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MGT 420 UP Difference Between Service Quality vs Product Quality Discussion

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xngulfriregxf

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Business Finance

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mgt 420

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University of Phoenix

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MGT

Question Description

I don’t know how to handle this Management question and need guidance.

Is there a difference between service quality and product quality? If so, what are the implications of these differences for a manager of a service business, such as a restaurant or a retail store?

Tags: service quality and product quality manager of a service business satisfies the customer expectations quality of a delivered product popular concept of quality in manufacturing

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Difference Between Service Quality and Product Quality

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The quality of a delivered product is determined by how well it satisfies the customer's
expectations. While service quality is a measure of how well a service meets ...

Nqqvrwra (12917)

University of Maryland

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