IT 210 Southern New Hampshire University Technology Solutions Research Paper

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ivpxyrf0124

Business Finance

IT 210

Southern New Hampshire University

IT

Description

This assignment is the second milestone that you will complete for your final project. This is an important practice opportunity to draft this section now and get instructor feedback that will help you improve upon your final submission. This is graded differently than the final project given this is a practice opportunity. Review the rubric for full details.

If you have not already reviewed your feedback from your instructor on Milestone One do so now. Make any corrections or adjustments to improve upon that section of your draft so that you are working from good premises before beginning this Milestone which depends on that information. (Feedback from the professor was: Overall, outstanding job with your Milestone One submission! Your document was well researched and written.

To complete this assignment, review the Final Project Template and Milestone Two Guidelines and Rubric documents.

Additional reference materials to use:

Decision Matrix What it is and How to Use It

Decision Matrix Analysis

Decision Matrix Analysis Video

I included the blank template provided by the professor, not including milestone one's submission. If you want the files that has milestone one's submission in it, please let me know and I will provide it. Thanks.

Unformatted Attachment Preview

IT 210 Milestone Two Guidelines and Rubric Overview: When you are in a market and researching if and how new technologies can help your business, it is important to examine what your competitors are doing with the same technologies, and how successful they are implementing them. This assignment is the second milestone that you will complete for your final project. In this milestone, you will address the following:       You will begin drafting parts of your final project, focusing on your business requirements, competitors, and technology. This assignment is an important practice opportunity for you to create a draft, and to get feedback from your instructor to improve your final draft. The rubric reflects that this is a practice opportunity. You should focus on getting the necessary information into your draft. No draft is perfect. This milestone aligns with sections I, II, and III of your final project. Use the questions in the critical elements as a guide. Use the Final Project Template document for your drafts. This will be used for the Milestones and the Final Project. o Using the template will ensure you do not miss any items you need to address. The critical elements are highlighted in yellow in the template. You will submit the Decision Matrix document you used to conduct your research as part of this assignment. For guidance on completing the decision matrix, refer to these learning resources:    Decision Matrix: What It Is and How to Use It: This article defines the decision matrix and discusses how leaders evaluate and prioritize all of their options when considering solutions to a difficult task. Decision Matrix Analysis: This article explains how to use a decision matrix analysis, a useful technique for making a choice when many factors must be balanced. Captioned version of this resource can be found here. Decision Matrix Example: Use this resource to view an example of a completed decision matrix. Prompt: Remember that you have immersed yourself in the role of an IT professional. Imagine that you work for the small brick-and-mortar business described in the final project case scenario. The owner of your business wants to focus on generating new revenue through e-commerce, but she knows that this change in operations requires the company to integrate new technology. To gain an understanding of what the business might need for technology, she has asked you to create a business systems analysis. In this part of your drafted analysis, you will focus on solutions and recommendations based on your research for your first milestone. Specifically, the following critical elements must be addressed: IV. Technology Solutions: In this section, you will discuss how each of the two technologies meets the technology requirements that you identified in section II. Use your decision matrix to guide your responses. A. Technology One: Explain how well this technology meets the technology requirements of your business. Be sure to address which technology requirements the technology meets, and where there are gaps. B. Technology Two: Explain how well this technology meets the technology requirements of your business. Be sure to address which technology requirements the technology meets, and where there are gaps. V. Recommendations: In this section, you will recommend the technology solution that you believe is most appropriate for your business based on how well each technology meets your business’s technology requirements. A. Recommend a technology solution for your business, and defend why that solution is appropriate. You could recommend only one technology, or you could recommend any combination of the two that you investigated. B. Explain the overall benefit of your recommended technology solution to your business. Consider the following: i. How will it enhance efficiency? ii. How will it position your business for future growth as you move online? Lastly, submit the decision matrix that you used for your research. Rubric Guidelines for Submission: Using the Final Project Template, your rough draft should be 3–4 pages in length and should follow APA formatting, including double spacing, 12-point Times New Roman font, and one-inch margins. Critical Elements Technology Solutions: Technology One Minimal or No Errors (100%) Explains how well this technology meets the technology requirements of the business, with minimal or no errors Technology Solutions: Technology Two Explains how well this technology meets the technology requirements of the business, with minimal or no errors Recommendations: Technology Solution Recommends a technology solution for the business and defends why that solution is appropriate, with minimal or no errors Significant Errors (75%) Explains how well this technology meets the technology requirements of the business, but explanation contains inaccuracies or is missing required components Explains how well this technology meets the technology requirements of the business, but explanation contains inaccuracies or is missing required components Recommends a technology solution for the business, but does not defend why that solution is appropriate, or defense is illogical or contains inaccuracies Missing from Draft (0%) Does not explain how well this technology meets the technology requirements of the business Value 20 Does not explain how well this technology meets the technology requirements of the business 20 Does not recommend a technology solution for the business 20 Recommendations: Overall Benefit Explains the overall benefit of the recommended technology solution to the business, with minimal or no errors Decision Matrix Decision matrix is included and has been completed Submission has no major errors related to citations, grammar, spelling, syntax, or organization Articulation of Response Explains the overall benefit of the recommended technology solution to the business, but explanation is cursory or illogical or contains inaccuracies Decision matrix is included but is incomplete Submission has major errors related to citations, grammar, spelling, syntax, or organization that negatively impact readability and articulation of main ideas Does not explain the overall benefit of the recommended technology solution to the business 20 Decision matrix is not included 15 Submission has critical errors related to citations, grammar, spelling, syntax, or organization that prevent understanding of ideas 5 Total 100% IT 210: Business Systems Analysis [This is an APA-formatted template for the final project: Please be sure to remove ALL of the example content from this document prior to submission, as it is only there to help and provide examples. Example content is highlighted and surrounded with brackets within the document.] IT 210: Business Systems Analysis 2 Contents Introduction 5 Problem Statement 5 Two Technologies 5 Business Requirements 5 Objectives 5 Project Description 5 Key Technology Requirements 6 Competitors and Technology 6 Technology One [Replace heading with the technology selected (e.g., Social Media)] 6 Technology Two [Replace heading with the technology selected (e.g., Social Media)] 6 Technology Solutions 7 Technology One 7 Technology Two 7 Recommendations 8 Technology Solution 8 Overall Benefit 8 Security Considerations Security Features 8 8 IT 210: Business Systems Analysis 3 Third-Party Vendors 8 Internal Safeguards 9 References 10 [Footnotes] 11 [Tables] 12 [Figures title:] 13 IT 210: Business Systems Analysis 4 Final Paper Introduction [Your Introduction must include the following two elements at a minimum] Problem Statement1 [Clearly state the problem that the business owner is seeking to solve. Be sure to address the question of what your business ultimately wants to do.] Two Technologies [Identify and briefly describe the two technologies, from the list provided, that you will research in your business systems analysis.] Business Requirements Objectives [Explain the objectives of undertaking this project to integrate new technology. In others words, what should the project accomplish, and how does it support the goal of your business?] Project Description [Provide a project description that explains the purpose of the project. Be sure to address the following:] i. What does your business need to do to satisfy the objectives? ii. What are the desired results at the end of the project? iii. Why is it important for your business owner to consider implementing new technology? IT 210: Business Systems Analysis 5 Technology Requirements [State the key technological requirements that will be required of any new technology in order to effectively solve your business’s problem. In other words, what specifically does the technology need to be capable of doing? (These are the technology requirements in the decision matrix.)] Competitors and Technology [In the section below, you will describe two competing companies that operate in the same industry as your business. You will also explain how a company uses the two technologies that you are investigating, to determine if the technology may be appropriate for your business to use. Remember that a list of competing companies was provided to you in the final project case scenario.] Technology One [Replace heading with the technology selected (e.g., Social Media)] [Select one company in the same industry as your own that uses this technology. Briefly describe what that company does and how it uses this technology to support its business in general. Include specific examples.] Technology Two [Replace heading with the technology selected (e.g., Social Media)] [Select one company in the same industry as your own that uses this technology. Briefly describe what that company does and how it uses this technology to support its business in general. Include specific examples.] Technology Benefit IT 210: Business Systems Analysis 6 [Referring to what you learned in your research on the companies above, explain one specific way in which one of the companies is benefitting from technology, and describe the potential benefit to your business if you were to adopt the same approach.] Technology Solutions [In the section below, you will discuss how each of the two technologies meets the technology requirements that you identified in section II. Use your decision matrix to guide your responses.] Technology One [Explain how well this technology meets the technology requirements of your business. Be sure to address which technology requirements the technology meets, and where there are gaps.] Technology Two [Explain how well this technology meets the technology requirements of your business. Be sure to address which technology requirements the technology meets, and where there are gaps.] Recommendations [In the section below, you will recommend the technology solution that you believe is most appropriate for your business based on how well each technology meets your business’s technology requirements.] Technology Solution [Recommend a technology solution for your business, and defend why that solution is appropriate. You may recommend only one technology or any combination of the two that you investigated.] IT 210: Business Systems Analysis 7 Overall Benefit [Explain the overall benefit of your recommended technology solution to your business. Consider the following:] I. II. How will it will it enhance efficiency? How will it position your business for future growth as you move online? Basic Security Considerations [In the section below, you will briefly explain what the owner of your business must consider in regard to security and privacy if they choose to adopt your recommendations.] Security Features [Explain the security features your recommended technology solution should have.] Third-Party Vendors [Briefly explain what your business should consider in regard to security and privacy as you seek out third-party vendors for the proposed technology.] Internal Safeguards [Briefly describe the internal safeguards that should be put in place in your business to guard against loss or misuse of company data. Provide examples.] [Like all sections of your paper, references start on their own page. The references page that follows is created using the Citations & Bibliography feature, available on the References tab. This feature includes a style option that formats your references for APA 6th Edition. You can also use this feature to add in-text citations that are linked to your source, such as those IT 210: Business Systems Analysis 8 shown at the end of this paragraph and the preceding paragraph. To customize a citation, rightclick it and then click Edit Citation.] (Last Name, Year) IT 210: Business Systems Analysis 9 References Last Name, F. M. (Year). Article Title. Journal Title, Pages From - To. Last Name, F. M. (Year). Book Title. City Name: Publisher Name. IT 210: Business Systems Analysis 10 Footnotes 1 [Add footnotes, if any, on their own page following references. For APA formatting requirements, it’s easy to just type your own footnote references and notes. To format a footnote reference, select the number and then, on the Home tab, in the Styles gallery, click Footnote Reference. The body of a footnote, such as this example, uses the Normal text style. (Note: If you delete this sample footnote, don’t forget to delete its in-text reference as well. That’s at the end of the sample Heading 2 paragraph on the first page of body content in this template.)] IT 210: Business Systems Analysis 11 Tables Table 1 [Table Title] Column Head Row Head Row Head Row Head Row Head Row Head Row Head Column Head 123 456 789 123 456 789 Column Head 123 456 789 123 456 789 Column Head 123 456 789 123 456 789 Column Head 123 456 789 123 456 789 Note: [Place all tables for your paper in a tables section, following references (and, if applicable, footnotes). Start a new page for each table, include a table number and table title for each, as shown on this page. All explanatory text appears in a table note that follows the table, such as this one. Use the Table/Figure style, available on the Home tab, in the Styles gallery, to get the spacing between table and note. Tables in APA format can use single or 1.5 line spacing. Include a heading for every row and column, even if the content seems obvious. A default table style has been setup for this template that fits APA guidelines. To insert a table, on the Insert tab, click Table.] IT 210: Business Systems Analysis 12 Figures title: Figure 1. [Include all figures in their own section, following references (and footnotes and tables, if applicable). Include a numbered caption for each figure. Use the Table/Figure style for easy spacing between figure and caption.] For more information about all elements of APA formatting, please consult the APA Style Manual, 6th Edition. Technological Requirement 1: Database to track Medicaid patients' ER visits Possible Technology Solutions: Big data and knowledge management Wireless, mobile computing, and mobile commerce Yes Social computing Cloud computing Yes Business analytics and business intelligence solutions Intelligent Systems Yes Technological Requirement 2: Technological Requirement 3: Manage emergency care and Database meets federal health nonemergency care treatments privacy laws Technological Requirement 4: Facilitate collaboration between hospital, attending physican, staff, and patient Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Technological Requirement 5: Patient ER reports Technological Requirement 6: Database storage Yes Technological Requirement 7: Manage hospital after-care for patients Yes Yes Yes Yes Yes Yes Yes Yes Yes Overall benefits of this technology to the company Ability to integrate information from multiple sources to drive decision making related to patient care: appointments, pain management, reducing prescription of narcotics, pain management, reducing ER visits, reducing Medicaid costs, and so on. Ability to track patient ER visits from any location using wireless communication that complies with federal privacy laws. Hospitals and physicians and staff are able to use their mobile technology to collaborate using wireless technology. Cloud computing uses the internet. The medical staff can remotely access a network, a computer, and software without being in the same physical location as the equipment. The medical staff does not require additional computer hardware or employees to manage the technology. Cloud technology increases collaboration internally and externally. Hospitals can easily share information with attending physicians without being in the same location. Cloud computing also provides access to technology at a lower cost. Abilty to manage, analyze, and visualize data on patient care, Medicaid KPIs, and other data from multiple data sources using reports, charts, and dashboards. Ability to track patient care, ability to automate the creation of reports, ability to set up alerts and reminders, ability to analyze patient behavior, and ability to make healthcare recommendations. Technological Requirement 1: Integrate online shopping Possible Technology Solutions: Big data and knowledge management Wireless, mobile computing, and mobile commerce Social computing Cloud computing Business analytics and business intelligence solutions Intelligent systems Technological Requirement 2: Manage inventory and shipping Technological Requirement 3: Provide order status checking and online payment processing Technological Requirement 4: Facilitate collaboration internally and externally (with staff and customers) Technological Requirement 5: Manage customer contacts Technological Requirement 6: Provide reporting Technological Requirement 7: Manage the current brickand-mortar processes (sales, payments, inventory, and customer contact) (Insert more columns if necessary) Overall benefits of this technology to the company IT 210 Final Project Case Scenario For this project, imagine that you work for a small brick-and-mortar business specializing in designer clothing, shoes, and handbags. Your business offers discounted designer clothing and accessories for men and women. There are two full-time employees and three part-time employees. Currently, the store only has a basic website with a list of a few products, and customers can only purchase items instore. This is a problem because the business is not able to reach customers as easily as its competitors. The business owner has identified the following companies as its primary e-business competitors:       Zappos Kohl’s Macy’s HauteLook Nordstrom Rack Lyst The ultimate goal of the business is to promote growth with an online presence and become more customer-focused. The business owner wants to streamline the business processes involved in integrating a brick-and-mortar business with an e-business. She is aware that there will be some potential consumer privacy and security concerns associated with this change, and she wants to ensure that company data is protected internally. She also wants to be confident that the business’s suppliers and technology vendors do the same. The business owner is looking for a technology solution that will meet the following key technology requirements: integrating online shopping, managing inventory and shipping, providing order status and online payment processing, facilitating collaboration internally and externally (with staff and customers), managing customer contacts, providing reporting, and being able to use the new technology to manage the current brick-and-mortar processes (sales, payments, inventory, and customer contact). Currently, the physical location struggles with managing customer information and does not have a reporting tool to help management make informed decisions. Your job will be to research two different technologies and the business market competitors that use those technologies, and to make a recommendation on the technology solution that you feel would best position your store to expand its business. Select two of the following technologies to focus on in your business systems analysis paper:       Big data and knowledge management Wireless, mobile computing, and mobile commerce Social computing Cloud computing Business analytics and business intelligence solutions Intelligent systems
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Explanation & Answer

Hi there. Hope you are doing fine. Here is the Milestone 2. Milestone 2 ended at the Overall Benefit section. There are two files to submit: the decision matrix and milestone 2. I am sending both so don't forget to submit both of them.

Technological Requirement 1:
Integrate online shopping

Possible Technology Solutions:
Big data and knowledge management
Wireless, mobile computing, and mobile commerce
Social computing
Cloud computing
Business analytics and business intelligence solutions
Intelligent systems

Yes

Technological Requirement
2: Manage inventory and
shipping

Technological Requirement
3: Provide order status
checking and online
payment processing

Technological Requirement
4: Facilitate collaboration
internally and externally (with
staff and customers)

Yes

Yes

Technological Requirement
5: Manage customer
contacts

Technological Requirement
6: Provide reporting

Yes

Yes

Technological Requirement
7: Manage the current brickand-mortar processes (sales,
payments, inventory, and
customer contact)

Technological
Requirement 8: Collect,
process, and analyze
market information
(customer preferences,
data mining & analysis,
key metrics, etc.)

Technological
Requirement 9: Provide
market insight and
information for decisionmaking

Technological
Requirement 10: Provide
a personalized experience
to customers

Yes

Yes

Yes

Yes

Technological
Requirement 11: Engage
customers and share
information (sales,
promotions, discounts,
games etc.)
Overall benefits of this technology to the company
Yes


IT 210: Business Systems Analysis

[This is an APA-formatted template for the final project: Please be sure to remove ALL of the
example content from this document prior to submission, as it is only there to help and provide
examples. Example content is highlighted and surrounded with brackets within the document.]

IT 210: Business Systems Analysis

2

Contents
Introduction

5

Problem Statement

5

Two Technologies

5

Business Requirements

5

Objectives

5

Project Description

5

Key Technology Requirements

6

Competitors and Technology

6

Technology One [Replace heading with the technology selected (e.g., Social Media)]

6

Technology Two [Replace heading with the technology selected (e.g., Social Media)]

6

Technology Solutions

7

Technology One

7

Technology Two

7

Recommendations

8

Technology Solution

8

Overall Benefit

8

Security Considerations
Security Features

8
8

IT 210: Business Systems Analysis

3

Third-Party Vendors

8

Internal Safeguards

9

References

10

[Footnotes]

11

[Tables]

12

[Figures title:]

13

IT 210: Business Systems Analysis

4
Final Paper
Technology Solutions

Crystal is a retailer of handbags, accessories, clothes, and fashion brands. The company is
performing well but there is one area where it is lacking: online presence. The company o...


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