Walden University Qualitative Reasoning & Analysis Social Change Research Paper

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  • Data Sources—briefly describe each data source including location, duration of data collection, how data were recorded, and unusual circumstances.
    • Two Scholars of Change videos
    • One phone interview
    • Resources from the Walden social change website
  • Instrumentation—briefly describe the type of instrumentation you used for your data collection.
    1. Who developed each data collection tool and what is the date of publication?
    2. Where and with which participant group has it been used previously?
    3. How appropriate is it for current study and include whether modifications will be or were needed?
  • Data Analysis—based on the data sources in “A.”, provide a detailed analysis to include the following:
    • Report the process used to move inductively from coded units to larger representations including categories and themes.
    • Describe the specific codes, categories, and themes that emerged from the data using quotations as needed to emphasize their importance.
      1. 1st cycle—describe, give examples.
      2. 2nd cycle—describe, give examples/moving from codes to categories.
      3. Identify themes—provide examples and illustrate your results with a figure or a chart.
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    Technological Forecasting & Social Change 145 (2019) 195–206 Contents lists available at ScienceDirect Technological Forecasting & Social Change journal homepage: www.elsevier.com/locate/techfore Transformative social innovation and (dis)empowerment a,⁎ a b c d e Flor Avelino , Julia M. Wittmayer , Bonno Pel , Paul Weaver , Adina Dumitru , Alex Haxeltine , René Kempc, Michael S. Jørgensenf, Tom Baulerb, Saskia Ruijsinkg, Tim O'Riordane T a DRIFT, Erasmus University Rotterdam, The Netherlands Université Libre de Bruxelles, Belgium ICIS, University of Maastricht, The Netherlands d University A Coruña, Spain e University of East Anglia, United Kingdom f Aalborg University, Denmark g IHS, Erasmus University Rotterdam, The Netherlands b c ARTICLE INFO ABSTRACT Keywords: Transformative social innovation Governance Empowerment Societal challenges Transformative change This article responds to increasing public and academic discourses on social innovation, which often rest on the assumption that social innovation can drive societal change and empower actors to deal with societal challenges and a retreating welfare state. In order to scrutinise this assumption, this article proposes a set of concepts to study the dynamics of transformative social innovation and underlying processes of multi-actor (dis)empowerment. First, the concept of transformative social innovation is unpacked by proposing four foundational concepts to help distinguish between different pertinent ‘shades’ of change and innovation: 1) social innovation, (2) system innovation, (3) game-changers, and (4) narratives of change. These concepts, invoking insights from transitions studies and social innovations literature, are used to construct a conceptual account of how transformative social innovation emerges as a co-evolutionary interaction between diverse shades of change and innovation. Second, the paper critically discusses the dialectic nature of multi-actor (dis)empowerment that underlies such processes of change and innovation. The paper then demonstrates how the conceptualisations are applied to three empirical case-studies of transformative social innovation: Impact Hub, Time Banks and Credit Unions. In the conclusion we synthesise how the concepts and the empirical examples help to understand contemporary shifts in societal power relations and the changing role of the welfare state. 1. Introduction Discussions about the changing status of the welfare state have revoked interest into the role of ‘civil society’, the ‘Third Sector’ and the ‘social economy’. Before the economic crisis of 2008, some researchers referred to a “remarkable revival” of the social economy as a solution for “the problems facing neoliberalising states” (Fyfe, 2005: 537). Others spoke of a “spectacular growth” of the social economy in response to “the crisis of the Welfare state” by tackling “social needs that are not being sufficiently or adequately supplied either by private capitalist agents or by the public sector” (Ávila and Monzón Campos, 2005:15). Both public and academic discourses argue that the welfare state is being redefined, while “the individualist orientation of the market economy, and the marked decline in the levels of social capital (…) leaves us vulnerable to economic shocks”. Third Sector arrangements – especially social and co-operative models of economy – are argued to “offer a way out of the stalemate that has resulted from a decade and more of management-driven public sector ‘reforms’” (ScottCato, 2010:335-337). These crisis-enhanced evolutions are highly context-sensitive, be it only because the nature and conduct of the ‘welfare state’ – even in such relatively coherent economic spaces as the European Union (EU) – widely differ from country to country. Yet in many of these contexts there is a shared drive towards seeking more sophisticated welfare state models. In relation to this search, there is growing interest for ‘social innovation’ (SI) in both public and academic discourses. Howaldt and Kopp (2012:48) argue that social innovations are gaining importance over technical innovations when it comes to dealing with societal Corresponding author. avelino@drift.eur.nl (F. Avelino), wittmayer@drift.eur.nl (J.M. Wittmayer), bonno.pel@ulb.be (B. Pel), pweaver@noos.fr (P. Weaver), adina.dumitru@udc.es (A. Dumitru), alex.haxeltine@uea.ac.uk (A. Haxeltine), r.kemp@maastrichtuniversity.nl (R. Kemp), msjo@plan.aau.dk (M.S. Jørgensen), tbauler@ulb.be (T. Bauler), ruijsink@ihs.nl (S. Ruijsink), t.oriordan@uea.ac.uk (T. O'Riordan). ⁎ https://doi.org/10.1016/j.techfore.2017.05.002 Received 4 May 2015; Received in revised form 19 December 2016; Accepted 2 May 2017 Available online 07 June 2017 0040-1625/ © 2020 The Authors. Published by Elsevier Inc. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/BY-NC-ND/4.0/). Technological Forecasting & Social Change 145 (2019) 195–206 F. Avelino, et al. challenges. Likewise, the idea that SI is an effective way for dealing with societal challenges, is manifested in policy discourses across the EU. Illustrative is former EU president Barroso's statement that “if encouraged and valued, social innovation can bring immediate solutions to the pressing social issues citizens are confronted with” (Hubert, 2012:vi). The Bureau of European Policy Advisors (BEPA) defines SI as “innovations that are social both in their ends and in their means” and argues that they provide an effective way to “empower people” and “drive societal change” (BEPA, 2010). The ensuing claim made is that this is particularly the case in the context of the recent economic recession and the general evolution towards retreating welfare states: “at a time of major budgetary constraints, social innovation is an effective way of responding to social challenges, by mobilising people's creativity to develop solutions and make better use of scarce resources” (ibid). Even if diagnoses of societal challenges differ, there seem thus to be shared expectations regarding the empowering potentials of SI, its mobilisation of civic creativity, and its problem-solving capacity. The optimistic assumptions of meeting major societal challenges merit scrutiny however, as they seem to underestimate the complexity of these challenges. Current societal challenges are interlinked and systemic in terms of their reach and impacts, and are characterised by the features of wickedness and persistence (Mannheim, 1940; Rittel and Webber, 1973; Schuitmaker, 2012). Systemic, transformative change has therefore been identified as necessary to tackle such challenges (Loorbach, 2014; Grin et al., 2010; Rotmans and Loorbach, 2010). Piecemeal, short-term focused, and partial solutions easily turn out to have unintended side effects, reinforcing persistent societal challenges, or even creating new complexities. Considering the persistence and complexity of current societal challenges, the empowering and transforming potentials of social innovation are not self-evident. Hence it seems worthwhile to unpack the relations between social innovation, transformative change and empowerment. This leads us to two research questions: (1) How does social innovation interact with other forms of (transformative) change and innovation, and how do we distinguish those, and (2) How are actors empowered – or disempowered – by/in processes of transformative social innovation? We conceptualise transformative social innovation (TSI) as social innovation that challenges, alters or replaces dominant institutions in the social context (Haxeltine et al., 2016). In this article, we propose a coevolutionary understanding to unpack these processes. This helps us to think beyond simplistic linear causalities in order to reveal how different manifestations of change and innovation interact with each other over longer periods of time. We build on sustainability transition studies (e.g. Grin et al., 2010; Markard et al., 2012), social innovation research (e.g. Mulgan, 2006; Murray et al., 2010; Franz et al., 2012; Moulaert, 2013), and social psychology studies of empowerment (e.g. Thomas and Velthouse, 1990; Ryan and Deci, 2000). Throughout the article, we relate to on-going debates on welfare state reform and the increasing role of citizen participation and social entrepreneurship (e.g. Scott, 2010; Tonkens et al., 2013; Alvord et al., 2004). The research presented in this article has been conducted in the first year of an EUfunded 4-year research project entitled “TRANsformative Social Innovation Theory” (TRANSIT). This project is focused on theoretical and empirical research on transformative social innovation and empowerment (Haxeltine et al., 2013; Avelino and Wittmayer, 2014; Pel and Bauler, 2014). The structure of this article is as follows. Section 2 starts by unpacking the processes of transformative social innovation into four different ‘shades’ of change and innovation: 1) social innovation, (2) system innovation, (3) game-changers, and (4) narratives of change. We introduce each of these concepts and their interrelations, building on state-of-the-art literature and empirical illustrations. In Section 3, we relate the issue of (dis)empowerment to the four shades of change and innovation. In Section 4, we illustrate our conceptualization through three case-studies: the Impact Hubs, Time Banks and Credit Unions. The conceptual approach helps to articulate the significance of these initiatives for transformative social innovation and the associated processes of (dis)empowerment. In the conclusion, we summarise the insights we have gained, and identify challenges for future research. 2. Unpacking transformative social innovation: four shades of change and innovation We aim to unpack the process through which social innovation (SI) contributes to transformative change. We refer to this as ‘transformative social innovation’ (TSI). The notion of “transformative” is taken to mean an irreversible, persistent adjustment in societal values, outlooks and behaviours. This concept of transformative SI implies a systemic perspective on SI, similar to Westley's (2013) definition: “social innovation is any initiative product, process, programme, project, or platform that challenges and over time contributes to changing the defining routines, resources and authority flows of beliefs of the broader social system in which it is introduced; successful social innovations have durability, scale and transformative impact”. However, rather than defining TSI as a particular successful type of SI, we consider TSI as a contingent process through which SI contributes to transformative change. 2.1. A co-evolutionary understanding of TSI More specifically, TSI is considered as the process through which social innovation challenges, alters and/or replaces dominant institutions (Haxeltine et al., 2016). Hence, for it to become transformative, social innovation requires co-evolution with other types or ‘shades’ of change and innovation. This co-evolutionary understanding can rely on substantial earlier work on societal transformations and socio-technical transitions (cf Frantzeskaki and Loorbach, 2010; Pel and Boons, 2010; Farla et al., 2012). A useful theoretical resource has been the MultiLevel Perspective (MLP) (Rip and Kemp, 1998; Geels, 2005, 2010). This framework theorises transition dynamics through the interactions between three levels of 1) the landscape (exogenous macro-trends), 2) regimes (dominant institutions and practices), and 3) niches (places of innovative practices). A transition occurs when changes at all three levels reinforce each other into an overall systemic transformation (Schot and Geels, 2008; de Haan and Rotmans, 2011). Crucially, this enables the analysis of both stability and change as inherent parts of transformation processes. The framework also helps to grasp the interplay of multiple change processes, which challenges linear understandings of transformative (social) innovation. Moreover, the transitions perspective has the analytical advantage that it transcends partial analyses of either state or market failures (Unger, 1987), as system failure is the key diagnostic category (Geels, 2005; Rotmans, 2006). Notwithstanding these analytical advantages, the MLP also has its limitations. The very distinctions between ‘levels’, for example, are contested (Genus and Coles, 2008; Smith et al., 2010; Jørgensen, 2012) precisely because they undermine the idea of intricate co-evolutionary forces. Keeping in mind that the MLP needs to be adapted to the particular empirical phenomenon under study (Geels, 2010), the discussions of our shades of change and innovation will also indicate such adaptations where relevant. As summarized in Table 1, we distinguish four shades of change and innovation: 1) social innovation, (2) system innovation, (3) gamechangers and (4) narratives of change. TSI is then the resulting interactive, co-evolutionary process between distinct but intertwined dimensions of innovation and change. Following relational understandings of transformation processes (Jørgensen, 2012; Garud and Gehman, 2012; Hargreaves et al., 2013) we speak of ‘shades’ of change and innovation, so as to underline that these are connected, partly overlapping, and diffuse processes. Contrary to the MLP-levels, the four shades of change therefore do not attribute specific types of innovation and change to specific levels of aggregation, nor do they imply strong distinctions of exogenous or endogenous developments. As overlapping 196 Technological Forecasting & Social Change 145 (2019) 195–206 F. Avelino, et al. Table 1 Four shades of change and innovation: working definitions. 4 Shades of change & innovation Working definition Social innovation Change in social relations, involving new ways of doing, organising, knowing and framing System innovation Change at the level of societal sub-systems, including institutions, social structures and physical infrastructures Game-changers Macro-developments that are perceived to change the (rules, fields and players in the) ‘game’ of societal interaction Narratives of change Discourses on change and innovation, i.e. sets of ideas, concepts, metaphors, and/or story-lines about change and innovation and interacting shades, the categorisation explores interacting processes, rather than classifying types of change and innovation. In the following subsections, each concept will be introduced building on existing literature. discourses, legislation, physical infrastructure, the rules prevailing in economic chains, knowledge infrastructure, and so on” (Grin et al., 2010). Examples of past system innovations include the development of collective social security systems, the modernization of agriculture and the generalisation of a food industry, the development of multi-modal mobility and adaptive water management. As many developed nations are recently changing social support policies, limiting access to welfare, decreasing budgets or arguing for more participation in the market economy (Weaver, 2014), the ground is prepared for further system innovations. System innovation implies interactions between social innovations, and other processes of (e.g. technical) innovation and change. Practice theory (Schatzki, 1996, Shove et al., 2012), as the conceptual foundation of ‘social practices’, provides the frame to stress the multidimensional embeddedness of individual, structural, cultural and technical elements. From that perspective, system innovation can be viewed as the “co-evolution of innovations in material artefacts, socioeconomic conditions, organisational and institutional re-configurations, while simultaneously accounting for evolutions in collective and individual values, moral interpretations, lifestyles, social capital, body activities, emotions, or knowledge” (Rauschmayer et al., 2015: 216). In the Multi-Level Perspective (see Section 2.1), system innovation is localised at the meso-level of ‘regimes’, i.e. the dominant structures and practices of a societal sub-system. As such, system innovation requires regime change. One of the particular strengths of the MLP is that its regime concept enables analysts to explain the stability-related forces of existing institutions and practices, and how these often hamper processes of change and innovation. We adopt these MLP insights and claim that system innovation inherently harbours a question about system stability. As such, system innovation is not only about a specific level of change (i.e. societal (sub)-systems), it is also about a particular type of innovation that challenges institutional stability in the societal context. 2.2. Social innovation (SI) We conceptualise SI as changing social relations, involving new ways of doing, organising, framing and knowing (Haxeltine et al., 2016). This builds on a number of state-of-the-art understandings of SI. The “decisive characteristic” of SI according to Franz et al. (2012:4), lies in the “fact that people do things differently due to this innovation, alone or together. What changes with SI is social practice, the way how people decide, act and behave, alone or together” (Franz et al., 2012:5). Similarly, Howaldt and Kopp (2012:47) define SI as “a new combination and/or new configuration of social practices in certain areas of action or social contexts”. A slightly different approach is taken by Moulaert (2013: 2), who define SI as “innovation in social relations (…) not just particular actions but also (…) outcome of actions which lead to improvements in social relations, structures of governance, greater collective empowerment, and so on”. Social entrepreneurs, organisations and networks across the world are working on a wide range of SIs, often through context-specific, grassroots initiatives. Such social innovators often operate at a very local scale, but connect to others on a global scale. Examples of locally operating and globally connected SIs in the context of welfare are basic income ideas or complementary currency exchange systems of the kind we highlight later. At times, such initiatives directly address persistent problems in current social systems, while seeking to establish viable alternative solutions. However, SI is not always necessarily intentional or oriented towards social goals. As such, we agree with Franz et al. (2012:4), who question whether all social innovation are “really intended as social and/or using social means” (ibid: 4), and invoke examples of SIs, such as fast food restaurants and the internet, which were not intended as being social, neither in their ends nor in their means. In this perspective, the ‘social’ in SI reflects that the object of innovation is fundamentally a social phenomenon (i.e. a social practice or relation, as opposed to e.g. a new technology or product1). The social’ relations or practices do not indicate any teleology or beneficial nature of innovation. Neither the intention nor the outcome should therefore be included in the definition of SI. 2.4. Game-changers We broadly conceptualise game-changers as macro-phenomena (events, trends and developments) that change the ‘game’ of societal interaction (the rules, fields and players) (Avelino and Wittmayer, 2014; Loorbach et al., 2016). Such game-changers lay down new conditions for actors to face when seeking to influence and alter societal orientations and interpretations. Examples of game-changers include demographic developments (e.g. aging population), ecological phenomena (e.g. climate change, biodiversity loss), socio-technological trends (e.g. the ICT-revolution), social movements (e.g. the environmental movement or the sharing economy), and socio-economic and political challenges (e.g. the economic ‘crisis’, and subsequent unemployment, welfare state pressures, social system reform, etc.). The dominant understandings, values, institutions and social relationships through which society is organized and defined may fundamentally change in response to game-changing developments. At issue is to explore how game-changing macro-developments are perceived, interpreted, (re)constructed, contested and dealt with, rather than classifying in transcendental mode what is a game-changer or not. 2.3. System innovation We conceptualise system innovation as a process of structural change at the level of societal (sub)-systems with functional and/or spatial delineations (e.g. health, welfare, energy, transport, city, region). System innovations are “profound transformations in social systems”, which involve “changes in established patterns of action as well as in structure, which includes dominant cultural assumptions and 1 While at the same time, the ‘practice’ turn in social practices still gives room to conceptualise the performative importance of artefacts, or products or technologies. 197 Technological Forecasting & Social Change 145 (2019) 195–206 F. Avelino, et al. Our notion of a game-changer builds upon the concept of ‘landscape developments’ in the MLP. However instead of considering these developments as long term developments that are exogenous to a specific regime, as is the case in the MLP (cf. Geels and Schot, 2010), the notion of a game-changer does not predefine the level of exogeneity or endogeneity in relation to the object under study, nor its temporal scale. Rather, these characteristics differ across different interpretations of game-changers. Some macro-developments may be perceived to be more endogenous than others. A certain macro-trend may be perceived to be exogenous by some actors while being perceived as endogenous by others and having a recruiting effect on some actors for socially innovative action (Pel et al., 2016). As such, our conceptualisation of game-changers responds to arguments for unpacking the societal landscape context (Riddell and Westley, 2013; van den Bergh, 2013) and for acknowledging how situated actors creatively draw upon landscape developments (Jørgensen, 2012). The concept helps articulate how macro-developments are perceived and constructed. Discourse on SI can itself be seen as a multi-layered narrative of change used differently by various actors at different moments. It can be positioned as “a deeply political ‘boundary concept’ that co-evolves with other processes of innovation and change” (Pel and Bauler, 2014:5). As with game-changers, our interest in narratives of change focuses on how they are perceived, constructed and drawn upon. 2.6. Transformative social innovation We conceptualise transformative social innovation (TSI) as social innovation that challenges, alters or replaces dominant institutions in the social context (Haxeltine et al., 2016). In our understanding, such transformative change is an emergent outcome of co-evolutionary interactions between changing paradigms and mental models, political institutions, physical structures and innovative developments on the ground. Transformative change results from a specific interaction between game-changers, narratives of change, system innovation, and social innovation, as distinct but intertwined shades of innovation and change, each of which has a specific potential to challenge, alter and/or replace dominant institutions. Social innovations challenge/alter/replace existing social relations and practices, primarily by co-producing new social relations, involving new ways of doing, organising, framing and knowing (ibid). System innovations challenge/alter/replace specific functional and spatial clusters of dominant institutions. Game-changers refer to macro-developments that are perceived to challenge the dominant ‘rules of the game’ and with that altering the societal framework conditions. Narratives of change can challenge/alter/replace hegemonic narratives and dominant discourses. As such, each of these shades of innovation and change can challenge/alter/replace specific dimensions of dominant institutions and do so in distinct ways. We postulate that the transformative potential of social innovation increases to the extent that it co-evolves with other shades of change and innovation, and we refer to this interactive, co-evolutionary process as ‘transformative social innovation’ (TSI). 2.5. Narratives of change TSI processes, of which new knowings and framings are important dimensions, are strongly mediated by language. We use ‘narratives of change’ to refer to “sets of ideas, concepts, metaphors, discourses or story-lines about change and innovation” (Wittmayer et al., 2015: 2) We thus subsume different linguistic devices under the concept of ‘narratives of change’. As put by Davies (2002: 11): “the boundary between narrative and other forms of discourse is simply not sharply marked off. Features characteristic of narrative, such as temporal sequencing, change and closure may be found in other discursive forms (a sonnet, for instance, or an essay) and stories may be found that lack key narrative features”. While Davies refers to narratives as a form of discourse, Hajer (1995: 56) posits that discourses are “a generative sort of narrative that allows actors to draw upon various discursive categories to give meaning to specific physical or social phenomena. The key function of story-lines is that they suggest unity in the bewildering variety of separate discursive component parts of a problem”. He defines a discourse as “a specific ensemble of ideas, concepts, and categorizations that are produced, reproduced, and transformed in a particular set of practices and through which meaning is given to physical and social realities” (Hajer, 1995: 44). We distinguish between two types of narratives of change. Firstly, those on the level of society, e.g. the narrative of change on the ‘social economy’, which can be considered generative in the sense that actors can draw upon them to give meaning to specific phenomena (cf. Murray et al., 2010). And secondly, those narratives of change brought forth by social innovation initiatives to counter existing framings and discourses. Social (counter-) movements, such as the environmental movement or the anti-globalisation movement, use narratives of change that counter dominant discourses and co-evolve with new paradigms on how society deals with the environment or globalisation (cf. Polanyi, 1944; Worth, 2013). These social movements “struggle against preexisting cultural and institutional narratives and the structures of meaning and power they convey” (Davies, 2002:25). They do so partly through counter-narratives, which “modify existing beliefs and symbols” (ibid). Counter ideas often emerge locally and spread globally through self-communication, allowing social movements to develop counter-narrative power. Contemporary counter-narratives embrace sustainability-oriented and socially inclusive ideas, but also socially-exclusive ideas as manifested in populist and/or more extremist political parties. Furthermore, apparent counter-narratives are not always easily discernible from mainstream discourses. While discourses on say ‘social economy’ or ‘solidarity economy’ can be constructed as counter-narratives, they overlap with mainstream policy discourses on ‘Big Society’ (UK) and ‘Participation Society’ (The Netherlands). Different discourses intermingle, changing over time, to form multi-layered narratives of change. 3. (Dis)empowerment in transformative social innovation Having addressed TSI as a co-evolutionary process, we now address the second part of our research question: how are actors empowered – or disempowered – by and through processes of TSI? As discussed in the introduction, many public discourses on SI are based on the assumption that actors are empowered by/through SI to better deal with societal challenges (e.g. the economic crisis, or a weakening welfare state). These high expectations merit critical reflection on the empowering potential of SI. Generally speaking, the notion of empowerment refers to a person's belief that “he or she can direct (…) events towards desired ends” (Elmes and Smith, 2001:34). Building upon earlier work on the need for self-determination, Thomas and Velthouse (1990) conceptualise empowerment in terms of intrinsic motivation. They argue that the extent to which individuals are empowered (i.e. intrinsically motivated) to engage in an activity, depends on the extent to which they have a sense of: 1) Impact: ‘I can make a difference’; 2) Competence: ‘I am good at what I do’; 3) Meaning: ‘I care about what I do’; 4) Choice: ‘I can determine what I do’. Empowerment interacts with autonomy, understood as integrated self-regulation, a process by which agents act in accordance to their core values and interests, and adapt flexibly to external structures (Ryan and Deci, 2000). Critical perspectives on empowerment emphasise that attempts to empower others, may have the paradoxical effect of disempowering them. This may occur through the creation of a new dependency relation (e.g. Hardy and Leiba-O'Sullivan, 1998). Relations of power depend on “one's location in the system”, and one cannot easily alter these relationships at the interpersonal level without changing the system (Boje and Rosile, 2001:111, in reference to Clegg). The critical 198 Technological Forecasting & Social Change 145 (2019) 195–206 F. Avelino, et al. paradigm emphasises that empowerment is not a pure individual concept, and places collective action and changes of unequally distributed opportunity structures at the centre of empowerment (Craig and Mayo, 1995). Moreover, power is a self-developing capacity: it is thus impossible to empower others in terms of ‘giving’ others power. (Quinn and Spreitzer, 1997). Taking account of these critical understandings, we argue that any research on TSI empowerment should give explicit attention to power relations and processes of disempowerment (whether intentional or unintentional). Hence our consistent reference to (dis)empowerment; they are two sides of the same coin. This also reasserts our earlier argument that SI does not necessarily lead to desirable social goals. These issues of (dis)empowerment are particularly intricate as TSI tends to involve multiple groups of people and there is no obvious group of actors that should empower or be empowered. Still, there is a strong tendency in public discourse to associate SI with initiatives by ‘civil society’, ‘the community’, ‘the Third Sector’ and/or ‘social entrepreneurship’. Mulgan et al. for instance, define SI in terms of “innovative activities and services that are motivated by the goal of meeting a social need and that are predominantly developed and diffused through organisations whose primary purpose is social” (Mulgan et al., 2007:8, emphasis added). Also, in public discourses there is a recurring idea of ‘the state’ and/or ‘Third Sector’ organisations, having/wanting to ‘empower’ ‘the community’. Such empowerment attempts might have unintended counter-effects, in the sense that policies designed to empower people often require people to already be empowered enough to respond to a new policy (Avelino, 2009). In this regard, our co-evolutionary perspective starts from fundamentally distributed agency: TSI, and associated processes of (dis)empowerment, can be initiated by any kind of actor, in any kind of context. TSI involves shifting relations between and within different sectors, and redefinitions of the boundaries between their different institutional logics. These reconfigurations between different yet interpenetrating and repositioning sectors, can be considered as key manifestations of TSI in themselves (Nicholls and Murdock, 2012; Pel and Bauler, 2014; Avelino and Wittmayer, 2016). Such shifting relations and contested boundaries inherently come with power struggles and processes of (dis)empowerment between various actors. Therein the Third Sector plays a particularly important role, as it can be seen as an intermediary institutional space, lying between government, market and community (Evers and Laville, 2004; Pestoff, 1992). It has been characterised as “a place where politics can be democratised, active citizenship strengthened, the public sphere reinvigorated and welfare programs suited to pluralist needs designed and delivered” (Brown et al., 2000:57). Individual actors (e.g. ‘social entrepreneurs’), intermediary organisations, and transnational networks act as crucial nodes at the intersection between market, government and community; they translate, spread and connect SIs across different sectors and localities, and they co-shape narratives of change in relation to game-changing developments. We position individual and organisational actors, operating collectively in initiatives and networks, as being empowered or disempowered in processes of change and innovation, either as a condition for TSI, and/or as a result of TSI. Furthermore, we hypothesise that ‘social innovators’ with transformative ambitions can increase the transformative potential of SIs by playing into the co-evolutionary interactions between different shades of change and innovation. For instance, by linking with multi-layered ‘narratives of change’ in both mainstream and grassroots movements, and by couching their initiatives in a discourse that aligns well with other social innovations (Smith, 2007; Pel and Bauler, 2014; Wittmayer et al., 2015). Or by cleverly playing in to the ‘game-changers’ of their times, while simultaneously connecting to ongoing ‘system innovation’. By anticipating game-changers and the inevitable tensions in perceived crises, actors can strategically propose systemic alternatives when windows of opportunity appear. 4. Empirical cases: the cases of the Impact Hub, Time Banks and Credit Unions So far, we have conceptualised the co-evolution between four shades of change and innovation and its implications in terms of multiactor (dis)empowerment. These conceptualisations serve as a cognitive map to empirically investigate the central research question: how does SI interact with other forms of change and innovation, and how are actors (dis)empowered therein? In this section we draw on three empirical casestudies from the TRANSIT project (Jørgensen et al., 2014, 2015)2 to illustrate the application of these concepts. For the empirical work, we followed an embedded case study approach (Yin, 2003), which is a deliberate choice to analyse various units of analysis at various (nested) scales within one and the same case study. This approach allows case study researchers to deal flexibly with the fact that the appropriate levels and units of analysis are not evident at the start of the research, which is inherent to the phenomenon of ‘emergent’ transformative social innovation (Jørgensen et al., 2014). We started with an analysis of the transnational networks as a whole, and then zoomed in on specifically identified sub-units of analysis in the form of ‘local/regional/national’ manifestations of these networks (i.e. projects and initiatives by specific groups of people in specific sites). All three in-depth case studies were based on detailed methodological guidelines, laying down key concepts and data-collection procedures: interviews, participant observation and document reviews (ibid) The three illustrative case-descriptions presented here provide short summaries of full case-study reports, which specify all details of the datacollection process, including on average of 31 interviews, 50 h of participant observation and 40 document review sources for each case.3 4.1. Impact Hub The Impact Hub (IH) is a ‘locally active and globally connected’ network of social entrepreneurs that aims for positive social impact. The aim is to create ‘ecosystems’ as enabling environments for entrepreneurial action, combining elements from co-working spaces, innovation labs and business incubators. Impact is sought through three value propositions: (1) an ‘inspiring space’, (2) a ‘vibrant community’ and (3) ‘meaningful content’. These are based on the globally shared IH values: ‘trust’, ‘courage’ and ‘collaboration’. “We believe a better world evolves through the combined accomplishments of creative, committed, and compassionate individuals focused on a common purpose. An innovation lab. A business Incubator. A social 2 We selected at total of 12 transnational networks based on the hypotheses that these networks (1) represent a collective of actors and initiatives working on SI, (2) have transformative ambitions and (3) relate specifically to a number of identified ‘clusters’ of change and innovation. These networks are: Ashoka, Credit Unions, DESIS, FabLabs, Global Ecovillage Network, Hackerspaces, Inforse, Impact Hub, Living Knowledge Network, RIPESS, Time Banks, Transition Towns, Slow Food, Participatory Budgeting, Seed Exchange, Cohousing, Via Campesina, Shareable, Living labs and Basic Income. On average, the cases included around 20 interviews, several days of observation and over a dozen document reviews, all guided by extensive case study format (see Jørgensen et al., 2014). The in-depth case-studies of these networks have been extended, analysed and collected (Jørgensen et al., 2015, 2016) and the TRANSIT project is now in the process of analysing and comparing all casestudies. 3 The Impact Hub case-study included a total of 36 interviews, 45 instances of participant observation (including working on the report at the co-working space) and a dozen document reviews (Wittmayer et al., 2015). The Timebanking case includes around 20 h of interviews, 3 days of observations ca 50 books/reports (Weaver et al., 2015). The Credit Cooperative case study included 45 in-depth interviews, about 20 h of participant observation (e.g. attendance of meetings and info days) and over 50 documents reviewed (including primary and secondary sources) (Dumitru et al., 2015). 199 Technological Forecasting & Social Change 145 (2019) 195–206 F. Avelino, et al. Fig. 1. Overview of Impact Hub network and local cases under study. for many new IH services and products. The economic downturn is relevant for some IH contexts, in that it has spurred a growing critique towards existing economic systems and corporate cultures. It also resulted in a search for new forms of self-employment and socially responsive entrepreneurship. The shared aim of creating ‘ecosystems for innovation’ coalesces with the creation of new urban innovation spaces and (co-)working environments, which contribute to new systems of employment and economic exchange in IH's local contexts. Moreover, IH teams and members act as producers and launch customers of more ‘sustainable’ products and services, thereby aiming to contribute to various system innovations (e.g. in food, construction, energy, material use, etc.). The Impact Hub – both at the level of the global network as well as at the local manifestations – has explicit transformative ambitions, in the sense that it challenges existing economic paradigms such as the distinction between for-profit and non-profit, and the notion of profit maximization at the cost of social and environmental contexts, and aims to alter and replace that by a new economic paradigm that has a positive impact on society and its environment, i.e. a ‘social impact economy’. The interpretation and the language used to describe such positive impact, differs across local, national and regional contexts. Underlying such different interpretations, however, are the shared values and key value propositions introduced earlier. The IH is experienced as empowering for many of its members, visitors, and partners. These empowering dimensions include people gaining access to and ownership over inspiring spaces in one's city and across the globe; being locally active while also globally connected; working towards a common purpose; belonging to a community and gaining a sense of impact through the collective strength of a group of like-minded people. The focus on social entrepreneurship has both empowering and disempowering dimensions. Social entrepreneurship is characterised by the combination of entrepreneurial and commercial means with social goals (Alvord et al., 2004:262; Mair and Martí, 2006). It is ‘not-for-profit’ in the sense that while profit is made, it is not the main or only goal. Social enterprises are often celebrated as providing viable alternatives to privatization and re-regulation (Laville, 2003; Ridley-Duff, 2009; Dugger, 2010). One of the disempowering ‘risks’ of this concept lies in political discourses that present ‘social entrepreneurship’ as a replacement for publicly funded services and as a ‘solution’ for budget cuts. A related concern lies in the increase of selfemployed ‘social entrepreneurs’. In the Dutch context of two IH case- enterprise community centre. Impact Hub offers you a unique ecosystem of resources, inspiration, and collaboration opportunities to grow the positive impact of your work. Joining our diverse community of members and collaborators will inspire, connect, and enable you to develop your best work every step of the way” (Impact Hub website 2015). In 2005, the first IH site was opened in London, followed by our local case-studies: São Paulo, Rotterdam and Amsterdam. Currently, there are 80 established local IHs across 5 continents and over 20 IHs in the making. All local IHs are members of the global Impact Hub Association and are shared owners of the global Impact Hub Company. Combined, the IHs have over 15,000 individual members, mostly social entrepreneurs (see Fig. 1). Social innovations are manifested both at the level of Impact Hub as a network and organisation, as well as at the level of the individual entrepreneurs who offer new services and products. Impact Hub is socially innovative, primarily in the sense that it changes social relations amongst entrepreneurs who become ‘co-workers’ and ‘members’ of the Impact Hub ‘community’. “It is about the quality of relationship and the way we operate with each other. (…). It's something around being part of a certain type of society, which attracts people here. Not just pure service relationship or nice products and services. That's nice, but people come in for something bigger. The way of being together is why people come to our Hubs. We pride ourselves in building another kind of society.” (Member global Impact Hub team, quoted in Wittmayer et al., 2015). IH organisations as well as their members also display new ways of doing (e.g. through the innovative services and products that they provide such e.g. recyclable jeans), new ways of organising (e.g. using alternative decision-making methods such as Holacracy) and new ways of knowing (e.g. learning specific skills such as how to attract impact investment as a social entrepreneur, which differs from regular investment seeking). New types of framing are manifested in how the IH network engages with and co-shapes various narratives of change, including explicit discourses on ‘social innovation, ‘social entrepreneurship’, ‘sharing economy’, ‘ecosystems for innovation’, ‘impact makers', ‘trust’ and ‘collaboration’. Globalisation and transnationalisation constitute relevant macro-level game-changers, as many IH founders and members meet in transnational networks. Poverty, resource depletion, and climate change serve as drivers and legitimisers 200 Technological Forecasting & Social Change 145 (2019) 195–206 F. Avelino, et al. studies, self-employment increased significantly during the economic downturn (CBS, 2015). While this might be empowering in terms of increased independence/autonomy, it also obscures fragile and precarious lives that many self-employed entrepreneurs are forced to live (e.g. limited access to social security benefits). In the Dutch public debate, worries have been expressed about this trend (e.g. Tonkens and Duyvendak, 2015; Van Stigt, 2013). Notwithstanding any political position on this, the ideas and practices of the IHs are or may be (ab)used to legitimise certain political discourses, and the increase of social entrepreneurship may have unintended consequences in interaction with its socio-political contexts. ‘sharing economy’ and ‘commons-based economy’, as a response to failures in the monetary system, the formal economy and economic globalisation, which are seen to exclude and to marginalize. Time banking has also been linked to the women's movement, both from the perspective of elevating the status of women and of domestic work and of seeking to preserve family- and community- life and the work-lifehome-community balance. The transformative ambitions of timebanking proponents are related to challenging dominant paradigms, especially the market economy. The market economy is seen by timebanking proponents to undermine family and community relationships and to undervalue the contribution of unpaid labour. “Co-production, in the form of timebanking, taps into abundant but neglected human resources that can help meet people's needs and promote wellbeing for all” (Simon and Boyle, NEF, 2008). Timebanking proponents challenge the idea that money and wealth are the basis of security or wellbeing, seeing strong inter-personal and community relationships as true sources of security. They challenge the scarcity theory of value, seeing the time and talents of people as the resources that matter most for security and wellbeing. Simon and Boyle, who introduced timebanking to the UK, refer to timebanking as a new form of recession-proof exchange and as a flexible tool with core values that can help grow the core economy and build better public services. As a versatile mechanism, timebanking has been applied to the criminal justice system to help rehabilitate ex-offenders, to the education system in supporting children helping each other to learn, and to support health and welfare reforms that focus on preventative health and community based care. Time banks are experienced as empowering by many individual members and by community representatives. Interviews and observations confirmed they help individuals in their self-development, − confidence and -esteem by providing opportunities to learn and practice skills and by expanding social networks. The claim that timebanking empowers individuals and communities by reducing dependence on money, markets, or state welfare arrangements is borne out by evidence, but the scale of time-banking activities is limited. (Both Spain and UK have around 300 banks with up to 250–300 members per bank). While the case provides evidence that time-banking is perceived positively by many mainstream actors – including in the form of regulatory accommodations (US, UK), co-operations with established authorities such as health trusts (Spain and UK), policing and justice authorities (UK), links with businesses (UK), and local authorities (Spain and UK) – there is, nevertheless, still a lack of stable base-level financial support. Possible future funding avenues include seeing time-banking as part of a preventative welfare infrastructure worth funding for its cost-saving potential. A downside, however, is that greater engagement with mainstream authorities can bring higher administrative burdens 4.2. Time Banks Timebanking is a values-based mechanism for reciprocal serviceexchange within a local community. All services in timebanking, however simple or sophisticated, are valued equally: the unit of exchange is the hours spent giving or receiving services. From roots in post-war Japan and later the US, timebanking has spread to all continents. Within countries, individual time banks are often organized into local, regional or national networks, sometimes under the umbrella of membership organisations. There are also transnational networking organisations, which offer software platforms to record service exchanges (see Fig. 2). Time banks manifest social innovation by seeking to change social relations through building more inclusive, stronger communities with relationships based on e.g. equality, reciprocity, mutual respect and mutual help. There are no contracts between members, but rather relationships of trust. No money changes hands; services are exchanged using time as the unit of account. Time banks further manifest social innovation by forming a group whose members undertake the exchange of services and record these exchanges (doing). Members self-organise on the basis of their service offers and requests, usually using service exchange software, and often also supported by a time bank coordinator (organising). Ways of monitoring time banks and their impacts are developed and knowledge from social impact studies are disseminated, often via the websites of networking or membership organisations as well as on the websites of individual time banks (knowing). Time banks have been framed as a response to game changers such as economic downturn, unemployment, lack of opportunity, skills gap, austerity and population aging. In terms of systems innovation time banking is framed as a response to the failings and retreat of the welfare state and as a mechanism for contributing to a ‘preventative infrastructure’ in areas such as mental and physical health, education, crime prevention, and employability. The transformative potential of the time banking mechanism is reflected in a set of narratives of change on e.g. Fig. 2. Overview of Timebank network and local cases under study. 201 Technological Forecasting & Social Change 145 (2019) 195–206 F. Avelino, et al. in Spain, and another in the UK (see Fig. 3). Social innovations are manifested in the creation of new relations between financial institutions, investors and the recipients of credits – local projects and entrepreneurs who pursue socially and environmentally-beneficial goals. Credit cooperatives aim to create a system of collaboration on goals that are understood as common and benefitting local communities as a whole, and to promote the embedding of financial relations based on trust and cooperation in the web of activities and social relationships already existing in a given location. They promote new ways of framing through a switch of focus from individual entrepreneurship to collective entrepreneurship, a focus on the relational dimension of economy and the understanding of access to financial support as a right. They display new forms of organising through cooperative forms of governance in which both investors and credit recipients have shared ownership. New ways of knowing can be identified in the acquisition of new knowledge and skills related to how to set up a functioning financial institution, including regulatory, economic, governance and knowledge on local networks and resources; founders and volunteers of credit cooperatives do not normally have a background in finance or economics. New ways of doing are displayed in the the projects endorsed and supported. This includes developing and implementing creative social and environmental initiatives that entail radical change and which would not get support through the mainstream financial system given the risks they entail. Credit cooperatives engage and contribute to the co-shaping of narratives of change on the ‘critical economy’, ‘community self-sufficiency and selfempowerment’, emphasizing the ‘relational dimension of the economy’ and reformulating the human rights discourse to include ‘the human right to credit’. They also engage with ecological and feminist social transformation discourses and the humanistic discursive challenge of competitive and egoistic conceptions of human being. The recent global financial crisis is perceived as a major gamechanger by both the network and the local case studies. It led to engagement with political legislators, enhanced transnational cooperation as well as increased public exposure and knowledge regarding unethical financial practices and their consequences. Further game-changing dynamics include new social movements such as the 15th of May “Indignados” in Spain, and “Move your money” or “bank secrets” in the UK, and the possibilities opened by the ICT revolution in banking practices next to climate change, social exclusion and raising inequality and mission drift. This can be disempowering if the grassroots are alienated, if core values are threatened, or autonomy is lost. Further, the study reveals that regulatory and fiscal accommodations that protect time banks can limit innovation; for example, the study identified a concern that rigid definitions and differences in regulations between jurisdictions could prevent time credits earned in one time bank being spent in another. 4.3. Credit Unions (FEBEA) Credit cooperatives are organisations that aim to provide financial intermediation services guided by a set of ethical principles focusing on social and environmental goals. They aim to transform the economy through switching the focus of economic activity from financial gains and profit-making, to sustainable livelihoods. They have been defined, in the scarce literature that has studied them, as institutions that have “ethical and sustainable development at the core of their mission, ambitions and practices” (De Clerck, 2009). Credit cooperatives match the resource needs of social entrepreneurial initiatives in local communities with the increasing wish for socially-responsible investment alternatives. Through this, they generate self-sustainable social economy networks in specific communities and geographical regions endorsing values of social responsibility, cooperation, solidarity and trust. “Credit cooperatives respond to the increasing needs of individuals and institutions that are excluded from the banking system as well as to the needs of investors interested in how their money is used. Ethical banks follow the path, interrupted in the early twentieth century, and become instruments of territorial development, for new social and environmental initiatives. These paths are opposite to commercial banks (…) which have created the premises of a financial crisis that have affected the lives of millions of citizens” (FEBEA 2012). The historical origins of the concept of ethical banking can be found in the second half of the 19th century, inspired by the philosophy of Rudolf Steiner. Supported by churches and religious groups and later joined by environmental concerns and the growing mobilisation of ecological and peace movements they gradually developed. Starting in 2001, 26 credit cooperatives across Europe decided to formalize their previously informal meetings and created FEBEA, the European Federation of Ethical and Alternative Banks, which constitutes the focus of this study together with two local case studies, one belonging to FEBEA Fig. 3. Overview of credit cooperatives networks and local cases under study. 202 Technological Forecasting & Social Change 145 (2019) 195–206 F. Avelino, et al. which are background drivers and justifications for credit cooperatives. Credit cooperatives coalesce with the trends in ethical banking and corporate social responsibility to produce system innovations that directly target financial regulations, a change towards ethical practices in banking, and a new embeddedness of financial relationships within a larger system of social relations in given geographical and political contexts: “there is a social demand for a new economy, and if we want this new economy, it needs a different financial system, and that different system is ethical financing” (Member FEBEA, quoted in Dumitru et al., 2015). FEBEA and the Spanish case are quite explicit about their transformative ambitions, as they attempt to challenge the paradigm of profit-maximization by enabling the solidarity economy, supporting a ´green´ economy and responsible consumption, and providing a platform for larger processes of economic, social and political change. They also attempt to replace existing institutional relations between investors, credit recipients and financial intermediaries with institutions that are based on relationships of trust and cooperation towards common socially and environmentally beneficial goals. Credit cooperatives are considered to be empowering by their members and by the communities in which they are embedded in a number of ways: 1) providing the context and the tools for financial autonomy, community self-reliance and the pursuit of positive social and environmental goals; 2) providing a framework of cooperative partnership between the financial actor and the project it endorses, which derives from an understanding that both social gains and burdens are shared within a community and that social entrepreneurship is a collective endeavour; 3) emphasizing participation and equal representation in cooperative governance structures, both in local case studies as well as at network level (´one person, one vote´); and 4) by providing examples of good practice and knowledge regarding ways of overcoming obstacles within existing legal and economic systems. challenges, alters or replaces dominant institutions, as a result of a coevolutionary interaction between these distinct but intertwined dimensions of innovation and change. We speak of shades of change and innovation, following a relational understanding that these are interpenetrating, partly overlapping and diffuse processes. This complexity leaves little room for straightforward causal relations or prescriptions; but it does serve for descriptive, analytical work. From a similarly critical perspective, we acknowledge the dialectic nature of empowerment, by referring to its inverse of disempowerment as an ever-present shadow side. In (dis)empowerment processes, a multitude of actors gain and/or lose a sense of impact, competence, meaning and choice to effect desired change. All empowering intentions are bound to unleash processes of disempowerment and political struggle. We illustrated these conceptual categorisations through empirical case-studies from the TRANSIT research project. We discussed the different shades of innovation and change and (dis)empowerment dynamics through the empirical findings of three TSI-cases: a network of social entrepreneurs (Impact Hub), an exchange system for local communities (Time Banks), and a network of financial intermediating organisations (Credit Unions). The three cases substantiate the importance of the conceptual categorisations. First, the three cases display an interesting overlap in their search for new socio-economic practices, and for relations that are based on trust, reciprocity, collaboration and autonomy. Even when none of these initiatives can be considered immediate results of the economic downturn or other ‘game-changers’, they can all be seen to have been crucially reinvigorated by these developments. They are typically carried by associated narratives of change that are gaining currency, such as those on ‘social impact’, ‘sharing economy’, and ‘coproduction’ (cf. Wittmayer et al., 2015). Second, while all initiatives are primarily experienced as empowering by involved actors, the cases also demonstrate disempowerment processes, in particular in SI initiatives' interaction with public institutions. Whether it concerns social entrepreneurship (Impact Hub), complementary currency exchange (Time Banks), or alternative credit provision (Credit Unions), there are clear concerns of initiators and participants about SI being made subservient to certain political agendas, in particular the dismantling of welfare state arrangements. These observations clearly challenge idealistic beliefs of SI as a panacea for current welfare state reform. They seem to support the critical discourses that seek to unmask the much celebrated ‘self-reliant’ capacities of social entrepreneurs and citizens and ‘Big’ or ‘Participatory’ Society (Scott, 2010; Jordan, 2012; WRR, 2012; Sterk et al., 2013; Tonkens, 2014) as justifications for far-reaching budget-cuts and outsourcing of public services. These critical concerns confirm the need to question optimistic assumptions about the ‘empowering’ potentials of SI. Empowerment cannot be reduced to a requirement or facilitating condition for transformative social innovation (cf. Moulaert, 2013), but can be seen as a separate, substantive ambition in itself. These two conclusions elaborate the intricate relations between (dis)empowerment and TSI that we have both conceptualised and observed. The understanding of co-evolving shades of change and innovation, and the dialectical understanding of empowerment, seem to be important conceptual steps towards understanding those relations. In this regard the exploration has also helped us to identify three particular challenges for ongoing research on TSI. A first challenge is the further development of dynamic accounts of social innovation initiatives, and better explaining processes of TSI development over time and space. The conceptual framework presented here highlights the importance of co-evolution, and, as indicated in Section 4, one important step is the crafting of accordingly dynamic case study designs. A further step is to embed the four ‘shades’ and (dis)empowerment concepts in a more fully developed theoretical framework that specifies TSI in terms of complex, multi-layered processes of institutional change, including a further empirical exploration of specific mechanisms and process stages in ongoing and historical cases of TSI (Haxeltine et al., “The way of thinking about the economy when you have a cooperative (…), totally shifts: it's going towards creating self-sustainable communities (…) it is more looking to the use of local resources, sharing these local resources through the concept of the commons, using them in a democratic way, where you extend the concept of democracy from the political sphere to the economic.” (Member of FEBEA, quoted in Dumitru et al., 2015). However, concerns regarding potentials for disempowerment are also expressed by at least some of the members. The main concern relates to whether the local cases and the network can stay independent, true to their principles and in control when directly engaging with powerful actors with direct influence over international banking regulations, as well as global initiatives in the field of social and solidarity economy. Staying close to the social entrepreneurship discourse, credit unions run similar risks to the IH, as the political enthusiasm for ‘social entrepreneurship’ presents it as a replacement for publicly funded services and a ‘solution’ for budget cuts. Indeed, network members are also concerned about Credit Union partners being (ab)used as an excuse for the dismantling of the welfare state. They regard social entrepreneurship of the kind that the credit cooperatives support and stimulate, as being only possible within strong welfare states as partners in processes of societal transformation. 5. Conclusion This article has proposed a way of conceptualising processes of transformative social innovation (TSI) and (dis)empowerment. We argued that public discourses that display high expectations of social innovation empowering people and solving major societal challenges, are in need of critical scrutiny and systematic unpacking. Building on existing notions in transition studies and social innovation research, we distinguished between four ‘shades’ of change and innovation: 1) social innovation, (2) system innovation, (3) game-changers, and (4) narratives of change. TSI is conceptualised as social innovation that 203 Technological Forecasting & Social Change 145 (2019) 195–206 F. Avelino, et al. 2016). As such, further research is challenged to specify the co-evolving shades of change and innovation, and the (dis)empowerment dialectics, as they unfold over time and space (Pel et al., 2015). Second, these challenges of developing process theory also point to a need to pay more explicit attention to the cultural, geographical, political and social contexts of transformative social innovation initiatives. As the three cases substantiate, national and regional path dependencies matter greatly. TSI theory should develop the capability to explain how differences in context influence the dynamics of how TSIs unfold over time and space (Jørgensen et al., 2015). Such theory should, for instance, account for the implications of welfare state arrangements being dismantled in some places, whilst being developed further and extended in others. A third challenge for future research lies in making this co-evolutionary understanding productive for actors. 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Flor Avelino works at DRIFT, Erasmus University Rotterdam, as an assistant professor, with a focus on the power and empowerment of civil society to self-organise social innovation and sustainability transitions. As the academic director of the Transition Academy, she co-creates new learning environments to challenge people to think and act for radical change. As scientific coordinator of the TRANSIT (Transformative Social Innovation Theory)-project, she is currently involved in empirically and theoretically investigating social innovation and transformation. Dr. Julia M. Wittmayer works as senior researcher at the Dutch Research Institute for Transitions, Erasmus University Rotterdam, focusing on social innovation and social sustainability in urban areas and on a local scale. She is interested in the roles, social relations and interactions of actors involved in processes and initiatives aiming to contribute to sustainability transitions — with a specific interest for the role of science. Together with Flor Avelino, she currently coordinates the EU-FP7 funded TRANsformative Social Innovation Theory (TRANSIT) project. Bonno Pel is a postdoctoral researcher at the Centre d'Etudes du Développement Durable, Université Libre de Bruxelles in Belgium. He specializes in the governance and politics of system innovations and transitions. Currently he is involved in the TRANSIT project on Transformative Social Innovation, investigating social innovation processes and their methodological challenges in particular. Paul Weaver is Professorial Research Fellow at ICIS, University of Maastricht, NL, and Adjunct Professor in Sustainability Science at LUCSUS, University of Lund, Sweden. He is an economic geographer with interests in social-ecological systems and their dynamics. Within the framework of the TRANSIT project, Paul is involved in case study research and issues of social innovation resourcing. Adina Dumitru works as a researcher at the University of A Coruna since 2011. With a background in social psychology and political science, her research focuses on psychological factors involved in transitions to sustainable lifestyles and a green economy, the role of social innovation initiatives in promoting societal learning and the individual and social factors contributing to the exercise of agency in processes of societal transformations. She is currently involved in the TRANSIT project on transformative social innovation and in the GLAMURS project, researching transitions to sustainable lifestyles and a green economy. Alex Haxeltine is Senior Research Fellow in Transitions Research in 3S, where he is currently leading on research into the role of social innovation and social movements in transformations to sustainability. His core research interest is in the new stories, and new worldviews, that are emerging at this time in history as society responds to unprecedented global ecological and social challenges. He is currently a WP-lead on the EU TRANSIT project, which is developing a new theory of transformative social innovation. Previously he has played a key role in a number of European research projects including ADAM: Adaptation and Mitigation Strategies and MATISSE: Methods and Tools for Integrated Sustainability Assessment (both Framework 6) in which he led a team from across Europe in developing a novel approaches to modelling the dynamics of social change in sustainability transitions René Kemp is professor of innovation and sustainable development in Maastricht, The Netherlands. He is one of the pioneers of sustainability transition research and has a longterm interest in issues of change and stability. He has more than 100 publications in the area of eco-innovation and sustainable development, several of which are viewed as seminal. He is advisory editor of Research Policy (the world-leading innovation journal), editor of Sustainability Science and editor of the journal Environmental Innovation and Societal Transitions. Together with Jan Rotmans he developed the model of transition management for sustainability transition, which, following many discussions with policy makers, was used by the Dutch national government as a basis for its innovation policy for sustainability energy. He is currently working on social innovation, urban labs, resource efficiency and the political economy of eco-innovation policy. Michael Søgaard Jørgensen is associate professor, M.Sc., PhD. His present research focuses on sustainable transitions, technology foresight, and employee and citizen participation in innovation processes. Coordinator of the Science Shop at Technical 205 Technological Forecasting & Social Change 145 (2019) 195–206 F. Avelino, et al. University of Denmark 1985–2010 and one of the founding members in 2001 of the international network of science shops, Living Knowledge. MSJ has participated in several EU projects about societal impacts of science shops, including SCIPAS, INTERACTS, ISSNET, TRAMS, and currently PERARES. Saskia Ruijsink M.Sc. has a background in the field of urban planning and urban development. She joined the IHS in 2007, where she works on and manages training and advisory work in fields of participation, urban and regional planning and development. Amongst others, she currently is project manager and researcher in the project ‘Fostering Partnerships for Equitable Cities’ in Albania and wrote an article about opportunities for the Netherlands to learn from countries in e.g. the Balkans, Latin America and Asia with respect to urban management approaches. Tom Bauler is Assistant Professor and Chair of Environment and Economics at the Université Libre de Bruxelles where he teaches ecological economics. His research focuses on the governance of alternative indicators for well-being, particularly on the dynamics of “beyond-GDP” indicators and the institutionalization of the policy agenda. Tom also conducts a series of research efforts on “governance of transitions” from the perspective of grassroots innovations. Tim O'Riordan is Emeritus Professor of Environmental Sciences at the University of East Anglia in Norwich, and a Fellow of the British Academy. His work has been for long in the realm of sustainability science research and he has been associated with governments, business, and community organisations all over the world, but most especially in the EU. 206 Journal of Social Change 2017, Volume 9, Issue 1, Pages 131–140 ©Walden University, LLC, Minneapolis, MN DOI: 10.5590/JOSC.2017.09.1.13 The Relationship Between Social Change Involvement and Education Michelle S. Brown Walden University Beate Baltes Walden University Positive social change is part of Walden University’s mission. As such, the institution sponsored the Social Change Impact Report, which includes data from three online surveys that investigated participants’ experiences with social change because factors related to involvement in social action to improve the lives of individuals and communities are not fully known. Data were collected from the Social Change Impact Report to examine the relationship between the level of education an individual has achieved and how they rate the importance of and the involvement in positive social change activities. Results of chi square and analysis of variance indicated significant relationships between variables and an apparent upward trend in perceptions of and self-reported involvement in social change activities as level of education increases. Keywords: social change, social change involvement, level of education Introduction The role of education as an agent of social change has been discussed for decades by many philosophers and educators. The discussion was formalized with the advent of critical theory by the Frankfurt School (Corradetti, n.d.) and was further interpreted with applications towards education by Paulo Freire (1970) in his seminal text Pedagogy of the Oppressed. This research focused specifically on individual’s levels of education and the relationship with involvement in social change activities. Specifically examined were how individuals rate the importance of and the involvement in positive social change activities. Background The emphasis of Paulo Freire’s (1970) deliberations was on how education allows the oppressed to regain their sense of humanity and escape their role of the oppressed. Nelson Mandela (2003) stated that “education is the most powerful weapon which you can use to change the world” (p. 6), whereas Jacques Delors (1996) wrote that education is “an indispensable asset in its attempt to attain the ideals of peace, freedom and social justice” (p. 11). More recently the director general of the United Nations Educational, Scientific, and Cultural Organization (UNESCO, 2015), Irina Bokova wrote: There is no more powerful transformative force than education—to promote human rights and dignity, to eradicate poverty and deepen sustainability, to build a better future for all, founded on equal rights and social justice, respect for cultural diversity, and international Please address queries to: Michelle S. Brown, Walden University. Email: michelle.brown8@mail.waldenu.edu Brown, 2017 solidarity and shared responsibility, all of which are fundamental aspects of our common humanity. (p. 4) There is consensus among leaders that education promotes not only the quality of life but also social equity. However, education might not only be the outcome of social change but might also be the reason for social change. Education makes a person aware of the social inequities and inequalities, most likely creating a desire for social change that might not have existed before the educational endeavor. With the knowledge of inequities and social ills as well as the desire to change the status quo, it can be assumed that a person is much more likely to attempt to change that status quo. Nevertheless, social change does not mean a drastic or immediate departure from the status quo. Merrill and Eldredge (1952) proposed that “social change means that large number of persons are engaging in activities that differ from those which they or their immediate forefathers engaged in some time before” (p. 512), which makes social change a phenomenon that can happen at any time at any place. Walden University’s mission of social change encourages all members of the academic community to strive for positive social change. For example, the Richard W. Riley College of Education and Leadership (Walden University, Riley College of Education, 2017, Our Mission section, para. 1) prepares its students to “inspire, influence, and impact their diverse communities by helping to meet the challenges and opportunities of education worldwide”, the School of Public Policy and Administration (Walden University, School of Public Policy and Administration, 2017) teaches its students about democratic processes to eventually work toward positive social change, and the School of Nursing (Walden University, School of Nursing, 2017) trains its nursing professionals in nursing knowledge in order to transform society. The Walden University academic community celebrates everybody’s accomplishments and supports efforts with recognition, encouragement, and even financial resources. The combined accomplishment of Walden University students, staff, and faculty is impressive. To understand such combined social change accomplishments by its students and faculty, all having or pursuing advanced degrees, Walden University collected data on Americans’ perceptions of and self-reported involvement in social change activities to learn if the level of involvement differs by educational level. In other words, as much as education is considered essential for positive social change, it is not sufficiently established if the level of education, reaching from grade school to doctoral degrees, is associated with the level of importance that individuals assign to involvement in positive social change as well as their actual involvement in social change activities. The possible transformations that can occur through education are many, but positive social change is a commonly cited ideal. As noted in the publication Rethinking Education: Towards a Global Common Good? (UNESCO, 2015), the authors noted that, There is no more powerful transformative force than education—to promote human rights and dignity, to eradicate poverty and deepen sustainability, to build a better future for all, founded on equal rights and social justice, respect for cultural diversity, and international solidarity and shared responsibility, all of which are fundamental aspects of our common humanity. (p. 4) Viewing education through this lens established the basis for this study. Journal of Social Change 132 Brown, 2017 Purpose of the Study The purpose of this study was to explore the relationship between the level of education an individual has achieved and how they rate the importance of and involvement in positive social change activities. Using data from Walden University’s (2011) Social Change Impact Report (SCIR), Americans’ perceptions of and self-reported involvement in social change activities were examined by their level of education. The 2011 SCIR was examined for the survey items that measured the (a) highest level of education completed, (b) importance of involvement in social change, and (c) level of involvement in social change activities in the past 12 months. The research questions guiding this investigation were Research Question 1: What is the relationship between the level of importance individuals assign to involvement in positive social change and their level of education? Research Question 2: What is the relationship between participants’ social change involvement score and their level of education? Method and Procedures Instrumentation The SCIR Dataset is a Walden-owned database of research results generated from three online surveys about social change that were conducted by Harris Interactive on behalf of Walden University in 2011 and 2012. The surveys investigate U.S. and international participants’ views on and experiences with positive social change and/or social action—more specifically, involvement in activities that make improvements in the lives of individuals and communities both locally and around the world. The 2011 SCIR was examined for the following survey items:    Q437: What is the highest level of education you have completed or the highest degree you have received? (scale) Q700: How important is it to you personally to be involved in positive social change? (scale) Q731: Social Change Involvement Score (composite score of 13 items): During the past 12 months, how often have you done each of the following activities to engage in positive social change? o Educated others about a cause or issue o Participated in volunteer work or service o Expressed an opinion on a positive social change issue by writing an email or letter to the editor of a newspaper or magazine, or calling a live radio or TV show o Expressed an opinion on a positive social change issue by posting a comment on a blog or other website o Wrote to or called any politician at the local, state or federal level o Attended a political rally, speech or protest of any kind o Signed an online or written petition o Donated money, goods, or services o Joined or created a group on a social networking site (e.g., Facebook, Twitter, LinkedIn, Jumo, etc.) that was dedicated to a positive social change issue o Fundraised for a cause Journal of Social Change 133 Brown, 2017 o o o Organized or united friends or neighbors to work together for a particular cause or issue Texted to make donations, voted, organized a demonstration, etc., related to a specific cause or issue Provided leadership skills to a cause or organization related to positive social change (e.g., serving on a board or committee, etc.) Study Participants The survey for the SCIR was conducted online within the United States by Harris Interactive on behalf of Walden University between March 16th and March 24th, 2011. Surveys were conducted among 2,148 U.S. residents of the age 18 or older. Data were weighted to be representative of the U.S. general population using targets obtained from the U.S. Census. Figures for age, sex, race/ethnicity, education, region and household income were weighted where necessary to bring them into line with their actual proportions in the population. Study Design and Data Analysis To examine the association between the level of importance individuals assign to involvement in positive social change and their level of education, and level of education and positive social change activity, a descriptive comparative design was used. The independent variable for both analyses was the respondent’s level of education and was Q437 in the data file. The original response categories included 14 levels, as presented in Table 1. Table 1. Frequencies for Original Q437: What Is the Highest Level of Education You Have Completed or the Highest Degree You Have Received? Level of Education Less than high school Completed some high school Completed high school Completed some college Completed College Completed some graduate school Completed graduate school Associate Degree MA, MS, MFA MBA PhD, PsyD, or other academic doctorate JD M...
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    Qualitative Reasoning and Analysis- Social Change

    Student’s Name
    University
    Course
    Professor
    Date

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    Qualitative Reasoning and Analysis- Social Change
    Introduction
    In a society, there is diversity among the people’s populations. These diversities are
    mainly influenced by cultural, political, socio-economic practices and beliefs. People tend to
    interact with each other and some form relationships, these often lead to positive or negative
    changes in one’s relationships and cultural way of life. Change is inevitable and it occurs over
    time and also has overtime consequences for a society (Walden 2015). For there to be a social
    change, there has to be a challenge or issue in a society that needs to be addressed, created or
    modified. Some of the well-known social changes have been influenced by movements like,
    women rights and LGBTQ rights. A positive social change is occurs when a certain society
    makes efforts that drives each member of the society to positively contribute to the society as
    individuals and a whole as well. A good example of positive social change is observed in
    Walden University. As a researcher, I have been able to apply my academic skills to have a
    positive impact on people and help them in any way possible.
    Since 1970, Walden University has used educational innovation to empower the world
    for the greater good by confronting the challenges they come across. Social change is a driving
    force at Walden University; the founding principle is to guide every person as they embrace new
    learning techniques and new ways to shape a better world. At the university, students are diverse
    in their cultural norms and due to their interactions and relationships, the university as changed
    as an institution. The students have related and embraced each other’s culture and in the end
    made a significant impact in the university and society. As a researcher, I have reviewed several
    modalities that were used to gather data and I have analyzed the information collected that
    Walden University have used to made a positive impact in the university, society and globally.
    Data sources
    Several methods have been deployed to make a positive social impact not only in the
    university, but also in the society and worldwide Some of the modalities included educational
    programs that empowered the students with skills they can use both in their daily lives and in
    their professions (Walden University, 2021), and entertainment in form of videos as illustrated in
    Scholars of Change videos that were published by Laureate Education, Inc in 2016 and articles
    that analyzed the data. Through communication systems, knowledge transfer, alteration of
    scheme, or mindset, shaping attitudes, problem-solving, and accountability (Kezar,2014).
    In Scholars of Change video #1, it focused on students with special education at the
    university. Walden student, Benjamin Isaac had an “epiphany” while creating the two minute
    animated sitcom of three cartoon characters portraying children with special needs, played by
    children with special needs, in efforts to establish a personal connection with children and
    normalization amongst the age groups (Isaac, 2014). This contributed to my image of positive
    social change as the students animated sitcom aims to reduce common stigmatisms associated
    with special needs children in learning environments in efforts to provide a richer learning
    environment for special needs children.
    In Scholars of Change video #2, Jackie Kundert was about a student, mother, and nurse
    who was personal affected by prescription drug addiction in which her son became addicted. The
    student was inspired to make social change in her community when she became aware of the
    high rates of heroin use in her small town of Monroe, Wisconsin. Through her experiences at
    Walden, she developed the skills and mindset needed in order to mobilize and utilize social

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    change efforts to address this issue. The student started an organization called F.A.I.T.H which
    stands for fighting addiction it takes account. This organization is driven to engage all aspect to
    assist the addict in overcoming their addiction with help from the community and family
    members. The student was motivated to make personal change in her community due to her
    personal experience as a mother who child was addicted to heroin and pain medications
    (Kundret, 2012).
    Instrumentation
    Data was collected interactions between students, teachers and researchers. It is important
    to ensure that the appropriate data collection methods used answer the original research
    questions, This can be done through an “evaluation crosswalk” (O’Sullivan, 1991). Data that is
    based on language and knowledge is non-observable and can be collected through interactions in
    the classroom, from open interviews, focus groups, questionnaires, surveys that ask for personal
    information (Salaberry, 2013) .From the case studies, some data collection methods were used in
    collecting all the information needed: interviews, video reviews and document reviews for the
    interviews, videos and articles respectively. Interviews were conducted via phones and zoom
    meetings; this reduces the cost on travel expenses and time as it can be done at the comfort of
    one’s home.
    However, internet connection issues may hinder the good communication since it may
    disconnect or have poor video or audio quality. The interview conducted via zoom meetings
    according to one of the interviews conducted was really time-saving and there was good
    communication between the interviewer and interviewee. Another collection method used was
    document reviews, articles were published online through websites; an example is the article that
    was posted at Walden University website. This approach helped in gathering background
    information of an organization and to ensure that the implementations of the program reflect the
    program plans. It is also an inexpensive method. This approach however is time consuming to
    collect and analyze many documents. From Walden website, there at several articles and
    documents that can be used to gather all the needed information about Walden University. How
    does one know the answers are not biased? It is quite impossible to know if the information is
    true or not since some may be incomplete or inaccurate.
    Qualitative Data Analysis
    Qualitative data analysis is the interpretation of codes and themes in data that is in textual
    form. It explains how codes and themes help answer the research questions at hand. The
    information is collected from videos, transcripts, open-ended questions, journals, and interviews
    (Saldana, 2016). Coding is the way by which data is organized and labeled so that they can be
    later analyzed. One purpose for coding is that it helps with the organizing of the data while
    supporting the analysis, identifying the patterns of varying sources and points while identifying
    the relationships with the data. There may also be the establishment of common elements or
    themes across different groups and descriptive labels assigned to units of data. Codes help
    organize data into more manageable units and can be used for field notes, videos, transcripts, and
    research memos, among others (Ravitch & Carl, 2021).
    Codes may be in the form of words or phrases to large chunks of data that includes part
    of the text in the first cycle of coding. In Scholar of Change Video #1, the video transcript was
    analyzed through descriptive coding. Benjamin says, “Through this show, I intend to leverage
    the power of teaching in technology and effect positive social change through education.” This
    describes the theme as education, the speaker is determined to use education and technology
    skills to have a positive social impact. In Scholar of Change Video #2, “JACKIE KUNDERT: In

    4
    June, 2015 I started an organization called F.A.I.T.H., which stands for fighting addiction it takes
    account”. This descriptive code describes the effort of the speaker in starting an organization
    whose main purpose is to help battle drug addiction in Green County. From the interview via
    zoom meeting, a theme of strong support group is described, “Speaker2: [00:01:34] I have
    pretty much worked in the schools for most of my adult working life, so at some point, I have
    been, been in the whole interactive process in terms of, you know, helping students and working
    with teens to create systems that would allow students to enjoy campus life while they are on
    campus”.
    Categories may be descriptive, are closely associated with the text, substantive, and often
    produced from inductive, open coding. Descriptive categories represent the researcher’s
    understandings rather than the participants’ interpretation of the topic. Theoretical categories
    tend to be more general or abstract. It the second cycle coding requires an ongoing process using
    the coding chunks or clusters and relates to developing arguments from findings (Saldaña, 2016).
    From the Scholar of Change videos and the interview, categories like Act of humanity and
    empathy, Organizational service and Strong global support are described in video #1, video #2
    and interview respectively
    From the descriptive categories and codes, a theme can be derived. Themes characterize
    important perceptions in the data and are generalized by data sets and may not reflect
    commonalities or patterns. They may not necessarily come from data, but the researcher
    constructs research questions and. As the researcher begins to engage through analyzing and
    describing the previous sections and subsequent writing processes, there is the development of
    themes (Ravitch & Carl, 2021). Therefore, it is the analyzing of codes that generates themes,
    which will also allow the researcher to see the relationship between codes and combined codes
    and may dispose of some codes (Saldaña, 2016). In the cases studies, Social change and personal
    relationship seem to be the most common themes. Here is an illustration that showcases my
    results:

    5

    Theme

    Social change

    Categories

    Code

    Acts of humanity
    and empathy

    Educating the
    world

    Organizational
    support

    Starting an
    organization

    Global strong
    support

    Supporting
    diverse groups

    Data

    “Through this show, I intend
    to leverage the power of
    teaching in technology and
    effect positive social change
    through education.”

    “ In June, 2015 I started an
    organization called F.A.I.T.H.,
    which stands for fighting
    addiction it takes help.”

    I have pretty much worked in
    the schools for most of my
    adult working life, so at some
    point, I have been, been in
    the whole interactive process
    in terms of, you know,
    helping students and working
    with teens to create systems
    that would allow students to
    enjoy campus life while they
    are on campus”

    As explained above, social change is inevitable in a society and it often has longterm consequences. Walden University is a good example where a positive social change
    was observed. Data was collected through interviews and survey on questions about the
    participant personal information, and later analyzed through descriptive coding because
    the data was in textual form. This research analysis helps give a general view regarding
    social change in Walden University.

    6

    References
    Walden University. (2021). Walden University. https://www.waldenu.edu/
    Walden University. (2015). Social change. Retrieved
    from https://www.waldenu.edu/about/social-change
    Isaac, B. (2014). Benjamin Isaac, EdD student, inspiring children with special needs [Video
    file].
    Kezar, A. (2014). Higher Education Change and Social Networks: A Review of Research. The
    Journal of Higher Education, 85(1), 91–125. https://doi.org/10.1080/00221546.2014.11777320
    Kundert, J. (2012). Battling drug addiction in the heartland [Video file]
    O’Sullivan, R. G. (1991). Improving evaluation design and use through the “evaluation
    crosswalk” method. National Forum of Applied Education Research Journal, 4, 43-49.

    Salaberry, M. R., & Comajoan, L. (Eds). (2013). Research design and methodology in studies on
    L2 tense and aspect. Amsterdam, Philadelphia: Walter de Gruyter. https://doi.
    org/10.1515/9781934078167

    Saldaña, J. (2016). The coding manual for qualitative researchers (3rd ed.). Thousand Oaks, CA:
    Sage Publications.
    • Chapter 6, “After Second Cycle Coding” (pp. 273–289)
    Ravitch, S. M., & Carl, N. M. (2021). Qualitative research: Bridging the conceptual, theoretical,
    and methodological (2nd ed.) Sage Publications.
    • Chapter 9, “Methods and Processes of Data Analysis (pp. 254–294)
    • Chapter 10, “Writing and Representing Research: The Research Report” (pp.
    295–324)


    Video Code #
    My Notes

    The video took
    place in a studio

    People

    Benjamin Isaacspeaker

    Skeeter- cartoon
    charater with autism

    Buzz- cartoon
    character with
    ADHD

    Student Student Program of
    Gender
    Study
    Male

    Special Education

    Subject matter/topic
    to educate the world about children with special needs

    Gigi-cartoon
    character with
    cerebral palsy

    The three cartoon characters said hello to the audience
    the carttons were live child actors with 3D animation.

    What happened in the Video? (1)

    1st Cycle Descriptive

    1st Cycle Concept

    Transcript

    Research shows that students with special
    learning needs who feel good about
    themselves perform better academically than
    those with low self-concept. A Google search
    for the definition of the word special reveals an
    adjective that means better, greater, or
    otherwise different from what is usual.
    But far too often, students deemed special are
    made to feel like they are inadequate, subpar,
    and unintelligent

    explaining a child with
    special needs.
    Students with special
    need always feel bad
    about themselves

    These three characters were initially created
    for an educational children's cartoon that
    features live child actors mixed with 3D
    animation. As the characters began to develop,
    however, I had an epiphany. I wondered what
    would happen if I gave all three characters
    special needs. And what if these special needs
    were depicted as merely mental and physical
    conditions and not definitive characteristics of
    who these characters were

    Physical and mental
    conditions do not define
    children with special
    needs. Children with
    special needs are
    represented by
    children's cartoon with Producing educational
    3d animation to interest children's cartoon
    children.
    shows

    The education I am receiving from Walden
    University will serve to provide research-based
    teaching strategies and information about
    students with special learning needs that will
    be incorporated into the show's production and
    shared with the viewers. Through this show, I
    intend to leverage the power of teaching in
    technology and effect positive social change
    through education. It is my hope that the
    characters will serve to inspire, influence, and
    impact all children with special needs

    Walden University is
    providing research
    strategies and
    information for the
    show's production. Use
    of technology to
    educate the world about
    special needs
    Educating the world

    Social norm

    Stigma

    The purpose of the show was not to elicit
    sympathy from the masses, but to show
    children with special needs in a very normal
    light. As a result, the special needs will more
    than likely only be mentioned in the opening
    credits. After that the children will merely be
    who they are.

    Special kids don't need Treating students with
    sympathy and should be special needs with a
    treated as normal kids normal light

    2nd Cycle Patterns

    Education

    Quick Memos

    The speaker has two kids with special needs and
    wants to inspire, influence and impact students
    with special needs worldwide

    Perception

    Entertainment

    By shows, kids with special needs are entertained
    and influenced by great cartoon characters with
    special needs

    Act of humanity and
    empathy

    Walden University is playing a role in the social
    change by helping in the production of the shows
    about students with special needs

    Standards

    Students with special needs are as normal as other
    students

    Video Code #

    My Notes

    The video was recorded
    in an open field

    The speaker is Jackie
    Kundert,a nurse from
    Monroe
    There's also another
    female speaker, she talks
    about her late son who
    died because of drug
    addiction

    Student
    Gender

    Female

    Student
    Program of
    Study

    Nurse

    Subject matter/topic

    Fighting alcohol and
    drug addiction

    What happened in the Video? (2)
    1st Cycle Descriptive

    1st Cycle Concept

    transcript

    “ I'm a mother and a nurse from Monroe,
    Wisconsin, which is part of Green county. This
    issue touches me greatly as I have a son who got
    caught up in the cycle”
    she is a mother

    Personal relationship

    During the past five to seven years the issues of drug
    overdose have become popular throughout the
    a larger population take
    nation
    alcohol and drugs
    Overdosing

    What really spurred me on to try and make a
    difference was looking at a Wisconsin State Council
    of Alcohol and Drug Abuse map that showed the
    heroin rates in Wisconsin, but particularly, for me, in
    Green county. When I saw those rates it spurred
    something in me that made me know that I had to
    somehow try and make a positive impact on this
    community.
    JACKIE KUNDERT: In June, 2015 I started an
    organization called F.A.I.T.H., which stands for
    fighting addiction it takes account. And I believe it
    takes help not only from the addict, but also their
    family as well as a community.

    My time at Walden University has given me the
    confidence to put my thoughts for battering this
    community into action. It has given me a base to
    gather data, and empowered me to begin the
    process of getting valuable education to the entire
    community

    The rates of heroin users
    increased in Green
    County and speaker
    Higher rates of heroin
    wants to change it.
    intake
    Jackie starts an
    organization called
    F.A.I.T.H for fighting
    addiction

    Starting an organization

    Walden University has
    provided data and
    empowered the
    organization

    Supporting the
    organization

    Quick Memos
    2nd Cycle Patterns

    Personalization
    Alcohol and Drug
    addiction

    Drug addiction has become popular in Green
    community, this is a worrying fact

    Drug Abuse

    Heroin intake rates have increased in
    Wisconsin, Green county.

    Organizational
    service

    F.A.I.T.H. organization fight drugs addiction
    with the help of the addict, family and
    community as a whole

    Organization
    collaboration

    Walden University has collaborated with
    F.A.I.T.H. organization to fight drug addiction
    in Green county.

    Q

    I worked for social change significantly to you before you came to Walden?
    Response:
    I have pretty much worked in the schools for most of my adult working life, so at some point,
    I have been, been in the whole interactive process in terms of, you know, helping students
    and wor...


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