Business Finance
Information Systems Discussion, management homework help

Question Description

Today, airlines are struggling to stay in business and they look to cut down on costs wherever possible. Fewer flights are being scheduled, airplanes are more crowded, and airlines are overbooking flights. Many times passengers are left without seats, and frequent flyers regularly chose to give up their seats and delay their departures in exchange for free ticket vouchers. Also, passengers are being bumped from flights involuntarily more often. The purpose of overbooking is not to leave passengers without seats, but to compensate for the millions of no-shows that decrease the amount of expected revenue.


This week for your discussion, conduct further research on this issue and please comment on the following:

  • Do you feel that the decision support system utilized by airlines to overbook flights is working well?
    • Answer from the viewpoint of the airline.
    • Then answer from the viewpoint of the customer.
  • What organization, people, and technology factors are responsible for excessive bumping issues?
  • Be specific! Then provide thoughts and feedback on one other student's post. How were your thoughts similar and different? What additional insight can you provide?

Final Answer

Attached.

Running Head: MANAGEMENT INFORMATION SYSTEM DISCUSSION

Management Information System Discussion
Name
Institutional Affiliation

1

MANAGEMENT INFORMATION SYSTEM DISCUSSION

2

Many airlines are struggling to stay in business. This is why they will overbook
customers at all times to ensure that they have enough customers for all their flights. Due to
overbooking, many passengers end up with no seats. From an airline perspective, overbooking is
not a bad decision. This is because there will always be customers to fill all the flights they have.
If someone does not have a seat in one flight or bump...

toto (14719)
UIUC

Anonymous
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Anonymous
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