MGT 312 SUD Your Team Is Brainstorming All Wrong Article Discussion

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CREATIVITY Your Team Is Brainstorming All Wrong by Art Markman MAY 18, 2017 Jennifer Maravillas for HBR When your team is tasked with generating ideas to solve a problem, suggesting a brainstorming session is a natural reaction. But does that approach actually work? Although the term “brainstorming” is now used as a generic term for having groups develop ideas, it began as the name of a specific technique proposed by advertising executive Alex Osborn in the 1950s. He codified the basic rules that many of us follow when getting people together to generate COPYRIGHT © 2017 HARVARD BUSINESS SCHOOL PUBLISHING CORPORATION. ALL RIGHTS RESERVED. 2 ideas: Toss out as many ideas as possible. Don’t worry if they’re too crazy. Build on the ideas people generate. Don’t criticize initially. These rules seem so obvious and clear that it’s hard to believe they don’t work. However, decades of studies demonstrate that groups that use Osborn’s rules of brainstorming come up with fewer ideas (and fewer good ideas) than the individuals would have developed alone. VIDEO BRAINSWARMING: BECAUSE BRAINSTORMING DOESN'T WORK TO VIEW, PLEASE VISIT THIS ARTICLE AT HBR.ORG There are several reasons for this productivity loss, as academics call it. For one, when people work together, their ideas tend to converge. As soon as one person throws out an idea, it affects the memory of everyone in the group and makes them think a bit more similarly about the problem than they did before. In contrast, when people work alone, they tend to diverge in their thinking, because everyone takes a slightly different path to thinking about the problem. You can harness the power of divergence and convergence to fix brainstorming, and several studies demonstrate that this works effectively. Here are some of the lessons from this research. Let Individuals Work Alone First Early in creative acts it’s important to diverge, that is, to think about what you are doing in as many ways as possible. Later, you want to converge on a small number of paths to follow in more detail. Many techniques use a structure like this. For example, in the 6-3-5 method, six people sit around a table and write down three ideas. They pass their stack of ideas to the person on their right, who builds on them. This passing is done five times, until everyone has had the chance to build on each of the ideas. Afterward, the group can get together to evaluate the ideas generated. There are many variations of techniques like this. What they have in common is that they allow individual work during divergent phases of creativity and group work during convergent phases. Techniques like this can be used in multiple rounds. For example, it is often important to spend time agreeing on the problem to be solved. A whole round of divergence and convergence on the problem statement can be done before giving people a chance to suggest solutions. Take Your Time Another difficulty with brainstorming is that there are often some people in the group who don’t like uncertainty. They want to finish the process quickly and get on with implementing the new solution. These people are high in a personality characteristic called need for closure. It’s important that groups have time to explore enough ideas that they can consider more than just the first few possibilities that people generate. One reason why techniques like 6-3-5 are successful is COPYRIGHT © 2017 HARVARD BUSINESS SCHOOL PUBLISHING CORPORATION. ALL RIGHTS RESERVED. 3 that they slow the creative process down. They alert everyone in the group up front that evaluation isn’t going to happen until everyone has generated ideas and has had a chance to build on them. As a result, even people high in need for closure are forced to wait until the ideas are developed. Let People Draw Many brainstorming sessions involve people talking about solutions. That biases people toward solutions that are easy to talk about. It may also lead to solutions that are abstract and may never work in practice. As a result, many techniques (such as C-Sketching) require people to draw pictures rather than writing. Our studies suggest that a combination of drawing and writing is ideal for generating creative solutions to problems. There are several reasons why drawing is helpful. First, it’s hard for people to describe spatial relationships, so any solution that requires a spatial layout is better described with pictures than with words. Second, a large amount of the brain is devoted to visual processing, so sketching and interpreting drawings increases the involvement of those brain regions in idea generation. Third, it is often difficult to describe processes purely in words, so diagrams are helpful. One caution about drawing: People tend to sketch quickly, in ways that make their sketches hard to interpret, so it’s useful to have words in the diagrams to help with the interpretation of these sketches. But haste may not be all bad. The same studies I referenced above also demonstrate that when other people look at crudely drawn sketches, they may misinterpret elements of the drawings in ways that serendipitously lead to new ideas. One of the joys of the brainstorming session is you, as the group leader, don’t need to spend that much time facilitating or preparing. You just get people in a room and go. But while this makes things easier for you, it’s not good for the group. To develop stronger ideas, you need to manage the conversation so that the team doesn’t converge on a solution before everyone hears what others are thinking. Until you develop some expertise in helping groups to develop ideas, use a technique like 6-3-5. It’s often easier to follow a process and watch how it unfolds than to try to manage a group dynamically and sense when the group is ready to start working together. Art Markman, PhD, is the Annabel Irion Worsham Centennial Professor of Psychology and Marketing at the University of Texas at Austin and founding director of the program in the Human Dimensions of Organizations. He has written over 150 scholarly papers on topics including reasoning, decision making, and motivation. He is the author of several books including Smart Thinking, Smart Change, and Habits of Leadership. COPYRIGHT © 2017 HARVARD BUSINESS SCHOOL PUBLISHING CORPORATION. ALL RIGHTS RESERVED. 4 Copyright 2017 Harvard Business Publishing. All Rights Reserved. Additional restrictions may apply including the use of this content as assigned course material. Please consult your institution's librarian about any restrictions that might apply under the license with your institution. For more information and teaching resources from Harvard Business Publishing including Harvard Business School Cases, eLearning products, and business simulations please visit College of Administrative and Financial Sciences MGT 312 Assignment III Decision Making and Problem Solving (MGT312) Deadline for students: End of Week 13 (17/04/2021@ 23:59) (To be posted/released to students on BB anytime in Week 11) Course Name: Decision Making and Problem Solving Student’s Name: Course Code: MGT312 Student’s ID Number: Semester: II CRN: Academic Year: 1441/1442 H For Instructor’s Use only Instructor’s Name: Students’ Grade: Marks Obtained/Out of Level of Marks: High/Middle/Low Instructions – PLEASE READ THEM CAREFULLY • The Assignment must be submitted on Blackboard (WORD format only) via allocated folder. • Assignments submitted through email will not be accepted. • Students are advised to make their work clear and well presented, marks may be reduced for poor presentation. This includes filling your information on the cover page. • Students must mention question number clearly in their answer. • Late submission will NOT be accepted. • Avoid plagiarism, the work should be in your own words, copying from students or other resources without proper referencing will result in ZERO marks. No exceptions. • All answered must be typed using Times New Roman (size 12, double-spaced) font. No pictures containing text will be accepted and will be considered plagiarism). • Submissions without this cover page will NOT be accepted. Course Learning Outcomes-Covered • Describe decision making process for complex issues pertaining to business environment both internally and externally (C.L.O :1) • Demonstrate effective leadership skills and teamwork capacity for efficient decision making with the problem owners and other stakeholders as either a team member or a team leader. (C.L.O :5) • Explain and apply critical thinking and cognitive psychology as it pertains to analyze and synthesize information for problem solving and decision making. (C.L.O :3) Assignment Instructions: • Log in to Saudi Digital Library (SDL) via University’s website • On first page of SDL, choose “English Databases” • From the list find and click on EBSCO database. • In the search bar of EBSCO find the following article: Title: “Your Team Is Brainstorming All Wrong” Author: Art Markman Date of Publication: May 18, 2017 Published: Harvard Business Review Assignment Questions: (Marks 05) 1. Article Question: Read the attached article titled as “Your Team Is Brainstorming All Wrong” by Art Markman, published in Harvard Business Review, and answer the following Questions: a. Summarize the article and explain the main issues discussed in the article. (In 400-500 words) (Marks 2) b. What do you think about the article in relations to what you have learnt in the course about divergent thinking and group decision making? Use additional reference to support you argument. (In 250-400 words) (Marks 1.5) 2. Critical Thinking Question: If you collect too much information for analyzing a decision, you can suffer from analysis paralysis, where you spend too much time thinking about a decision rather than making one. Recall a major financial decision you made recently, such as of a car or housing purchase or rental. Describe your process for making the decision. How could analysis paralysis have affected this process? (In 150-300 words) (Marks 1.5) ANSWER
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Question 1a
The article “Your Team Is Brainstorming All Wrong” by Art Markman was published on
May 18, 2018. The idea of the article is to prove how different groups do brainstorming wrong.
The author discusses that brainstorming is a term used by a group of people to develop an idea
and share them. The term brainstorming was created as a technique. The author discusses that
there are several rules that people follow to generate an assertion. These rules make people
develop a lot of their thoughts. However, the author suggests that these rules do not work. He
argues that these rules make people come up with fewer ideas than they expect. First, when a
group come together to brainstorm ideas, they tend to converge. This means that when one
person develops one view, the other people tend to lose their memory. This makes them lose
their ideas since they concentrate on the concept developed by one person. The author pointed
out that when people work alone, they tend to create several ideas. This is because they follow
their path to develop the ideas (Markman, 2018).
When people work alone, they think much about what they are doing in different ways.
This makes them develop ideas. Th...

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