University of the Cumberlands Amazon Web Services Disaster Recovery Plan Paper

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User Generated

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cebsgrfg1

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Computer Science

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University of the Cumberlands

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You will create a Disaster Recovery Plan for either the organization they work for or one they wish to work for in the future. The plan will follow the template/example provided.

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INFORMATION TECHNOLOGY DISASTER RECOVERY PLAN Revision History Revision Change Date Official copies of the document are available at the following locations: • • Department of Information Technology Office Office and home of the Chief Information Officer 1 Contents Revision History ............................................................................................................................................. 1 Official copies of the document are available at the following locations: ...................................................... 1 Contents .......................................................................................................................................................... 2 Section 1: Introduction .................................................................................................................................... 3 Section 2: Scope.............................................................................................................................................. 3 Section 3: Assumptions................................................................................................................................... 3 Section 4: Definitions ..................................................................................................................................... 3 Section 5: Teams ............................................................................................................................................. 3 5.0.1 Incident Commander ................................................................................................................... 3 5.0.2 Incident Command Team ............................................................................................................ 3 5.1 Datacenter Recovery Team ............................................................................................................... 3 5.2 Desktop, Lab, and Classroom Recovery Team ................................................................................. 4 5.3 Enterprise Systems Recovery Team .................................................................................................. 4 5.4 Infrastructure and Web Recovery Team ............................................................................................ 4 5.5 Telecommunications, Network, and Internet Services Recovery Team ........................................... 4 Section 6: Recovery Preparations ................................................................................................................... 5 6.1 Data Recovery Information: .............................................................................................................. 5 6.2 Central Datacenter and Server Recovery Information: ..................................................................... 5 6.3 Network and Telecommunication Recovery Information: ................................................................ 5 6.4 Application Recovery Information:................................................................................................... 5 6.5 Desktop Equipment Recovery Information: ...................................................................................... 5 Section 7: Disaster Recovery Processes and Procedures ................................................................................ 5 7.1 Emergency Response: ....................................................................................................................... 5 7.2 Incident Command Team: ................................................................................................................. 5 7.3 Disaster Recovery Teams: ................................................................................................................. 5 7.4 General System/Application Recovery Procedures/Outline: ............................................................ 5 8.0 Network & Telecommunication Recovery Guidelines: ............................................................................ 5 Appendix A. IT Contact List .......................................................................................................................... 5 Appendix B. Crisis Management Team Contact List ..................................................................................... 5 Appendix C: IT Recovery Priority List .......................................................................................................... 5 C.1 IT Infrastructure Priorities: ................................................................................................................ 5 C.2 IT System Priorities: .......................................................................................................................... 6 C.3 Consortium, Outsourced, and Cloud-based IT System Priorities: .................................................... 6 C.4 IT Facility Priorities .......................................................................................................................... 7 Appendix D: Vendor Information ................................................................................................................... 7 Appendix E: Disaster Recovery Signoff Sheet ............................................................................................... 8 2 Section 1: Introduction Provide an introduction to the company/situation... A copy of this plan is stored in the following areas: • Department of Information Technology Office • Office and home of the Chief Information Officer Section 2: Scope Determine/explain the scope of this plan. Section 3: Assumptions Section 4: Definitions Section 5: Teams 5.0.1 Incident Commander Chief Information Officer Home Phone: Cell Phone: 5.0.2 Incident Command Team Chief Information Officer Manager, User Support Manager, Infrastructure Services Manager, Information Systems Manager, Classroom and Media Services 5.1 Datacenter Recovery Team All Contact Information is located in Appendix A 3 Team Lead: Team Members: Manager, Infrastructure Services System Administrators (2) Desktop Systems Administrator Network Communications Technicians (2) 5.2 Desktop, Lab, and Classroom Recovery Team All Contact Information is located in Appendix A Commander. Team Lead: Team Members: Manager, User Services Manager, Classroom and Media Services Desktop Systems Administrator Computing Coordinators (7) Lab and Student Computing Coordinator Equipment Systems Specialist 5.3 Enterprise Systems Recovery Team All Contact Information is located in Appendix A Team Lead: Team Members: Manager, Information Systems Manager, Infrastructure Services Programmer/Analysts (4) Web Programmer/Analyst System Administrator Computing Coordinators supporting affected areas (business services, payroll, enrollment services, etc.) Key Business Unit Personnel as needed by type of incident (payroll clerk, accountant, registrar, etc.) 5.4 Infrastructure and Web Recovery Team All Contact Information is located in Appendix A Commander. Team Lead: Team Members: Manager, Infrastructure Services System Administrators (2) Desktop Systems Administrator Web Programmer/Analyst 5.5 Telecommunications, Network, and Internet Services Recovery Team All Contact Information is located in Appendix A Commander. 4 Team Lead: Team Members: Manager, Infrastructure Services Communications Technicians (2) System Administrator Section 6: Recovery Preparations 6.1 Data Recovery Information: 6.2 Central Datacenter and Server Recovery Information: 6.3 Network and Telecommunication Recovery Information: 6.4 Application Recovery Information: 6.5 Desktop Equipment Recovery Information: Section 7: Disaster Recovery Processes and Procedures 7.1 Emergency Response: 7.2 Incident Command Team: 7.3 Disaster Recovery Teams: 7.4 General System/Application Recovery Procedures/Outline: 8.0 Network & Telecommunication Recovery Guidelines: Appendix A. IT Contact List Appendix B. Crisis Management Team Contact List Appendix C: IT Recovery Priority List The following priorities have been established by the department of Information Technology with consultation from the campus community. C.1 IT Infrastructure Priorities: 5 C.2 IT System Priorities: C.3 Consortium, Outsourced, and Cloud-based IT System Priorities: Application/System Name Priority RTO RPO Critical – Basic infrastructure and must be restored as soon as possible. High – Systems of extreme importance, but do not provide infrastructure. Medium – Important systems and applications, but do not have university-wide impact. Low – Systems important to specific departments or specific small populations of users. Full –Systems that may not be restored to functional status until normal operations are reestablished. Note: RTO is recovery time objective, RPO is recovery point objective (1) (2) (3) (4) (5) 6 C.4 IT Facility Priorities Building Name Priority Note: building list continues on next page. (1) Critical, needed for maintenance of public health and safety, communications. (2) High, needed for income maintenance for students, employees; payments to vendors; requirements for compliance or regulation; effect on cash flow; effect on production and delivery of services (housing, dining, student services). (3) Medium, needed for mission of university, delivery of classes. (4) Low, everything else Appendix D: Vendor Information 7 Appendix E: Disaster Recovery Signoff Sheet I have been briefed and given an overview of the Disaster Recovery Plan and I am familiar with my responsibilities. Name Signature Date 8
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Tags: computer science data recovery Business continuity Disaster recovery plan Amazon web services

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Running Head: COMPUTER SCIENCE QUESTIONS

A PLAN FOR DISASTER RECOVERY
Name
Institution Affiliation
Date

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COMPUTER SCIENCE QUESTIONS

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INTRODUCTION
Amazon web services
A Disaster discovery plan is a fundamental component for the preservation and continuity of any
organization or business. Amazon web services is a company that offers services on the
infrastructure for the information technology to other businesses inform services on the websites.
It is currently a cloud computing company. Its main advantages include the opportunity to restore
the capital expenses for the up-front infrastructure, having lower costs of variables that scale with
the business. It offers a capability that enables businesses to spin up thousands of servers in minutes
and give outcomes faster. Amazon web services describe disaster recovery as a continuous process
for analyzing and improving, systems evolve, and businesses.
The Amazon web services currently provide the maximum scalable, low-cost, and reliable
platforms for infrastructure in the cloud that overpowers hundreds of businesses in one hundred
and ninety countries globally. Customers from all industries are now taking advantage of several
benefits: low costs, openness and flexible services, instant elasticity and agility, and high-security
levels. The Amazon web services platform provides flexibility for launching the application
heedless to the case. It also offers satisfactory scalable platforms of infrastructure for the dynamic
hosting of websites.
Scope of the plan
The plan will provide promptness, therefore allowing the response of the ready personnel after the
occurrence of a disaster in the Amazon web services. It will provide space for more efficient and
effective efforts for recovery. The plan will help accomplish several objectives, including the
limitation of any loss by reducing the interruption duration for the application's critical service and

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it will lead to assessment and repair of damage, including the center's activation for recovery of
the computers. The disaster discovery plan will recover the information and the data imperative to
the critical operation of the applications. It will also aid in the management of the operation for
recovery effectively and strategically. Lastly, it helps prepare the personnel for technology to
enhance effective responses in the recovery of a disaster.
Assumptions of the plan
A disaster recovery plan has several assumptions behind it, and they include the fact that in a
disaster recovery plan, there should be the creation of a team for recovery of the disaster, there
should also be an assessment of the risks behind the disaster, including the testing and maintenance
of the disaster recovery plan. There should also be the determination of the critical application,
resources, and other documents and specification of the backup and off-site storage procedures.
The disaster recovery plan ensures that an organization can respond to a disaster, including any
other emergency that may appear to affect information systems. The checklist of the plan includes
identifying the vital system for the information technology and prioritization of the RTO and
networks, among others; however, the plan must include a strategy for minimizing negative effects
on the businesses' operations. A disaster recovery plan has more focus than a continuity plan for
the business. It does not cover all contingencies for the processes of the business, assets, business
partners, and human-based resources (Jorrigala, 2017).
Definitions
Disaster is a course of the event that makes serious physical damaging to the information
technology facilities primarily located and utilized by companies daily, therefore, rendering it
useless. Primary Location is a premise where the computer's hardware is used for processing and

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provision of data and services respectively to the users before the Location of a disaster takes place.
One of the components among these is the secondary Location, where the computer's hardware is
used to process the data and provide services to users after the Location of the disaster. Disaster
recovery is the set of events executed after the disaster that includes using the facilities located in
a secondary location that results in providing users of the information technology access to data
and function necessary for the business's sustenance processes.
Backup and recovery files are copies of all information and software located on the servers
centrally based. They are for returning the server's readiness state and operation that shortly existed
previously to the incident. Data, lab, and recovery team are the individuals who are responsible for
conducting recovery and test to the desktop services and computers, including labs in the areas
affected in the Amazon web services. The crisis management team is responsible for immediately
responding to the disaster, including containing and securing the situation. It may involve
specialized individuals and the more experienced ones.
The equipment configuration is the database in either hard or soft copy that has the document
carrying the information for configuration requisite to return any information technology hardware
such as the server, Network, and desktop, to configurations of the pre-disaster. Among the
definition is the headquarters for commanding the disaster; this is the Location where the team of
incident commanders hold their meetings and conduct the commanding of the activities concerning
the recovery and assessment.
The infrastructure and the recovery team for the websites are responsible for recovering and
conducting the test for the infrastructure system at the Amazon web services. Their infrastructure
system includes server visualization, active directory, email, DNS, and web services. The team is
responsible for ensuring the reestablishment of the connectivity, including integration and

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authentication of those systems; this occurs where the hosting of the services is done outside the
premises.
The disaster recovery plan is a formal document established by a business, organization, or
company containing detailed directions on the methods of responding to the abrupt occurrence of
incidents like natural disasters, outages of power cyber-attacks, and other disruptive kinds of
events (Meilani et al., 2019). It also contains the strategies for minimizing the impacts of a disaster
for a company's continuous operation or quick resumption. These disruptions can lead to loss of
revenues, damage to the brands, and customer dissatisfaction.
TEAMS
Incident commander
The disaster recovery plan has several team member that includes the incident manager. The
incident commander is the personnel responsible for setting up communication channels, making
an invitation of the appropriate individuals into those channels during the incident. They also train
a team member on qualified practices for managing the incident and even communication that
occur during the incident. A single incident commander is the one with the ability to carry out the
commanding activity. However, the selection of the commander considers the qualifications and
experience of the individual. A good incident commander should apply directive communication
and should be good at time management. The incident managers are also responsible for declaring
a disaster to make a plan active, including the center for command. They are obligated to move
the foundation towards the stated objectives for recovery.

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Datacenter recovery team
In the disaster recovery plan, there is also a team responsible for data center recovery. For instance,
the data center recovery from the disaster is the organization's plan for resumption of the business
operation, and it follows an unusual event that may cause damages and destroy the software, data,
and systems for hardware. The current protection in use for the critical data of the businesses and
companies like Amazon web services are the data backup and restoration and services. The
expenditure on this is too heavy and may lead to too much loss of revenue. The team for data
center recovery contains the following expert team leaders who...