PSY/400 Conflict Resolution Program, psychology homework help

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Question description

In this assignment, you will integrate the concepts of conflict resolution, group influence, and attribution to develop a program of conflict resolution to a current conflict situation.

Identify a conflict between two groups, (please see below dashed line).

Write a 700- to 1,050-word paper in which you create a program to improve the relationship between two groups (Manager and Employee). Be specific in identifying what community, company, or organization you are writing about.

Nature of the Conflict

  • Describe the context of the conflict. What kind of community or organization is this? Who are the stakeholders in the outcome of the conflict?
  • Identify the overt and covert issues presenting both sides.
  • Describe the effect the conflict has on the organization within which it exists and, if applicable, the surrounding community.
  • Identify attribution errors and how they will be addressed in the program.
  • Analyze the dynamics within each group and between groups. Who are the leaders? Does anyone stall or undermine the group? Is there a relationship between two subgroups?

Program Design

  • Apply the elements of conflict resolution.
  • Describe the central strategy you will use to resolve or diminish the conflict.
  • Provide at least one reference supporting the use of such a strategy.
  • Include a program component that employs social media.
  • Explain how you will address attribution errors between the groups.
  • Identify the elements of persuasion you will use in your program.

The presentation should be accompanied by 10 Microsoft® PowerPoint® slides with speaker notes that include the following:

  • The goals of the program
  • The logistics of the program (schedule, location, and so on)
  • The content of the program (any worksheets, activities, or events)

Cite at least 4 references in your presentation, including the reference that demonstrates research support of your program strategy.

Format any citations in your presentation according to APA guidelines.

Note: When approaching Learning Team assignments, equal group work is required. Reference your Learning Team Charter for the details and guidance.

------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Approved Topic/At-Risk Group: (Your topic has to be approved before the proposal is submi­­tted.)

* My topic will be Managers listening more to what their employees have to say instead of being judgemental

Target Audience: (Who do you want to convince to help with the issue?)

* Management Team

Central Strategy: (What delivery method or medium will you use to physically reach your target audience?)

* Group Meetings to discuss problems or issues

Tutor Answer

tutcesae
School: Duke University

Attached.

Running head: CONFLICT RESOLUTION PROGRAM

Conflict Resolution Program

Student’s Name
Number
Course
Professor

Date

1

CONFLICT RESOLUTION PROGRAM

2

Conflict Resolution Program
The performance of an organization is dependent on how well the different sections and
departments of the organization work together. For instance, it is important that the different
departments such as the finance, marketing, research and development, and production
department work cohesively. On the other hand, in an overall context, it is important that the
management and the subordinate staff members work together strategically. As such when there
is conflict between these two, a conflict resolution program should be developed to help them
deal with the issue and get back on track. The management and staff at Schneider Electric have
had some conflict which has impaired their performance. Seemingly, the management is said to
be very judgmental and that it does not listen to what the employees say. This resolution program
will help them get back on track.
The conflict in discussion is between the management and staff members at Schneider
Electric. The community in question is made up of people with different cultural backgrounds. It
also has persons of color, Hispanics, Indians, and ‘white’ people. This information is critical
when designing a resolution program for the program should be accommodative of all and not
seem to s...

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