government

User Generated

znevryyn98

Humanities

Description

Assignment – “Informed Voters”

In order for you to be an informed voter, you must be familiar with the candidates who you are going to vote for, and the issues that will appear on the ballot. This requires a little bit of research. For this project you’ll be researching and preparing a presentation about your local representative in Congress.

Follow these steps:

  • Choose a senator from your state, or your district’s representative to the House of Representatives. Remember, we are examining the national level Congress, not your state representatives.
  • Research and find information about this individual. You’ll want information about his/her biographical background, level of education, previous career, other political offices held, political party, voting record, stance of major issues, Congressional committees he/she is part of, etc.
  • Create a PowerPoint presentation or a website with this information. Be sure to include graphics and color to make the presentation visually appealing as well as informative.

Once you have completed your project, submit your work to your instructor.

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Explanation & Answer

Attached.

Your Name
The Date

◦ A future call center agent must know what
makes a good call center agent.
 Everyone knows that good communication is one of
the most important skills that a call center agent must
have.

◦ There are a constellation of necessary
skills that most people do not know.



Knowing what you are going to talk about is
not enough.
 Different organizations have different requirements



Know your organization’s culture and policies
 Following the organization’s culture and policies can
lead to incentives (Shashkov, Kolomoyskyy, Zgardovski
& Korolev, 2014).



Communication skills can always improve.
 Experience will show you that it is never enough.



What works with some people does not work
with others.
 Communication skills can be improved by learning to
adapt to different types ...


Anonymous
Really great stuff, couldn't ask for more.

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