IHP 604 Milestone Two Guidelines and Rubric Check-in Journal Journal activities in this course are private between you and the instructor. These journal assignments will serve as a personal reflection on your knowledge and experience relating to IHP 604: Healthcare Quality and Improvement. In this Milestone Two check-in journal assignment, you will submit a reflection of the status of your final project. Include any issues, positive experiences, and questions to the instructor for further clarification. You may submit a draft of the Measures and Benchmarks, Process Improvements, and Evaluation and Reporting sections of your final project for review by your instructor. If submitting a draft for feedback, ask specific and targeted questions in regard to your areas of confusion. Rubric Guidelines for Submission: Your journal assignment should be approximately 3 to 4 paragraphs in length. Submit assignment as a Word document with double spacing, 12-point Times New Roman font, and one-inch margins. Critical Elements Knowledge of the Topic Proficient (100%) Clearly articulates a reflection of the status of final project as it relates to the Measures and Benchmarks, Process Improvements, and Evaluation and Reporting sections Organization of the Subject Matter Articulation of Response Logically organizes the topic, offering relevant commentary including issues, positive experiences, and questions Submission has no major errors related to grammar, spelling, syntax, or organization Needs Improvement (75%) Articulates a reflection of the status of final project as it relates to the Measures and Benchmarks, Process Improvements, and Evaluation and Reporting sections, but is missing clarity and detail Includes issues, positive experiences, and questions but lacks logical presentation and clarity Submission has major errors related to grammar, spelling, syntax, or organization that negatively impact readability and articulation of main ideas Not Evident (0%) Does not include a clear reflection of the status of final project Value 50 Does not include issues, positive experiences, and questions 30 Submission has critical errors related to grammar, spelling, syntax, or organization that prevent understanding of ideas 20 Total 100% 1 Marketing Plan Student Name Institutional Affiliation Course Professor Name Date 2 Reflection Part The final project involves creating a quality plan or the performance improvement plan for a healthcare organization. The healthcare organization in mind is a long-term care facility for aged patients suffering from chronic diseases. A performance plan is a document that analysis and states the recurring performance issues and objectives that employees need to achieve to meet the goals of the long-term care facility (Dixon-Woods, 2019). Two issues affect this project. First is the prospect of resistance from the employees due to fear of losing their job (Dixon-Woods, 2019). The second issue is the lack of resources to implement the plan successfully. The positive aspect of the project is effective collaboration between the developer and the supervisor. Another positive is that the developer has completed a benchmark with local companies on developing and implementing the plan. However, the specific questions that disturb me in this project include; What is the difference between a performance plan and a scorecard? What happens if the strategies proposed by the improvement plan fail in promoting goods and services? Section I: Purpose and Quality Statement A performance improvement plan for a healthcare organization should be used to improve service delivery by clinicians and not as a means for a frustrated manager to start a disciplinary or termination process (Braithwaite, 2018). This project sees a performance improvement plan to identify inefficiency and help the workers improve. Therefore, this project's purpose and quality statement: The management needs to assess if the plan is consistent with the labor laws, not intimidating, and should be geared towards helping the clinicians improve service delivery. Section II: Status of Quality Tools and Standards A successful improvement plan depends on the feedback from the client. Consequently, marketing research is the quality tool and standard to be used by the 3 developer. Therefore, the status of the marketing survey is at the sampling stage of the targeted population.
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