have recently been hired as the manager of a new family practice which
is comprised of a three doctor partnership. Their partnership was
formed by pooling some patents from each doctor, but they want to grow
the practice as quickly as possible.
The collective goals of the physicians are to:
provide good patient communications,
keep wait time to a minimum,
develop good relationships with each other’s patients
ensure that patients feel they get the same quality care regardless of which physician they see during a visit.
You suggest using a patient survey to the physicians. Write a two-page essay to the physicians explaining the following:
What is the purpose of a patient survey?
What are the advantages and disadvantages of using a patient survey?
Provide at least six (6) survey questions to
explore patients concerns of working with three doctors verses
one. Defend why each survey question should be included in the patient
survey and how each question will help them accomplish their goals.
What can these partners do to ensure patient satisfaction no matter who they see at each office visit?
one of your sources. (This site has many journal articles which can be
download for free). If you are using the AAFP resource or any other
sources, remember to provide your bibliography of sources at the end of