MGT 301 Saudi Electronic University Microsoft Case Study

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MGT 301

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College of Administrative and Financial Sciences Assignment 2 Deadline: 01/04/2021 @ 23:59 Course Name: Organizational Behavior Student’s Name: Course Code: MGT301 Student’s ID Number: Semester: 2nd CRN: 21866 Academic Year: 1441/1442 H For Instructor’s Use only Instructor’s Name: Dr. Shahid Alam Students’ Grade: 00 / 05 Level of Marks: High/Middle/Low Instructions – PLEASE READ THEM CAREFULLY • The Assignment must be submitted on Blackboard (WORD format only) via allocated folder. • Assignments submitted through email will not be accepted. • Students are advised to make their work clear and well presented; marks may be reduced for poor presentation. This includes filling your information on the cover page. • Students must mention question number clearly in their answer. • Late submission will NOT be accepted. • Avoid plagiarism, the work should be in your own words, copying from students or other resources without proper referencing will result in ZERO marks. No exceptions. • All answered must be typed using Times New Roman (size 12, double-spaced) font. No pictures containing text will be accepted and will be considered plagiarism). • Submissions without this cover page will NOT be accepted. Course Learning Outcomes-Covered 1 Assess challenges of effective organizational communication and share information within the team in professional manner. (CLO4)(PLO-2.1) Assignment 2 Reference Source: Textbook:Colquitt, J. A., LePine, J. A., & Wesson, M. J. (2019). Organizational behaviour: Improving performance and commitment in the workplace (6th ed). Burr Ridge, IL: McGraw-Hill Irwin. Case Study: - Case: Microsoft Please read the case “Microsoft” from Chapter 12 “Teams :Processes and Communication” Page: - 400 given in your textbook – Organizational behaviour: Improving performance and commitment in the workplace (6th ed). by Colquitt, J. A., LePine, J. A., & Wesson, M. J. (2019) and Answer the following Questions: Assignment Question(s): 1. Describe how the building redesign is likely to influence process gain and process loss in the team Microsoft. (1.25 Marks ) (Min words 150-200) 2. Describe how the change at Microsoft have likely influenced team states. (1.25 Marks ) (Min words 150-200) 3. What are the advantages and disadvantages of the building redesign with respect to communication? What can be done to mitigate potential disadvantage. (1.25 Marks ) (Min words 200) Part:-2 Discussion question: Page: - Please read Chapter 12 “Teams: Processes and Communication” carefully and then give your answers on the basis of your understanding. 4. Think of a team you’ve worked in the performed poorly. Were any of the causes of the poor performance related to the forces that tend to create process loss? If so, which forces was most problematic? What steps, if any, did your team take to deal with the problem? (1.25 Marks ) (Min words 200-300) Important Note: - Support your submission with course material concepts, principles, and theories from the textbook and at least two scholarly, peer-reviewed journal articles. Due date for the submission of Assignment:- 2 • Assignment-2 should posted in the Black Board by end of Week-09. • The due date for the submission of Assignment-2 is end of Week-11. Answer: 1. 2. 3. . . Case: Microsoft: In 2013, Microsoft recognized that the company would have to make some fundamental changes to compete in an industry that rewards fast-paced innovation. At the time, there were several product groups at Microsoft that not only operated in silos, but also viewed each other as competitors for resources and bonuses. An engineer on a product team in one division might discover something that could be useful in another division’s product, but there was no incentive for the engineer to share what was learned with the other product team. To address this problem, and to promote teamwork across the organization, Microsoft replaced the product groups with four broad divisions based on functions that absolutely need to collaborate to get anything done. For example, a team responsible for developing a new Xbox would now likely include engineers from the devices and studio engineering division, the operating systems division, the applications division, and the cloud division. To support Microsoft’s new structure and emphasis on teamwork, the company redesigned two buildings at corporate headquarters. The corridors and private offices that once filled these buildings were completely torn out. Now the buildings are filled with large open shared rooms called neighborhoods, which teams can customize using stipends provided by the company. There are smaller “focus” rooms and cozy alcoves that employees can use when privacy is needed, but there are no private offices. The buildings are light and airy, and are decorated with art and interesting objects that encourage employees to walk around and to meet and communicate. Rather than e-mailing, employees are encouraged to engage with each other in person and to connect in ways that are more spontaneous and rich. Employees who may have never met face-to-face may run into each other at one of the coffee bars and discover they’re working on similar projects. Of course, the redesigned buildings may present the company and its employees with certain challenges. For example, some employees likely have a strong preference for privacy, or may be bothered by the distractions and interruptions from teammates. As another example, limited private space may make it less likely that employees speak up and challenge others on the team for fear that conflict will be exposed. Finally, because employees play an important role in the Page 400design and development of their neighborhoods, they may not be as open to changing teams as projects evolve and the needs of the company change.
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Running Head: MICROSOFT CASE STUDY ANALYSIS

Case Study Analysis
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MICROSOFT CASE STUDY ANALYSIS
Question One
The element of business design is to provide support to Microsoft's new structure
and emphasize the moment it comes to teamwork. Some big open shared rooms are
typically known as neighborhoods that teams may typically customize through the
organization's stipends. The more minor "focus" rooms and the worker's cozy alcoves can
make use when certain privacies are needed. The Microsoft building is decorated with
some art and several interesting objects that typically encourage all the workers to
communicate, walk around, and meet up. The employees are usually handed some
encouragement to engage with the other in person and interconnect in spontaneous ways
and reach each one of them. The workers who may not have ever met with one another
face-to-face will be able to run into each other at food bars and develop discoveries
working for similar projects. This will significantly encourage those usually tied up to
their work computers to at least move out of work.
Question Two
The Microsoft building redesign may affect all the team states that are talked up
in the books. Firstly, this may enhance the members of the team to have some sense of
cohesion. The team members can share up an open space, which makes them very
responsible for establishing it as their own space, and this might also bring up the identity
of team members with all the other available teams. The potency element may also go up
if the members tend to come out and believe that they have got more considerable access
to the resources and data to solve their work-related challenges. The increased
opportunities for interaction may also come out to endangers a standard mental model
about the work and even the business organization. Lastly, and what might not be very

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MICROSOFT CASE STUDY ANALYSIS

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relevant, transactive memories will be significantly enhanced. As the employees interact with the
others in the firm, they will tend to establish a better sense of who knows what. The
comprehension of this knowledge network can improve a team's ability to resolve shortcomings.
Question Three
The most imperative advantage of redesigning the Microsoft building is that it brings
about the aspect of data richness. When individuals communicate and interact face-to-face, they
may be able to read the body language for the misunderstanding signs and call on them to
elaborate what they were talking of in the earlier communication. Accordingly, the ...


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