Saudi Electronic University College of Administrative and Financial Sciences Assignment of MIS201- Management Information System MIS201 - Project 2020/2021 Submission Part 1 Part 2 Part 3 End of week 7 Saturday 6th of March 2021 End of week 12 Saturday 10th of April 2021 Instructors will manage the date and time for presentation during week 13 & 14 25 Marks Assignment Details The project involves studying the IT infrastructure of a relevant information system (IS)/ information technology (IT) used by selecting any organization of your choice locally or internationally The idea is to investigate the selected organization using the main components of IT (Hardware, software, services, data management and networking). Infrastructure Investigation, which is in a selected industry, should be carried out by using articles, websites, books and journal papers and /or interviews. In the report, you are expected to discuss: Project Report Structure: Part 1 Submission: End of week 7 Saturday 6th of March 2021 Marks: 10 1. Cover Page This must contain topic title, student names and Students ID, section number and course name. (you can find the cover page in the blackboard) 2. Table of Contents (0.5 mark). Make sure the table of contents contains and corresponds to the headings in the text, figures, and tables. 3. Executive Summary (1 marks). What does the assignment about, briefly explain the distinct features 4. Organizational Profile (1.5 marks). Brief background of the business including organization details, purpose, and organizational structure. 5. Strategies (3 marks). Discuss different types of strategies for competitive advantages and then select and discuss the most appropriate strategies to improve the performance of the organization. Hint: You can discuss any points that you learned in this course and its related to your selected organization 6. Technology Involved (4 marks). How is the organization set up in terms of its IT infrastructure? Discuss the hardware, software, telecommunication, information security, networks, and other elements. Hint: You can discuss any points that you learned in this course and its related to your selected organization Project Report Structure: Part 2 Submission: End of week 12 Saturday 10th of April 2021 Marks: 8 7. Analysis of Existing System (5 marks). Analyze the key problems of the existing system used by the company. Also discuss the Information Systems used within the company for example: • • • • • Transaction processing systems (TPS) Enterprise Resource Planning (ERP) Systems Functional Area Information Systems Business intelligence DSS Hint: You can discuss any points that you learned in this course and its related to your selected organization 8. Possible Solutions and Suggestions for the company (1 mark). What are your suggestions to help the organization in solving the key problems. 9. Conclusion (1.5 mark). Summarize your report 10. References (0.5 mark). Use APA referencing style format. Part 3: Presentation Submission: Instructors will manage the date and time for presentation during week 13 & 14 Marks: 7 Make a power-point presentation of your Project work mentioning all the above contents and present in a group. There must be minimum 10 slides in the presentation with a good background design, readable font size and style with appropriate color. Presentation must have the following format: ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ First slide: Group members name and Student id & Title of the Project Company Profile Strategies Technology Involved Analysis of Existing System Possible solutions and suggestions Conclusion References Guidelines for the assignment: ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ Make sure to include the cover page with all information required. One mark will be deducted if there is no cover page This is a group project (2-3 students), which is part of your course score. It requires effort, research, and critical thinking. Use font Times New Roman, 12 font size Use 1.5 line spacing with adjust to all paragraphs (alignment). Use the footer function to insert page number. Ensure that you follow the APA style in your project and references. The minimum number of required references is 5. Your project report length Part 1 & Part 2 should be between 2500 to 3000 words in total. You must check the spelling and grammar mistakes before submitting the assignment. Up to 20% of the total grade will be deducted for providing a poor structure of assignment. Structure includes these elements paper style, free of spelling and grammar mistakes, referencing and word count. Assignment must be in Word format only no PDF Your file should be saved as Word doc [Example]: [Your Name] [CRN] MIS201 - Project Assignment Part 1.doc Analyze the key problems of the existing system used by the company. Also discuss :the Information Systems used within the company for example Key problems in existing system used by samsung: IT system should be very responsive. it should collaborate well with all other application and quickly response to the changes. Samsung is one of the leading manufacturers and distributors of electronic products in the world. Over the last ten years, the firm has experienced impressive market growth because of its marketing strategies. According to Chang (64), Samsung has become the leading electronic firm in the global market because of the pricing and market communication strategies. Most of its high-end products are fairly priced compared to those of its major competitors such as Apple Inc. it has also learned the art of communicating with its clients in the market. However, the firm is now facing a number of challenges that may affect its profitability in the market. In this paper, the researcher seeks to analyze the main challenge that this firm is currently facing. According to Bradley and McDonald (117), the biggest marketing challenge that is currently facing the firm is how to sell its Smartphone to organizational buyers. This is considered the main problem facing Samsung Inc because organizational buyers no longer trust its products. In order to succeed in the current market, Samsung cannot afford to ignore this market segment. Chang (32) says that organizational buyers are becoming important to firms because of their purchasing power. Many firms are now using Smartphone and other related electronic gadgets to address various activities. Multinational corporations rely heavily on these devices to monitor the operations at various branches across the world. Firms such as Blackberry and Apple have remained very successful in marketing to the organizational buyers. However, many firms have rejected Samsung devices citing a number of reasons. Transaction processing systems Transaction Processing Information System A Transaction Processing System (TPS) is a type of information system that collects, stores, .modifies and retrieves the data transactions of an enterprise The success of commercial enterprises depends on the reliable processing of transactions to ensure that customer orders are met on time. The field of transaction processing, therefore, has become a vital part of effective business management Features of Transaction Processing Systems Rapid response – fast performance with rapid results Reliability – well designed backup and recovery with a low failure rate Most online transaction processing (OLTP) systems use flash storage for a very simple reason: A small difference in response time for real-time systems can make a substantial difference in sales. According to a recent study by Dynatrace, half a second of wait time can decrease sales by 10 percent. Using SSDs for OLTP improves the latency, by as much as a factor of 10, compared with HDD-based systems. For real-time, OLTP and OLAP systems, one of the biggest bottlenecks is the storage’s ability to respond to a large number of small, random requests for data to be read or written. When these requests are happening in real time, the system must be able to keep up with data streams from multiple sources. Flash storage is a big boon to OLTP systems architects, since one or two drives can provide sufficient input/output operations per second (IOps) without requiring massive hardware purchases. For these systems, a very high throughput or extremely large capacities are not as critical as either response time or IOps. Enterprise Resource Planning (ERP) Systems Enterprise resource planning (ERP) is a process used by companies to manage and integrate the important parts of their businesses. ... An ERP software system can also integrate planning, purchasing inventory, sales, marketing, finance, human resources, and more. Samsung announced that it would launch ERP business for the local construction industry by forming a strategic alliance a leading local ERP company for the construction industry. ERP (Enterprise Resources Planning) is a comprehensive system that supports overall business processes from receiving orders to shipping including accounting, trading, cost calculation, personnel management and payment, bringing custom er benefits of reduced cost and improved productivity while providing an information infrastructure. Samsung SDS plans to add the construction ERP system, developed by its partner with accumulated experience and know-how, to its solution as well as seek cooperation with the partner in conducting outside projects by linking its construction-related affiliates. In particular, Samsung SDS stands to benefit by providing standard solutions to the local construction industry, which lags behind in terms of its development in the IT area, as the Construction and Transportation Ministry designated its partner Korea BizTech as an operator of CALS (computer-aided Acquisition and Logistic Support) Functional Area Information Systems WALMART AND SAMSUNGsystems is helpful to determine when they make the most sales and compare it from last month or last year sales. Information technology helps them to predict future sales based off trends fromthe past. “Samsung is a much-consolidated company, but it requires more strategic development planning system to identify more future projects to compete its sister companies in the world. Shipping of products and the best use of strategic information management can enhance the capabilities of the managers to identify the achievable targets of selling of new products of fashionable mobiles by installing the new information management systems”.[CITATION Ess16 \l 1033 ] Information technology is useful to show buying trends for Samsung, just like forWalmart. The difference is knowing that the busiest or most sales happen when they introduce a new product. Samsung can advertise and use information systems to show their target market of people who are into electronics and comparing their older brand of devices and updating it to make a newer and better product for customers. Electronics and having the newest and latest cellular device have become a buying trend. By having information systems in place, it can showwhat the businesses products that have been used in the past to create designs that are fashionable and current in today’s trends Samsung both use management information systems to advertise their products, analyze their sales, their target market and buying trends. Although Walmart and Samsung use information systems in the same way, there are some differences between them. Walmart is a retail store that is a one stop shop where you can buy just about anything. They can advertise to a wide range of people in every age group, from newborns to the elderly, male or female. So, the use of information system for Walmart can show what customers shop for the most, who shops for it, what age group and when is the busiest times throughout the year.Walmart use of information Business intelligence Business intelligence (BI) leverages software and services to transform data into actionable insights that inform an organization’s strategic and tactical business decisions. BI tools access and analyze data sets and present analytical findings in reports, summaries, dashboards, graphs, charts and maps to provide users with detailed intelligence about the state of the business. The increase in storage, networking and computing power combined with the realtime analysis of big data opens the door to further developments in machine learning, a necessary component if organizations hope to make use of growing amounts of information effectively. As memory grows and becomes faster, the implementation of artificial intelligence (AI) becomes achievable, a goal driven also by business needs. AI will help organizations improve efficiency through the quick processing of big data, making informed split-second decisions. As machines become smarter, more decisions can be delegated to them, opening up bottlenecks in the business intelligence chain. This is especially prominent within the financial services industry, where machines can be taught to analyze investor behavior to predict future actions and provide for them immediately, rather than waiting for a human to act. Decision making for organizations utilizing real-time analytics will become a more sophisticated process with AI systems and the high-performing architectures that host them. As more data is created, more is fed into the system, allowing both machine and human to become smarter, culminating in greater intelligence in business. DSS DSS dynamically assigns time-frequency resources between 4G and 5G according to their respective traffic demands to accommodate both users, while optimizing resource utilization. In the early stages of 5G, DSS is advantageous in that it only allocates the required amount of resources for 5G users, and retains the remaining resources for 4G users. As the demand for 5G grows over time, DSS can allocate more resources to 5G services. With DSS, 5G is able to share the frequency bands used by 4G, allowing operators to swiftly expand 5G coverage while eliminating the need for new spectrum allocation for 5G. Samsung’s DSS technology has been deployed commercially in the U.S. over a virtualized 5G RAN. The Samsung DSS solution can be used on both traditional hardware-based and also virtualized-based radio networks, enabling the maximum flexibility for customers. To solve this problem, Samsung has developed two principles of work. One of these principles' states that Samsung respects customers, shareholders and employees in this way: It makes customer satisfaction its top priority: To gain customer satisfaction, Samsung provides products and services that meet customers' needs and expectations. It is also located near them on the communication sites and in customer services, and to pay attention to their suggestions and complaints. And seeks to manage driven by shareholder values: To get there, it provided long-term benefits to shareholders through reasonable investments and improved operational efficiency. We also create stable benefits through stable management activities and improve the company's market value. Moreover, we respect shareholders' rights, reasonable demands and ideas. Efforts are being made to improve the "quality of life" of our employees: For the company to improve the quality of life of its employees, it provided them with equal opportunities and treated them according to their capabilities and performance. She recommended continuous self-development for employees and support the improvements required to carry out duties. In addition, we create a work environment that allows for independent and creative work. Thus, Samsung will be solving the problem of buyers' mistrust of 90%, but it needs to provide advantages and services to gain the trust of buyers and make its phones and devices more distinctive, such as: making its systems faster, developing applications that benefit office workers in completing their tasks, and adding some advantages that benefit the owners. Offices like organizing meetings, and reminders of tasks.
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