetables needed for their own vegetable production. During her run as a Regional Manager, she was responsible for making visits to farms to help each farm in the Safe Lite network develop a business plan. The focus of these business plans was to help each farm develop a vision, mission, and general operations plan to help ensure production was stable. TJ credits her success in that role to her ability to get local farmers to work together, as opposed to independently. She created a program, Community Communications, to keep farmers up to date on farm news affecting the region and to encourage the building of cooperative relationships. TJ's staff set up a blog and website and expanded social media channels to supplement her Community Communication initiative. These enhancements enabled the latest up-to-date sources of information for farming-related issues and encouraged the cooperative development of strategic goals and plans. TJ was promoted and has served for the past 3 years as Star Lite Foods Vice President of New Product Design and Marketing Department. She proposed focusing on making quality products that can be sourced from local vendors. She stated that once established, the company could initiate a move to being more environmentally and attentive to the well-being of consumers. TJ has long advocated for natural products, whenever possible and the need for more nutritious and healthy food lines. Management sees TJ as clever and creative. TJ proudly stated that she likes to surround herself with good people. TJ indicated she likes to delegate because she feels her team of workers needs the freedom to make decisions. She feels people produce more and like work better without strict guidance. She is hands-off. TJ boasted that the team was instrumental in helping Star Lite obtain a double-digit increase in market share. TJ is well-liked by her employees. She communicates what is important and has a good sense of timing. They, at times, describe her as distant but when they seek her judgment or she offers an opinion, they respect it. TJ is very open to conversations with others and is known to be truthful and subtle. She often indicates she’d like to think about the issue or question before she answers but she always follow-ups, even if it is a day or so later. It is apparent that TJ likes people. TJ will not tolerate employees that don’t work well with others and she is very comfortable working with everyone. TJ is confident that her hard work to advance her career and track record in a variety of complex jobs makes her very capable to take on the new role. TJ earned her B.A. in Business in a part-time program at a local college in Idaho. L. L. Bean LL started Bean's Frozen Heath 15 years ago. LL started Bean’s Frozen Heath in his basement. The company distributes its products throughout the United States and Canada. Sales are currently $360 million annually. Tasty Products agreed to purchase Bean's Frozen Heath. LL’s innovation in moving his standard selling of freshly produced vegetarian to local supermarkets and specialty food stores to frozen and pre-packaged goods he could market and sell throughout the US and Canada led to rapid growth --- both in terms of sales and employees, which currently exceed 250. He was known for his charismatic leadership style and hands-on management. Although popular with employees and managers he was known to be focused and driven. His primary areas of focus were strategic planning, marketing, and product development. Employees characterized LL’s company as a pleasant place to work and one where they were treated fairly. https://learn.umgc.edu/d2l/lms/dropbox/user/folder_submit_files.d2l?db=1049335&grpid=0&isprv=0&bp=0&ou=566077 2/9 3/20/2021 Project 3: Leading - BMGT 364 6983 Management and Organization Theory (2212) - UMGC Learning Management System LL agreed to stay on in a leadership capacity with Tasty Products for 3 years, but his exact role has yet to be determined. He thinks leading this new division would be a good fit. LL’s agreement makes accommodations for several of the key managers and key employees (sales, marketing) to work for Tasty Products. Their roles have yet to be decided but LL would have a say in that. The relationship among these key employees is informal, everyone calls each other by their first names, and they like to talk about business and work well together. LL indicated that he expects everyone to jump in when a task needs to be done. LL often says, “there are thinkers and there are doers. Doers get the job done. If we make mistakes, we’ll fix them. Perfection is the enemy of the good. And, in business to stay ahead of the competition, taking risks is necessary.” He sees himself as a doer and driver of others. LL frequently held town hall meetings to rally the troops and communicate a vision. He is very direct and blunt in his one on one. Often there seems to be little reflection before he speaks. LL admitted that while he depends on the people that comprise Bean’s Frozen Health, that he likes to be immersed in the business and always wants to stay informed as to what is happening within every department. He likes to walk around and chat with people although he does not like to waste his time or the time of others. He also shared that he has limited formal educational experience with marketing since as the company grew he used in-house personnel and top-of-the-line marketing firms but he believes that since he has been leading Beans’ Frozen Health through its growth stages that he could easily manage Tasty Products new venture. He boasts that he is a proven innovator and entrepreneur. As a proven innovator and entrepreneur having started and built a large company, LL feels confident, he is the best candidate. LL dropped out of college in his senior year to pursue his business. J. C. Penney JC started his role at Tasty Products 12 years ago. Based on his prior 18 months of experience overseeing production for a small (1m) in annual sales protein bar company, JC was hired as a production manager at Tasty Products San Diego facility. His detail-oriented efficiency became widely known throughout Tasty Products and, for the past 4 years, has been working for Tasty Products as the Deputy Director of quality control and all products throughout the U.S. and Canada. He focuses on helping ensure all-natural and organic products are environmentally friendly and appeal to consumer price points. JC is highly regarded within the employee ranks as a fair manager. He applies policies and procedures in a very even-handed manner. JC at times can be seen as distracted by the details of production and quality and tends to get deeply involved in other areas of line operations. He has led a number of committees to plan new product development and distribution but has not yet been delegated those tasks as a recurring part of his current role. JC has hired a group of highly educated employees. JC’s employee's comment that he seeks a lot of data before rendering an opinion or a direction to follow. JC is known to be ethical and trustworthy. He never reacts immediately to what is being said and likes to take time to research most things before he replies. JC likes to say, “the devil is in the details.” He holds monthly staff meetings but generally, these are with specific groups on specific topics that he asked certain employees with expertise in those areas to report on the meetings. Management places a great deal of confidence in what JC suggests and recommends. JC sees himself as both a manager and a mentor who focuses on employee development. For example, in the technical areas of production and quality control, JC provides very hands-on guidance and expresses exactly what he’d like to see the end product or report look like. JC is seen as a deep thinker and one who acts when he is certain of the next step. He is known to be someone management can rely on to solve complex technical issues. His opinions, however, in all aspects of the company are valued by management. JC admitted he does not have any marketing or sales experience, but he has had a role in overseeing committees that made recommendations in those areas, including developing the new naturally flavored protein bar line of products. He has a strong desire to see the company become a leader in the protein bar market. JC noted in his cover letter that although he has more hands-on experience in some areas of the new Executive VP role than others he believes, nonetheless, he would be a good fit for the new position because he is committed to Tasty Products. He understands the company’s vision, mission, and core values. JC stated he has demonstrated the managerial and leadership skills to guide the team to success. JC believes his proven record at Tasty Products, his engineering background, and advanced education as well as the respect he is accorded by employees and management at Tasty Products make him an ideal candidate for the new role. JC has a degree in electrical engineering from Penn State and an MBA from Wharton. Instructions: https://learn.umgc.edu/d2l/lms/dropbox/user/folder_submit_files.d2l?db=1049335&grpid=0&isprv=0&bp=0&ou=566077 3/9 3/20/2021 Project 3: Leading - BMGT 364 6983 Management and Organization Theory (2212) - UMGC Learning Management System You have been asked to review the three candidate profiles and make a recommendation for the Executive Vice President position. The new Executive VP will have a lot of responsibility in managing and leading the new division. You will evaluate each of the three candidates considering each candidate’s experience and answer the questions Tasty Products' leadership has requested the selection of the best candidate to lead the new division. You must use the following BOLDED headings for writing the project: Introduction Write an Introduction paragraph. The introduction paragraph is the first paragraph of the paper and will be used to describe to the reader the intent of the paper explaining the main points covered in the paper. This intent should be understood prior to reading the remainder of the paper so the reader knows why the paper is being written and what is being covered in the paper. (Use as needed appropriate in-text citation and include the references in the Reference section) Consider writing the introduction last to ensure that all of the main points are covered. Management Skills Identify and discuss the management skills that each candidate possesses. (Use as needed appropriate in-text citation and include the references in the Reference section) Leadership Skills Identify and discuss the leadership skills that each candidate possesses. (Use as needed appropriate in-text citation and include the references in the Reference section) Leadership Style Identify and discuss the leadership style of each candidate. (Use as needed appropriate in-text citation and include the references in the Reference section) Candidate Recommendation List your candidates in priority order with the # 1 your first choice. Recommend and justify your first (1st) choice candidate. (Use as needed appropriate in-text citation and include the references in the Reference section) Rejected Candidates Explanation Explain the reasons your second choice and third choice candidates were not selected. Be certain to use their names and their rank order. (Use as needed appropriate in-text citation and include the references in the Reference section) Conclusion Create a concluding paragraph. The conclusion paragraph highlights the major findings covered in the paper. (Use as needed appropriate in-text citation and include the references in the Reference section) References Review the Paper Read the paper to ensure all required elements are present. The following are specific requirements that you will follow. Use the checklist to mark off that you have followed each specific requirement. Checklist Specific Project Requirements Proofread your paper. Ensure your headings match those provided above. Read and use the grading rubric while completing the paper to ensure all requirements are met that will lead to the highest possible grade. Third-person writing is required. Third-person means that there are no words such as “I, me, my, we, or us” (first-person writing), nor is there use of “you or your” (second person writing). If uncertain how to write in the third person, view this link: http://www.quickanddirtytips.com/education/grammar/first-second-andthird-person. Contractions are not used in business writing, so do not use them. https://learn.umgc.edu/d2l/lms/dropbox/user/folder_submit_files.d2l?db=1049335&grpid=0&isprv=0&bp=0&ou=566077 4/9 3/20/2021 Project 3: Leading - BMGT 364 6983 Management and Organization Theory (2212) - UMGC Learning Management System Paraphrase and do not use direct quotations. Paraphrase means you do not use more than four consecutive words from a source document. Removing quotation marks and citing is inappropriate. Instead, put a passage from a source document into your own words and attribute the passage to the source document. There should be no passages with quotation marks. Using more than four consecutive words from a source document would require direct quotation marks. Changing words from a passage does not exclude the passage from having quotation marks. If more than four consecutive words are used from source documents, this material will not be included in the grade. You are expected to use the research and weekly course materials to develop the analysis and support the reasoning. There should be a robust use of the course material. The material used from a source document must be cited and referenced. A reference within a reference list cannot exist without an associated in-text citation and vice versa. Changing words from a passage does not exclude the passage from having quotation marks. Use in-text citations and provide a reference list that contains the reference associated with each in-text citation. You may not use books in completing this problem set unless part of the course material. Also, do not use a dictionary, Wikipedia or Investopedia or similar sources. Provide the page or paragraph number in every in-text citation. Since the eBook does not have page numbers, you are to include the chapter title, section heading, and paragraph number. For citations using a video, you must provide the minutes and second of the cited material. Submit the paper in the Assignment Folder (The assignment submitted to the Assignment Folder will be considered the student's final product and therefore ready for grading by the instructor. It is incumbent upon the student to verify the assignment is the correct submission. No exceptions will be considered by the instructor). NOTE: All submitted work is to be your original work. You may not use any work from another student, the Internet, or an online clearinghouse. You are expected to understand the Academic Dishonesty and Plagiarism Policy and know that it is your responsibility to learn about instructor and general academic expectations with regard to proper citation of sources as specified in the APA Publication Manual, 7th Ed. Students are only held accountable for APA format for in-text citation and references. Hide Rubrics Rubric Name: Project #3 Leading (15%) Project #3 Leading (15%) — / 100 Submit Assignment Files to submit (0) file(s) to submit After uploading, you must click Submit to complete the submission. Add a File Record Audio Comments https://learn.umgc.edu/d2l/lms/dropbox/user/folder_submit_files.d2l?db=1049335&grpid=0&isprv=0&bp=0&ou=566077 5/9 3/20/2021 Project 3: Leading - BMGT 364 6983 Management and Organization Theory (2212) - UMGC Learning Management System Paragraph Submit Font Family Font Size Cancel https://learn.umgc.edu/d2l/lms/dropbox/user/folder_submit_files.d2l?db=1049335&grpid=0&isprv=0&bp=0&ou=566077 6/9 3/20/2021 Project 3: Leading - BMGT 364 6983 Management and Organization Theory (2212) - UMGC Learning Management System https://learn.umgc.edu/d2l/lms/dropbox/user/folder_submit_files.d2l?db=1049335&grpid=0&isprv=0&bp=0&ou=566077 7/9 3/20/2021 Project 3: Leading - BMGT 364 6983 Management and Organization Theory (2212) - UMGC Learning Management System https://learn.umgc.edu/d2l/lms/dropbox/user/folder_submit_files.d2l?db=1049335&grpid=0&isprv=0&bp=0&ou=566077 8/9 3/20/2021 Project 3: Leading - BMGT 364 6983 Management and Organization Theory (2212) - UMGC Learning Management System https://learn.umgc.edu/d2l/lms/dropbox/user/folder_submit_files.d2l?db=1049335&grpid=0&isprv=0&bp=0&ou=566077 9/9 3/23/2021 Week 4: The Leading Function: March 10-16 - BMGT 364 6983 Management and Organization Theory (2212) BMGT 364 6983 Management and Organization The… MJ Search Topics Overview Bookmarks Course Schedule Table of Contents 16 Course Introduction Syllabus Academic Integrity Ask the Professor 1 About Discussions Writing Resources APA Resources Week 1: Introduction to Management February 17-23 1 Week 2: The Planning Function: February 24-March 2 https://learn.umgc.edu/d2l/le/content/566077/Home 1/9 3/23/2021 Week 4: The Leading Function: March 10-16 - BMGT 364 6983 Management and Organization Theory (2212) Week 3: The Organizing Function: March 3-9 1 Week 4: The Leading Function: March 10-16 3 Week 5: The Leading Function (con't): March 17-23 3 Week 6: Groups/Teams/Human Resource Management: March 2 24-30 Week 7: The Control Function: March 31-April 6 2 Week 8: Systems Thinking and Bringing It All Together: April 7-13 2 Course Evaluation 1 Week 4: The Leading Function: March 1016 Print Week 4 Introduction Over the past several weeks you have discovered that there are many facets to managing the resources of a business to accomplish its established goals. One of the more critical resources to manage is the human resource. Human resource management requires skills that must be fostered and developed for the manager to accomplish the goals and objectives that will achieve the company’s vision. A manager’s ability to lead is critical. Fostering relationships with employees and understanding how each person fits into the company’s plan is critical. Leaders set direction and inspire those who follow them, yet they must still deploy management skills to guide people in the right direction and in the most efficient way. When Henri Fayol first released his functions of management there were five pillars he considered. Planning, Organizing, Commanding, Coordinating, and Controlling. A more modern https://learn.umgc.edu/d2l/le/content/566077/Home 2/9 3/23/2021 Week 4: The Leading Function: March 10-16 - BMGT 364 6983 Management and Organization Theory (2212) approach is to take the Commanding and Coordinating pillars and discuss them in a modern approach to Leading. Managers can no longer expect to give an order and have it followed simply due to the nature of the manager or leader's authority. Today’s managers must be able to help their employees to want to see the mission and vision of the organization fulfilled. To do this, a manager will need to consider three critical components: Motivate employees; create influence over employees; and form effective groups. We have discovered over the past several weeks that there are many facets to managing the resources of a business to accomplish the established goals. One of the more critical resources to manage is human resources. The management of the human resource requires skills that must be fostered and developed for the manager to accomplish the goals and objectives laid out which will accomplish the vision of the company. A manager’s ability to lead is critical. The fostering of relationships with the employees and understanding how each person fits in the company’s plan is critical. Leaders set direction and inspire those who follow them, yet they must still deploy management skills to guide their people in the right direction, in the most efficient way. Theme 1: What is leading? Professor Warren G. Bennis stated that “leaders are people who do the right thing; managers are people who do things right.” It is true that when we manage we must ensure processes are followed safely and accurately to attain the highest possible efficiency, but we also must remember to set the tone for how our employees will go about doing their jobs. Leaders set that tone by being the example of how to interact with the organization. Why It Matters: Leadership Leadership What Makes an Effective Leader? Effective vs. Poor Leadership Situational Theories of Leadership Transformational and Transactional Theories of Leadership Putting It Together: Leadership Theme 2: The manager must be able to make decisions, solve problems, communicate, motivate employees, and lead teams toward the completion of tasks. This is often done as part of the leading function. This week students learn about leading and motivating employees. Why It Matters: Motivation The Importance of Employee Motivation Needs-Based Theories of Motivation Process-Based Theories of Motivation https://learn.umgc.edu/d2l/le/content/566077/Home 3/9 3/23/2021 Week 4: The Leading Function: March 10-16 - BMGT 364 6983 Management and Organization Theory (2212) Job Characteristics that Affect Motivation Goal-Setting Theory Reinforcement Theory Manager’s Role in Promoting Motivation Putting It Together: Motivation Weekly Activities During Week 4, you will complete the following submit Project 2 by Tuesday at 11:59 p.m. eastern time. Quiz 3 - Due by Tuesday at 11:59 p.m. eastern time. Week 4 Outcomes After completing this week, you should be able to compare management and leadership assess a leader’s ability to make decisions, solve problems, and communicate to motivate employees, and effectively and efficiently accomplish the organization’s goals apply the theories of motivation to explain the impact on human capital and productivity define an organization’s structure and culture, as well as the impact of cultural differences describe the relationship between the control function and the planning function, and how this relationship affects the sustainability of an organization 0 % 0 of 3 topics complete Video Resource: What Is Leadership? Link This video complements the readings on understanding the term leader with an interesting graphical representation. Project 2: Organizing Assignment BMGT 364 Project 2 (Week 4) - Organizational Culture and Structure Project 2 is due at the end of week 4 by Tuesday at 11:59 p.m. eastern time. https://learn.umgc.edu/d2l/le/content/566077/Home 4/9 3/23/2021 Week 4: The Leading Function: March 10-16 - BMGT 364 6983 Management and Organization Theory (2212) Purpose In this project, you will view a video and discuss the organizational culture and organizational structure of the assigned organization. Outcome Met by Completing This Assignment organize human, physical, and financial resources for the effective and efficient attainment of organizational goals How to Set Up the Paper Create a Word or Rich Text Format (RTF) document that is double-spaced using 12-point font. The final product will be 5-6 pages in length, excluding the title page and reference page. Write clearly and concisely. Provide a title page with a title, date, your name, course, and section number, and the instructor's name. Instructions: You have been hired as an associate for a software company, Dysfunctional Software. Dysfunctional Software offers support solutions to a wide range of software issues and business needs. Dysfunctional's client list exceeds 500 businesses in the United States. The company has recently started to experience significant and rapid growth. As a result of the recent growth, Dysfunctional Software will need to hire many new associate positions. Your manager, Harry Harried, has asked you to help create a recruiting video for Dysfunctional Software that will entice potential new employees to work there. He wants to portray Dysfunctional as a company that has a deep commitment to its employees, a positive corporate culture, employees who embrace the company's core values and enjoy coming to work. As background for the task of developing the video, Mr. Harried provides you with a recruiting video for Zendesk. Mr. Harried believes that Zendesk is an exceptional company in terms of its of approach to employees, its hiring practices, its organizational culture, and its organizational structure. You are requested to view the video on Zendesk: https://youtu.be/l0uaSU6IVN4. (You may need to right-click on the link and open in a new window.) You are also required by Mr. Harried to read the material that he has assigned for you to read (i.e., that is your course material for this project). After you view the video read the assigned project material, you are to write a report to Mr. Harried that covers the information requested below. For the report, you are using only the https://learn.umgc.edu/d2l/le/content/566077/Home 5/9 3/23/2021 Week 4: The Leading Function: March 10-16 - BMGT 364 6983 Management and Organization Theory (2212) Zendesk video and course materials. If additional sources are used, the information ascertained from them will not be included in the grading. Use the following center Bolded and left-justified Bolded headings and instructions to complete the project Introduction Write an Introduction paragraph. The introduction paragraph is the first paragraph of the paper and will be used to describe to the reader the intent of the paper explaining the main points covered in the paper. This intent should be understood prior to reading the remainder of the paper so the reader knows exactly what is being covered in the paper. The introduction is often written after the paper is completed. (Use in-text citation as required.) Organizational Culture Discuss the seven dimensions of organizational culture. (Use heading below and in-text citation as required.) Describe Zendesk’s organizational culture by presenting examples for each of the seven dimensions of culture. Your description of Zendesk's organizational culture is accomplished by extracting facts from the video and matching those facts with the appropriate dimension descriptor. You must provide support, justification, and where appropriate, in-text citation, for the video facts matched with the dimension descriptors. (Use heading below and in-text citation as required.) Seven Dimensions of Culture Discussion (Please underline each of the 7 dimensions, as you discuss that dimension. Use the heading below and in-text citation as required.) Zendesk's Video Facts/Examples (Please underline each cultural dimension as you match it to Zendesk's Video facts and examples. Use in-text citation as required.) Competitive Advantage Discuss how Zendesk uses its corporate culture to create a competitive advantage. Make sure to provide examples supported by your analysis, as drawn from the video information and the course materials. (Use in-text citation as required) Organizational Structure Identify and discuss Zendesk’s organizational structure, as depicted in the video. Based on your examples ascertained from the video, use the course material to elaborate on your examples to fully explain the various types and aspects of organizational structure that you have selected from the video to analyze. (Use in-text citation as required) https://learn.umgc.edu/d2l/le/content/566077/Home 6/9 3/23/2021 Week 4: The Leading Function: March 10-16 - BMGT 364 6983 Management and Organization Theory (2212) Conclusion Create a concluding paragraph. The conclusion paragraph highlights the major findings covered in the paper. (Use in-text citation as required.) References Review the Paper Read the paper to ensure all required elements are present. The following are specific requirements that you will follow. Use the checklist to mark off that you have followed each specific requirement. Checklist Specific Project Requirements Proofread your paper. Ensure your topic heading match those above. Read and use the grading rubric while completing the report to ensure all requirements are met that will lead to the highest possible grade. Third-person writing is required. Third-person means that there are no words such as “I, me, my, we, or us” (first-person writing), nor is there use of “you or your” (the second person writing). If uncertain how to write in the third person, view this link: http://www.quickanddirtytips.com/education/grammar/first-secondand-third-person. Contractions are not used in business writing, so do not use them. Paraphrase and do not use direct quotations. Paraphrase means you do not use more than four consecutive words from a source document. Removing quotation marks and citing is inappropriate. Instead, put a passage from a source document into your own words and attribute the passage to the source document. There should be no passages with quotation marks. Using more than four consecutive words from a source document would require direct quotation marks. Changing words from a passage does not exclude the passage from having quotation marks. You are expected to use the provided weekly course materials to develop the analysis and support the reasoning. There should be a robust use of the course material. The material used from a source document must be cited and https://learn.umgc.edu/d2l/le/content/566077/Home 7/9 3/23/2021 Week 4: The Leading Function: March 10-16 - BMGT 364 6983 Management and Organization Theory (2212) referenced. A reference within a reference list cannot exist without an associated in-text citation and vice versa. Changing words from a passage does not exclude the passage from having quotation marks. Use in-text citations and provide a reference list that contains the reference associated with each in-text citation. You may not use books in completing this problem set unless part of the course material. Also, do not use a dictionary, Wikipedia or Investopedia, or similar sources. Provide the page or paragraph number in every in-text citation. Since the eBook does not have page numbers, you are to include the chapter title, section heading, and paragraph number. For citations using a video, you must provide the minutes and second of the cited material. Submit the paper in the Assignment Folder (The assignment submitted to the Assignment Folder will be considered the student's final product and therefore ready for grading by the instructor. It is incumbent upon the student to verify the assignment is the correct submission. (The assignment submitted to the Assignment Folder will be considered the student's final product and therefore ready for grading by the instructor. It is incumbent upon the student to verify the assignment is the correct submission. Where Turnitin is available students are encouraged to modify their paper were warranted to bring the paper into compliance with proper citation requirements.) NOTE: All submitted work is to be your original work. You may not use any work from another student, the Internet, or an online clearinghouse. You are expected to understand the Academic Dishonesty and Plagiarism Policy and know that it is your responsibility to learn about instructor and general academic expectations with regard to proper citation of sources as specified in the APA Publication Manual, 7th Ed. (Students are held accountable for in-text citations and an associated reference list only). Quiz 3, Week 4 Quiz During week 4, Quiz 3 will open Wednesday at 12:00 a.m. eastern time and will close Tuesday at 11:59 p.m. eastern time. https://learn.umgc.edu/d2l/le/content/566077/Home 8/9 3/23/2021 Week 4: The Leading Function: March 10-16 - BMGT 364 6983 Management and Organization Theory (2212) You have 60 minutes to take Quiz 1. There are 20 multiple choice questions and True/False questions that cover week's 1 and 2 content. Students will be given two attempts to take the quiz. The grade will be the higher of the two quiz scores. Once you take the quiz, if you desire a second attempt, you should review the course material to make sure you understand the course material. You will then be able to retake the quiz. No additional attempts are offered. Once you enter, you may not exit and re-enter the quiz so make sure you set aside plenty of time to complete the quiz in one sitting. https://learn.umgc.edu/d2l/le/content/566077/Home 9/9 3/23/2021 Week 5: The Leading Function (con't): March 17-23 - BMGT 364 6983 Management and Organization Theory (2212) BMGT 364 6983 Management and Organization The… MJ Search Topics Overview Bookmarks Course Schedule Table of Contents 16 Course Introduction Syllabus Academic Integrity Ask the Professor 1 About Discussions Writing Resources APA Resources Week 1: Introduction to Management February 17-23 1 Week 2: The Planning Function: February 24-March 2 https://learn.umgc.edu/d2l/le/content/566077/Home 1/8 3/23/2021 Week 5: The Leading Function (con't): March 17-23 - BMGT 364 6983 Management and Organization Theory (2212) Week 3: The Organizing Function: March 3-9 1 Week 4: The Leading Function: March 10-16 3 Week 5: The Leading Function (con't): March 17-23 3 Week 6: Groups/Teams/Human Resource Management: March 2 24-30 Week 7: The Control Function: March 31-April 6 2 Week 8: Systems Thinking and Bringing It All Together: April 7-13 2 Course Evaluation 1 Week 5: The Leading Function (con't): March 17-23 Print Week 5 Introduction This week the discussion of leading continues. In making decisions, managers must communicate. Leaders need to be skilled communicators as they build relationships within the organization at all levels and outside the organization with various stakeholders such as local communities. In today's global business environment, leaders must be able to communicate on a global scale. Theme 1: The manager must be able to make decisions, solve problems, communicate, motivate employees, and lead teams toward the completion of tasks. This is often done as part of the leading function. This week students learn about leading and communication. Why It Matters: Communication https://learn.umgc.edu/d2l/le/content/566077/Home 2/8 3/23/2021 Week 5: The Leading Function (con't): March 17-23 - BMGT 364 6983 Management and Organization Theory (2212) Communication and Management Typical Communication Flows Barriers to Effective Communication Channels of Business Communication Putting It Together: Communication Why It Matters: Decision Making Barriers to Individual Decision Making and Styles of Decision Making Rational Decision Making vs. Other Types of Decision Making Theme 2: We are working in an environment where constant change has become the norm in business. Change is the natural process any organization will go through in today’s fast-moving marketplace. The world as we know it is constantly undergoing change but so are technology, customer trends, world affairs, and the economy. The organization that is not willing to adapt to this ever-changing business climate and embrace frequent change will be left like the dinosaurs; extinct. When it is time for your organization to make a change you will need to have people in place that can help not just the organization navigate through the complexities, but also to help the person understand the need for change and embrace the challenges that may lie ahead during the process. This person will be your Change Agent, and they will be a critical component. We discovered the need for change and having good personnel in place to help navigate the challenges during change this week, but that ability to help others navigate change stems from developing strong communication skills. Adapting and Innovating Technology and Innovation Managing Change For Organizations Managing Change For Employees Weekly Activities During Week 5, you will complete the following participate in Week 5 discussion initial response is due by Saturday at 11:59 p.m. eastern time. follow up response is due by Tuesday at 11:59 p.m. eastern time. Quiz 4 - Due by Tuesday at 11:59 p.m. eastern time. https://learn.umgc.edu/d2l/le/content/566077/Home 3/8 3/23/2021 Week 5: The Leading Function (con't): March 17-23 - BMGT 364 6983 Management and Organization Theory (2212) Week 5 Outcomes After completing this week, you should be able to identify the underlying principles involved in organizing and the relevant approaches to this function identify the various organizational structures and how the chosen structure influences communication 0 % 0 of 3 topics complete Article: Leading and Motivating Link This text explains why a leader's ability to motivate is critical to leading organizations to success. Week 5 Discussion Discussion Topic Week 5 Discussion Discussion Instructions Please refer to the Discussion Grading Rubric for details regarding how your performance will be assessed. NOTE: Please be certain to read the entire discussion assignment since in some cases there is more than one question to discuss, respond to, or address. Be sure that you have answered the entire question! Initial Post This week's discussion continues with the Smithfield Custom Furniture case. Your posting should answer the questions posed using the course materials to support your answers. It is important to write concisely and to follow the detailed instructions provided below. Include in-text citations and references in a reference list. For citation examples, use the APA Resources on the Content page. Case Discussion: Smithfield Custom Furniture (Part 3) It is now 2015, and Smithfield’s Custom Furniture has continued to grow. Its new product line of lower-priced furniture was an immediate sensation in the marketplace. The company now has 344 https://learn.umgc.edu/d2l/le/content/566077/Home 4/8 3/23/2021 Week 5: The Leading Function (con't): March 17-23 - BMGT 364 6983 Management and Organization Theory (2212) stores and 21,000 employees. The company now has a total of 12 international retail stores evenly divided among Spain (3), France (3), Germany (3), and England (3). Margot Smithfield, Jonas Smithfield III’s only heir, is now running the company. She has a master’s degree in design and an MBA degree. She has been running the company for 3 years. Margot Smithfield and the 12-member board of directors have been assessing an opportunity to acquire You Figure it Out, a moderately profitable 51 store chain of ultra-modern furniture. The furniture and furniture-related accessories of You Figure it Out are all made in China and sold only in the United States. Their retail stores are located in Texas (6), California (13), New York (15), Nevada (4), Florida (9), and North Carolina (4). Margot and her board have reasoned that the company has excess capacity at their 5 manufacturing plants. They are aware that producing a new line of furniture would mean retraining several hundred of their workers in the new production process. However, if this change is successfully executed it would significantly increase the profitability of the You Figure It Out brand. The company also sees a market for the ultra-modern style of furniture in Smithfield’s existing foreign markets and believe the current Smithfield stores in Spain, France, Germany, and England could display some of the new furniture along with their traditional lines of furniture and take orders that would be produced in the US plants. Other than that, the Smithfield Custom Furniture product line and the You Figure It Out brand would operate as they currently do. They have decided to conclude the purchase with You Figure It Out executives and want to announce the decision to their workforce as soon as possible. The Management Issue: Margot Smithfield is concerned she will overlook something important in her communications to employees and the decision making of the board. Your Task for Your Initial Post Margot Smithfield is asking for your input to help her understanding and ensure she does not overlook anything important to the success of introducing a new furniture product line to the current Smithfield product line. She has requested that you send her a single-spaced summary, using only course readings and proper citations, that addresses (in the order they are listed) the issues she believes she needs to be aware of related to communications and decision making. 1. Explaining to her, using not more than 4 sentences, why employees need to understand the need for Smithfield to continue to be innovative. 2. Selecting the 3 “noise” factors that are most likely to interfere with the successful launch of the new product line. Using not more than 4 sentences for each of your 3 noise factors, you will explain to Margot why you selected each of the 3 noise factors you selected, including its potential negative impact on a new product launch if it is not eliminated or reduced. https://learn.umgc.edu/d2l/le/content/566077/Home 5/8 3/23/2021 Week 5: The Leading Function (con't): March 17-23 - BMGT 364 6983 Management and Organization Theory (2212) 3. Identifying for Margot Smithfield the 3 most significant obstacles to change that you believe will make the acceptance of the new product line difficult for employees to support. Using not more than 4 sentences for each obstacle to change you identified, you will explain to Margot why you selected each of the 3 obstacles to change you selected, including each obstacle's potential negative impact on a new product launch if it is not eliminated or reduced. 4. Selecting for her and explaining, using not more than 4 sentences, the one specific change management technique or tool you think is most likely to pave the way for a successful launch of the new product line. 5. Explaining to her, using course readings on decision making and in no more than 4 sentences, the most likely decision-making oversight the board could make in the launch of a new product line. Note: You are expected to use in-text citations and create a reference list in answering the above 5 issues. Format for Your Initial Post You must use the following numbers and corresponding headings for each part of your response to a particular issue. 1. Understanding the Need for Innovation. 2. Significant "Noise" factors 3. Obstacles to the Acceptance of Change 4. An Effective Change Management Technique 5. Possible Decision-making Oversight Two Options for Your Required Replies to Classmates Option 1 is that you will find an issue of the classmate to whom you respond with which you disagree. You must state why you believe there is a better manner to address a particular issue that differs from your classmate’s response. You must state the major idea associated with your choice and why that idea applies to the issue more appropriately. Your reply must be supported with course materials, in-text citations, and references. Option 2 occurs if you agree with all of a particular classmate’s initial posting responses. In that case, you must expand on one issue that your classmate presented. Your reply will provide more depth or other related factors that your classmate also should consider. Your reply must be supported with course materials, in-text citations, and references. https://learn.umgc.edu/d2l/le/content/566077/Home 6/8 3/23/2021 Week 5: The Leading Function (con't): March 17-23 - BMGT 364 6983 Management and Organization Theory (2212) Note: You may use either Option 1 or Option 2 for each different classmate to whom you respond. Initial Post and Classmate Reply Deadlines Your initial post is due by Saturday at 11:59 PM. Your replies to your classmates are due by Tuesday at 11:59 PM (see below about how to reply). You are required to respond to a minimum of 2 classmates by the Tuesday 11:59 PM EST deadline. How Many Replies to Classmates? Read the grading rubric carefully. The rubric points out the major criteria, including response frequency and timeliness, that will be used to grade this assignment. Note that you cannot earn maximum grades for the frequency of posting by responding to only 2 classmates. Two is the minimum number of replies to receive a passing grade. You are required to respond substantively to 4 classmates in order to maximize your grade in this area. (See the explanation above regarding what "respond substantively" means in this class.) How Often Should I Reply to Classmates? Read the grading rubric carefully. The maximum credit is given for replies to four (4) classmates across three (3) different days of the class week. Less credit is earned for responses on two (2) different days and the least amount of passing credit for the number of replies is granted for making all responses to classmates on the same day. Instructions for Responses to Classmates’ Posts After you have created your initial post, look over the discussion posts of your classmates, and give at least two responses to different classmates (one per classmate) as outlined in the Discussion Grading Rubric. A response posting should be a minimum of one short paragraph. Word totals for these posts should be in the 75–150-word range. The goal of your response posts is to extend discussions already taking place or pose new possibilities or ideas not previously voiced. Your goal should be to motivate the group discussion and present a creative approach to the topic. Do not merely agree or disagree, repeating what a classmate stated or what you have already stated. Explain the ‘why or how’ with supporting evidence and concepts from the course material. Include in-text citations and associated reference within a reference list. Quiz 4, Week 5 Quiz During week 5, Quiz 4 will open Wednesday at 12:00 a.m. eastern time and will close Tuesday at 11:59 p.m. eastern time. https://learn.umgc.edu/d2l/le/content/566077/Home 7/8 3/23/2021 Week 5: The Leading Function (con't): March 17-23 - BMGT 364 6983 Management and Organization Theory (2212) You have 60 minutes to take Quiz 1. There are 20 multiple choice questions and True/False questions that cover week's 1 and 2 content. Students will be given two attempts to take the quiz. The grade will be the higher of the two quiz scores. Once you take the quiz, if you desire a second attempt, you should review the course material to make sure you understand the course material. You will then be able to retake the quiz. No additional attempts are offered. Once you enter, you may not exit and re-enter the quiz so make sure you set aside plenty of time to complete the quiz in one sitting. https://learn.umgc.edu/d2l/le/content/566077/Home 8/8
Purchase answer to see full attachment