Course Project

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Yvfnelna

Business Finance

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Zappos.com is an online shoe and apparel shop currently based in Henderson, Nevada. In 2009, it was acquired by Amazon. It has been honored as a Fortune Best Companies to Work For and received other awards. Founder Tony Hsieh places great emphasis on company culture and core values. Managers are required to spend 10-20% of their working hours "goofing off" with employees outside of the office. "Delivering Happiness" is a core concept of the company as well as the name of Hsieh's book.

Conduct academic research and prepare a 2-3 page introductory report in APA format on management style and motivation methods leading to employee satisfaction and outstanding customer service at Zappos.

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Project Overview In this assignment, you will research the management habits of Zappos, a Fortune 500 company. You will research Zappos management style, culture, and training. Due Date Your final project is due in Module 6. There will be individual assignments along the way. The assignment and the module they are due are noted in bold on the time line below. As you can see your first assignment due this module: Time Line Module Assignment 01 Introduction Delivering Happiness at Zappos 03 Online Success: Zappos Trains Employees on Culture 06 Zappos Final Report Requirements Each individual assignment must be 2-3 pages in length, follow APA guidelines for in-text citations and references pages, and include correct spelling, grammar, and punctuation.
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Good luck in your study and if you need any further help in your assignments, please let me know Can you please confirm if you have received the work? Once again, thanks for allowing me to help you RLisa, I am here to help so please do not rate me badly as last time as this is my source of living and apperciate you let me work with you againthanks

Running Head: Management Style

Management Style - Zappos
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Management Style

Contents
Introduction ....................................................................................................................................... 3
Discussion ......................................................................................................................................... 3
Conclusion ........................................................................................................................................ 5
References ......................................................................................................................................... 6

Management Style

Introduction
Zappos is a global firm dealing with the online marketing of shoes and clothing
located in Las Vegas, Nevada. Nick Swinmurn founded it in 1999 that came up with
the idea after failing to get Airwalks at his local Mall. The firm is currently headed by
Tony Hsieh who has been the company grow to gre...


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